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Avis sur The Westin Las Vegas Hotel & Spa

4 out of 5
The Westin Las Vegas Hotel & Spa
160 E Flamingo Rd, Las Vegas, NV

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 516 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 106 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 1001." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

GILLES

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Guest Service Liaison le 14 juin 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

8/10 Bien

joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien
Séjour de 1 nuit en mai 2022
Réponse de Will E. le 16 mai 2022
Joel, Thank you for the rating! We appreciate your feedback and look forward to having you back.

8/10 Bien

Maurice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruyant, mais probablement dû à la ville
Séjour de 1 nuit en mai 2019
Réponse de Nina D le 3 juin 2019
Thank you for your review! We are delighted that your overall experience was enjoyable. We hope you will consider staying us again the next time you are in Las Vegas.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Plus calme que les autres hôtels où il y a des casinos
Séjour de 4 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2018

10/10 Excellent

Gabriel, Québec Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2018

10/10 Excellent

Magali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
L’hôtel est bien placé. Un peu en dehors du Strip mais en 5 min à pied vous êtes au centre des attractions de Vegas. Le parking est gratuit ce qui est pratique. La chambre était grande et propre.
Séjour de 2 nuits en septembre 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bof mais pas pire que les autres
Attendez vous à être déçu du service et des prestations d’une usine à touristes indigne de ses étoiles et de son enseigne. Vous vous consolerez en constatant que ce n’est pas pire qu’ailleurs près du strip. Très décevant
Séjour de 1 nuit en août 2018

10/10 Excellent

Laetitia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018

8/10 Bien

Annie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A food one in Vegas!
Well located hotel and quiet.
Séjour de 2 nuits en août 2018

6/10 Satisfaisant

Berengere

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel à taille humaine
Bel hôtel à taille relativement humaine pour Vegas. Attention les frais payés supplémentaires sont élevés : 32€/ nuit (bien lire les conditions).
Séjour de 2 nuits en juillet 2018

10/10 Excellent

Sebastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Presque parfait
Une pause sur le chemin nous menant de Lake Powell à Los Angeles, sûrement le meilleur hôtel de notre voyage pour un prix dérisoire sur Vegas. Pas de casino dans l’hotel donc du calme dans cette grande ville/parc d’attraction. Parking et wifi gratuit, il manque juste que le petit dej soit inclus
Séjour de 1 nuit en juillet 2018

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité /prix
À 5 mn du strip, les prestations de cet hotel sont très bonnes notamment pour une chambre familiale
Séjour de 2 nuits en juin 2018

8/10 Bien

JS, Montreal

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Le matelas n’est pas des plus confortables et le sommier se défait facilement. Le ménage est bien fait, sauf autour du lit. J’ai trouvé des déchets laissés par d’autres voyageurs avant moi. Autrement, bien situé et personnel courtois. Pas de vue impressionnante.
Séjour de 2 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Propre, confortable et bien situé. Seulement 5 minutes à pied de la strip
Séjour de 1 nuit en mai 2018

10/10 Excellent

Alex

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is lovely a calm oasis in noisy loud Las Vegas. The walk from the hotel to the Strip is a little rough. Still I’m pleased with my hotel choice.
Séjour de 2 nuits en mars 2024
Réponse de The Westin Las Vegas Hotel & Spa Team le 2 avr. 2024
Thank you very much for sharing here. We are pleased to hear the stay was satisfied; we hope to see you again soon!

6/10 Satisfaisant

VANESSA

Voyage d’affaires
Les points forts : Propreté et personnel et service
Property does not have casino on site so it isn't as loud as others on the strip. Lobby and restaurant good. Rooms need refurbish.
Séjour de 3 nuits en mars 2024
Réponse de Westin Hotel & Spa Las Vegas le 18 mars 2024
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of all of our guests, such as yourself. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.We hope to have the opportunity to welcome you back sometime in the future and restore your confidence in our property.

