Avis sur Radisson Blu Bloomsbury Street Hotel, London
Radisson Blu Bloomsbury Street Hotel, London
9-13 Bloomsbury Street, London, England
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage d’affaires
12 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2023
Réponse de politof le 13 févr. 2023
Dear Valerie,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel in a perfect location, with a comfortable and quiet room, as well as an amazing bar. It's wonderful to know that we met your expectations. We're always striving to provide the best possible experience for all our guests, and we're so glad you enjoyed your stay. Thank you again for sharing your feedback - we truly appreciate it!Warm Regards,Fabiana PolitoFront of House Manager
10/10 Excellent
Sonia
Voyage d’affaires
11 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
Sonia
Séjour de 1 nuit en décembre 2021
Réponse de Lobby Team le 13 déc. 2021
Dear Sonia, Thank you very much for taking the time to review us. We are happy to know that you had a lovely stay with us and that you found our location excellent. We are looking forward to welcoming you in a near future. Kind regards,
6/10 Satisfaisant
Myriam, Paris
Voyage en famille
16 févr. 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Myriam
Séjour de 4 nuits en février 2020
Réponse de Jonathan Ware le 18 févr. 2020
Dear Myriam,
Thank you for taking the time to leave us this feedback and for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel. I am sorry to hear of the issues you experienced during your stay. We appreciate all our guests’ feedback and will endeavour to make any changes that improve our guests’ experiences wherever possible. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
10/10 Excellent
Xavier
13 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Xavier
Séjour de 1 nuit en janvier 2020
Réponse de Jonathan Ware le 17 janv. 2020
Dear Xavier,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We are delighted to hear that you enjoyed your stay with us. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
6/10 Satisfaisant
Voyageur vérifié
31 déc. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en décembre 2019
Réponse de Jonathan Ware le 1 janv. 2020
Dear Guest,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We appreciate all our guests’ feedback and will endeavour to make any changes that improve our guests’ experiences wherever possible. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
8/10 Bien
Voyageur vérifié
29 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nikel
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Jonathan Ware le 30 déc. 2019
Dear Guest,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We are delighted to hear that you enjoyed your stay with us. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
10/10 Excellent
julie
21 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
julie
Séjour de 2 nuits en octobre 2019
Réponse de Jonathan Ware le 22 oct. 2019
Dear Julie,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We are delighted to hear that you enjoyed all aspects of your stay with us. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
10/10 Excellent
ronan
Voyage d’affaires
11 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour business
ronan
Séjour de 1 nuit en octobre 2019
Réponse de Jonathan Ware le 15 oct. 2019
Dear Ronan,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We are pleased that you appreciate the hard work that has been put in to the redesign of our lobby and restaurant areas. We hope that you will return to stay with us again in the near future.
Jonathan Ware
Guest Relations Manager
8/10 Bien
Voyageur vérifié
Voyage en couple
20 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Jonathan Ware le 20 sept. 2019
Dear Guest,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We are delighted to hear that you appreciated our fantastic location. We are lucky to be in convenient reach of museums, shopping and theatres and have a fantastic team to look after our guests. I am sorry to hear that you found your room a little small however. We do offer a number of Premium rooms which are much more generous in space allowing you to spread out a little more. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
31 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Mariam le 1 août 2019
Dear Guest,
Thank you so much for staying with us, we appreciate your feedback.
we look forward to welcome you back in the future.
Kind regards,
The Lobby Team
8/10 Bien
Voyageur vérifié
23 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Correct
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Mariam le 25 juil. 2019
Dear Guest,
I am glad to hear that you enjoyed your stay with us and you found our staff to be so friendly and helpful. i am very sorry to hear that the room scents are really too intense. Please accept our sincerest apology for the inconvenience.
We would love to welcome you back to the hotel and if you do decide to do so kindly contact us, so we can look after your stay and ensure everything is ok with your room. If there is anything else we can do for you, please kindly let us know.
Kind regards
The Lobby Team
8/10 Bien
Voyageur vérifié
Voyage d’affaires, Voyage en couple
9 juil. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Mariam le 10 juil. 2019
Dear Guest,
I am terrible sorry to hear that your stay was not up to your expectations and you have faced difficulties in our property. Please accept our sincerest apology for the inconvenience you have suffered and rest assured this feedback will be shared with our Management team.
we look forward to welcome you back in the future.
