Vue de la chambre

Avis sur Happy Valley Hotel Ezulwini

4 out of 5
Happy Valley Hotel Ezulwini
Old Manzini Highway, Opposite Gables Shopping Complex, Lobamba, HhoHho

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 102." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 102." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 102." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 102." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 102." "

7,2/10

Propreté

7,2/10

Personnel et service

8,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 Médiocre

martine, La Reunion

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel d'étape pour visiter le Swaziland
2 nuits dans cet hotel pour visiter le Swaziland.Pas d'activités ou de visites proposées. Petit déjeuner buffet copieux . Galerie marchande en face de l'hôtel avec plusieurs restaurants. Plus motel que hotel, un peu vieillissant , mais correct.

6/10 Satisfaisant

Surfeurfou, france

bon emplacement mais aucune activité le soir
bon emplacement mais aucune activité le soir a part le casino les bars n'existent plus

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too bad!
I had a garden room -- horrible! Unfortunately for me, I was stuck and had to stay my entire 8 days because I made a huge mistake of paying upfront for the entire stay -- big mistake, never again! I saw cockroaches in the room twice... The air-conditioning leaked water, so one side of the bed was always wet and slippery. I stayed 8 days; had to drop 2 extra towels on the floor every day so it absorbs water and the maddening sound of dripping water. The towers were soaked in water each day yet nothing was ever done to fix the issue. The noise isolation between the rooms is a joke: the garden cottages are separated one from another by a door, made of pressed carton or something like that. The door has a huge opening at the bottom part so you hear literally everything happening in the next room; and I mean... everything... Very unpleasant to deal with the reception, arrogant and unwilling to help.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had a garden room -- horrible! Unfortunately for me, I was stuck and had to stay my entire 8 days because I made a huge mistake of paying upfront for the entire stay -- big mistake, never again! I saw cockroaches in the room twice... The air-conditioning leaked water, so one side of the bed was always wet and slippery. I stayed 8 days; had to drop 2 extra towels on the floor every day so it absorbs water and the maddening sound of dripping water. The towers were soaked in water each day yet nothing was ever done to fix the issue. The noise isolation between the rooms is a joke: the garden cottages are separated one from another by a door, made of pressed carton or something like that. The door has a huge opening at the bottom part so you hear literally everything happening in the next room; and I mean... everything... Very unpleasant to deal with the reception, arrogant and unwilling to help.

10/10 Excellent

Niso

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Waiting for service takes longer in fine dining
Séjour de 2 nuits en novembre 2023

10/10 Excellent

EDWARD, ACCRA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
perfect....5*
Séjour de 2 nuits en juin 2023

10/10 Excellent

Annelise

Séjour de 1 nuit en juillet 2023

8/10 Bien

Lynn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael the Porter is Fantastic
Michael the porter was amazing, polite, friendly, professional, proud of the hotel and so helpful
Executive room longe
King size bed
bathroom walk in shower
Also bath
Séjour de 1 nuit en février 2023

8/10 Bien

Sohail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023

6/10 Satisfaisant

Shunmuga

Séjour de 1 nuit en août 2022

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice place to stay. Casino inside the hotel
Séjour de 1 nuit en mars 2022

8/10 Bien

Dawie

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Norma

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Unfriendly and hostile 0 out of 10
We were disturbed in the night by the security man who decided to let two women who had swam in the pool until midnight and opened the doors for them and closing the doors with a chain which was extremely noisy and also his radio was on and he was talking into it loudly not far from our room. When we went for breakfast we were told we could it take an apple even though we paid for it and had to return it in front of other guests. I questioned this with the lady on the desk and told her a local had taken fruit out and why we were not allowed. Her answer was not convincing and we were very disappointed.
Séjour de 1 nuit en février 2020

10/10 Excellent

Palesa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

8/10 Bien

mua, Tokyo

Les points forts : Propreté, personnel et service, équipements
設備は古いですがフレンドリーなスタッフが多く、全体的に満足です。
Séjour de 2 nuits en août 2019

