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Avis sur The Platinum Hotel

4 out of 5
The Platinum Hotel
211 E Flamingo Rd, Las Vegas, NV

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 653 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 195 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1002." "

9,0/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your sharing your thoughts and providing your feedback. We value your time and are happy you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The commodities in the apartment and the view from balcony
Séjour de 4 nuits en décembre 2023
Réponse de Fernando L. le 21 déc. 2023
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to seeing you again soon to deliver an exceptional experience. Happy Holidays!Best regards,Fernando Larios Director of Rooms

10/10 Excellent

Coralie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel, très bien situé à moins de 15min à pieds du Bellagio. La chambre est parfaite avec tous ses équipements, très pratique pour une famille avec le coin cuisine pour préparer les repas. La piscine est chauffée et couverte, le jacuzzi est très chaud, idéal après une grande journée de marche.
Séjour de 2 nuits en avril 2023
Réponse de Paul W le 4 juin 2023
Dear Coralie,Thank you kindly for your kind compliments. Our team strives to provide excellent service to each our guests in order to create and delivery a most memorable experience. We certainly look forward to welcoming you back with us at Platinum Hotel when your travels bring you back to Las Vegas!

10/10 Excellent

magali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Super hôtel très bien situé (15min de la strip à pied) la chambre familiale avec petit balcon grande SDB (douche +baignoire) située au 17e avec vue sur la ville. SUPER !!! Sauf canapé lit pas confortable pour dormir mais ça fait l’affaire pour 3 nuits. Arrêt de bus pour l’aéroport juste devant l’hôtel
Séjour de 3 nuits en février 2023

10/10 Excellent

Pierre-Louis

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Elisabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien placé à 500 m de la Strip au calme. Il ne s'agit pas d'une chambre mais d'un petit appartement avec cuisine équipée. Bon séjour
Séjour de 2 nuits en août 2022

10/10 Excellent

Normand

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
With a friend, Nascar weekend. Well-located hotel, walking distance from the strip, and quieter than the ones closer to the strip. Clean, good service.
Séjour de 2 nuits en septembre 2021
Réponse de Vanessa le 28 sept. 2021
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

8/10 Bien

sonia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Vanessa le 25 févr. 2020
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Le système de chauffage était inexistant. Impossible de réparer et aucune couverture additionnelle dans les 2 premiers jours pour palier au manque de chauffage. Nous avons obtenu un petit dédommagement pour cet inconvénient. Nous avions demandé une chambre aux étages supérieures mais impossible selon l’hotel car l’hotel était complet. Nous étions au 2e étage de l’hotel. Le lendemain et les jours suivant des nouveaux clients se présentaient à la réception pour des chambres... Nous avons loué pour 6 nuits, il me semble que nous pourrions être entendus et avoir les requêtes souhaitées. Au final, l’hotEl est bien localisé pour visiter la ville et propre.
Séjour de 6 nuits en décembre 2019
Réponse de Vanessa le 9 janv. 2020
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
We were told we would have to pay for room upgrade even if VIP hotel ... The flavored water container was always empty, or noglass available ... Pool too cold, spa too hot ... Our room was great and well equipped, as well as well maintained. Location is great. The sofa bed comfort was really questionable ...
Séjour de 5 nuits en décembre 2019
Réponse de Vanessa le 3 janv. 2020
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hotel, très bien équipé. Literie confortable. Seul petit bémol, on nous a attribué une chambre au fond du couloir avec une vue fantastique sur le strip mais l'insonnorisation sur l'extérieur laisse à désirer avec des bruits de musique très "sonore " ( boite de nuit?) d'un établissement en contre bas.
Séjour de 1 nuit en octobre 2019
Réponse de Vanessa le 8 nov. 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Vanessa le 29 oct. 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À recommander
Bien placé à 5/6 mn à pied du Strip. Parking et wifi gratuits. Accueil très agréable. La chambre est en fait un appartement avec cuisine aménagée, coin salon, très grande salle de bains avec douche et baignoire, coin nuit spacieux et literie confortable. Les petits déjeuners ne sont pas compris mais il y a de quoi faire du café. Petite terrasse avec vue sur le Cesar Palace et la grande roue. Très calme . Très bon rapport qualité prix. Il y a une station essence et un 7 eleven ouvert 24/24 à proximité.
Séjour de 1 nuit en septembre 2019
Réponse de Vanessa le 2 oct. 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Vanessa Bissonette Director of Rooms

8/10 Bien

Bordet, Las vegas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A revoir au niveau de la cuisine, le frigo était degueulasse
Séjour de 4 nuits en septembre 2019
Réponse de Vanessa le 14 sept. 2019
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best Regards, The Platinum Hotel and Spa Team

