Piscine extérieure, tentes de plage, parasols de plage
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Avis sur Royal Kona Resort

3.5 out of 5
Royal Kona Resort
75-5852 Alii Dr, Kailua-Kona, HI

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 1185 avis sur 2513." "
Note des voyageurs de 8 (Bien), d’après 697 avis sur 2513." "
Note des voyageurs de 6 (Satisfaisant), d’après 365 avis sur 2513." "
Note des voyageurs de 4 (Médiocre), d’après 168 avis sur 2513." "
Note des voyageurs de 2 (Horrible), d’après 98 avis sur 2513." "

8,6/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Danny

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
expensive for the quality
Séjour de 1 nuit en octobre 2023
Réponse de Customer Service Satisfaction Team le 31 oct. 2023
AlohaWe are in the process of renovating the hotel and do hope you return and stay with us to see our improvements. Mahalo

6/10 Satisfaisant

Benoit

Voyage en famille
Les points forts : Personnel et service
Bel hôtel qui se fait vieux. Apparemment que nous avons eu un bon prix via Expedia, alors on nous a donné une chambre dans le Lagoon qui est un bâtiment isolé de celui principal. Tout s'est bien passé, mais tout le monde peu entrer dans ce bâtiment à ciel ouvert sans surveillance. À certains hôtels, nous n'avions pas vu de cafards, mais dès notre entré, nous en avons trouvé au Royal Kona à l'endroit du fridgedaire malgré que la chambre était propre. Demandez une chambre loin des ascenseurs, car nous entendons le bruit de la chambre. Les tapis de la chambre sont vieux comme celui du balcon et de l'espace commun. La piscine était apprécié par nos enfants, mais trop petite pour le resort et n'importe qui semble pouvoir s'y installer contrairement au Marriot dont un bracelet est requis. De olus, nous ne voyons pas vraiment le fond. Nous avons assisté au spectacle de la piscine et de la chambre. C'était super. Le drink offert à notre arrivé est vraiment une belle attention, malgré que nous ne l'avons pas aimé. Mai Tai. Le resort est beau et la vue incroyable. Le parking est difficile. Il est possible de stationner sur la rue sans payer le 25$ et être plus près pour les valises. Le personnel a été très gentil avec nous mise à part le serveur qui voulait nous faire payer le verre d'eau chaude. Finalement, il a fait couler le robinet d'eau chaude pour nous l'offrir...
Séjour de 1 nuit en juillet 2023
Réponse de Dale le 18 juil. 2023
Thank you for your recent feedback concerning your stay at the Royal Kona Resort. We are extremely sorry to hear about your negative experience. We will be forwarding your review to our team to look into the concerns you have listed so we can improve our service.

10/10 Excellent

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Très bon séjour. Aspect un peu vieillot mais chambre très spacieuse, confortable et propre. Toute petite salle de sport avec un vélo et un tapis de course. Attention aux frais de parking supplémentaires !
Séjour de 3 nuits en mai 2023
Réponse de Dale le 25 mai 2023
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

4/10 Médiocre

Jean

Les points faibles : Infrastructures et conditions de l’hébergement
The room has a terrible mildew smell. We are both congested after 15 minutes in the room! Their is nothing royal about this place. They seem to be catering more for spring break teenagers. Service is limited or absent. Pool area as no service and is way to small for the number of guest. They give you a coupon for a free mai tai, but no way of getting it since they seem to have only one bartender for hundreds of guests!
Séjour de 1 nuit en mars 2023
Réponse de Customer Satisfaction Team le 17 mars 2023
Thank you for sharing your feedback! We are sorry to read that you did not enjoy your stay. The Royal Kona is oceanfront and due to the tropical location and weather, the rooms can get humid at times, but this is easily remedied by opening your balcony doors. The rooms also have a full a/c unit as well. The resort is welcoming to all guests, of all ages, and does not cater to any one group. We do hope that you had a wonderful time on the Big Island otherwise and do hope that you will consider us in the future. We would be happy to ensure that you are happier with your stay.