8/10 Bien

Voyageur vérifié

Vi ble gledelig overrasket da vi ikke hadde de høyeste forventningene på forhånd ettersom dette er et hotell m casino/bar og konferansesenter, som ligger ved en travel vei og shoppingsenter. Men rommet lå stille og rolig til med uteplass ut mot et hageområde. Twinsengene var store og gode. Selv om rommet var litt slitent var det helt ok. God frokost servert av hyggelige folk i restaurant ved svømmebassenget var en fin start på dagene. Og Gables rett over veien ga tilbud om flere spisesteder og dagligvarer. Ezulwinidalen er vakker og kan anbefales.
Séjour de 5 nuits en novembre 2018

8/10 Bien

Manfred, Erzhausen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel with Casino in Swasiland. We stayed for one night in a transfer trip.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Frederick

Les points forts : Propreté, personnel et service, confort de la chambre
You need to initiate quite a serious maintenance plan in that hotel. It was raining and I could see water running down your passage wall. Other than that, my stay was cool.
Séjour de 1 nuit en août 2018

4/10 Médiocre

Stuart

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
run down and overpriced
run down hotel cant compete with more modern alternatives in the valley.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
Great location. This hotel is really a 3 star. Internet is spotty at best. Stay away if you need reliable wifi. Food was average.
Séjour de 7 nuits en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
買い物と移動にとっても便利
近くにショッピングモールがあり、買い物には不自由しませんでした。また、ミニバスの乗り場が近く、温泉、国立博物館、ムババネ市内に行くに便利でした。朝食のメニューも豊富です。寝間着や簡易スリッパはありません。シャワーの湯の温度や勢いは、時間帯によっては日本のよりもやや不安定に感じました。
Séjour de 1 nuit en décembre 2017

6/10 Satisfaisant

Voyageur vérifié

Hotel service
The breakfast was great and staff were friendly but not too helpful. Pool was so overused by people that we were not able to relax there. Used water bottles were still out in our room when we arrived. Restaurant on site had very poor and slow service. Took over an hour after ordering for our meal to be served. We did like the location and our room was quiet at night.
Séjour de 4 nuits en décembre 2017

10/10 Excellent

Ari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High quality stay in Swaziland
Excellent stay in Swaziland. High quality hotel at reasonable price. Good breakfast. Room near the pool. Friendly personnel.
Séjour de 1 nuit en décembre 2017

2/10 Horrible

chris, england

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
After being shown to the servants rooms we moved
Worst hotel ever, but we finally got moved to a decent hotel
Séjour de 4 nuits en décembre 2017

2/10 Horrible

shelley , England

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were placed in what looked like workers rooms
The worst experience ever. Will never book online again without having someone local confirm it is ok and these rooms were surpose to be Garden rooms but there was no garden. We did stay at this hotel as it was nothing like we booked and paid for so management offered to move us
Séjour de 3 nuits en décembre 2017

2/10 Horrible

PATIENCE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017

8/10 Bien

Chukwuma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful stay
Good hotel, good environment and conveniet and easy access to shops and nightlife
Séjour de 2 nuits en novembre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall the hotel is very nice. While rooms are non-smoking, there is a lounge off the loby where smoking can occur and it is very unpleasant to walk past it. The Internet was unreliable and made it very difficult to work and communicate using Skype or What's App.
Séjour de 8 nuits en octobre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
まあまあ
向かいにスーパーやケンタッキーあり。スタッフはとても親切。 ネットがとっても遅かったり使えなかったり。。
Séjour de 1 nuit en novembre 2017

4/10 Médiocre

Willie, South Africa

Les points faibles : Propreté, personnel et service, confort de la chambre
The worst ever in Swaziland
1. The receptionists struggled to retrieve the booking. They admitted that their system is not equipped to receive Expedia bookings. 2. Not given the desired room even it was available. 3. Internet is the worst. Not good for business travelers at all. Had to pay so much in 3G to get my emails 4. Room carpets are old and not clean nor hygienic 5. Food quality baaad 6. Air condition doesn't work. Even after a technician tried to fix it.
Séjour de 4 nuits en octobre 2017

