Hey! Melanie! Thanks a ton for backing us up with the perfect rating. We will bring out the best of our efforts to pull this off to a whole new level next time. Have a great day ahead. Regards, Oliver

Dear Shaik, Thank you for taking the time to rate your stay We would like to wish you a prosperous 2020. Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for the wonderful feedback which I have shared with the team. It will be a pleasure to have you back. Regards, Isaack Kiyingi General Manager

Dear Maurizio, Thank you so much for leaving us feedback. Am glad to hear that you found the Lansdowne Hotel affordable and convinient. We will be thrilled to welcome you back Regards, Isaack Kiyingi General Manager

Dear Maurizio, Thank you so much for the feedback. It will be a pleasure to have you back in the near future With Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thanjk you for the feedback. We do hope that you will return in future to the Lansdowne Hotel With Regards, Isaack Kiyingi General Manager

Thank you very much for your feedback about our hotel. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. We are so glad that you enjoyed your stay and very much look forward to welcoming you back in the future. Kind regards, Nishant Barua General Manager

Dear Traveler, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am very pleased that you enjoyed your stay at Lansdowne Hotel! Your comments are a delight to read and thank you once again for taking the time to share your experiences. I think I speak on behalf of everyone when I say we very much look forward to having the pleasure of welcoming you back in the near future. Warm regards, Nishant Barua General Manager

Dear BIEN AIME, It was a pleasure to have you staying with us and I would like to thank you for your review. I am delighted you found everything to your liking and very much hope to welcome you back to The Lansdowne Hotel in the near future. Kindest Regards, Tomasz Michalak General Manager

Dear Manou, Thank you for your review on your recent visit to The Lansdowne. I am delighted you thoroughly enjoyed your stay with us and I look forward to welcoming you back to The Lansdowne in the not too distant future. Best regards, Tomasz Michalak General Manager

Dear Guest, Many thanks for submitting a review about our Hotel. Your comments and feedback is very valuable to us as it enables us to constantly improve our service and facilities. Thank you for staying with us. We hope to welcome you back in the near future. With kind regards Tomasz Michalak General Manager

Dear Guest, Thank you for taking the time to review The Lansdowne Hotel and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit. I will ensure the Health Club team are aware of your comments regarding the swimmning pool and I am sure this will be rectified immediately. Once again thank you and I look forward to welcoming you back again soon. Warm regards, Tomasz Michalak General Manager

Dear Mildred, Thank you for taking the time to review our Hotel and sharing your experiences with everyone . I am very pleased that you enjoyed your stay at Lansdowne Hotel. Your comments are a delight to read and thank you once again for taking the time to share your experiences. I think I speak on behalf of everyone when I say we very much look forward to having the pleasure of welcoming you back in the near future. Warm regards, Tomasz Michalak General Manager

Dear Elodie, Many thanks for submitting a review about our Hotel. Your comments and feedback is very valuable to us as it enables us to constantly improve our service and facilities. Thank you for staying with us. We hope to welcome you back in the near future. With kind regards Tomasz Michalak General Manager

Dear Michel, Many thanks for submitting a review about our Hotel. Your comments and feedback is very valuable to us as it enables us to constantly improve our service and facilities. Thank you for staying with us. We hope to welcome you back in the near future. Kind regards, Tomasz Michalak General Manager

Dear Guest, Thank you for taking the time to provide this thoughtful and kind feedback. I am very pleased to hear that you found our location to be very good. We too share your enthusiasm. Indeed, it takes only 15min to get to Victoria and 14 to Gatwick Airport and the WhitGift shopping Centre is just a stone throw from us. I am very pleased to read that you found our staff friendly and welcoming. It is so good to hear positive comments about the staff as everyone works so hard to make every guest feel special. It will be a pleasure for me to share your positive comments with each member of staff. I am sorry to read about the inadequate size of the bed in your room. They are industry standard hypo beds which is industry recognised high quality bed and mattress maker with over a hundred years of experience. I have passed your comments about poorly insulated windows and shower to our management department who carries regular assessments of the hotel to see what improvements and upgrades can be made to provide a better value to our gusts. Thank you once again for this constructive feedback and for your kind comments regarding your stay with us. I do hope we have the pleasure of welcoming you back again in the near future. Kind regards, Tomasz Michalak General Manager

Dear Guest, Thank you for staying at The Lansdowne Hotel and for your kind comments regarding your stay with us. It is great to receive such positive feedback. I do hope we have the pleasure of welcoming you back again in the near future. Warm regards, Tomasz Michalak 
General Manager