8/10 Bien

alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super pour visiter LV
A qlq pas du strip, hotel plutôt d’affaires donc peu de touristes, grandes chambres, petit déjeuner en supplément mais très bien
Séjour de 2 nuits en septembre 2019
Réponse de Christian le 9 sept. 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de cv le 13 août 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

10/10 Excellent

WONG, TAHITI, FRENCH POLYNESIA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RAS tout est tres bien ,je recomande a mes amis et famille,la chambre tres grande et tres propre
Séjour de 1 nuit en août 2019
Réponse de cv le 13 août 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nuit au Platinum
Le rapport qualité prix de cet établissement est excellent Il est bien situé En fait nous avons eu une suite avec cuisine, lave linge et sèche linge intégré Nous avions un balcon donnant sur le strip L'hôtel a une piscine en terrasse Le restaurant sert des repas de bonne qualité à un prix honnête
Séjour de 1 nuit en juillet 2019
Réponse de Christian le 5 août 2019
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

8/10 Bien

Carrie-anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We stayed as a family of 4 for 3 nights, using Vegas as our base for day trips. With two teenage boys the two bed suite with pull out couch was perfect. The hotel is situated on the outskirts of the strip which we liked. Great views of the Sphere which is within walking distance. Free parking was a plus too. Staff were amazing and very helpful and responsive. We had trouble with our TV and they had it up and running in no time.
Séjour de 3 nuits en avril 2024

8/10 Bien

geoffroy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was a good stay.
Séjour de 3 nuits en avril 2024

2/10 Horrible

Andrew

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The hotel charges me a security deposit but has not refunded after a week.
Séjour de 1 nuit en mars 2024
Réponse de AFOM le 12 avr. 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. Your card ending in 6204 was refunded the 50.00 deposit on 30 March, 2024 - we are happy to provide the receipt of this to a direct email as we unable to to send one through here. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Kelly, Temecula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a nice and quiet property off the strip. Parking is free. The room is very spacious with a kitchen. It's still a bit walk to the strip and no entertainment at the hotel.
Séjour de 1 nuit en mars 2024
Réponse de AFOM le 12 avr. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager

6/10 Satisfaisant

Stephanie

Voyage en couple
Everything about the hotel was really great. We were in room 306 though and the water shower pressure was literally a trickle. We had maintenance come up but still not fixed. I ended up taking a bath one day bc of the shower situation.
Séjour de 3 nuits en avril 2024
Réponse de AFOM le 14 avr. 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback from our guests to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

rose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m so satisfied with my stay at this hotel, at our arrival we got warm welcome by Michelle, she’s the best. Although this hotel is not on the strip but it’s close enough to walk there. King size bed room was specious and comfortable.
Séjour de 2 nuits en mars 2024
Réponse de AFOM le 3 avr. 2024
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Bernard Lawrence

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front staff very helpful.
Séjour de 3 nuits en mars 2024
Réponse de AFOM le 1 avr. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Mei-Lai

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the spacious suite with full kitchen, comfy beds and free parking! Walking distance to the Strip
Séjour de 1 nuit en mars 2024
Réponse de AFOM le 1 avr. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Jing

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Fernando L. le 26 mars 2024
Good day, Thank you for your comments and for choosing to stay with us. Best regards, Fernando L

10/10 Excellent

Chi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is not in a casino
Séjour de 1 nuit en mars 2024
Réponse de AFOM le 27 mars 2024
Thank you for sharing your recent experience with us during your visit to our hotel. We are happy you chose our hotel during your stay in Las Vegas and to have the opportunity to serve you as our guest. We pride ourselves on delivering exceptional experiences for our guests and always welcome feedback to enhance their experience. We hope to have the opportunity to serve you again.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Anne

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right next to the strip with everything needed to have a easy stay
Séjour de 2 nuits en mars 2024
Réponse de AFOM le 20 mars 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Jon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed staying at the platinum. Check in was fast and the staff were very nice. The rooms offered a lot of space and comfort. It was also really nice to stay in smoke free environment in a town where smoking indoors is common. Will definitely consider staying here again.
Séjour de 2 nuits en mars 2024
Réponse de AFOM le 18 mars 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

ARACELI

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and upgraded
Séjour de 2 nuits en février 2024
Réponse de AFOM le 13 mars 2024
Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas.Warm regards,Paul WigginsAssistant Front Office Manager