10/10 Excellent

Mike, Johannesburg, So. Africa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Internet service
I wish they could give us the password for each day of our stay on the first day upon our arrival. When I awoke at 5:30 in the morning, I did not have the password and I didn't want to call the front desk because my husband was sleeping. If there was a way to list all the passwords for the number of days we were there at the first day, it would of been very helpful. Other than that, our stay was excellent. Thank you so much.
Séjour de 2 nuits en septembre 2017

8/10 Bien

Davor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2017

10/10 Excellent

MARCOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Duas vezes satisfeito
Foi a segunda vez que hospedei no hotel e gostei novamente.
Séjour de 1 nuit en juin 2017

10/10 Excellent

Johnson

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
My stay @ happy valley
My stay was wonderful and I enjoy every minute of my stay.
Séjour de 3 nuits en juillet 2017
Dear Mr. Johnson We are pleased that you have had an overall successful stay with us Looking forward to welcoming you back in the not too distant future and assuring you of our best attention at all times,

10/10 Excellent

thami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly staff, made Swaziland a awesome experience, I am definitely coming back to the hotel

8/10 Bien

ELAINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neat and friendly
It was a great experience; intimate and private

8/10 Bien

Judith

Les points forts : Personnel et service
Zentrales hotel.
War sehr zentral, neben Shopping Center.handycraftshopping nicht weit weg. Waren auf der durchreise

4/10 Médiocre

Chucky MJ

On new years day the pool was flooded with people from outside rather than hotel residents. It was so uncomfortable and crowded. Next time separate external customers from internal.

2/10 Horrible

Petrus

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Dissapointed at reception to be told that my booking was unsuccseful and cancelled as the hotel was full as from October

8/10 Bien

Frank Mdhluli , South afrika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable hotel with nice view
We have enjoyed so much for this weekend and the staff was great and the check-in was super. All in all was great and we looking forward to come back next year.

8/10 Bien

Duncan, South Africa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome weekend
Our stay was amazing...stayed in the Garden room,very comfortable and private, the only thing was the water pressure out of the shower...the breakfast was amazing and the pizza too...will definitely book again

6/10 Satisfaisant

heungsoo

Les points faibles : Confort de la chambre
Hi, I had a request to the hotels.com concerning the recent hotel reservations of Happy valley. when I arrived at the hotel in ezulwini on 25 November, a desk woman told me the reservation was cancelled and showed me the sms. And she asked me to pay at the desk for 2 nights and I payed with my same visa card of standard bank with which I payed to the hotels.com online. I checked the bank statement yesterday and knew the money was taken out two times. what is the problem? I need to get your answer and be corrected soon. thanks.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Beautiful pool and restaurant areas to relax and recharge. Request a room away from the conference hall RE quite noisy.

10/10 Excellent

A P, nelspruit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Guests
We where very happy as it was our 40th wedding anniversary and we asked for a up grade in our room and they where more than happy to do this and surprised us with a bottle of champagne These small touches will make us come back staff is sooooo very friendly

4/10 Médiocre

Daniel, Johannesburg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tired facilities but comfortable
Hotel is tired Needs a major revamp

8/10 Bien

MARCOS, Maputo

Les points forts : Propreté, personnel et service, confort de la chambre
Agradável, bem localizado, porém requer melhorias
O hotel é muito agradável, porém poderia ser melhor administrado, pois pequenos problemas de gestão, como p.ex.: não ter frigobar no nosso quarto, enquanto o quarto vizinho (do mesmo padrão) tinha, fizeram a nota baixar.

8/10 Bien

Lourens, Pretoria, SA

Les points forts : Personnel et service
L Swanepoel
Wi-Fi did not work at all! Water pressure and volume in unit 322 is terrible. Breakfast was nice.

10/10 Excellent

Frenando, Johannesburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was awesome

4/10 Médiocre

disspointed , maputo

Les points faibles : Personnel et service
Not happy
Front office was not organized and felt that they do not care.