Piscine couverte, 3 piscines extérieures, parasols de plage
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Avis sur Gooderson Drakensberg Gardens Golf & Spa Resort

3 out of 5
Gooderson Drakensberg Gardens Golf & Spa Resort
34 Km from Underberg, Drakensberg Gardens Road, Drakensberg Gardens, KwaZulu-Natal

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 73." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 73." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 73." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 73." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 73." "

8,6/10

Propreté

8,0/10

Personnel et service

10/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

jérémy

Les points forts : Personnel et service
Les points faibles : Confort de la chambre

2/10 Horrible

Gorzy, Paris

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
C'est juste un centre de vacances un peu luxe
Si vous n'est pas en famille et détester l'ambiance club de vacances, fuyez !!!! Personnel d'accueil désagréable et totalement dépassé. Il y a franchement tellement de superbes adresses au Afrique du Sud, pourquoi choisir cet endroit ?

4/10 Médiocre

JLUC, Reunion

Les points forts : Propreté et infrastructures et conditions de l’hébergement
JLUC Reunion
Malheureusement pas d accès internet

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outdoors at its best!!!
Amazing resort with well mantained amenities. Bathrooms were modern and new, the rest of th cottage was cozy. Service was fantastic and the manager and staff always efficiently fulfulling requests.
Séjour de 3 nuits en janvier 2022

6/10 Satisfaisant

Riekie

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en septembre 2021

8/10 Bien

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hiking weekend
A lovely resort - is well suited for activities, close to mountains with a lot to do. Lots of people and the COVID government restrictions curtailed dining and restaurant options
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Hamida

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2021

8/10 Bien

Lynelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful resort with friendly and efficient staff. We really had a lovely time.
Séjour de 3 nuits en novembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Underbergs Paradise
Amazing
Séjour de 2 nuits en octobre 2020

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2019

10/10 Excellent

Keith, Ontario

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was well maintained and had been refurbished since our previous stay (50 y ago). Nice accommodations, excellent service, good and inexpensive food and drink; road to the property is potholed so take it slow.
Séjour de 2 nuits en novembre 2019

8/10 Bien

NicoleH, Durban, South Africa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great kiddie play areas, and nice pools. Gorgeous Mountain View’s Lovely walks
Séjour de 2 nuits en novembre 2019

10/10 Excellent

E L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Was amazing. We loved it. They have something for everyone. However was disappointed that when we booked breakfast was for 4 and we had to pay for the kids.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A most wonderful weekend.
Séjour de 3 nuits en août 2019
Réponse de DtakGM le 6 sept. 2019
Many thanks for your favourable review of our property, much appreciated. We hope this means you will return soon

8/10 Bien

Terence

Les points forts : Propreté, personnel et service, confort de la chambre
Weekend away
The putt putt course was in very bad condition. The restaurant that we visited was very good but some of there meal were very salty. The spa does a couples package for the time of 5 hours but without the hydro pools etc. we only had the treatment and light meal which was 3 1/2 hours I feel that where there is no hydro pools they should amend the price accordingly. Other than that we had a great weekend
Séjour de 3 nuits en juillet 2019
Réponse de DrakGM le 6 sept. 2019
Thank you kindly for your review. We have addressed your valuable comments, thank you, but are a bit unsure of the hydro pool comment? We do have an indoor heated hydro pool at our Wellness Centre, along with jacuzzis and steam room. All guests having spa treatment have full access to all of these facilities. We have addressed this with our spa ladies, with apologies.

8/10 Bien

Dhirendra

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Weekend visit.
Great resort, a good range of activities to everyone busy during the day. Reception staff are unprofessional, at check-in you're required to make reservations for every night's dinner. Subsequently you're told certain restaurants are fully booked and you can only be accomdated the buffet restaurant. I then happily agreed to go to the buffet and make a booking at the Al a carte restraunt for dinner the next day. I had booked for dinner at the Bergview restaurant and on the evening of dinner I was told I did not make a booking. This was extremely unprofessional, I was told I could not get food at the resort as I supposedly 'did not make a booking'. After a few minutes the reception gentlemen called me back to say I can be accommodated at the buffet restaurant at 20:30. This was not a nice experience and no guest should go through this on vacation. On check out after paying my bill, I was told I could not get a receipt at their printer was not working.
Séjour de 2 nuits en juillet 2019
Réponse de Drak gardens Management le 6 sept. 2019
Many thanks for your review and valuable comments. We have addressed your experiences in our F&B department and reception, with apologies.

6/10 Satisfaisant

Mark

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
It was not a hotel per say the phone was not
Séjour de 2 nuits en mars 2019

10/10 Excellent

Ruanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Family Holiday no matter the weather
The food was great. Staff excellent as always. The resort itself has become a bitsy more dense... And built up, which takes a away from the 'in the mountain experience'. However the numerous new amenities were so much fun and you don't really feel that cramped as there are so many different playgrounds and things to do... Suitable for guests from kzn. Jhb residents... Do you really want to drive 7.5 hours with you do kids... Will be back in the near future just for the nostalgia...
Séjour de 2 nuits en mars 2019
Réponse de Seshnie le 23 mai 2019
Good day Ruanne, Thank you for you feedback. We look forward to hosting you again at Gooderson Leisure. Thank you

8/10 Bien

Bridget

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Drakensberg Gardens Family Holiday
We loved every minute of our stay at the Drakensberg Gardens. Staff were friendly and helpful. Rooms were clean and comfortable. Lots of fun family activities to keep the whole family busy. Absolutely amazing mountain and river views. Beautiful area. Our kids loved the heated pool and slides. Only minor complaint - Restaurant food could be improved. Menus are also limited. Otherwise we so enjoyed it. We will definitely be back.
Séjour de 2 nuits en janvier 2019

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2018

8/10 Bien

Lucian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018

8/10 Bien

jorgen

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2018

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2018

6/10 Satisfaisant

Paul

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Mediocre hotel in a beautiful area
A very old hotel in a beautiful setting, but the rooms need refurbishing. Overall very expensive for what it offers. Also, WiFi is only available at reception and at extra cost.
Séjour de 1 nuit en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2018

6/10 Satisfaisant

Jason

I did not agree to the resort charging for every single activity that there was on offer. I think it costs enough to stay there and the activities should be included in that cost. My children were keen to do all the activities which ended up costing a fortune. My wife and I are also adventurous and wanted to do the zip lining etc which meant even more costs. I also found that the atmosphere was quite dull, the restaurant next to the pool wasn't opened on the Friday and on Saturday, it opened at night. The shop only opened at 2pm and when it rained there was nothing much to do as the heated indoor pool does not allow children. I was told I did not have to book for dinner but when we went to eat at 6:30 I was told I was meant to make a booking and it was fully booked. Luckily the manager made a plan, and so we had a buffet which I too thought was very expensive, as there were no starters and little dessert to choose from. I had made a booking to go in December, but we have now cancelled and will look elsewhere.
Séjour de 2 nuits en octobre 2017

4/10 Médiocre

Rainer

Les points faibles : Infrastructures et conditions de l’hébergement
Bad experiences stick unfortunately
After check in, we were assigned our room, just to find...lights not working, door could not be locked (Mountain View rooms), no view whatsoever. After checking with reception we got a different room, which was acceptable and appreciated. The so called SPA is not even worth mentioning, Jaccuzi's are both in a desperate state of repair, not to mentioned the indoor pool, advertising this as a SPA resort is simply false advertising, which was one of the reasons booking this hotel. Food though was real great, however when going to the only 1 restaurant open that day, 7 - 8 Oct 2017, although the Hotel advertises 3 restaurant available another surprise having to argue with the restaurant staff, since we were not part of a tourist group, they after 3 x telling them our room number got almost rude, please Hotel Management train your staff to be friendly. Location is awesome, other staff encountered were friendly and helpful, reception staff was not really interestes in helping and blamed maintenance of the room issue. Don't think to be back at this hotel and rather go elsewhere next time.
Séjour de 2 nuits en octobre 2017

8/10 Bien

Rameet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good good stay
nice stay . old recommend it.
Séjour de 2 nuits en septembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must see resort
It is a well relaxing and enjoying place to stay for travel
Séjour de 2 nuits en août 2017

8/10 Bien

Chilenye

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome time at the Berg!
A great place to stay. Highly family friendly. We are going back again in a matter of weeks!
Séjour de 2 nuits en juillet 2017

8/10 Bien

Tarun

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juillet 2017

10/10 Excellent

desmond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable getaway
Check in was a little slow as the receptionist seemed confused.hotel is well kept.very easy to explore the activities offered at the resort.very spacious resort.a little misleading as it is not a hotel as such.Assistant Manager was very accommodating and values his guest.he is indeed an asset to your organization
Séjour de 1 nuit en juin 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfied client
Amazing, intertainment and very friendly staff

10/10 Excellent

ASHWIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good. Tranquel setting. fantastic views of rhino peak. lots of activities to keep one occupied.

2/10 Horrible

Mzi

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
I booked a double deluxe room and received confirmation. When I arrived the room was not available, it was booked out. I had to settle for a smaller standard room with 3/4 beds instead of the double beds i had booked. together with my kids the smaller room was extremely uncomfortable. The hotel blames you.

8/10 Bien

gerard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
WE HAD NO HOT WATER FOR THE DURATION OF OUR STAY.

10/10 Excellent

DEANNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good facilities and well worth a stay
Tennis courts need to be redone. Commented a yearago and still not done. Disappointed that Hotels.com not cheaper than hotel. I automatically assumed it would

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Gooderson Drakensberg Gardens Hotel Deluxe room
Service levels and attention to detail was not always great but the food at all the restaurants was really of high standard and really good. Would definitely consider again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable break!
The hotel was really good value for money. All amenities, activities and service were top class! Will definite visit again!

8/10 Bien

SHOGO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

SHOGO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
事前に囲まれた良い環境のホテルでした。

6/10 Satisfaisant

Sumashen

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre

8/10 Bien

Hannetjie, Benoni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant and relaxing
Food served was excellent. Very pleasant stay. However, reception didn't book our table as requested, it was sorted out quickly. Reception also could not find our payment which was done when booked online. This was a bit annoying.

8/10 Bien

Deon, Woodlands, Durban

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday Getaway - Drakensberg
The stay was a great one, from the time we arrived till the time we left, we were well received, the friendliness of the staff was excellent. I was impressed by the quality of the food. There was enough entertainment for my family and I, lots of activities to take advantage of. The only disadvantage is that we never had an aircon or a fan.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Darlamoscow, South Africa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place for family holiday
t is a very nice place, especially for the families with young kids. we stayed in a very close room to the reception. Our room was clean but the furniture was old. Floor was heated. We enjoyed the dinner, many options and delicious. Kids had so much fun at mini golf, pony ride. we also hired a boat but there was no kiddies life jacket. We really liked our stay and recommend you visit this hotel.

10/10 Excellent

osman, middelburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fantastic service
really enjoyed it alot , would definately refer it to others. the management and staff where very friendly. glad i went there