Avis sur Sunway Resort Hotel
Sunway Resort Hotel
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor
Avis
8,6
Excellent
8,6/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
29 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2019
Réponse de Marissa le 30 janv. 2019
Dear ALEXIS,
We are delighted that you enjoyed your whole experience at Sunway City. It was a privilege to have you here and we look forward to welcoming you back again soon.
8/10 Bien
MR CS
23 août 2018
séjour sunway
MR CS
Séjour de 1 nuit en août 2018
Réponse de Marissa le 26 août 2018
Dear MR CS,
Thank you for choosing to stay with us during your recent visit. We hoped all was up to your expectations. Looking forward to your next trip in Sunway Resort Hotel & Spa.
Thank you.
Regards,
Marissa Serene
8/10 Bien
Christian
31 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique immense complexe
Christian
Séjour de 1 nuit en juillet 2017
10/10 Excellent
Erika
23 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Erika
Séjour de 3 nuits en juillet 2017
8/10 Bien
Sebastien, Casablanca
2 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pratique mais très impersonnel
Sebastien
10/10 Excellent
YANN
22 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
YANN
10/10 Excellent
Voyageur vérifié
2 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel top ds le parc
Voyageur vérifié
10/10 Excellent
ismat, La Reunion
13 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A une virgule pres de la perfection !
ismat
8/10 Bien
Geraldine, Geraldine et Jean
18 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour le Sunway lagoon et les courses.
Geraldine
8/10 Bien
Michel, Ile Réunion
29 mars 2016
Les points forts : Propreté et personnel et service
Sejour parc aquatique
Michel
8/10 Bien
Rafik, Montpellier
17 mars 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sympas cool
Rafik
8/10 Bien
Karim
22 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karim
8/10 Bien
Voyageur vérifié
25 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au top !
Voyageur vérifié
10/10 Excellent
michael, paris
30 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL POUR DES VACCANCES EN FAMILLE
michael
10/10 Excellent
Voyageur vérifié
8 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
proche de Kuala Lumpur
Voyageur vérifié
8/10 Bien
Nicole, Réunion
17 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéal pour le parc sunway laggoon
Nicole
10/10 Excellent
Moon
Voyage en famille avec de jeunes enfants
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moon
Séjour de 2 nuits en février 2024
Réponse de Management of Sunway Resort Hotel le 29 févr. 2024
Dear Moon, Thank you for staying with Sunway Resort Hotel and and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall does indeed provide the convenience to all our guests with over 900 retail outlets and complimented by over 170 F&B outlets. We look forward to welcoming you back to Sunway City again.
10/10 Excellent
Jonathan
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 2 nuits en février 2024
Réponse de Management of Sunway Resort Hotel le 26 févr. 2024
Dear Jonathan, Thank you for choosing to stay with Sunway Resort Hotel. We are glad that your stay with us is pleasant and looking forward to welcoming you again!See you!
10/10 Excellent
AI GIN
21 févr. 2024
AI GIN
Séjour de 1 nuit en février 2024
Réponse de Management of Sunway Resort Hotel le 26 févr. 2024
Dear Ai Gin, Thank you for your review on Sunway Resort Hotel. Indeed, the close connection with mall and theme park gives convenience to travelers to explore the attractions. We looking forward to welcoming you again.
10/10 Excellent
T Chzin
Voyage d’affaires
18 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
T Chzin
Séjour de 1 nuit en janvier 2024
Réponse de Management of Sunway Resort Hotel le 28 janv. 2024
Dear T Chzin, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We look forward to welcoming you back to Sunway City.
10/10 Excellent
Ronald
Voyage en famille avec de jeunes enfants
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronald
Séjour de 4 nuits en décembre 2023
Réponse de Management of Sunway Resort Hotel le 28 janv. 2024
Dear Ronald, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City.
8/10 Bien
anend
Voyage en couple
29 déc. 2023
Les points forts : Équipements
anend
Séjour de 4 nuits en décembre 2023
Réponse de Management of Sunway Resort Hotel le 29 déc. 2023
Dear Anend, Thank you for staying in Sunway Resort Hotel. we are pleased to learn that your stay with us were pleasant and looking forward for your return in the near future.
10/10 Excellent
nofal
Voyage en famille avec de jeunes enfants
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nofal
Séjour de 4 nuits en novembre 2023
Réponse de Management of Sunway Resort Hotel le 24 nov. 2023
Dear Nofal, It is an absolute pleasure to know that you had a great stay with Sunway Resort Hotel and experienced the newly added features and facilities. Thank you very much for your review. Once again, thank you and we look forward to welcoming you back to Sunway Resort Hotel in the near future.
10/10 Excellent
KEN LING
23 nov. 2023
KEN LING
Séjour de 3 nuits en novembre 2023
Réponse de Management of Sunway Resort Hotel le 26 déc. 2023
Dear Ken Ling, Thank you for choosing Sunway Resort Hotel. We are pleased to learn that you have enjoy your stay with us. we are looking forward to welcoming you back again.
8/10 Bien
Deryk, New Taipei City
Voyage d’affaires
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deryk
Séjour de 4 nuits en novembre 2023
Réponse de Management of Sunway Resort Hotel le 4 déc. 2023
Dear Deryk, Thank you for taking the time to share your stay experience at Sunway Resort Hotel. Please accept our sincere apologies for the experience that you have encountered with us. We always strive to provide the best service to our guests. On this occasion, we regret we did not meet your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team and would be good if you could reach out to our team member. We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.
4/10 Médiocre
Yip
16 nov. 2023
Yip
Séjour de 3 nuits en novembre 2023
Réponse de Management of Sunway Resort Hotel le 4 déc. 2023
Hi Yip, Thank you for staying with us. please let us know how was your stay and looking forward for your return.
10/10 Excellent
Noor Faezah
30 oct. 2023
Noor Faezah
Séjour de 2 nuits en octobre 2023
Réponse de Management of Sunway Resort Hotel le 24 nov. 2023
Dear Faezah, It is an absolute pleasure to know that you had a great stay with Sunway Resort Hotel and experienced the newly added features and facilities. Thank you very much for your review. Once again, thank you and we look forward to welcoming you back to Sunway Resort Hotel in the near future.
8/10 Bien
Brian
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en octobre 2023
Réponse de Management of Sunway Resort Hotel le 27 oct. 2023
Dear Brian, Thank you for choosing Sunway Resort Hotel. We are glad that you enjoyed your stay and looking forward for your return soon!
10/10 Excellent
Kim
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kim
Séjour de 7 nuits en octobre 2023
Réponse de Management of Sunway Resort Hotel le 24 oct. 2023
Dear Kim, Thank you for choosing Sunway Resort Hotel! We are glad that you enjoyed your stay and hope to see you again soon!
10/10 Excellent
Lara
Voyage en famille avec de jeunes enfants
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lara
Séjour de 3 nuits en septembre 2023
Réponse de Management of Sunway Resort Hotel le 5 oct. 2023
Dear Lara, Thank you for your stay at Sunway Resort Hotel and we are glad to hear that you had a pleasant stay with us. Our staff will be delighted to find your positive comment on this. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future!
10/10 Excellent
PAK CHEUNG
21 sept. 2023
PAK CHEUNG
Séjour de 2 nuits en septembre 2023
Réponse de Management of Sunway Resort Hotel le 16 oct. 2023
Dear Pak Cheung, Thank you for choosing to stay with Sunway Resort Hotel. We hope you enjoy your stay and will come back soon!
10/10 Excellent
Machere
13 sept. 2023
Machere
Séjour de 2 nuits en septembre 2023
Réponse de Management of Sunway Resort Hotel le 5 oct. 2023
Dear Machere,Thank you for staying with Sunway Resort Hotel. The hotel's direct connection to the mall does indeed provide the convenience to all our guests with over 900 retail outlets and complimented by over 170 F&B outlets. We look forward to welcoming you back to Sunway City again!
10/10 Excellent
Peter
Voyage en famille
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Stay
Peter
Séjour de 3 nuits en septembre 2023
Réponse de Management of Sunway Resort Hotel le 11 sept. 2023
Dear Peter. Thank you for your stay at Sunway Resort Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future!
10/10 Excellent
Chua Wen
Voyage en famille avec de jeunes enfants
5 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chua Wen
Séjour de 2 nuits en août 2023
Réponse de Management of Sunway Resort Hotel le 11 sept. 2023
Dear Chua Wen, Thank you for your stay at Sunway Resort Hotel and we are glad to hear that you had a pleasant stay with us. Indeed we all love the pool too! The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future!
10/10 Excellent
Jackson
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jackson
Séjour de 1 nuit en septembre 2023
Réponse de Management of Sunway Resort Hotel le 4 sept. 2023
Dear Jackson, Thank you for staying with Sunway Resort Hotel. We are delighted that your stay with us are pleasant. We looking forward to welcoming you back again.
10/10 Excellent
Voyageur vérifié
28 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Management of Sunway Resort Hotel le 29 août 2023
Dear guest, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We look forward to welcoming you back to Sunway City!
10/10 Excellent
SHINJI
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SHINJI
Séjour de 1 nuit en août 2023
Réponse de Management of Sunway Resort Hotel le 29 août 2023
Dear Shinji, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We look forward to welcoming you back to Sunway City!
10/10 Excellent
siu fung
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
siu fung
Séjour de 1 nuit en août 2023
Réponse de Management of Sunway Resort Hotel le 29 août 2023
Dear Siu Fung, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We look forward to welcoming you back to Sunway City!
