As the owner/operator of the Hollywood Orchid Suites I know how hard we all work for everything to be perfectly smooth and in fine working order for our guests. Our attention to every detail to make our guest happy results in years of very high reviews (at last look, we were #3 or 348 hotels in L.A.) This is why your review is especially surprising. A shower head can have an issue but we would have gladly replaced if for you immediately had you informed us.

Hello; I am glad that there were so many aspects or our hotel that worked for you including our staff and location etc. Sorry that the carpet had a bad smell, we are working to improve that. Out of 40 rooms and suites we already changed 29 to engineered vinyl floors and the rest will follow in the next few months after the busy summer season. Also we have our own carpet cleaning equipment and the remaining carpets get cleaned regularly. One issue is that we have full kitchens and sometimes there may be a lingering smell from something aromatic cooked in the kitchen. When this happens we try to mitigate the issue as best we can, possibly the housekeeping staff was trying a bit too hard. Again I would like to apologize for the unpleasant smell and hope you visit to Los Angeles was otherwise enjoyable.

Thanks for the review. We are in a wonderfully central location close to many attractions. Glad you liked it.

Thank you for the review and for staying with us. We are constantly working on upgrading our rooms. Many things are not always noticed except if you were there before (example we just painted the whole hotel, updated pool and garden furniture etc.). Of coarse we are not done and hopefully you will see more when you return.

Thank you for pointing our competitive price. Sure there are cheaper hotels but not in our "hot" area. When you consider our amenities, size of suites, free breakfast, security and location we are a very good value. We always make sure to remain competitive.