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Avis sur IBIS STYLES London Heathrow East

3 out of 5
IBIS STYLES London Heathrow East
366 Great West Road, Hounslow, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 26." "

9,6/10

Propreté

9,0/10

Personnel et service

10/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a lovely stay during Covid.
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2020

10/10 Excellent

Mateusz

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location
New hotel, good location.
Séjour de 2 nuits en juillet 2020

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Not bad
Not bad hotel, friendly staff and nice rooms.
Séjour de 2 nuits en juillet 2020

10/10 Excellent

Faye

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Plan for an alternative breakfast!
The room was clean and tidy, beds were comfy and we had a great night stay. The gentleman behind check in went out his way to do us some food and the lasagne he made us was amazing! The only thing to complain about was the breakfast. I understand with the current situation breakfast isn't able to run as normal but when i am given a bag with a mini muffin, a small slice of fuit cake and 3 sachets of jam that was underwhelming to say the least. Had to go out and purchase breakfast eventhough it was included, not sure what i was expecting but some prepacked pastries and a bit of fruit would have been a lot better. There was a lot of work men there and they was probably starving as that wasn't going to fill a child let alone an adult. Other than that it was brilliant :)
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, extra precautions due to COVID-19 in place, felt clean & safe
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness, great shower and plenty of hot water, comfortable bed
Séjour de 4 nuits en juillet 2020

10/10 Excellent

GODFRED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020

8/10 Bien

Gurinder

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brief Stay
Comfortable
Séjour de 1 nuit en juillet 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay at Ibis London Heathrow East
It was great for a new hotel, everything was really clean And manager was really friendly and polite.
Séjour de 2 nuits en juillet 2020

10/10 Excellent

Steve

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding Stay
Our stay was fantastic and the staff were outstanding THANK YOU.
Séjour de 1 nuit en mars 2020
Réponse de Manuel le 13 mai 2020
Dear Steve, Thank you for staying with us and taking the time to review about your recent stay at Ibis Styles Heathrow East. We are delighted to know that you had an splendid stay and we hope to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en mars 2020
Réponse de Manuel Rincon le 13 mai 2020
Dear Guest, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Damian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Manuel Rincon le 13 mai 2020
Dear Damian, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

khalid

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice amazing. Car parking over night 12£.
Séjour de 1 nuit en mars 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Khalid, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Bien

Faizan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy stay
Newly built with great facilities. Great and helpful staff.
Séjour de 1 nuit en mars 2020
Réponse de Manuel Rincon le 13 mai 2020
Dear Faizan, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Kamran

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Kamran, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Bien

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parking prices.
Great hotel meals not bad price for London. Breakfast was good. The only problem I had was trying to change me for parking 12 pounds for vehicle told them noway I was paying for that not on hotels. Com when I booked it. Spoke to the manager next day. Don't have to pay.
Séjour de 1 nuit en mars 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Peter, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended stsy !
Lovely clean hotel with friendly atmosphere!
Séjour de 1 nuit en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Guests, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

BillyJoe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time we used this hotel and it was a very good experience. The staff were friendly and the facilities were clean too.
Séjour de 1 nuit en janvier 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Billy Joe, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Tharshan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
It was a beautiful room, hosted by great staff!
Séjour de 1 nuit en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Tharshan, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were very accommodating
Séjour de 1 nuit en février 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en janvier 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

4/10 Médiocre

Mo

Les points faibles : Infrastructures et conditions de l’hébergement
The room was cold and the heater did not work.When I mentioned this matter to the reception I was told to wait until the room becomes warm but it never did. I was told that all the rooms are just like that. I insisted to have another room luckily the heater of the new room worked. There is no phone system. Ever time that I wanted to talk the front desk I had to go personally to the front desk.
Séjour de 1 nuit en janvier 2020
Réponse de Manuel Rincon le 9 mars 2020
Dear Mo, Thank you for staying with us and sharing your experience about your stay. I am very sorry that you did not enjoy your stay and from our end we will work to ensure this will not happen again. I hope we can still have another opportunity to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 Excellent

Bex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect will be staying here again
Best stay for now Comfy bed and nice staff Shower was nice and hot.
Séjour de 1 nuit en janvier 2020
Réponse de Manuel Rincon le 13 mai 2020
Dear Bex, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager