Extérieur

Avis sur Sefton Park Hotel

3 out of 5
Sefton Park Hotel
37 Aigburth Drive, Sefton Park, Liverpool, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 163 avis sur 495." "
Note des voyageurs de 8 (Bien), d’après 184 avis sur 495." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 495." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 495." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 495." "

8,2/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service
Bad service
The wrong room has been given to us : we paid for an en suite room but the one given didn't have a bathroom. When we arrived, we had to wait 15 min for the manager to come to check in. At our check out, we were rudely woke up by someone from the hotel who threatened us to leave, otherwise we'll be charged..
Séjour de 2 nuits en juin 2021
Réponse de SPH_Manager le 14 juin 2021
Hello, thanks for taking the time to share your feedback. I have investigated and the room booked was a double room with a private bathroom. This room type has the bathroom located opposite the bedroom. Our check out time is 11AM and our fee for a late check out at 1.00PM is £20.00. However, as a gesture of goodwill we did not charge you on this occasion. We hope that you enjoyed your stay in Liverpool and would be delighted to welcome you back again in the future.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en novembre 2019
Réponse de SPH_Managee le 26 nov. 2019
Thank you for taking the time to score us. We hope you enjoyed your visit to Liverpool.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2019
Réponse de SPH_Manager le 12 sept. 2019
Thank you for taking the time to rate us, we are delighted that you enjoyed your stay :-)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Immeuble avec beaucoup de cachet, chambres correctes pour le prix
Séjour de 2 nuits en mai 2019
Réponse de Mgr_SeftonPark le 24 mai 2019
Thank you for your feedback. Delighted that you enjoyed your stay

8/10 Bien

sylvie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017

10/10 Excellent

DENIS, BRUZ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel endroit pour un séjour à Liverpool
très bel établissement au charme anglais situé dans ce très beau parc de Sefton. Chambre pour 4 confortable et propre. Parfait pour un couple et ses 2 enfants de 18 ans fans du club de Liverpool !!

8/10 Bien

Julie

Les points forts : Propreté et personnel et service
Nice surroundings and comfortable room. Shower door did not shut properly. Notified reception and they were sorting it with facilities management. More varied breakfast would have been nice but stay was value fr money
Séjour de 1 nuit en mars 2024

10/10 Excellent

Katrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

Angus

Les points forts : Propreté et personnel et service
The boiler was broken during our stay, but staff was really helpful and provided us extra duvet to get through the night
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lynda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was just by the park which was great and the Palm house too. You could walk to a local street with brillient coffe shops and restaurants. transport easy into city centre either by bus or train
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Andrea

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
De omgeving mooi Het hotel zelf is erg oud en slecht onderhouden kamers
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Mariam

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a nice homely feel to the rooms. Was clean and a nice quiet hotel. Convenient parking right outside. Staff were all very nice too. Would recommend and rebook if needed
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Alison

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Gem!
Just left this amazing gem of a place today. Our trip was 4 girls. Hotel was a pleasant suprise with the interior and the fact it was originally stuart sutcliffes family home! The staff were nothing but amazing especially Annie and there was another lady who worked reception saturday night we didnt get her name she was so friendly ! Drinks reasonably priced at the bar too ideal location with bus stop just around the corner. Beds were super comfy and room was spacious with the ensuite shower being lovely and hot which is not always a given. Only little thing that was a small problem was how thin the windows are which again cant complain much about as it isnt something that can be fixed easily as im assuming theyre the original windows of the house. The windows caused a draft to come into the room and if the heating wasnt on it made the room like a breeze block which only happened on one night luckily the other nights were barable. We would most definately go back if we go to liverpool again have even recommended it to family.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

jonathan

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great stay
Séjour de 1 nuit en novembre 2023

8/10 Bien

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only negative was no towels in the room, and even after requesting them, we still had to wait for them to be supplied. The only disappointment during our stay,
Séjour de 1 nuit en novembre 2023

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really friendly staff and great breakfast
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 2 déc. 2023
Thank you we hope to see you again soon

10/10 Excellent

Siôn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheap but great
Not what I expected for the room price , Great hotel for the price . Clean and well furnished room .
Séjour de 1 nuit en novembre 2023
Réponse de Reception le 2 déc. 2023
Thank you we hope to see you again soon

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Janusz

Les points forts : Propreté et personnel et service
Quiet place
Séjour de 2 nuits en août 2023

10/10 Excellent

Nicola

Séjour de 1 nuit en août 2023

8/10 Bien

suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right across from Sefton park, great location and very handy for a short stay
Séjour de 3 nuits en juillet 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

10/10 Excellent

Steven

Séjour de 1 nuit en mars 2023

8/10 Bien

Ellen

Séjour de 1 nuit en décembre 2022
Réponse de SPH_GuestRelations le 21 déc. 2022
Dear Ellen,Thank you for taking the time to share your feedback. May we take this opportunity to wish you and yours seasons greetings and many happy travels in 2023.Kind regardsGuest Relations

6/10 Satisfaisant

Adam

Voyage d’affaires
Les points forts : Propreté
Séjour de 2 nuits en décembre 2022
Réponse de SPH_GuestRelations le 21 déc. 2022
Dear Adam,Thank you for taking the time to share your feedback. May we take this opportunity to wish you and yours seasons greetings and many happy travels in 2023.Kind regardsGuest Relations