6/10 Satisfaisant

Aimee

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Westin Hotel & Spa Las Vegas le 16 mars 2024
Thank you for taking the time to share your recent experience at the Westin Las Vegas Hotel & SpaYour valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. If you would like to share more details about your stay or need any further assistance please feel free to email me at bhair@westinvegas.com

10/10 Excellent

Max

Séjour de 1 nuit en février 2024
Réponse de Westin Hotel & Spa Las Vegas le 23 mars 2024
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

Verónica

Séjour de 1 nuit en décembre 2023
Réponse de The Westin Las Vegas Hotel & Spa Team le 9 mars 2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 Excellent

Jacquelyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super comfortable! Staff was awesome. No casino in the lobby and no smoking! Will stay again for sure. Went for U2 at the Sphere was right our window!! Thank you !!
Séjour de 2 nuits en décembre 2023
Réponse de The Westin Las Vegas Hotel & Spa Team le 9 mars 2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 Excellent

Rong

Voyage en famille
Les points forts : Équipements
The staff who helped with luggage is very nice and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Kevin H. The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 Excellent

Same as

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place in Vegas for me
Clean modern spacious feel without the smoke and chaos of Vegas... like a sanctu-ary when you are ready to call it a day. 2 -3 blocks to either cecears or the sphere.
Séjour de 2 nuits en décembre 2023
Réponse de The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 Excellent

Daniel

Séjour de 2 nuits en décembre 2023
Réponse de Kevin H. The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 Excellent

Theodore

Séjour de 2 nuits en décembre 2023
Réponse de Kevin H. The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 Excellent

Edwin C

Séjour de 3 nuits en décembre 2023
Réponse de Kevin H. The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

6/10 Satisfaisant

David, Miramar Beach

Séjour de 1 nuit en novembre 2023
Réponse de The Westin Las Vegas Hotel & Spa le 6 janv. 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 Excellent

Qian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great sphere view
Séjour de 2 nuits en novembre 2023
Réponse de Westin Las Vegas Hotel & Spa le 12 déc. 2023
Thank You. We are glad you enjoyed your stay!

8/10 Bien

JOSE

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Westin Las Vegas Hotel & Spa le 12 déc. 2023
Thank you for staying with us. We hope that you choose The Westin Las Vegas on your next visit.

10/10 Excellent

Irina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Westin Las Vegas Hotel & Spa le 12 déc. 2023
Dear Valued Guest, thank you for staying with us at The Westin Las Vergas Resort & Spa

10/10 Excellent

Melissa

Voyage en famille
Great greeting, and informative. Got us into our room early which was very nice. Close to everything we wanted to see —perfect for us.
Séjour de 1 nuit en novembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 Médiocre

Laurice Anne

Séjour de 1 nuit en octobre 2023
Réponse de Westin Las Vegas Hotel & Spa le 12 déc. 2023
Thank you for your continued support of our property here at The Westin Las Vegas Hotel & Spa

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great non-casino hotel
Nice location. Nice clean and calm escape from casino/strip but close to where I wanted to be.
Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

8/10 Bien

Frank

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 Excellent

Cris

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
We had a quiet clean room with a big view of the Sphere!
Séjour de 3 nuits en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

2/10 Horrible

Phllip

Séjour de 1 nuit en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 Excellent

rosario

Séjour de 2 nuits en octobre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

Jacob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Clean. NO game machines, NO smoking, great service, a full service Starbucks, bar and restaurant. Walking distance to The Sphere. Right off The Vegas Strip rush and traffic. Thoroughly enjoyed my stay!
Séjour de 1 nuit en septembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 Médiocre

Gerardo

Voyage en famille, Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The hotel was decent but the system was slow because of high capacity. Check in took a bit but not awful. What was awful though is that when I got to my room, they gave me the wrong room. I booked a room with 2 beds and they gave me a room with only 1. When i went downstairs to get swapped into the correct room, there were no staff at the counter. I waited 5 minutes but no one ever came. I decided to stick with the inconvenience because I was on a time crunch. Slow, no staff to help, wrong room, bleh.
Réponse de Front Office Manager le 16 nov. 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

Hilda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very nice quiet clean Hotel
Séjour de 1 nuit en septembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

Mariel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GREAT SERVICE
Séjour de 2 nuits en septembre 2023
Réponse de Front Office Manager le 16 nov. 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 Excellent

Scott

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Shade

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Greeted at the door, easy checking in and out
Séjour de 3 nuits en août 2023

8/10 Bien

Shelly

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would have given The Venetian a perfect score, but for its not having a coffee maker in the suite. Extremely comfortable bed and eye appealing suite, though.
Séjour de 2 nuits en août 2023

2/10 Horrible

Martin

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Edward, Iqaluit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2023