Kind regards,
Guest Relations Team
10/10 Excellent
Armel
9 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Armel
Séjour de 3 nuits en juillet 2019
Réponse de Mariam le 9 juil. 2019
Dear Arnmel,
Thank you so much for staying with us, we appreciate your feedback.
we look forward to welcome you back in the future.
Kind regards,
Guest Relations Team
10/10 Excellent
Jean-Jacques
9 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean-Jacques
Séjour de 3 nuits en mai 2019
Réponse de Jonathan Ware le 9 juin 2019
Dear Jean-Jacques,
Thank you for staying with us at The Radisson BLU Edwardian Bloomsbury Street Hotel and for taking the time to leave us this feedback. We appreciate all our guests’ feedback and will endeavour to make any changes that improve our guests’ experiences wherever possible. We hope to be able to welcome you back to stay with us in the near future.
Jonathan Ware
Guest Relations Manager
10/10 Excellent
NADINE
6 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un vrai Radisson Blu
NADINE
Séjour de 3 nuits en mars 2019
Réponse de Jonathan Ware le 9 mars 2019
Dear Nadine,
Thank you for leaving us your feedback of your recent stay at The Radisson BLU Edwardian Bloomsbury Street Hotel. I am delighted that you enjoyed your stay and our breakfast offering in particular. We hope that you will return to stay with us the next time you travel to London.
Jonathan Ware
Guest Relations Manager
8/10 Bien
AB, Bruxelles
25 oct. 2018
Les points forts : Propreté
AB
Séjour de 2 nuits en octobre 2018
Réponse de Mariam le 18 nov. 2018
Dear Guest,
I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us.
We hope to welcome you back soon.
Kind regards,
Guest Relations Team
8/10 Bien
jérémie
14 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yes
jérémie
Séjour de 1 nuit en mai 2018
6/10 Satisfaisant
Voyageur vérifié
1 mars 2018
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2018
8/10 Bien
Silvia
1 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
trs bien mais ...
Silvia
8/10 Bien
frédéric
30 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
london
frédéric
Séjour de 2 nuits en août 2017
6/10 Satisfaisant
S, Paris
14 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien situé, personnel super
S
10/10 Excellent
Leonie
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leonie
Séjour de 2 nuits en avril 2024
Réponse de Daniel le 22 avr. 2024
Dear LeonieWe are so happy to hear that you enjoyed your stay at our hotel! We appreciate your feedback about our staff, who are always happy to go the extra mile to make our guests' stay as enjoyable as possible.We are also glad that you enjoyed our breakfast, which is made with fresh, local ingredients. We understand that our location can be a bit noisy at night, but we're glad that you were able to get a good night's sleep.Thank you for the kind words about our welcome note and box of chocolates. We hope you will return to our hotel soon!Warm regards,Daniel MFront of House Manager
8/10 Bien
Kerstin
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kerstin
Séjour de 5 nuits en mars 2024
Réponse de Daniel le 9 avr. 2024
Dear KerstinThank you for taking the time to share your experience at our hotel. We are pleased to hear that you appreciated our location, cleanliness, and breakfast offerings. However, we regret to learn about the issues you encountered with the room facilities and the extra bed. While we strive to maintain our rooms to the highest standards, it seems we fell short in this instance. Your feedback is valuable as we continually work towards improving our services and facilities. We appreciate your understanding and sincerely hope that this experience will not deter you from choosing us again in the future.Warm Regards,Daniel MFront of House Manager
8/10 Bien
Sue
4 avr. 2024
Sue
Séjour de 2 nuits en avril 2024
Réponse de Daniel le 25 avr. 2024
Dear SueThank you for taking the time to give us your score, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcome you back soon.Warm regardsDaniel MFront of House Manager
8/10 Bien
Richard
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en mars 2024
Réponse de Shanise le 26 mars 2024
Dear Richard,Your rating of 4 out of 5 is greatly appreciated. It is evident from your rating that you found our services satisfactory. It's always heartening to know that we are able to meet the expectations of our customers. Our goal is to provide top-notch services and memorable experiences. While we are glad to know we've made a positive impression, we also recognize that there's always room for improvement. Your feedback serves as an important tool in our ongoing effort to enhance our service offerings and attain complete customer satisfaction.We hope to have the opportunity to serve you again in the future, and strive to make your next experience a 5-star one. Please feel free to share any specifics that could help us meet this goal. We believe in constantly learning and evolving to better suit the needs and preferences of our esteemed customers.Warm regards,Shanise LHead Host
