Avis sur Fiesta Henderson Hotel and Casino
Fiesta Henderson Hotel and Casino
777 W Lake Mead Parkway, Henderson, NV
Avis
7,8
Bien
8,0/10
Propreté
8,2/10
Personnel et service
7,2/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
Avis
20 sept. 2019
Les points forts : Personnel et service
Séjour de 5 nuits en septembre 2019
10/10 Excellent
DENISE
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
^bon rapport qualité prix
DENISE
Séjour de 5 nuits en avril 2019
10/10 Excellent
Voyageur vérifié
21 juin 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2020
2/10 Horrible
Jesusa Susan
23 mai 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HORRIBLE Place stingky,old and bad service
Jesusa Susan
Séjour de 1 nuit en mars 2020
10/10 Excellent
Mehdi
Voyage d’affaires
23 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mehdi
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again very soon!
8/10 Bien
Voyageur vérifié
20 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed you stay with us during your trip to Las Vegas! I know it was hard for our guest as well as ourselves but our guests and Team Members welfare is always a primary concern. Thank you for your patronage, we hope see you again soon!
8/10 Bien
Almdy, Whitecourt Alberta Canada
Voyage d’affaires
19 mars 2020
Les points faibles : Infrastructures et conditions de l’hébergement
Almdy
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We are glad that our amenities were able to fulfill your needs while you weer in our property. Thank you again for your honest feedback and we hope see you again on your next visit!
10/10 Excellent
Greg Teressa
Voyage d’affaires
19 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greg Teressa
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again next year!
6/10 Satisfaisant
Voyageur vérifié
18 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again on your next visit to Las Vegas!
6/10 Satisfaisant
Olivia
Voyage d’affaires
17 mars 2020
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
clean.. ish.
Olivia
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impacting decisions to further improve our property. I apologize if you felt your stay was anything less than satisfactory and I will personally pass these comments along to our housekeeping team to ensure these things do not happen again and that they get corrected immediately. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
8/10 Bien
Michael T.
17 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael T.
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again on your next visit!
10/10 Excellent
Rachel
16 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rachel
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again soon!
2/10 Horrible
Jason
Voyage d’affaires
16 mars 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting
Jason
Séjour de 4 nuits en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. I apologize if you felt your stay was anything less than satisfactory. I noticed you mentioned the room had an odor, I am unsure of why that would be the case but I will surely look into this matter. Here at Fiesta Henderson we take every possible measure to ensure quality including shampoo and extract the carpets to ensure they are always maintained and smell fresh. I am very sorry if this was not the case when you arrived. I will also pass these comments along to our Cafe manager to ensure the wait times never get that high. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
8/10 Bien
Gail
Voyage en famille
15 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gail
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again next year!
8/10 Bien
VegasJayP, Las Vegas
15 mars 2020
Les points forts : Propreté et personnel et service
VegasJayP
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! I am sorry that the prime rib was not to your liking, I will personally pass these comments along to our food department so that this does not happen again. Thank you for your feedback and we hope see you again soon!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
15 mars 2020
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our property. I apologize if you felt your stay was anything less than satisfactory. We are currently evaluating the product of the hotel so thank you for your honest feedback. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
8/10 Bien
Voyageur vérifié
Voyage en famille
14 mars 2020
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! I will definitely look into our staffing to find a way to improve our check in time so it does not affect our customer service. Thank you for your patronage, we hope see you again soon!
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. I apologize if you felt your stay was anything less than satisfactory. I noticed you mentioned the room had an odor, I am unsure of why that would be the case but I will surely look into this matter. Here at Fiesta Henderson we take every possible measure to ensure quality including shampoo and extract the carpets to ensure they are always maintained and smell fresh. I am very sorry if this was not the case when you arrived. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
10/10 Excellent
robin
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
robin
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 15 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again on your next visit!
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage d’affaires
13 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us and had a relaxing time during your trip to Las Vegas! We hope see you again next year!
4/10 Médiocre
Voyageur vérifié
13 mars 2020
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. Please feel free to reach out to me directly to further discuss details about your stay. Thank you again for your patronage. We hope earn your business for your next trip to Las Vegas!
10/10 Excellent
slm, Greensburg pa
Voyage en famille
13 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
slm
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! I'll make sure and pass these comments along to out maintenance department so they can keep up the great work. We hope see you again on your next visit!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
12 mars 2020
Les points forts : Équipements
Les points faibles : Propreté
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our property. I apologize if you felt your stay was anything less than satisfactory. We are currently evaluating the product of the hotel so thank you for your honest feedback. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
10/10 Excellent
JBagley, Henderson
Voyage en couple
12 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JBagley
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property! It makes us happy to hear that our staff was friendly and informative throughout your stay with us. Thank you for your patronage, we hope see you again soon!
10/10 Excellent
Voyageur vérifié
11 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We are also happy to hear that our staff was friendly and our rooms were comfortable on your stay. Thank you again for your feedback, we hope see you again very soon!
10/10 Excellent
Daniel
11 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daniel
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again!
