The support staff was quick to respond and very helpful. The room was clean, and we were lucky to have a quiet spot with a nice garden view. The comfy room was worth it, offering extra space.
Overall, the stay was pleasant, but there are a few things to improve. The property didn’t warn us about the weekly fire drill on Tuesdays, nor about the fire alarms going off twice during our stay—once in the evening and again at night. There were no instructions on what to do in case of an emergency.
The room had basic kitchenware, but no place to clean dishes other than the bathroom. There was a tea towel, but no dishwashing tools or space to store dirty dishes. Lastly, the bathroom was very small. While typical for London, better use of the space, like repositioning the door or adding a hook, would have made it more practical.
It was a good, but not the very best and it could have been better.