10/10 Excellent
Lisa
17 mars 2024
Lisa
Séjour de 1 nuit en mars 2024
Réponse de Daniel le 9 avr. 2024
Dear LisaThank you for taking the time to give us your score, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel so thoroughly.We look forward to welcome you back soon.Warm regardsDaniel MFront of House Manager
8/10 Bien
Jetske, Hendrik Ido Ambacht
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jetske
Séjour de 2 nuits en février 2024
Réponse de Daniel le 21 févr. 2024
Dear JetskeThank you for taking the time to provide feedback on your stay at our hotel. We are delighted to hear that you found our location to be in the heart of London close to numerous attractions such as the British Museum, Covent Garden, Soho and Fitzrovia. Additionally, it is wonderful to hear that our bar and staff were a highlight during your stay. We understand your disappointment with regards to the outdated standard room and bed size. At Bloomsbury, we strive for excellence when it comes to offering a comfortable and enjoyable stay in one of London’s most charming spots known for its rich literary history and academic institutions. We apologize for not providing a satisfactory experience in this instance and we welcome any further suggestions you may have on how we can improve our services going forward. If there is ever an opportunity for you or someone you know to visit Bloomsbury again, please do reach out so that we can offer a superior experience with larger rooms available at your convenience. Thank you once again for your valued feedback.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Rachael
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachael
Séjour de 1 nuit en février 2024
Réponse de Daniel le 13 févr. 2024
Dear RachaelIt is truly heartwarming to read your feedback about your recent stay with us. We are thrilled to know that you thoroughly enjoyed the comfort of our bedding and pillows, and appreciated the functionality of our air conditioning system. We understand that details like these can make a significant difference to our guests' experiences.It's also wonderful to hear that our team left a positive impression on you. We strive to provide exceptional service to all our guests, and your kind words serve as a testament to our efforts.We are particularly pleased that you enjoyed our breakfast. Your description perfectly captures the wide variety we aim to offer - from fresh fruits and granola to delectable pastries and cooked options. We believe that a good day starts with a great breakfast, and your feedback validates our efforts in this regard.Your intention to return to us in the future is the highest compliment we could receive. We eagerly look forward to welcoming you back for another memorable stay.Warm regards,Daniel MFront of House Manager
10/10 Excellent
Hanne
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hanne
Séjour de 2 nuits en janvier 2024
Réponse de Daniel le 9 févr. 2024
Dear HanneWe are delighted to hear that you enjoyed our breakfast buffet. Our aim is always to provide a good start to your day and it is gratifying to know that we achieved this with our range of offerings.Indeed, our breakfast buffet is carefully curated and comprises of a variety of tasty options. From fresh fruits, granola, yogurt and superfoods for a healthy start, to hearty cooked options for those who prefer a more substantial meal. Not forgetting our French toast, eggs Benedict, and an array of delectable pastries that are always a hit with our guests.Your kind words for our staff are greatly appreciated. We strive to provide excellent service and foster a friendly and courteous atmosphere. Your positive remarks serve as a testament to our efforts and will surely motivate our team to continue delivering stellar service.Once again, thank you for sharing your positive experience. We hope to have the pleasure of welcoming you back in the near future.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Seema
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seema
Séjour de 2 nuits en février 2024
Réponse de Daniel le 8 févr. 2024
Dear SeemaYour positive review truly brightens our day. We are thrilled that our staff and service exceeded your expectations and you found our location to be great. Indeed, Bloomsbury is a charming and vibrant part of central London, steeped in literary history and home to many academic institutions, which add to its charm. It's wonderful to know that you enjoyed your time in this beautiful neighborhood.Your satisfaction is our topmost priority and we are delighted to have met your expectations. We look forward to welcoming you back in the near future, and continuing to provide the high standard of service that you have experienced. Best Regards,Daniel MFront of House Manager
8/10 Bien
KITTY
Voyage en famille
4 févr. 2024
Les points forts : Propreté
KITTY
Séjour de 1 nuit en février 2024
Réponse de Daniel le 5 févr. 2024
