Les notes se basent sur un nombre total de 665 avis vérifiés

4,3 sur 5
Recommandé par 91 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de saint Denis 974

Excellent

Publié le 31 juil. 2015
Très bonne situation. Rapport qualité prix exceptionnel. A ne pas manquer. Bon voyage.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de saint Denis réunion

Très bon hôtel très bien situé

Publié le 26 juil. 2015
Très proche du quartier francais 500m 5 a 10mn a pied a côté de l outlet proche du Wal-Mart calme avec un personnel charmant et très disponible. Service impeccable. La literie devrait être changé mais reste tout à fait acceptable. A conseiller pour tout séjour à la nouvelle Orléans.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de nj

Best hotel staff

Publié le 13 janv. 2018
Excellent stay and wonderful staff, especially Sue the "Door Lady". The room could have been cleaner, including the curtains and bathroom. The bed could have been comfortable. The room with a king bed should have been outfitted with seating for two. The room service food was delicious, on time and served with a smile. Thanks for a great visit to NOLA!
Commentaire laissé par : Direction de l'hôtel
17 janv. 2018 par Senior Rooms Operations Manager, Direction de l'hôtel
Dear Missy, thank you for being our guest. We are happy to know you liked the service provided by sue and had an overall good time here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. John D. Foster, Senior Rooms Operations Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de stlouis

Great place to stay

Publié le 11 janv. 2018
Great place to stay , located around all sorts of shops and stuff to keep you busy , mall is a 5 min walk away and convention center 2 mins and restaurants 2 mins. Give this place a try
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to cruise ship port

Publié le 4 janv. 2018
Les + : Location
Situation : Close,to, raise ship, convention centre, and downtown action.
Just a stop for us before boarding a cruise the next day, and fit the bill perfectly. So close to cruise ship you can walk, even with luggage. Clean, close to the action, restaurants on the block and a good breakfast buffet in the morning. Everything we wanted it to be for our one might before the cruise.
2 sur 5
par un voyageur vérifié de houston

Underwhelming stay

Publié le 24 déc. 2017
The hotel is ok but there are far better options for this price. It is also deceptive as it comes up as having free parking when it cost us $40 for parking at the hotel.
Commentaire laissé par : Direction de l'hôtel
27 déc. 2017 par Senior Rooms Operations Manager, Direction de l'hôtel
Dear Karen, I apologize for the disappointing stay you had with us. We are sorry to read that you were not happy with our parking charges and regret if any inconvenience it caused. Please note, our hotel website clearly states about the parking rates. I truly hope this unfortunate situation will not prevent you from staying with us again. John D. Foster Senior Rooms Operations Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de New Orleans, Louisiana

Exceeded my expectations

Publié le 23 déc. 2017
This was a last minute trip to New Orleans. I booked this room on Expedia and drove to hotel, was 5 only minutes away. They have valet in front so that was plus, checked in and was upstairs to my clean room within 5 minutes so I could go out and explore this fun city!! My room was quiet, some traffic could be heard, bits it downtown so I expected it. Overall a great place to stay!
Commentaire laissé par : Direction de l'hôtel
24 déc. 2017 par Senior Rooms Operations Manager, Direction de l'hôtel
Dear Salison, thank you for choosing to stay at New Orleans Downtown Marriott at the Convention Center. We are thrilled to know you loved the excellent service offered by our front desk staff and loved your comfortable room. We hope to see you again soon. John D. Foster, Senior Rooms Operations Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice hotel close to everyting.

Publié le 7 déc. 2017
Everybody was so polite and chef of the kitchen Hi is the N. 1
Commentaire laissé par : Direction de l'hôtel
7 déc. 2017 par Operations Manager, Direction de l'hôtel
Dear Guest, here at New Orleans Downtown Marriott at the Convention Center, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. My staff will be pleased to hear your compliments. We look forward to having you as our guest again in the near future. John D. Foster, Senior Rooms Operations Manager
3 sur 5
par un voyageur vérifié de new orleans

Good location

Publié le 9 oct. 2017
Our room was never cleaned , bed not made no fresh linens.the front desk staff gave me wrong phone number for Brennan's and they had never heard of Pat O'Brians. Very disappointed for our first Wedding Anniversay trip.
Commentaire laissé par : Direction de l'hôtel
12 oct. 2017 par Manager, Direction de l'hôtel
Thank you for your feedback. We are sorry you experienced issues while staying at our hotel. Our team is dedicated to providing clean, comfortable accommodation followed by wonderful service and it seems we fell short of your expectations. Please accept our apologies as it is never our intent to disappoint a guest in any way. Your feedback will be relayed to the appropriate team leaders as we continue to improve upon our service and hope to have the opportunity to welcome you back. We would welcome the chance to make it up to you on a future stay. Thank you once again for your feedback. John D. Foster, Senior Rooms Operations Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de danville illinois

Publié le 3 oct. 2017
Very clean and friendmy staff and helpfulwould recommend to my friends.
Commentaire laissé par : Direction de l'hôtel
4 oct. 2017 par Manager, Direction de l'hôtel
Dear Julie, Thank you for your recommendation and gracious feedback! We are so glad you had such a wonderful stay and found your accommodations to be perfect for your travels. We hope to welcome you back soon! John D. Foster, Senior Rooms Operations Manager