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Avis sur Knysna Hollow Country Estate

4 out of 5
Knysna Hollow Country Estate
5 Welbedacht Lane, Knysna, Western Cape

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 46 avis sur 83." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 83." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 83." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 83." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 83." "

8,8/10

Propreté

9,0/10

Personnel et service

10/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Nasser

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an amazing facility. Very well maintained and located. Very well run, great food and excellent staff
Séjour de 3 nuits en janvier 2023

10/10 Excellent

WILLIE

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BEST PLACE TO STAY!
THIS WAS AN AWESOME PLACE TO STAY. STAFF WAS AMAZING AND HELPFUL. IT IS BEAUTIFUL AND SUPER CLEAN. BREAKFAST AND DINNER WAS DELISOUS. IF IN KNYSNA THIS IS THE BEST PLACE TO STAY!!! #1
Séjour de 3 nuits en décembre 2022

10/10 Excellent

Patrizia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura nuova, molto curata e pulita. Camere grandi e ben arredate. Grande attenzione per il cliente e gentile disponibilità verso ogni richiesta di informazione. Check-in e check-out veloci. Giardino stupendo e molto ben tenuto. Un'oasi di tranquillità. Molto bello veramente. Colazione varia e ottima. Assolutamente consigliato!

10/10 Excellent

Jean-Pierre

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Hansjoerg

Séjour de 1 nuit en février 2022

10/10 Excellent

Sanjay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant location. Friendly staff and the most tranquil setting. Lovely place to relax.
Séjour de 1 nuit en février 2022

10/10 Excellent

Mehran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A place to be in Knysna
An absolutely memorable stay at Knysna Hollow Country Estate, recommended to those who like to stay in a calm, clean, well-located hotel while enjoying facilities. Personnel of hotel are really friendly and helpful.
Séjour de 2 nuits en décembre 2021

10/10 Excellent

ANTONEDSON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima opção em Knysna!
Excelente acomodação e excelente restaurante no local, inclusive aberto para não hóspedes. A equipe bastante atencionsa e preocupada com o bem estar do hóspede. Ponto negativo: a internet funcionou precariamente no meu quarto, e também as atrações que fiz eram em Plettenberg, então a localização não ajudou muito.
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Jon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location, great service! Wonderful family getaway
Séjour de 1 nuit en avril 2021

10/10 Excellent

Khumo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Amazing venue and friendly staff. It was a fantastic pick.
Séjour de 3 nuits en novembre 2020

10/10 Excellent

Ernesto

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCEPCIONAL!!!
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Miriam Yuri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel muito agradável, além das expectativas.
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Nina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect 10
Wow! Absolutely, fantastic stay. Nkosi and the whole Knysna Hollow Team made our experience perfect. The food was so incredibly good, the accommodations were clean and modern. There is nothing but praise for our stay. Thank you for a wonderful holiday!
Séjour de 3 nuits en décembre 2019
Réponse de Knysna Hollow Team le 26 déc. 2019
Dear Nina, Thank you for your feedback. We are delighted to hear that our staff and accommodation were able to add a positive experience to your travels. We hope to welcome you back with us in the future. Kind regards Knysna Hollow Team

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff was amazing. The rooms were bright, clean and spacious. The breakfast was excellent. Great location with a car. Beautiful setting and quiet. We hope to be back. Thank you
Séjour de 1 nuit en novembre 2019
Réponse de Knysna Hollow Team le 20 nov. 2019
Dear Susan, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at Knysna Hollow. We are looking forward to welcoming you to our establishment again in the future. Kind regards Knysna Hollow Team

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb in all ways - a must stay!
Knysna Hollow Park is a beautiful location. The level of quality of the rooms and service were second to none - the most beautiful accommodation we have stayed at during our South African holiday. Gardens were an absolute treat also.
Séjour de 4 nuits en octobre 2019
Réponse de Knysna Hollow Team le 5 nov. 2019
Dear Peter, We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back in the future. King regards Knysna Hollow Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ein wunderbares Hotel! Sehr gepflegt, schöner Umschwung, super freundliches Personal. Die Zimmer und die Betten sind perfekt. Sehr empfehlenswert.
Séjour de 1 nuit en octobre 2019
Réponse de Claudene van Rooyen le 28 oct. 2019
Dear Guest. Thank you for taking the time to provide us this fantastic feedback. We are all very thrilled to hear you enjoyed your stay. Hoping to welcome you back soon. Regards,. Claudene van Rooyen