4/10 Médiocre
Voyageur vérifié
11 mars 2020
Les points faibles : Propreté
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. Please feel free to reach out to me directly to further discuss details about your stay. Thank you again for your patronage. We hope earn your business for your next trip to Las Vegas!
10/10 Excellent
Hans
11 mars 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hans
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again on your next visit!
2/10 Horrible
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
11 mars 2020
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impacting decisions to further improve our property. I apologize if you felt your stay was anything less than satisfactory and I will personally pass these comments along to our housekeeping and engineering team to ensure these things do not happen again and that they get corrected immediately. Thank you for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
8/10 Bien
Voyageur vérifié
Voyage en couple
11 mars 2020
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! On your next visit we can definitely assign you in a room further away from the elevator. We hope see you again very soon!
8/10 Bien
Voyageur vérifié
10 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again very soon!
6/10 Satisfaisant
Voyageur vérifié
10 mars 2020
Voyageur vérifié
Séjour de 4 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again next year!
10/10 Excellent
Martin
Voyage en famille
10 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Martin
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again soon!
4/10 Médiocre
TWood, North Salt Lake
Voyage en famille
10 mars 2020
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
TWood
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. I will personally pass these comments along to our Engineering team so they can take a look at the A/C unit and prevent this from happening again. Thank you for your patronage, we hope earn your business for your next trip to Las Vegas!
8/10 Bien
A, IL
Voyage en couple
9 mars 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A
Séjour de 3 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! I will personally pass these comment along to all of our departments to make sure everybody gets recognized and keeps up the great work. We hope see you again next visit!
10/10 Excellent
Voyageur vérifié
9 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again very soon!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
9 mars 2020
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our property. I apologize if you felt your stay was anything less than satisfactory. We are currently evaluating the product of the hotel so thank you for your honest feedback. This will definitely help us go in the right direction to make sure we are pleasing all of our guest. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
10/10 Excellent
Albert, San Diego
Voyage d’affaires
9 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Albert
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 13 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again on your next visit!
10/10 Excellent
Voyageur vérifié
8 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Réponse de Abraham Diaz le 8 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again soon!
6/10 Satisfaisant
wayne
7 mars 2020
Les points forts : Propreté et infrastructures et conditions de l’hébergement
wayne
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 7 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. Please feel free to reach out to me directly to further discuss details about your stay. Thank you again for your patronage. We hope earn your business for your next trip to Las Vegas!
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
7 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 7 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! I agree it is a great thing that we have everything under one roof and you don't need to go anywhere else. Thank you again for your feedback, we hope see you again next time!
10/10 Excellent
RiverB
Voyage en couple
6 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RiverB
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! Being next to the freeway is an absolute convenience specially on your way back home, makes it way easier to start your travels. Thank you again for your feedback and we hope see you again next year!
8/10 Bien
Voyageur vérifié
6 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 23 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again next year!
8/10 Bien
Steve
Voyage d’affaires
6 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 6 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! It's nice to hear that we can be a place that you can count on when you need to make a stop and relax. We hope see you again very soon!
2/10 Horrible
Voyageur vérifié
5 mars 2020
Voyageur vérifié
Séjour de 4 nuits en février 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. Please feel free to reach out to me directly to further discuss details about your stay. Thank you again for your patronage. We hope earn your business for your next trip to Las Vegas!
4/10 Médiocre
Voyageur vérifié
Voyage en famille
5 mars 2020
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. I will personally pass these comments along to our housekeeping team to ensure they are placing an extra blanket in all the rooms as well as to check the quality of all of our pillows. Thank you again for your patronage. We hope earn your business for your next trip to Las Vegas!
10/10 Excellent
Voyageur vérifié
5 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We hope see you again very soon!
8/10 Bien
Voyageur vérifié
Voyage d’affaires, Voyage en couple
5 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. We appreciate your feedback as this gives us an opportunity to further progress our Staff and Property. We are Happy to hear you enjoyed your stay with us during your trip to Las Vegas! We do have rooms that have safety bars in the shower, on your future stay just request it when you book your room and we'll be happy to accommodate that request. We hope see you again soon and thank you for your feedback.
4/10 Médiocre
Donald
4 mars 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid if possible
Donald
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. We appreciate all feedback as it is through guest commentary that we can truly make the most impactful decisions to further improve our establishment. I apologize if you felt your stay was anything less than satisfactory. I will make sure to pass these comments along to our Internal Maintenance and Housekeeping team to ensure quality in our rooms and our property. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.
2/10 Horrible
Voyageur vérifié
Voyage avec des animaux de compagnie, Voyage en couple
4 mars 2020
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Abraham Diaz le 5 mars 2020
Thank you for taking the time to share your experience with us. I apologize if you felt your stay was anything less than satisfactory. I noticed you mentioned the room had an odor, I am unsure of why that would be the case but I will surely look into this matter. Here at Fiesta Henderson we take every possible measure to ensure quality including shampoo and extract the carpets to ensure they are always maintained and smell fresh. I am very sorry if this was not the case when you arrived. Thank you again for your patronage. I hope we have the chance to earn your business for your next trip to Las Vegas.