Dear KittyIt's pleasing to know that our location met your expectations. Our establishment is indeed situated in Bloomsbury, a truly charming part of central London. Known for its rich literary history and prestigious academic institutions, it’s a location that offers a unique blend of culture and convenience, and we're glad you found this to be the case.We hope that on your next visit, not only the location but also the rest of our offerings will leave a lasting impression on you. Best Regards,Daniel MFront of House Manager
8/10 Bien
KITTY
3 févr. 2024
KITTY
Séjour de 1 nuit en février 2024
Réponse de Daniel le 21 mars 2024
Dear KittyThank you for taking the time to give us your score, we truly appreciate it.We are happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcome you back soon.Warm regardsDaniel MFront of House Manager
8/10 Bien
Anna
Voyage en famille, Voyage en couple
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anna
Réponse de Daniel le 23 janv. 2024
Dear AnnaThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our 4 star London hotel in Bloomsbury.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager
8/10 Bien
carolyn
14 janv. 2024
carolyn
Séjour de 1 nuit en janvier 2024
Réponse de Daniel le 5 févr. 2024
Dear CarolynThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcome you back soon.Warm regards,Daniel MFront of House Manager
10/10 Excellent
Stephen
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en janvier 2024
Réponse de Daniel le 9 janv. 2024
Dear StephenThank you for taking the time to write a review of your stay at Bloomsbury. We are so glad that you enjoyed being close to the British Museum and having easy access to the tube. We strive to make all our guests feel right at home in our hotel and are delighted that you experienced this during your visit. Located in one of central London’s most charming spots, Bloomsbury is known for its rich literary history and academic institutions, making it an ideal spot to explore many of the city’s popular attractions. Tottenham Court Road station is only moments away and serves the Central, Northern and Elizabeth Lines, which makes traveling around London easy. Guests can also enjoy exploring exciting places such as Covent Garden, Soho or Fitzrovia, which are just a few minutes’ walk from our hotel. We truly appreciate your feedback and thank you for choosing to stay with us at Bloomsbury Hotel. We hope that you will return soon!Best Regards,Daniel MFront of House Manager
4/10 Médiocre
John
Voyage en famille, Voyage en groupe
1 janv. 2024
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
spoilt our stay
John
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 8 janv. 2024
Dear JohnThank you for taking the time out of your day to provide us with feedback about your stay at our hotel. We understand that it is not ideal when a guest books one room and is then put in another. We did our best to accommodate your situation by providing you with a family room, however, we apologize that this did not fully meet your expectations. We strive to provide an excellent guest experience at all times and are continuously working to ensure the quality of our rooms is up to standard. Your feedback is invaluable as it gives us an opportunity to reflect on how we can further improve this experience for our guests. We take any safety concerns raised very seriously and will look into addressing these issues as soon as possible. Once again, thank you for bringing this matter to our attention and providing us with valuable insight into your stay. We hope that despite the issues faced during your visit, you still enjoyed some aspects of your stay with us and would give us a chance to host you again in the future so that we may show you the best of hospitality from our hotel.Best Regards,Daniel MFront of House Manager
10/10 Excellent
DrBalsam
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DrBalsam
Séjour de 2 nuits en octobre 2023
Réponse de Daniel le 21 déc. 2023
Dear Dr.BalsamYour feedback is heartening to read. It's delightful to know that you enjoyed your stay with us in its entirety.Our location in proximity to London's iconic West End theatres - including the Dominion and Shaftesbury theatres - is truly a highlight and we are glad you appreciated it. The convenience it offers to our guests is unparalleled and we strive to ensure it adds to the overall experience.Furthermore, our modern mirrored gym, complete with cardio machines and a free weights area, exists for the fitness needs of our guests around the clock. It's wonderful to know that these amenities contributed positively to your stay.We look forward to welcoming you back in the future and promise to make your next visit just as enjoyable, if not more. Best Regards,Daniel MFront of House Manager
8/10 Bien
Malcolm
Voyage d’affaires
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel in central location
Malcolm
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 19 déc. 2023