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Claudene van Rooyen le 22 oct. 2019
Dear Anonymous, Thank you ever so much for taking the time to provide this feedback. Regards,

10/10 Excellent

Zaid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2019
Réponse de Claudene van Rooyen le 22 oct. 2019
Dear Zaid, Thank you for your great feedback received. Regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tudo novo, hotel lindo, quarto otimo, atendimento muito bom no check-in, no check-out e no restaurante. Foi uma excelente experiencia e voltariamos com certeza.
Séjour de 1 nuit en juillet 2019
Réponse de Claudene van Rooyen le 19 juil. 2019
Thank you ever so much for taking the time to provide us with such great feedback. We are all so thrilled to hear you enjoyed your stay at Knysna Hollow and we hope to welcome you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2019
Réponse de Claudene van Rooyen le 14 juin 2019
Thank you for your great feedback. We are happy to hear you enjoyed your stay at Knysna Hollow.

10/10 Excellent

Kristin, Cincinnati, Ohio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this hotel! The grounds, rooms, and restaurant were beautiful and modern. All of the staff was friendly and helpful. Great location in Knysna along the Garden Route!
Séjour de 3 nuits en juin 2019
Réponse de Claudene van Rooyen le 11 juin 2019
Thank you ever so much for your fantastic feedback, we are very happy to hear that you enjoyed your stay with us and we hope to welcome you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel was recently re-built and radically redesigned. The Room that I stayed in was finished to a particularly high standard and was spotlessly clean. It was quiet and very comfortable. The management have paid fantastic attention to detail, if one needs to use the Bathroom during the night then a light automatically comes on to guide you to the loo! Upon arrival I was greeted in the car park by a member of staff who immediately took my baggage and guided me to Reception, where the check in process was friendly fast and efficient. Dinner was very good (I had a Steak Sandwich with a twist) service again was very good. I do however have one small gripe, I ordered the full breakfast and unfortunately the Sausage was not cooked properly and was pink and raw inside, mistakes happen, and I was offered a replacement breakfast without any problems or back chat. This Hotel is well worth a visit and I was very impressed.
Séjour de 1 nuit en mai 2019
Réponse de Claudene van Rooyen le 5 juin 2019
Thank you ever so much for taking the time to provide us with such great feedback. We are really thrilled you enjoyed your stay with us and we hope to welcome you back soon. Safe travels from the Knysna Hollow Team

10/10 Excellent

Renata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Férias em família
Hotel magnífico! Tudo impecável! Pode ser considerado hotel 5*. O paisagismo nos deixou encantados! Amei e voltaria todos os anos ;)
Séjour de 3 nuits en mai 2019
Réponse de Claudene van Rooyen le 28 mai 2019
Thank you very much for taking the time to provide us with such fantastic feedback. We hope to welcome you back soon. From The entire Knysna Hollow Team

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An exceptional hotel
Brand new rooms, well located, rooms set in individual "houses" in beautiful gardens. Two swimming pools. All staff are welcoming, friendly and efficient. The largest selection of sattelite channels of any hotel I've been too. Fantastic breakfast. On site restaurant "Social" has a wide and varied menu which does not disappoint in taste. All this and very reasonable prices for a property of this exceptional nature.
Séjour de 4 nuits en mars 2019
Réponse de Claudene van Rooyen le 2 avr. 2019
Thank you for taking the time to tell us about your recent stay with us at Knysna Hollow and we're all thrilled to hear that you enjoyed your stay with us as well as your dining experience in Social Eatery & Bar. Safe travels home and we hope to welcome you back again sometime soon. Best regards from Clive, Liesel and the Knysna Hollow Team.

10/10 Excellent

Matheus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic experience
Our stay was absolutely amazing. The property is stunning, the service impeccable, the accommodations clean, new and comfortable, the staff was incredibly nice and helpful, and the breakfast was absolutely delicious. Cannot recommend Knysna Hollow Country Estate highly enough!
Séjour de 2 nuits en mars 2019
Réponse de Claudene le 12 mars 2019
Thank you for your amazing review of your recent stay with us at Knysna Hollow. We're all delighted to hear that you enjoyed our Property. Safe travels back home and we hope to welcome you back sometime soon. Best regards from the Knysna Hollow Team.

