Grand réfrigérateur, micro-ondes, plaque de cuisson, lave-vaisselle
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Avis sur TownePlace Suites by Marriott Las Vegas Henderson

2.5 out of 5
TownePlace Suites by Marriott Las Vegas Henderson
1471 Paseo Verde Pkwy, Henderson, NV

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 377 avis sur 708." "
Note des voyageurs de 8 (Bien), d’après 204 avis sur 708." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 708." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 708." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 708." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jean, Sherbrooke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great for a family with kids
Séjour de 1 nuit en juillet 2023

10/10 Excellent

alexandrs , montreal quebec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Henderson
Chambre pouvant recevoir 6 personnes, 2 chambres fermées un sofa lit et une cuisine complète! BBQ sur le bord de la piscine. Très bel hôtel

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was minutes to stores and food. Nice neighborhood and not far from sites.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Frank, it's wonderful to hear you enjoyed the convenient location of TownePlace Suites by Marriott Las Vegas Henderson! We're pleased that the nearby stores, food options, and points of interest added value to your stay. We're looking forward to welcoming you back soon.

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good staff support.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Linda, it's wonderful to hear your feedback regarding the high quality of support you experienced at TownePlace Suites by Marriott Las Vegas Henderson. Our team members will be thrilled to know they contributed to making your stay enjoyable. We hope to serve you again soon.

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not on the strip but very close, easy access from interstate. Quiet and free breakfast!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Ashley, it's wonderful to hear you enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson! We're glad the convenient location and quiet atmosphere exceeded your expectations. The complimentary breakfast is indeed a hit with our guests. We sincerely hope to welcome you back in the near future for another remarkable stay!

8/10 Bien

Allison

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked how close we were to things and how friendly the staff was. Overall great experience
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Allison, thank you for your uplifting feedback. At TownePlace Suites by Marriott Las Vegas Henderson, we take pride in our convenient location and we're delighted that our team members were able to enhance your stay. We hope to provide you with another exceptional experience on your next visit!

10/10 Excellent

Luis

everything good
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 29 févr. 2024
Luis, it's fantastic to know you had a pleasant experience at TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to learn everything met your expectations. We hope to welcome you back in the future. Safe travels!

10/10 Excellent

Jasiveire

Séjour de 3 nuits en février 2024
Réponse de Customer Service le 21 mars 2024
Jasiveire, it's wonderful to know you had such a great experience at TownePlace Suites by Marriott Las Vegas Henderson. We trust everything met your expectations and look forward to the pleasure of welcoming you back. Safe travels till then!

6/10 Satisfaisant

Scott, Port Townsend

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Absolutely unacceptable - and not revealed until check in - that there is an additional 15 dollar fee per day for parking your car. This isn't the Strip nor anything other than the regular hotel parking lot.
Séjour de 5 nuits en février 2024
Réponse de Customer Service le 20 févr. 2024
Scott, we understand your concerns regarding the parking fee. Our priority is to ensure transparency in our services and we regret the miscommunication. Although the fee is a common practice in many hotels, it's unfortunate this caused you inconvenience. We hope you will choose to stay with us again and have a more comfortable experience.

10/10 Excellent

Harpinder

Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 mars 2024
Harpinder, we're glad to hear that your stay at the TownePlace Suites by Marriott Las Vegas Henderson was superb. We appreciate your support and hope to welcome you back in the near future. Your satisfaction is our highest reward. Safe travels!

10/10 Excellent

Mimi

Les points forts : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 30 janv. 2024
Mimi, thank you for choosing TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to know that your stay was top-notch. We strive to make all of our guests' experiences memorable and it seems we've done just that in your case. Looking forward to welcoming you back during your next visit!

2/10 Horrible

Nena

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed in this hotel before, but now there was dirty bathtub, bath sealers on the bathtub floors. There was broken pullout bed, and stained carpet. I thought at first maybe it was just that room but it was not. The staff place unauthorized fees on my card. Besides lying about hotel policy. Never again!
Réponse de Customer Service le 17 janv. 2024
We appreciate your feedback, Nena.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

10/10 Excellent

Shaunna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 16 janv. 2024
Shaunna, thank you for choosing to stay at TownePlace Suites by Marriott Las Vegas Henderson. We're thrilled to see you had a great experience! We hope to welcome you back on your next visit to Las Vegas.

10/10 Excellent

DAISUKE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ベッドが最高に良かったです。ラスベガスへも車で20分ほどで着きますし、遊んだあとはゆっくり静かにこちらの宿泊地で寛ぐことができました。また是非利用したいと思いました。良い思い出をありがとうございました。
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 13 janv. 2024
大介さん、タウンプレイス スイーツ バイ マリオット ラスベガス ヘンダーソンが楽しいご滞在と、ラスベガスでの冒険の後にリラックスできる安らかな場所をご提供できたことを嬉しく思います。皆様の今後のご来店を心よりお待ち申し上げており、皆様の楽しい思い出作りに貢献できましたことを嬉しく思います。

10/10 Excellent

Hrant

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 8 janv. 2024
Hrant, it's wonderful to hear that you had a fantastic experience at TownePlace Suites by Marriott Las Vegas Henderson! Thank you for choosing us, and we look forward to your next visit.

10/10 Excellent

Tatiana

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine, service nice, breakfast was included and it was Ok.
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Tatiana, it's great to hear that you found everything in order during your stay at the TownePlace Suites by Marriott Las Vegas Henderson. We're glad you appreciated our pleasant service and complimentary breakfast. We appreciate your feedback and hope to see you again in the near future.