10/10 Excellent

Brandi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay here. It was a nice change from the smoke and crowds of casinos on the strip and Fremont. The hotel is clean and smells great, staff were very friendly and the rooms were spacious and clean. It’s a 10 minute walk to Horseshoe and the strip, the walk was easy. I wouldn’t do it alone at night as a solo female but with friends I’d feel safe. I will stay here again, I prefer to any of the other properties in Vegas I’ve stayed in!
Séjour de 1 nuit en mars 2024
Réponse de Fernando L. le 8 mars 2024
Good day, Thank you for staying with us and providing us your feedback. It's nice to be near the strip but not feeling it. Fernando L

8/10 Bien

Anirudh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall stay was very comfortable. Rooms are huge, staff is very helpful and personable, and the building is quiet, since it is a little away from the strip. Only caveat was the AC didn't cool our room below 70.
Séjour de 3 nuits en février 2024
Réponse de PW le 3 mars 2024
Thank you for taking the time to share your recent experience as a guest of our hotel during your trip to Las Vegas. Please accept our sincere apologies for the unacceptable level of service your received from our staff. We pride ourselves on delivering exceptional experiences for our guests and appreciate being advised if we fall short of our goal and your expectation. These comments have been shared with the appropriate associates to avoid a future situation. We hope to regain your confidence in us and see you again when your travels bring you back to Las Vegas. Best regards,Paul WigginsAsst Front Office Manager

10/10 Excellent

Hank

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is perfect for those who don't want a smoky casino environment. Food at the restaurant is affordable and tasty. It's a 10 minute walk to the strip.
Séjour de 3 nuits en février 2024
Réponse de PW le 3 mars 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Paul WigginsAsst. Front Office Manager

10/10 Excellent

TSUYOSHI, Yokohama

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Apart from our toilet flooded, the experience was good. Enjoyed the wine they offered us in checkin. The flood was taken care, but they didn’t wipe the floor and that is a shame.
Séjour de 3 nuits en février 2024
Réponse de Fernando L. le 8 mars 2024
Good morning, Thank you for your comments, the wine does help with the stress of traveling and starts the vacation off to a good start. Best regards, Fernando L

8/10 Bien

Heidi, Salem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet smoke free rooms near the strip. I would stay there again.
Séjour de 3 nuits en janvier 2024
Réponse de PW le 29 janv. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando Larios Director of Rooms

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Fernando L. le 16 janv. 2024
Hello, Thank you for your review and we are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great find away from the convention madness
Rooms are very well equipped and basically an apartment complete with full kitchen and washer/dryer
Séjour de 1 nuit en janvier 2024
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Christopher

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Lyndsey Goodale Front Office Manager le 17 janv. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,

6/10 Satisfaisant

Eman

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en janvier 2024
Réponse de Paul Wiggins | Asst Front Office Manager le 17 janv. 2024
Thank you for taking the time to complete our online guest survey. We have sent a follow up to the email provided. If you wish to discuss your visit in greater detail or if I can be of any assistance, please feel free to contact me directly at +011-1-(702)-636-2421 or by email at paulwiggins@lvplatinum.com.Kind regards,

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place to Stay
Everything was excellent: cleanliness, comfort, friendly staff, etc. The only complaint I would have is that it was hard to get a taxi. However, I would stay there again in a heartbeat. It was very close to The Sphere and to the strip.
Séjour de 4 nuits en janvier 2024
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay here :)
Lindsay is a gem. Great experience start to finish!
Séjour de 2 nuits en décembre 2023
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

alberto

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Leamon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room and view of the strip for fireworks.
Séjour de 1 nuit en décembre 2023
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Claudia

Séjour de 2 nuits en décembre 2023
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Eejoy

Séjour de 4 nuits en décembre 2023
Réponse de Fernando L. le 16 janv. 2024
Good day, Thank you for your review and sharing your experience with us. We are happy to hear that you enjoyed your stay. Best regards, Fernando Larios

10/10 Excellent

Wen xiang

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good option
Séjour de 1 nuit en décembre 2023
Réponse de PW le 6 janv. 2024
Hi Wen Xiang,Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms

8/10 Bien

Juan Manuel

Séjour de 3 nuits en décembre 2023
Réponse de PW le 6 janv. 2024
Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms

8/10 Bien

Carl

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looking for a lodging facility that still believes in customer service? THIS IS IT! we had a couple issues with our room. Outstanding response, and reasonable compensation offered without argument. Staff that didn’t complain. Some reviewers have complained about aging decor. If you want gaudy Vegas- get your brass fix over at the Venetian! I’ll take the Platinum subtlety, quiet, and ease of entry and exit every time. We will definitely be back!
Séjour de 4 nuits en décembre 2023
Réponse de PW le 6 janv. 2024
Hi Mr. Funk!Thank you for taking the time to share your recent experience as a guest at the Platinum Hotel & Spa. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.Best regards,Fernando LariosDirector of Rooms