6/10 Satisfaisant

Morgane

Les points faibles : Infrastructures et conditions de l’hébergement
Honeymoon à Hawaï
Voyage de noces sur les îles d.Hawaï, nous avons visité Big Island. L hôtel est très vieillot et le rapport qualité / prix n.est pour moi pas du tout au rdv car tarifs très élevés (plus cher qu.a Waikiki!). Pas de double vitrage, prévoir des boules quies… par contre, très bon emplacement en bord de mer et superbe spot pour les couchers de soleil.
Séjour de 4 nuits en septembre 2022
Réponse de Dale le 12 sept. 2022
Mahalo! We appreciate your valuable feedback. We will be reviewing you concerns so we can give our guests the best service, we hope that you had a beautiful time and will keep us in mind on your next trip.

6/10 Satisfaisant

Alexandra

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2022
Réponse de Dale le 15 août 2022
Mahalo! We appreciate your valuable feedback.

10/10 Excellent

christophe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magifique chambre tres bel hotel juste piscine petite et tres peu de transats
Séjour de 1 nuit en août 2022
Réponse de Customer Satisfaction Team le 5 août 2022
Thank you so much for sharing your positive review! We are so delighted to read that you enjoyed your stay with us and we hope to welcome you back again in the future!

8/10 Bien

Noëlle, Gatineau

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La proximité de la plage et de la ville de Kona
Séjour de 1 nuit en janvier 2022
Réponse de Customer Satisfaction Team le 17 janv. 2022
Mahalo for sharing your positive feedback!

8/10 Bien

Arash

Les points forts : Propreté et personnel et service
Great hotel. Walking distance to many restaurants and shopping
Séjour de 5 nuits en avril 2024

8/10 Bien

Kang

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful sunset
Séjour de 2 nuits en avril 2024
Réponse de Dale le 24 avr. 2024
Mahalo! We appreciate your valuable feedback.

10/10 Excellent

Sane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Dale le 24 avr. 2024
Mahalo! We appreciate your positive feedback.

10/10 Excellent

Mildrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location but it definitely needs some TLC Renovations are in progress so hopefully once that is done it will be much better!
Séjour de 8 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
AlohaYes we are in the process of renovating- we do hope you come back and see our improvements. Mahalo

10/10 Excellent

Irma E

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed how close it was to the shops. The only issue i had is when I was going to bed i inspected the pillows and ine of them had a drop of blood on it. I reported it to the front office. I checked in on April 19th.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
AlohaWe are very sorry you experienced an unpleasant situation- we immediately take care of matters as soon as they are reported to us and we are glad you made us aware. We strive to provide excellent service to all our guests and do hope you come back and stay with us again. Mahalo

8/10 Bien

Tony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Not bad
Séjour de 3 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
Glad you enjoyed your stay with us.See you back real soon!Mahalo

10/10 Excellent

Mahrshi

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay
Séjour de 2 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
We are happy to hear!Mahalo

10/10 Excellent

James

The staff was extremely nice. Rooms were clean. A great all around atmosphere.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
Mahalo for your comments. We hope you come back real soon.Mahalo

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a beautiful view and within walking distance of shops and beaches and restaurants.
Séjour de 7 nuits en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
Glad you enjoyed your stay with us- see you back real soon.Mahalo

10/10 Excellent

James, Kailua Kona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place. Beautiful tropical resort.
Séjour de 1 nuit en avril 2024
Réponse de Dale le 19 avr. 2024
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

4/10 Médiocre

Naomi

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
建物の老朽化。朝食を食べようとレストランへ行っても席は空いているがスタッフ不足で何組も待っている。プールサイドのバーで注文するのにも時間がかかる。立地は良い。
Séjour de 1 nuit en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
Mahalo for your comments and we are very sorry for the inconveniences. We do hope you come back and see our improvements. Mahalo

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Next to the sea wall and just a beautiful property. Staff were so nice.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service Team le 23 avr. 2024
Mahalo for your comments- see you back real soon. Mahalo

10/10 Excellent

Kei

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view from the oceanfront room was exactly as pictured and made the experience! Also appreciated the service to order ahead food and pick up. Fast and convenient!
Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 18 avr. 2024
Mahalo for your feedback! We are so happy that you loved the beautiful oceanfront views and our takeout service. We hope to welcome you back again in the future!