10/10 Excellent

Camela

Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 8 janv. 2024
Thanks for the perfect rating, Camela!We're pleased to hear that you have fully enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Khalid

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 4 janv. 2024
Khalid, it's wonderful to hear that you had a fantastic time at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate you taking the time to rate us and we're thrilled to see we met your expectations. Your feedback serves as encouragement to our diligent team members. Looking forward to welcoming you back on your next visit to Las Vegas.

8/10 Bien

Emily

Les points forts : Personnel et service
5 day holiday vacation stay
5 night stay for a holiday trip to Vegas. This hotel was away from the strip which i loved but not so far as to be inconvenient. We used it as a base camp for our visits to area 51, Hoover Dam, Lake Meade and the MOB museum. We loved the location, very convenient to the highways and area seemed very safe. Property was clean, and common areas seemed well kept up. Pool looked great, but it was December weather so we did not use it. Rooms are comfortable, but lacking a full length mirror, and the sitting chair in the room is flimsy and sinks in so much as to be uncomfortable. Bed was great, shower and bathroom good, but my husband did have to pull a nasty hair clog out of the shower drain in order for the water to drain out. Did not anticipate having to request daily housekeeping, and 2 of the days were holidays so no housekeeper available. The included breakfast was nothing fancy, but enough selection to keep you fueled until lunch. Overall, a great stay with very little complaints, and I'd consider booking here again in the future if the need arises.
Séjour de 5 nuits en décembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Quentin, Syracuse

Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Thanks, Quentin! It's outstanding your time at TownePlace Suites by Marriott Las Vegas Henderson was fantastic. We can't wait until your next visit!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for an extended stay!
Séjour de 7 nuits en décembre 2023

10/10 Excellent

Denise

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

8/10 Bien

Patrick

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023

8/10 Bien

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very nice hotel, convenient to I-215, Green Valley and the airport. The staff, especially Lamar at the front desk, was friendly and helpful. My only complaints were that there was only one mirror in the room so it was hard for 2 people to get ready at the same time. Also the toilets were very low. Not really adult size so hard for older adults.
Séjour de 7 nuits en novembre 2023

2/10 Horrible

gary

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This was such a disappointment compared to the other location about 10 miles away. I thought I selected the Las Vegas location instead of this very old unclean outdated facility. The breakfast options were limited, a very small tv , no pull out bed, old usb connectors and the horrific list goes on.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Francis, Kingwood

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Nanete

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and made us feel welcomed. The rooms are spacious, was great for traveling with pets.overall a great place!
Séjour de 3 nuits en novembre 2023

8/10 Bien

Vicki

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Kimberly

Voyage en famille
Les points forts : Propreté et personnel et service
The hotel was fine for our needs. Would have preferred breakfast to start a bit earlier since we had to leave early each day. And I was surprised by the $15 a day for parking on the premises. A bit excessive!
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Marissa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great stay at the hotel. The check-in process was seamless, and the staff was friendly. Our nieces thoroughly enjoyed the pool and hot tub. Breakfast was a hit, and the friendly smiles made it even better. Overall, a great experience!
Séjour de 3 nuits en novembre 2023

10/10 Excellent

marilu

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Luke

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great they Natalie was very helpful she helped with transportation and made it easy to understand
Séjour de 7 nuits en octobre 2023

8/10 Bien

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and Convenient
Pros: VERY comfortable beds., convenient complimentary breakfast every day of the week that had something for everyone, TV in every room, clean Cons: Thin walls, Housekeeping was only available once during our 2 week stay Overall would absolutely stay here again without hesitation, was a very convenient and comfortable stay!
Séjour de 13 nuits en octobre 2023

8/10 Bien

Llewyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and well kept. The staff was friendly, pleasant, and helpful. I had a 4-day stay and there was no evidence my room was ever cleaned or received fresh towels, despite a sign in the room stating that towels not re-hung would be replaced. It wasn't a problem for me however, since they had enough towels in the room and I stayed there alone.
Séjour de 4 nuits en septembre 2023

2/10 Horrible

Bernadette

Voyage en famille
Our booking was cancelled the day of our arrival due to a pipe breaking and water damage to our room. The front desk gal was exceptional in that she offered us beverages and chance to sit and call places to stay. She did the same. We booked a place further away than we hoped from our planned activities but it was a great hotel. As we finished all the confirmations with the 2nd hotel, the receptionist actually found a hotel nearby but we had already booked our reservation. The new hotel was twice the price but because we booked through Expedia with hotel booking protection, we should receive the difference back. So, I cannot really evaluate the hotel other than the receptionist was exceptional.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Frederick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk made us feel very welcomed!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Linda

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We absolutely love this property with the kitchenette and pull out bed!
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Holger

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

FA'AFETAI

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Great location.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en septembre 2023

10/10 Excellent

Agnes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Carl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden gem
Was everything we required for the short stay before going home. Large space, good breakfast too.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

steven

Séjour de 5 nuits en septembre 2023

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly Staff and Cleanliness a Priority
Great breakfast and the staff kept hotel very clean. Seemed like no matter what time we came and went a staff member was cleaning elevator doors , bathrooms off lobby, cleaning and waxing chairs in breakfast area, on and on. Great job to all off staff. Thanks for all your cleanly as well as friendliness. Highly recommend staying here.
Séjour de 5 nuits en septembre 2023

10/10 Excellent

Avi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Room 113 has a mattress that was sunken in parts. And should be looked at. The rest of the stay was fine.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Marc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is great.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

tetsuji

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

JAEKYU

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023