10/10 Excellent

Barend

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yes!
I’ve booked the hotel for my parents who were on a road trip. They absolutely loved it. And a very special thanks to the staff for accommodating all my special resquests to make my parents’ stay as easy as possible - you were wonderful!
Séjour de 1 nuit en janvier 2019
Réponse de Claudene van Rooyen le 11 janv. 2019
Thank you ever so much for taking the time to send us this great feedback. We are all absolutely thrilled to hear that your Parents enjoyed our brand-new hotel as well as the dining in our restaurant Social Eatery, and we hope to welcome them back sometime soon! Best regards from the Knysna Hollow Team.

10/10 Excellent

Hugo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Nice Place
Lovely place with super friendly staff. Beautiful hotel within tranquil surroundings. Rooms are neat as a pin and so were the " still new" gardens. Good breakfast and great dinner and lunch menus.
Séjour de 4 nuits en décembre 2018
Réponse de Claudene le 9 janv. 2019
Thanks ever so much for the wonderful review of your recent visit to Knysna Hollow. We're all thrilled to hear that you enjoyed your time with us and hope to welcome you back sometime soon. Best regards from the Knysna Hollow Team.

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Espetacular
Maravilhoso! Tudo perfeito! Nota 1000 Funcionários super atenciosos. Limpeza perfeita. Comida maravilhosa
Séjour de 3 nuits en décembre 2018
Réponse de Claudene van Rooyen le 2 janv. 2019
Dear Guest, Thank you very much for your great feedback. We are all thrilled to hear you enjoyed your stay with us. We hope to welcome you back in the not-so-distant-future. Enjoy the rest of the festive season and safe travels from the Knysna Hollow Team.

10/10 Excellent

Luciana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente!
Hotel fabuloso, limpo, comida excelente, funcionários simpáticos. Super recomendado!!
Séjour de 3 nuits en décembre 2018
Réponse de Claudene van Rooyen le 2 janv. 2019
Thank you for taking the time to post this great feedback. We are very happy you enjoyed your stay with us, from the Knysna Hollow Team

10/10 Excellent

SR, Münsterland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Hotel mit super Service. Einfach traumhaft :-)))
Séjour de 1 nuit en octobre 2018
Réponse de Claudene van Rooyen le 8 nov. 2018
Vielen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt in Knysna Hollow erwartet haben. Ich hoffe, Sie bald wieder willkommen zu heißen, vom Knysna Hollow Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good meals and good hotel
Food was very good , home cooking but very nicely cooked. Stayed in eco rooms, which were very comfortable and good space.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Good
Good hotel, but not great

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service

2/10 Horrible

Sanghyun

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No air conditioner and poor wi fi. Don't want to stay next time.

8/10 Bien

Irvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
We stayed only one night. It was a nice hotel, with lovely gardens and pool outside. Everything was great, the room was nice, the staff were friendly, good breakfast buffet. The only thing that bothered us a bit was a strange odor in the bathroom, kind of moth-like, may be found to the lush of green and vegatation around. However, the surrounding of our chalet were lovely and in overall we lime our stay a lot.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel in nature
Exellent stay in this hotel

8/10 Bien

Kunene Health Care, Johannesburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wifi was not great if at all.

10/10 Excellent

Gordon, Cape Town

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended stay
While there was a claim of WiFi in the room, it was sketchy.

10/10 Excellent

moran, tlv

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good place for families. nice pool.
great stay
Réponse de Clive le 23 juin 2016
Thank you for taking the time to let us know about your recent stay with us at Knysna Hollow and we are happy to hear you enjoyed your time with us. Warm regards from Clive and the Knysna Hollow Team