Dear MalcolmIt's wonderful to hear that you enjoyed your stay at our hotel and found your room to be comfortable and of a decent size. Comfort is indeed one of our top priorities, and we strive to create a serene and cozy atmosphere for all our guests.Our location in charming Bloomsbury certainly adds to the overall experience, doesn't it? Being in the heart of central London, surrounded by rich literary history and academic institutions, offers our guests an enriching experience beyond just a comfortable stay.We hope to have the pleasure of welcoming you back soon. If there's anything more we could do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Daniel MFront of House Manager
10/10 Excellent
M
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay in London
M
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 18 déc. 2023
Dear MIt's fantastic to hear about your positive experience at the Radisson Blu in London. The festive atmosphere we create during the holiday season is very important to us, and we're delighted that you appreciated the Christmas tree and the fresh, clean surroundings.We are thrilled that you found our rooms to be comfortable, quiet, and conducive to a restful night's sleep. This is an essential part of the experience we strive to provide for our guests. It's also encouraging to know that you enjoyed our breakfast. We pride ourselves in offering a diverse and delicious breakfast spread, including everything from fresh fruits, granola, and superfoods, to hearty cooked options like French toast and eggs Benedict, not to mention our selection of scrumptious pastries. Our aim is to provide a breakfast that can energise you for the day ahead.Most importantly, we're glad that our staff made a positive impression on you. Our team is dedicated to making each guest feel welcomed and special.We're looking forward to your return visit. Until then, we wish you all the best.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Simon
Voyage en couple
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 18 déc. 2023
Dear SimonIt's heartening to hear that you appreciated our hotel's neo-classical style and our prime location in the vibrant Soho area. We strive to provide our guests with not only comfortable accommodation but also an enriching experience that captures the essence of the locale.Our hotel's vicinity to Bloomsbury, a district celebrated for its rich literary history and prestigious academic institutions, makes it an ideal stay for guests keen on exploring the city's cultural facets. With attractions such as the British Museum, Covent Garden, Soho, and Fitzrovia just a few minutes' walk away, we can't help but agree with you about the convenience of our location.We hope that your stay with us was filled with pleasant experiences and that you had the opportunity to soak in the vibrant local culture. We look forward to hosting you again for another memorable stay in the heart of London.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Sally
17 déc. 2023
Sally
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 18 déc. 2023
Dear SallyThank you for taking the time to give us your score.We are very happy to know you enjoyed your time in our 4 star London hotel in Bloomsbury so much.Warm regards,Daniel MFront of House Manager
10/10 Excellent
Mercedes
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mercedes
Séjour de 4 nuits en décembre 2023
Réponse de Daniel M le 22 déc. 2023
Dear Mercedes,It is delightful to read your positive comments about our hotel, especially the part about our location. Bloomsbury, the neighborhood where we are situated, is indeed a treasure trove of charm and history. It is home to many academic institutions and holds a rich literary heritage that our guests often find enchanting. Your note about the convenience of our location was particularly appreciated. Being situated in the heart of London allows our guests to easily explore local attractions like the British Museum, Covent Garden, Soho, and Fitzrovia, which are just a few minutes’ walk away.Your kind words are a testament to our commitment to offering the finest services and experience to our guests. We hope that your next visit will be as satisfying, if not more, than the last.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Laurence
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurence
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 9 déc. 2023
Dear LaurenceIt is truly delightful to hear of your positive experience at our hotel. Your kind words regarding our bar staff and restaurant are much appreciated, and it's fantastic to know that they contributed to making your stay an enjoyable one.Providing a top-notch service is always our utmost priority, and our team will be overjoyed to know their efforts were instrumental in achieving this goal during your stay. Your experience is indeed the kind we strive to offer to all our valued guests.Your willingness to use our services again truly means a lot to us. It's guests like you that make our job wonderful. We look forward to welcoming you back in the near future.Best Regards,Daniel MFront of House Manager
8/10 Bien
Daniel
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 9 déc. 2023
Dear DanielThank you so much for taking the time to give us your score.We are very happy to know you enjoyed your time in our 4 star London hotel near Oxford Street.We look forward to welcoming you back soon.Warm regardsDaniel MFront of House Manager
10/10 Excellent
Bruce
Voyage en famille
4 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bruce
Séjour de 4 nuits en novembre 2023
Réponse de Daniel le 9 déc. 2023
Dear BruceIt brings us immense pleasure to know that you enjoyed your stay at our hotel. The location of our hotel is indeed one of our biggest assets, being nestled in the charming neighbourhood of Bloomsbury. We are proud to be a part of this area, rich in literary history and renowned for its academic institutions.We are also delighted to hear that you found our staff to be helpful and available. Providing excellent service to our guests is of utmost importance to us, and your commendation reassures us that we are on the right path.Your satisfaction with your room and its value is another positive note in your review that we truly appreciate. It is our aim to offer a comfortable and well-appointed space for our guests, and we are glad to know we achieved this during your stay.We are delighted that you would choose to stay with us again. Your endorsement is the best we could hope for. Looking forward to welcoming you back in the near future.Best Regards,Daniel MFront of House Manager
10/10 Excellent
ANNE
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANNE
Séjour de 1 nuit en novembre 2023
Réponse de Daniel le 28 nov. 2023
Dear Anne,We are delighted to hear that you appreciated our prime location near Tottenham Court Road. Indeed, being situated in the heart of Bloomsbury, a place steeped in rich literary history and academic charm, is something we are well-regarded for.It's fantastic to know that you found the standard room cosy and appreciated the amenities such as the fridge and Nespresso coffee machine. Our aim is to ensure our guest's comfort through these thoughtful touches. Likewise, we're glad that the bathroom met your expectations in terms of size.In addition to the convenience of our location, we want to remind you of the many attractions that are within a short walking distance from our hotel. Bloomsbury's British Museum, Covent Garden, Soho, and Fitzrovia are all just a few minutes away.Once again, thank you for your positive feedback. It is through comments like yours that we continue to improve our service. We look forward to welcoming you back on your next trip to London.Best Regards,Daniel MFront of House Manager
10/10 Excellent
Ingrid
12 nov. 2023
Ingrid
Séjour de 3 nuits en novembre 2023
Réponse de Daniel le 9 déc. 2023
Dear IngridThank you so much for taking the time to give us your score.We are very excited to hear you enjoyed your stay in our 4 star London hotel in Bloomsbury so much.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager
8/10 Bien
Nour
11 nov. 2023
Nour
Séjour de 8 nuits en novembre 2023
Réponse de Daniel le 9 déc. 2023
Dear NourThank you for taking the time to give us your score.We are happy to know you enjoyed your time in our hotel in Bloomsbury.We look forward to welcoming you back again soon.Warm regards,Daniel MFront of House Manager
10/10 Excellent
Jason
Voyage d’affaires
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jason
Séjour de 7 nuits en novembre 2023
Réponse de Daniel le 12 nov. 2023
Dear Jason,Thank you for taking the time to give us your score, we truly appreciate it.We are very happy to know you enjoyed your time in our 4 star London hotel near Covent Garden.We look forward to welcoming you back soon.Warm regards,Daniel MFront of House Manager
8/10 Bien
Moira
Voyage en couple
6 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moira
Séjour de 3 nuits en novembre 2023
Réponse de Daniel le 6 nov. 2023
Dear Moira,I am extremely sorry to hear about your recent experience regarding the size of the bathroom and the issue with the shower. Your comfort and satisfaction are our utmost priority and we deeply regret any inconvenience you may have faced during your stay.Every feedback we receive is invaluable in our ongoing efforts to improve our services and facilities. Your concerns regarding the bathroom size and the floor getting wet are noted. I assure you that your feedback is being taken seriously and it will be discussed with our team.While we understand your disappointment, I would like to assure you that we strive to maintain the highest standards of service and facilities. We aim for all our guests to have a comfortable and enjoyable stay and it seems that we fell short in your case. Once again, we sincerely apologize for any discomfort you may have experienced during your stay. We hope that you will not let this experience deter you from choosing our hotel in the future. We look forward to having another opportunity to serve you better and provide you with a more satisfying experience.Best Regards,Daniel MFront of House Manager