8/10 Bien

Tetsuya

Voyage en famille
Les points forts : Propreté et personnel et service
View from the hotel was really good, especially sunset from Mai-Tai Bar was very beautiful.
Séjour de 3 nuits en avril 2024
Réponse de Customer Satisfaction Team le 18 avr. 2024
Mahalo for your feedback! We are so happy that you loved the beautiful sunsets and views. We hope to welcome you back again on your next visit to the Big Island.

10/10 Excellent

Lorraine

Voyage en famille
We loved being so close to the ocean and listening to the waves crashing. Music to our ears.
Séjour de 2 nuits en avril 2024
Réponse de Customer Satisfaction Team le 18 avr. 2024
Mahalo for your feedback! We are delighted that you enjoyed our beautiful oceanfront location. We hope to have the pleasure of hosting you again in the future.

8/10 Bien

Soo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The place is at the most beautiful place in Kona. I only got to stay just one night before heading North. The staffs are very kind and especially the Assitant Director of rooms, Wendy Victor, was beyond exceptional. I had an issue with my room, and she took care of the issue beyond my expectation. Excellent service!!! My flying in to Kona was so bad, but the service at the Royal Kona made me forget that and start my vacation with warm Hawaiian welcome!!!
Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 16 avr. 2024
Mahalo for your feedback! We are so happy that you enjoyed your stay with us and that Wendy provided you with fantastic service. We hope to welcome you back again on your next visit to Kona!

10/10 Excellent

Jean, Aylett

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice view of the ocean. Nice pool and plenty of pool chaises. Would have liked a hot tub near pool. Voucher for two free Mai Tais given as you check in. ..best ones I ever had! Nice open-air restaurant with good views. Room was very nice; liked the “pencil-like” lights next to each bed…nice for reading when others are sleeping. We were in a deluxe one bedroom with ocean view.
Séjour de 2 nuits en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback! We are happy that you enjoyed your stay with us and loved the mai tais and that the reading lights were appreciated! We hope to welcome you back again in the future!

8/10 Bien

Ava

Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 16 avr. 2024
Mahalo for your feedback!

6/10 Satisfaisant

Mayank

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room quality needs to improve. All balconies are next to each other. One can really see what’s inside the other room when standing in the balcony.
Séjour de 3 nuits en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback! We are sorry that you did not completely enjoy your stay with us and will share your feedback with our team. We hope that you had a lovely time in Kona.

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place with a killer ocean view bar at Dons Mai Tai place. Awriiite!
Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback! We are delighted that you enjoyed your stay with us and loved the beautiful views! We hope to welcome you back again in the future.

8/10 Bien

Ravi Shankar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great resort but to find parking is challenging even after paying ridiculous amount for parking. It is Hawaii so everything is expensive we should know but I would recommend this place. It is overall a very nice resort and would stay there again.
Séjour de 8 nuits en décembre 2023
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback! We are sorry that the parking was difficult as it does get busy during luau days. We will share your feedback with our team and we appreciate your recommendation. We hope to welcome you back again in the future!

4/10 Médiocre

Jose

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback!

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your feedback!

10/10 Excellent

Jolene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were happy about everything
Séjour de 2 nuits en avril 2024
Réponse de Customer Satisfaction Team le 15 avr. 2024
Mahalo for your positive feedback! We hope to have the pleasure of hosting you again in the future.

4/10 Médiocre

seung hyun

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coparing ro the room rate, it's not good. And some staffs are not kind.
Séjour de 3 nuits en avril 2024
Réponse de Dale le 12 avr. 2024
Thank you for your recent feedback concerning your stay at the Royal Kona Resort. We are extremely sorry to have disappointed you. We will be forwarding this review to our team to address the concerns you have listed to improve the service for our guests.

8/10 Bien

Faye

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, beds comfortable, parking available for an extra cost, lots of restaurants near by …
Séjour de 3 nuits en avril 2024
Réponse de Customer Satisfaction Team le 11 avr. 2024
Mahalo for your kind review! We are happy that you enjoyed your visit and had a comfortable stay with us. We hope to welcome you back again in the future!