4/10 Médiocre

Paola, Toronto

Les points faibles : Infrastructures et conditions de l’hébergement
Basic Rooms, wi-fi does not connect
Room are vey basic, no water no fridge -- My wi-fi did not work, and when I asked for help to connect the manager turned off my roaming and I got charged over US$50 in roaming charges right away. I could not believe it. Plus, the water did not work at night and there were city road works, screaming and noises from trucks/city workers -- the hotel did nothing, there was no-one at reception. We actually tried to go talk to works and ask to keep noise down, but they were beyond the fence, on the street - so we did not bother to go around. On the good side, staff tried to help initially and the breakfast was ok.
Réponse de Clive le 22 juin 2016
Thank you for your detailed review of your stay with us at Knysna Hollow - sincere apologies for the inconvenience but there happened to be a burst water pipe in the road outside our property which resulted in the lack of water and the noise by Council to repair the fault overnight. Best regards from the Knysna Hollow Team

10/10 Excellent

Ian, Aylesbury

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great relaxing stay
Fantastic food. Friendly and helpful staff. Set in lovely grounds.
Réponse de Clive le 23 juin 2016
Thank you for the great review of your recent stay with us at Knysna Hollow and we are all thrilled to hear that you enjoyed your stay. Kind regards from the Knysna Hollow Team

6/10 Satisfaisant

Mo , London, UK

Les points forts : Personnel et service
Good but can be improved
Overall our stay at this hotel was pleasant and we enjoyed our stay. The staff were friendly and housekeeping was good. Although there was no iron in the room, hotel staff were very efficient in ironing the clothes and returning very quickly. The downside of our stay is that the mattress used on the sofa-bed were extremely poor quality and although it was changed after request, it was still not good enough. Also, in a two-bedroom chalet only one had ceiling fan, though a small table fan was provided upon request.
Réponse de Clive le 22 juin 2016
Thank you so much for the detailed feedback of your stay with us at Knysna Hollow and we are glad to hear that overall you enjoyed your stay and hope the minor issues experienced did not spoil your time with us. Kind regards from Clive and the Knysna Hollow Team

8/10 Bien

John, Croydon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Value
Excellent staff - professional and very friendly. Very good a la carte restaurant and excellent breakfast choices. Very large and light bed-room in the ultra 'eco' modern block. But no bathtub which was disappointing - as were the two sinks located in the bed-room rather than the bathroom. very strange. We would have preferred an 'African style' thatched cottage that are attractively set in beautiful grounds.(even though it would have been less 'eco'). A regular stopover for coach tourists but well managed and this did not interrupt the peace of this hotel. In summary, very good value and an enjoyable 5 night visit.
Réponse de Clive le 23 juin 2016
Thank you for the detailed feedback on your recent stay with us at Knysna Hollow and we are all thrilled to hear that you enjoyed your stay! Warm regards from Clive and all at Knysna Hollow.

10/10 Excellent

Nora, Frankfurt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Auch mit Familie sehr erholsam
Wir haben drei Naechte im Knysna Hollow verbracht und es hat uns sehr gut gefallen. Der Service ist sehr professionell und sehr Kinder-freundlich. Die Pools sind toll und man kann Sie in aller Ruhe geniessen. Besonders hat uns das Restaurant gefallen, welches sehr zu empfehlen ist. Das Fruehstueck war auch sehr gut und frisch. Die Moebel im Zimmer koennten etwas modernisiert werden, es war aber insgesamt sehr sauber und angenehm.

8/10 Bien

Voyageur vérifié

Les points faibles : Confort de la chambre
Friendly staff, lovely setting, good food
Réponse de Clive le 23 juin 2016
Thank you for the great feedback and hope to welcome you back soon. Kind regards from all at Knysna Hollow.

8/10 Bien

Abdul Cader

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Clive le 23 juin 2016
Thank you for the feedback and we are all glad to hear you enjoyed your stay - warm regards from Clive and the Knysna Hollow Team.

6/10 Satisfaisant

Lee, Stellenbosch

Short stay in Knysna
Enjoy the stay and the area.
Réponse de Clive le 23 juin 2016
Thank tou for the feedback of your stay at Knysna Hollow and we are all glad to hear you enjoyed your stay!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Knysna hollow country estate
We had travelled a long way and despite arriving late the staff had a table for us in the restaurant and a drink poured immediately! Very friendly and attentive staff and beautiful surroundings with so much to do just a short drive from the hotel. We drove the garden route and Knysna was my favourite stop. :)
Réponse de Clive le 22 juin 2016
Thank you for the wonderful and detailed feedback and we are all thrilled to hear that you enjoyed your stay! Regards from the Knysna Hollow Team

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre