Dear Fabienne, thank you. Hope to see you next time!

Thank you for giving us a perfect rating and for recommending our aparthotel to other travelers. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Dear Rayane, What a wonderful review, thank you for choosing our property for your Christmas stay. We truly appreciate your kind words about our staff. We look forward to welcoming you back to the hotel in the near future.

Thank you for your high marks. It is a pleasure to know that you liked our place. We invite you to come back any time!

Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that housekeeping surprised you in the room. I can only imagine how uncomfortable you were then, and I understand that. Please be convinced, however, that it was not our bad intention to disturb your peace. Every our visit in guests room is to make service in agree with our internal procedures. It is always to ensure the highest standard of service and cleanliness.I wanted to contact you on Friday as you asked for, but I couldn't get through to you. I asked the reception to apologize to you on my behalf, explain the situation and offer a small free voucher in the restaurant. If the front desk staff did not do this please let me know. Each guest is very important to us and we treat each one with due respect. If during your stay there were other circumstances that intensify your negative impression, write me about it please. We apologize again for this situation.

Many thanks for your highest marks, we appreciate your opinion!

Thank you for your reciew and high marks. It is a pleasure to know that you liked our place. We invite you to come back any time and hope that next time we deserve for 10/10!

10 out of 10! Thank you very much for such high marks. You make us feel happy!

Dziękujemy za dobrą ocenę i zapraszamy ponownie, licząc na to że po kolejnej wizycie zasłuzymy na 10/10 :)

Dear Catherine. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay. Your feedbacks and suggestions are always welcome. Kind regerds

Dear Therese, Thank you very much for high rating. We warm invite you again!

Chers invités, merci pour votre note élevée. Votre avis est très important pour nous. En lisant les avis, nous prêtons attention à tous les détails qui nécessitent une amélioration, je vais certainement régler ce problème de communication. La qualité du service client est notre priorité. Je suis heureux que le séjour ait été réussi et peut-être que vous nous rendrez visite à nouveau. Bienvenue!

Dear dubois, Thank you very much for sharing your opinion. We are happy that the stay in our hotel was successful and our design interiors were liked. Accept the sincere words of thanks from all our staff. We are extremely sorry about the morning noise for which we apologize. We will be very pleased if during your next visit in Krakow you will again choose the Venetian House Apartment. Best Regards, Venetian House Team

Dear amdine, Thank you for submitting your review. We are glad that you liked the central location of our Aparthotel. We are glad that you have appreciated our cleanliness and interior design of the apartment. Please accept our apologies for the inconvenience due to long awaiting for the order in the restaurant and lack of a smile. We hope that it did not cause too much inconvenience for you and that the rest of your stay has left you satisfied. We hope to see you again in the future. Best Regards, Venetian House Team

Dear Dominique, Thank you very much for sharing your opinion with us and thank you for your high rating. We are so pleased to hear such warm words about our hotel. I hope that we will have the honor to host you once more in our facility. Best Regards Venetina House Apartments Team

Dear Mr/Mrs, Thank you for leaving such a nice comment regarding your stay in our apartment. We are very grateful for the words of appreciation. Your satisfaction is the determinant of the quality of our services and has a very motivating effect on the team's further work. Once again, thank you for your positive opinion being a valuable source of information for those planning stays in our apartments. We will be very pleased if you choose Venetian House Apartment again during your next visit to Krakow. Best Regards, Venetian House Apartment

Dear Jean-claude, Thank you for choosing our Venetian House. We were very pleased to host you! Thank you for your positive feedback about our services and location. We all look forward to welcoming you back again. Best Regars Venetian House Team

Dear Catherine, Thank you for sharing your opinion. We are pleased to learn that you had a positive stay at our hotel and we take the chance to thank you for your very kind reviews about our rooms. Especially thank you for mentioning our central location. We are glad to read your nice remarks about the facilities and cleanliness of the apartment. We will be more than happy to be able to host you once again. Kind regards,

Dear Sylvie, Thank you very much for posting a review. We are beyond happy to read such nice words concerning our Aparthotel. It is to our greatest satisfaction to know that you have enjoyed the central location of our apartments, and that the stay in Venetian House was pleasurable to you. Also, we would like to apologize for our restaurant’s long service that you have experienced and described. We have just recently undergone renovation, and our services are under a continuous process of development and improvement. Therefore, please bear in mind that we appreciate all of our guests’ feedback, and will do everything in our power to act upon it and better ourselves as a team. Once again, we would like to cordially thank you for the review. We also hope for a chance of hosting you again sometime in the future! Warm regards,

Dear Martial, Thank you very much for sharing your review. We are more than happy to hear that your experience of staying at our Aparthotel was positive one. Our entire staff would like to thank you for such warm words concerning our service and commitment. As a team we attempt to do everything within our limits to create a welcoming, comfortable and amiable environment for our Guests. We are also happy that our central location anabled you to enjoy the city of Kraków to its fullest. We are sorry that our courtyard apartment did not meet your expectations. We do hope that we will have a chance of hosting you again sometime in the future. For your next trip we would definitely recommend booking on of our apartments with view over the main square. Warm regards,

Dear Guest, Thank you for your review! We are happy that you enjoyed your stay at the Venetian House Aparthotel! We hope you will visit us again!

Dear Nicolas, Thank you for your feedback. We are pleased to know that you enjoyed our apartments and found them a place with great location, beautiful views and friendly staff. We do hope to meet you again! Kind regards, Venetian House Team

Dear James, Thank you for your review! We are glad that you enjyed your time in Kraków and that our staff and apartments met your expectations. We hope you will visit us again.

Dear Anne-Valérie, Thank you for your review. We are delighted to know that you liked our apartments, their location and rooms. We are pleased to let you know that Venetian House went through a major renovation process between November 2016 and March 2017. We have not only redesigned all rooms and made them more cozy and elegant, but also invested a lot of time and effort to upgrade things like wifi (now it’s fiber internet with separate access points in each room), internet TV with lots of foreign channels and big flat TV screens as well as internal phones for better communication in hotel. Please visit our website to verify the changes. Kind regards

Dear Antoine, Thank you for reviewing Venetian House! It is a pleasure to hear that you enjoyed our apartments. We are happy that they provided you the comfort and style. Please visit our website to see how we have changed recently. Kind regards

Dear Guest! Thank you for taking your time to review Venetian House. We are really happy that you found our apartments a well located place with friendly staff. We would like to inform you that we have finished a major renovation of apartments with changing the decor and design and installing the second lift. Please verify the changes on our website and also get there the best rates! Kind regards

Dear Karie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the amazing view of the market square from your apartment and that our central location met your expectations. We're delighted that you found the apartment clean, comfortable, and well-equipped for your stay.It's great to know that you were pleasantly surprised by the peacefulness once the windows were closed. We strive to provide a comfortable and relaxing environment for all our guests.We appreciate your kind words about our friendly staff. We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

Dear Claire,thank you for your feedback. We are delighted to hear that you have enjoyed your stay at Venetian House Aparthotel. Safe travels!

Dear Emily,Thank you for taking the time to share your experience at Venetian House. We are thrilled to hear that our perfect location, spacious rooms, and friendly staff contributed to an enjoyable stay for you.It is our goal to provide our guests with a comfortable and memorable experience, and we are delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,

Dear Tetyana,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Venetian House. Our team takes great pride in providing a clean and comfortable environment for our guests, and we're glad that you found our location convenient for exploring the city center.It's wonderful to hear that you found our service friendly and helpful. We strive to ensure that all our guests have a pleasant and memorable stay with us.We hope to have the pleasure of welcoming you back in the future for another enjoyable visit to Krakow!Best wishes,

Dear Fiona,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our accommodation. It's wonderful to know that you found the location convenient, the bed comfortable, and the property warm and spotless. We take pride in providing a clean and comfortable environment for our guests, and we're glad to hear that our soundproofing exceeded your expectations. We hope to have the pleasure of welcoming you back on your next visit to Krakow!Best wishes

Dear Chelsie,Thank you for taking the time to share your positive experience! Best wishes

Dear Victoria,Thank you so much for your fantastic feedback! Kind regards

Dear Stewart,Thank you so much for your review and we hope to see you visit us again in the future.Best wishes,

Dear Jo,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you had a fantastic stay and enjoyed the amazing location, friendly staff, and the comfort of your room. It's wonderful that you appreciated the kitchen area and found the shower to be exceptional.Your comment about the pillows is noted, and we appreciate your input. We aim to provide the best possible experience for our guests, and your feedback helps us in our continuous efforts to improve.We look forward to hosting you again in the future. Best wishes, Venetian House Aparthotel

Dear Cesare,We're delighted that you found our aparthotel to be strategically positioned for exploring the entire city! It's great to know that our location contributed to the convenience of your visit. We appreciate your feedback and look forward to the possibility of hosting you again in the future!Kind regards,

Dear Virgillio,Thank you so much for your return visit and for recommending our property! We're thrilled to hear that you've enjoyed your stay with us. We look forward to welcoming you back for your next stay!Best wishes,

Dear Sharon,Thank you for your review. I hope you had an amazing time in Kraków. We invite you to visit us again.Best wishes,

Dear Sarah,Thank you for your review. We hope to see you visit us again.Best wishes,

Dear Martin,Thank you for your kind words! We're thrilled to hear that you found the aparthotel beautiful and enjoyed its proximity to dining and shopping. Recommendations like yours are truly appreciated. Should you ever plan to return or need any assistance in the future, please don't hesitate to reach out. We'd love to host you again and make your stay just as enjoyable.

Dear Patrycja,Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. Our guest usually appreciate the unique balcony entarnce, but we understand your concerns. Please note that we provide services as an aparthotel. We take guest feedback seriously, and your comments will be shared with our team for review. We continually strive to improve our services and facilities, and your insights are valuable in this process.We're pleased to hear that you found the location good and that the cleanliness met your expectations.We hope that despite the issues, you were still able to enjoy your time in Krakow. If your travels bring you back to the area, we would welcome the opportunity to provide you with an improved experience.Thank you for choosing to stay with us, and we appreciate your understanding. Best wishes.

Dear Marie,Thank you for providing feedback about your experience at the Venetian House Aparthotel. We appreciate your positive comments about the property's location. However, we also understand that the comfort of the beds and pillows significantly contributes to the overall guest experience and that it not met your preferences.We hope that overall experinece at our propriety was enjoyable and we invite you to visit us again for another memorable holidays.Best wishes,

Dear Henrik, Thank you for your fantastic review! We're thrilled to hear that you had a wonderful stay at our aparthotel. We invite you again for yet another amazing adventure in Kraków.

Dear Joanne,We greatly appreciate your positive feedback regarding your stay at the aparthotel. We're thrilled to know you enjoyed the aparthotel's great location. The additional lounge and kitchen area can indeed enhance your overall experience, providing extra convenience during your stay.It's wonderful that the daytime staff at the reception were able to assist you with organizing day trips. Our goal is to make your stay as smooth and enjoyable as possible, and we're delighted to hear they were able to meet your needs.Thank you for choosing our aparthotel, and we look forward to hosting you again in the future. Best wishes.