Dear Mohamed, Thank you for taking the time to provide this thoughtful and kind feedback. I am very pleased to hear that you found our location to be very good. We too share your enthusiasm. Indeed, it takes only 15min to get to Victoria and 14 to Gatwick Airport and the WhitGift shopping Centre is just a stone throw from us. I will ensure the Health Club team are aware of your comments regarding early closure on 25 and 26 December and I am sure the hours will be revised for the next festive period. Thank you once again for this constructive feedback and for your kind comments regarding your stay with us. I do hope we have the pleasure of welcoming you back again in the near future. Kind regards, Tomasz Michalak 
General Manager

Dear Brigitte, Thank you for taking the time to review our Hotel and sharing your experience with everyone. I am extremely pleased to read that you found our hotel well located close to the East Croydon station, Shopping Centres and other amenities. I am also glad to read that you took advantage of our complimentary Health Club facilities and found it suitably impressive. I think I speak on behalf of everyone when I say we very much look forward to having the pleasure of welcoming you back in the near future. Kind regards, Tomasz Michalak General Manager

Dear Rodrigue, Many thanks for submitting this kind review about our Hotel. I am thrilled that you enjoyed your experience and would return to stay with us again. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. Thank you for staying with us. We hope to welcome you back in the near future. Kind Regards Tomasz Michalak Manager

Dear David, Thank you very much for this kind feedback of our hotel. It is music to my ears to hear that you found our hotel easily accessible and conveniently located. We are very fortunate to be located within such an easy access to London and be close to some excellent pubs and restaurants. I am glad that you found our staff friendly and condition of the room suitable. I have passed your comments about the sound insulation to our management department who carries regular assessments of the hotel to see what improvements and upgrades can be made to provide a better value to our gusts. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. Thank you for staying with us. We hope to welcome you back very soon. Kind regards, Tomasz Michalak Manager

Dear Saski, Thank you very much for this kind review of our hotel. It is music to my ears to hear that you were satisfied with your five nights stay and found our hotel easily accessible and conveniently located. We are very fortunate to be located within such an easy access to London and be close to some excellent pubs and restaurants. It is really good to read that you found our front desk staff friendly and available at any time. The team have also read your review and were equally thrilled to learn of your positive experience and, of course, very kind comments about them. I was happy to see, you were able to take advantage of our complimentary usage of the Solution Health Club. Indeed, just a walk across the corridor and you have state-of-the-art cardiovascular equipment, circuits, spinning, free weights, indoor swimming pool, steam room, sauna and Jacuzzi all at your disposal. With regards to the WiFi issues I will investigate the problem as we have been assured by our IT company that we have the best facilities we can have. If many guests are online simultaneously it can slow it down. Our reception team can reset the signal immediately for you if it drops off, which usually rectifies the problem. Our team is thrilled to have made you feel welcome, as everyone works so hard to make every guest feel special. We really appreciate your feedback, as this is our best resource for improving our guest services, which we are always trying to do. Thank you for staying with us. We hope to welcome you back very soon Warm regards, Tomasz Michalak Manager

Hi, Nathan! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Olivia!

Hi, Faith! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Olivia!

Hi, Nathalie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Jordan

Hi, Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support :) Regards, Ryan

Something like this should not have happened. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ammy

Glad to see that you have rated us superb, Ricardo. We will keep delighting our guests and promise to keep service standards high. Regards, Ammy

Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ammy

Hi, Delighted to see you liked our services. Keep this love coming Regards, Ammy

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Oliver

Dear Anonymous, Thank you for rating your stay. Much appreciated! Best Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for the valuable feedback We do hope to have the pleasure of welcoming you back Best Wishes, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for rating your stay Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for rating your stay With Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for rating your stay. Am sorry to hear that we let ourselves down on this occasion. Regards,, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for reviewing your stay. Am sorry to hear that you felt misled by room descriptions. I do hope that you will give us another ooportunity in future. Regards, Isaack Kiyingi General Manager

Dear Anonymous, Am sorry to hear of your disappointment It is a shame that you have not shared any more details to look into and address your comments. It is only through our Guest feedback that we can improve our product and services. Regards, Isaack Kiyingi General Manager

Dear Anonymous, Thank you for reviewing your stay. Am sorry to hear that you found our rooms small and dated. We are working on imrpoving our product to imrpove upon guest experience. We are located less than 5 minutes from East croydon stattion if you take the Home office/Whitgift exit With Regards, Isaack Kiyingi General Manager

Dear Myunghun, Thank you for the awesome feedback. It will be a pleasure to have you back. With Regards, Isaack Kiyingi General Manager

Dear Ivor, Thank you for the positive feedback. Am glad that you found the Lansdowne comfortable, modern and convenient. Seaons Greetings on behalf of the team, Isaack Kiyingi General Manager