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Avis sur Maison 140

3.5 out of 5
Maison 140
140 S. Lasky Drive, Beverly Hills, CA

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 353 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 253 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 196 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 111 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 89 avis sur 1002." "

7,8/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en juin 2021

8/10 Bien

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super nuit
Nuit super dans ce charmant hotel. Upgrade au check in car il y avait une chambre de libre. Personnel super sympa. À deux pas de Berverly Hills, Rodéo drive etc.. je recommande cet endroit.
Séjour de 1 nuit en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel charmant
hôtel de petite taille. style 'boudoir'. bien situé près du 'triangle d'or'. séjour court mais bon.
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Gandy

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Very old rooms bed make sounds every time you move, Bulbs put on side tables and standing lamp.
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Gandy, it is disappointing to hear about the issues you experienced with the room's furnishings and lighting. Be assured that we're dedicated to continually improve and enhance our accommodation offerings to provide an enjoyable stay for our guests. We appreciate your feedback and will relay your remarks to our team. We hope we get another opportunity to serve you in the future.

10/10 Excellent

Gina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff wonderful location!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 15 avr. 2024
Gina, it's delightful to hear you found the location of Maison 140 Beverly Hills advantageous and our team members to be exceptional. We appreciate your high praise and look forward to providing another outstanding stay the next time you're in town.

10/10 Excellent

james, las vegas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was perfect for us! Very quaint and comfy.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 29 mars 2024
James, it's delightful to hear that Maison 140 Beverly Hills was the ideal fit for you. We're glad that you appreciated its charming comfort. We hope to welcome you back in the future!

10/10 Excellent

Tracy L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Thanks for the perfect rating, Tracy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Maison 140 Beverly Hills.Have a wonderful day!

2/10 Horrible

Pooyan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I want extra pillow but didn’t give me
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 28 mars 2024
Pooyan, we're genuinely sorry to hear about the disappointment regarding the extra pillow request. Ensuring our guests' comfort is of utmost importance to us. It's regrettable that we fell short in this instance. We appreciate this feedback and will use it to improve our the guest experience. We hope you will consider staying with us again so we can make it right.

4/10 Médiocre

Ira, Ojai

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
What a very strange experience. Tiny (European-like) room. No remote control for the TV in the room but came in late so didn't bother asking for one. Place was musty- damp. Bathroom was clean with great fixtures, but furniture in general looked a bit like it was picked up at a garage sale. Receptionist was terrific and went out of her way to show me parking.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 mars 2024
Ira, we appreciate your detailed feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations, notably the room size and certain elements of its decor. We're glad, though, that you were pleased with the cleanliness of the bathroom and its fixtures. Our goal is to ensure our guests are comfortable and enjoy a unique experience. We're delighted to hear that our receptionist was helpful and accommodating. We hope to show you improvements upon your next visit.

2/10 Horrible

Everett

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 27 mars 2024
Everett, we regret to see your rating reflecting an unsatisfactory experience. Your feedback is valuable to us as it aids our efforts to improve. We invite you to share more details about your visit, so we can direct our focus appropriately to resolve the areas of concern. We genuinely hope for another opportunity to provide a better stay.

2/10 Horrible

Michelle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dont stay here. Terrible
Réponse de Customer Service le 27 mars 2024
Michelle, it's truly disappointing to hear that your recent stay did not live up to expectations. Our primary goal is to provide our guests with a wonderful experience and we sincerely regret to hear that we missed the mark during your stay. Please know your feedback has been noted and we are committed to improving. Thank you for your understanding and we hope to have the opportunity to welcome you back in the future for a better experience.

8/10 Bien

Leticia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only negative is that we had a hard time logging into the WiFi.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
Leticia, thank you for choosing Maison 140 Beverly Hills and sharing your experience. We understand there were some difficulties with the WiFi connection, and we appreciate your patience. We are continually looking for ways to improve our services and your feedback is vital in this regard. Hoping to service you again on your next visit.

10/10 Excellent

Bruce, Essex

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value for the money. Sister hotel restaurant had good food at good price (for LA)
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
Bruce, thank you for your positive feedback. We're delighted to hear that you found the Maison 140 Beverly Hills to offer outstanding value and that you enjoyed dining at our sister hotel's restaurant. We agree, the cuisine there is both delicious and reasonably priced! We look forward to welcoming you back.

10/10 Excellent

Maria

Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Maria, thank you for your wonderful rating for Maison 140 Beverly Hills. We're thrilled to know that your stay was memorable and we sincerely hope to welcome you back in the near future.

6/10 Satisfaisant

Elizabeth

Les points faibles : Infrastructures et conditions de l’hébergement
The staff, location and price were great but the carpet was nasty throughout the hotel and in the room and made the hotel feel run down.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
Elizabeth, we appreciate you recognizing the value, location, and our dedicated team members. However, it's disheartening to hear about your encounter with the cleanliness of the property. Please know that your remarks will prompt a review of our maintenance procedures. Looking forward to another opportunity to serve you better.

6/10 Satisfaisant

Julie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 27 mars 2024
Julie, thank you for your rating on Expedia. We're always aiming to provide excellent experiences, so your input is valuable. We'd love to welcome you back at Maison 140 Beverly Hills, and strive to make your next stay a 5-star experience.

4/10 Médiocre

Scott, San mateo

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 27 mars 2024
Scott, it's concerning to see your rating, as it suggests your expectations were not met. We would greatly appreciate more detailed feedback in order to address any issues promptly and to continually improve the guest experience. Thank you for your time.

2/10 Horrible

soraida

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very expensive and outdated not enough towels $50 parking cost hidden fees charges
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 27 mars 2024
Soraida, we regret to read your stay didn't meet expectations. It's disappointing to hear about your concerns with pricing and some undisclosed charges. We're dedicated to being transparent about any associated fees to avoid such surprises. Also, we strive to offer ample amenities for guest comfort, including towels. We value your feedback for future enhancements.

4/10 Médiocre

mario

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
bad atitud
Séjour de 5 nuits en février 2024

10/10 Excellent

Corey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bob D.,the bartender at the sister hotel where the pool is, is amazing! Great drinks and personality!
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Jason

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements
Luckily I’ve stayed at this place before so knew what to expect but clearly Maison’s best days are behind it. The air conditioning units were grimy and outdated and the carpet in the hallways atrocious but the price was right especially for the location and it’s easy to park.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Kaia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Bradley

Voyage en couple
Les points forts : Propreté et équipements
Location
Séjour de 1 nuit en janvier 2024

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, could use some updates.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Laura

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Alevtyna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Kawattie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Sharisse

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Austin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Kun

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very awful hotel
Stayed there for my Christmas,the deposit takes more than 2 weeks to return my back , When I was check in the long hair guy was unfriendly I don’t like him , and the second day when I asked the receptionist for bottle of water and he said will send it to my room when he ( the chubby guy )was standing in front of my room and he touched his dick in front of me ….
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Ward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

konthip, Reston

Voyage en famille
loved the cocktail lounge. randy is the best!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Lior

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Kai

Les points forts : Propreté et personnel et service
Cool stay. Plumbing (slow drain in shower) was an issue. Area is adjacent the Tenderloin district, but otherwise clean

8/10 Bien

Jennifer

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

ian

Séjour de 14 nuits en décembre 2023

4/10 Médiocre

Nina

Les points forts : Propreté
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

John

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Okay for an evening - great location
Great location but a bit rundown. Clean, hit shower and easy parking- great for one night!
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Silas

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Meh. Great area but poorly designed hotel. Bathroom doesn’t have any shower bar or ways to hang towels. AC is loud and needs the filter changed. Bed is not that comfortable.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

pedro

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lamentável experiência
A experiência foi completamente terrível começando pelo recepcionista, um senhor oriental que foi extremamente grosseiro e arrogante, mesmo estando eu acompanhada de uma criança de 4 anos. Eu já estava com toda a hospedagem paga antecipadamente e ainda sim ele me fez esperar quase 40 min pelo check-in Em momento algum ele ofereceu ajuda com as bagagens ou passou informações sobre a hospedagem (Wi-Fi, café da manhã, etc) Eu dei boa noite quando entrei e a primeira pergunta: preciso do seu cartão de crédito, antes mesmo de pedir documentos Foi grosseiro e deselegante, totalmente inverso ao que divulgam sobre o hotel, um hotel elegante próximo a rodeo drive As instalações são velhas, ar condicionado barulhento, e toda a estrutura precisando de uma manutenção urgente Tecidos rasgados, toalhas ásperas, quarto cheirando ruim, hóspedes estranhos… enfim uma experiência bem decepcionante E como não bastasse no checkout um novo recepcionista, um outro homem mais jovem também despreparado que me deixou aguardando outros 30 min porque parou meu processo no meio para dar atenção a uma outra hóspede que havia perdido a chave Quando perguntei sobre o valor da minha conta e quanto deveriam estornar (pois eles pedem U$ 200,00 de caução) ele disse que era para eu abrir e-mail que estava tudo lá… não quis nem Ter o trabalho de imprimir meu invoice. Terrível e lamentável. A única pessoa que foi pro-ativa e simpática foi uma senhora que estava em uma manhã na recepção .
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Steven

Voyage d’affaires
Les points faibles : Personnel et service et équipements
This is a great little hotel in the middle of Beverly Hills-I've stayed often because they didn't charge for parking, so it made the hotel a real steal. Now they charge $45 per night extra for parking, which makes the price the same as something more modern and with more amenities. Additionally, the staff is beyond arrogant and sour-morning, noon and night. Not going back.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not interested
My stay was okay. I don’t think I’ll be staying there again. No air ventilation in the bathroom. Saw some mold on the bathroom window frame. Room carpet felt damp.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Melanie

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ellen

Séjour de 1 nuit en décembre 2023

8/10 Bien

Olivier

Les points forts : Propreté et personnel et service
Good 3 start hotel
Séjour de 1 nuit en décembre 2023