2/10 Horrible

Barbara

Séjour de 2 nuits en octobre 2022
Réponse de SPH_GuestRelations le 21 déc. 2022
Dear Barbara,Thank you for taking the time to rate us. We are sorry that your stay did not meet your expectations.Kind regardsSefton Park Hotel

8/10 Bien

Ellen

Séjour de 1 nuit en octobre 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A quiet pleasant stay for a couple of nights
Nice cosy property opposite a beautiful park. A little confusing to get to with google maps but other than that the stay was very pleasant, staff are friendly and also helpful. Would recommend if you want to stay in a quiet part of town that is a stones throw away from the main city. The only thing I would mention that is important, is there is no lift, so if you're on the higher floors, you will need to have the ability to climb up a few flights of stairs, which can be quite difficult for people with mobility issues such as we have in our family but overall a clean and comfortable place to stay, albeit slightly pricey compared to your standard hotels.
Séjour de 2 nuits en juillet 2022

6/10 Satisfaisant

Adam

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice, easy location but few little issues
Nice place but the room wasn’t made, drinks stock not replaced and ran out of loo roll. So think I was overlooked. Stayed before and was fine. Staff aren’t overly friendly - not rude or unfriendly. Just functional. Nice little hotel for a 3 star with parking and close to the city, bus routes and Mersey rail.
Séjour de 2 nuits en septembre 2022

4/10 Médiocre

Hardeep

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Could have been better
The staff are so lovely and friendly. My room was not ensuite, the hairdryer didn’t work and it was pretty loud and noisy at night. The hotel could do with a update, the area and Sefton park is gorgeous and the parking was free
Séjour de 1 nuit en septembre 2022

8/10 Bien

Ellen

Séjour de 3 nuits en août 2022

8/10 Bien

Peter

Séjour de 2 nuits en août 2022

8/10 Bien

Adam

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en août 2022

10/10 Excellent

Gina

Séjour de 2 nuits en août 2022

10/10 Excellent

Dean

Séjour de 1 nuit en août 2022

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming Hotel
Hotel was kept spotless. Staff very friendly and helpful. Hotel is dated but this adds to the charm. Lovely area, Sefton Park is just across the road. Very reasonably priced.
Séjour de 3 nuits en juillet 2022

6/10 Satisfaisant

Ian

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Dont expect too much
A quick stay to see family. Reception was ok but indifferent and did not make it clear that they were not serving food on the day we arrived due to a prior function - and not much information on where there was to eat in the area. Room ok, but curtains are far too thin, as were the walls were we could clearly hear the couple next door having sex. Had to leave a credit card deposit on arrival - what hotel does that these days ? - and then had to wait another 5 days for it to be cancelled.
Séjour de 2 nuits en juin 2022

4/10 Médiocre

John

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing visit
We visited the hotel as it was close to a funeral we were attending. Check in staff were very helpful. The floor in the bathroom creaked every time you walked in it. The bed was nice and comfortable. We were hoping to have a little sleep in as we were up at 3am for our flight that morning. Builders started drilling and banging at 8am and did not stop till 10am.1 Toilet roll in the bathroom and that was just about finished. I complained when leaving and was told the manager would contact me or I could send an email. I sent 2 emails and still awaiting a reply. Surely if major work is taking place at a hotel the clients should be informed before arrival. I would not recommend this hotel and will not be booking again at this hotel
Séjour de 1 nuit en juin 2022

10/10 Excellent

Kathleen

Séjour de 1 nuit en juin 2022

10/10 Excellent

martin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mai 2022

8/10 Bien

Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly & welcoming nothing was too much .
Séjour de 2 nuits en mai 2022

8/10 Bien

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022

6/10 Satisfaisant

James

The private parking is tight but there is further space nearby. On the Saturday night/Sunday morning of our stay,(23/24 April), there was a lot of late night(1-2am) noise from downstairs. It sounded like a gathering of about 20-30 people making noise, for which we received no prior warning.
Séjour de 2 nuits en avril 2022

8/10 Bien

Callum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

6/10 Satisfaisant

Sarah

Voyage en groupe
Les points forts : Propreté et personnel et service
Could do with updating.
Séjour de 2 nuits en avril 2022

8/10 Bien

Barbara

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
Met by very friendly welcoming staff. Welcomed my dogs and room was comfortable if not basic. Dining wise had to eat elsewhere as a lot of the food was out of stock. Breakfast was very good apart from not having toast due to the toaster being broken! We were happy enough with our facilities
Séjour de 1 nuit en mars 2022

4/10 Médiocre

Gillian

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very disappointing
We atayed in a box room in the attic, even tge Christmas decorations were still on the landing! Bad noise from traffic all night, woken up at 6.30 with children next door shouting. Wasn't aware bathroom across the corridor, very very tiny. Went fir breakfast, tables not laid, mop and bucket with dirty water in the middle of floor. Young girl really apologetic and doing her best. Blonde woman with suut on arrived, proceeded to talk to wedding guests from previous night instead of helping, didn't even acknowledge other guests. Young Swedish man on reception and waiting on lafy were tge best points of this hotel.
Séjour de 1 nuit en mars 2022