10/10 Excellent
YASUHIRO
17 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YASUHIRO
Séjour de 3 nuits en août 2023
Réponse de Management of Sunway Resort Hotel le 20 août 2023
Dear Yasuhiro, Thank you very much for staying with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We look forward to welcoming you back to Sunway City!
2/10 Horrible
Tang
9 août 2023
Tang
Séjour de 1 nuit en juillet 2023
Réponse de Management of Sunway Resort Hotel le 11 août 2023
Dear Tang, Thank you for choosing to stay with us again at Sunway Resort Hotel. It is for returned guests like yourself that the staff strive to achieve. Your feedback meant a lot to us and please feel free to speak to our Duty Manager or Front Office Manager during your next stay with us.
10/10 Excellent
Halina
1 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Halina
Réponse de Management of Sunway Resort Hotel le 2 août 2023
Dear Halina, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. The hotel's direct connection to the mall does indeed provide the convenience to all our guests with over 900 retail outlets and complimented by over 170 F&B outlets. We look forward to welcoming you back to Sunway City!
10/10 Excellent
Ali
Voyage en famille avec de jeunes enfants
25 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ali
Séjour de 3 nuits en juillet 2023
Réponse de Management of Sunway Resort Hotel le 26 juil. 2023
Dear Ali, Thank you for staying with Sunway Resort Hotel and sharing your experience with us. The hotel's direct connection to the mall does indeed provide the convenience to all our guests with over 900 retail outlets and complimented by over 170 F&B outlets. We are looking forward for your next visit!
10/10 Excellent
Abdul Hamid
24 juil. 2023
Abdul Hamid
Séjour de 2 nuits en juillet 2023
Réponse de Management of Sunway Resort Hotel le 26 juil. 2023
Dear Abdul Hamid, Thank you for staying with Sunway Resort Hotel and sharing your experience with us. The hotel's direct connection to the mall does indeed provide the convenience to all our guests with over 900 retail outlets and complimented by over 170 F&B outlets. We are looking forward for your next visit!
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
14 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2023
Réponse de Management of Sunway Resort Hotel le 25 juil. 2023
Dear guest, Thank you for taking the time to share your stay experience at Sunway Resort Hotel. Please accept our sincere apologies for the experience that you have encountered with us. We always strive to provide the best service to our guests. On this occasion, we regret we did not meet your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure proper guidelines are in placed to prevent similar issues from occurring in the future. We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.
2/10 Horrible
Voyageur vérifié
Voyage en famille
14 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2023
Réponse de Management of Sunway Resort Hotel le 25 juil. 2023
Dear guest, Thank you for taking the time to share your stay experience at Sunway Resort Hotel. Please accept our sincere apologies for the experience that you have encountered with us. We always strive to provide the best service to our guests. On this occasion, we regret we did not meet your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure proper guidelines are in placed to prevent similar issues from occurring in the future. We truly hope that this experience will not keep you from staying with us again in future. We look forward to serving you again soon.
10/10 Excellent
shereen
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
shereen
Séjour de 3 nuits en mai 2023
Réponse de Management of Sunway Resort Hotel le 17 juil. 2023
Dear Shereen, Thank you for staying with Sunway Resort Hotel. We are delighted to find that your stay with us was good and looking forward to welcome you again soon!
10/10 Excellent
Patricia
Voyage en famille
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A memorable stay
Patricia
Séjour de 1 nuit en juin 2023
Réponse de Management of Sunway Resort Hotel le 27 juin 2023
Dear Patricia, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Resort Hotel. We will share your compliments with Ziela and the team, they will be delighted. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City!
6/10 Satisfaisant
Kwok Shing
Voyage en famille
24 juin 2023
Les points forts : Confort de la chambre
酒店靚,可惜員工危機意識差!又未能做好房間保養!
Kwok Shing
Séjour de 2 nuits en juin 2023
Réponse de Management of Sunway Resort Hotel le 3 juil. 2023
Dear Kwok Shing, Thank you so much for staying with us. It is unfortunate to note the negative impression reflected on this occasion. We would like to assure you that your constructive feedback has been duly noted and will be addressed with the team as a priority for immediate remedial action to enhance our service levels as expected by our valued guests. We sincerely look forward to the opportunity of welcoming you back in the near future to serve you better.
10/10 Excellent
Mohmd Hayril
22 juin 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Mohmd Hayril
Séjour de 1 nuit en juin 2023
Réponse de Management of Sunway Resort Hotel le 27 juin 2023
Dear Hayril, Thank you for your stay at Sunway Resort Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future!
10/10 Excellent
Azzam, Jeddah
Voyage en famille avec de jeunes enfants
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Azzam
Réponse de Management of Sunway Resort Hotel le 27 juin 2023
Dear Azzam, Thank you for your stay at Sunway Resort Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future!