Dear Louis- Philippe,Thank you for sharing your feedback with us regarding your stay at Luxor. We sincerely apologize for the inconvenience you faced. It's very disappointing to hear about the cleanliness issues in your room and the unpleasant odor. This is not the experience we strive to provide our guests and we regret that we failed to meet your expectations on this occasion. Your feedback is invaluable to us as it helps to identify the areas where we need to improve. Please rest assured that we take your complaint very seriously and we’ll certainly address this issue with our housekeeping team to ensure similar incidents are avoided in the future.On the brighter side, we're glad to note that you found our location to be convenient for your needs.Again, we offer our sincerest apologies and hope that you'd give us another opportunity to better serve you in the future.