6/10 Satisfaisant

Carmelo

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Dale le 12 avr. 2024
Mahalo! We appreciate your valuable feedback.

8/10 Bien

Dallas

Voyage en couple
Les points forts : Personnel et service et équipements
Decent view. Room was ok. Property was nicely kept. Good service
Séjour de 2 nuits en avril 2024
Réponse de Customer Satisfaction Team le 11 avr. 2024
Thank you for sharing your kind review! We are delighted that you enjoyed your stay and we hope to welcome you back again in the future.

8/10 Bien

Lori

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The only big downside was the greeting from the staff. It was very unwelcoming and not friendly whatsoever. The check in was very vague and we had to figure things out on our own. Besides that, the bartender and the towel guy were very friendly and fun to chat with.
Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 10 avr. 2024
Mahalo for your feedback! We are very sorry that you felt service was lacking and check-in was vague. We will share your feedback with our team to ensure service improves. We hope that you had a wonderful time in Kona and will join us in the future for a warm welcome.

8/10 Bien

Tracy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The package deal we got with Expedia was the discounted ‘remodel’ deal. We were in the area Royal Kona was remodeling. The room was nice and spacious but it lacked some amenities. For example, there was a fridge , but no microwave and there was space for one. The towels and linens were about a 2.5-3 star. Each room had a lanai, which was nice to have a drink on, recap the day and plan the next. If you park in the gates it’s $29/day, outside it’s free. The grounds are very nice. There is a pool, spa, tennis courts, small workout room, nice restaurant and bar. There is a designated concierge office and small general shop. The location is fantastic. There is a luau on the property 1-2 times a week. I would stay again once the remodel is complete.
Séjour de 7 nuits en mars 2024
Réponse de Customer Satisfaction Team le 8 avr. 2024
Mahalo for your feedback! We are happy that you enjoyed your stay and took advantage of our amenities and beautiful location. Parking is 25 daily for hotel guests. We hope to welcome you back again in the future.

10/10 Excellent

Jahiera

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Mahalo for your feedback!

10/10 Excellent

Malinda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the hotel. All of the staff was friendly and inviting. We had one bad staff at restaurant. We didn’t let it ruin our whole trip. They however questionable at hotel counter about how we paid third party. We still paid our bill. It shouldn’t matter how we book it. Security and cleaning staff very sweet and took care of us. Tyler is a manager in restaurant that did address some issues and needs. Excellent care. FOOD IS TOP NOTCH. Coffee in rooms not great but I think it could be changed. Thank you for making sure I was taken care of. We will always come back here. Security team very nice to us. Maintenance went out of their way to make sure we were happy and everything worked great. So worth the stay.
Séjour de 7 nuits en mars 2024
Réponse de Customer Satisfaction Team le 8 avr. 2024
Mahalo for your kind review! We are delighted that you enjoyed your stay and that service was great, with a special shoutout to Tyler. We will do our very best to improve the coffee in house. We hope to welcome you back again in the future for another wonderful trip to the Big Island!

10/10 Excellent

Kathryn

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Mahalo for your feedback!

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 5 nights at the Royal Kona Resort. Good location, walkable to Kona shops, restaurants and pier. Room was spacious and well maintained. Dining in the seafront restaurant provided a spectacular view but the bar service was very slow. Plenty of parking but charged $25/day.
Séjour de 4 nuits en mars 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Thank you for sharing your feedback! We are happy that you enjoyed your stay and we appreciate your feedback regarding the parking and bar service. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Satisfaction Team le 8 avr. 2024
Mahalo for your feedback!

8/10 Bien

Dolores

Les points forts : Propreté, personnel et service, équipements
Clean rooms, friendly staff. They were renovating our tower at the time, so any needed improvements that I would mention will hopefully be taken care of. Only two suggestions to offer: more lighting in the rooms, and the addition of a microwave.
Séjour de 4 nuits en avril 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Thank you for sharing your feedback with us! We are happy that you enjoyed your stay with us and we appreciate your feedback regarding the lighting in the rooms and microwaves. We hope to welcome you back to an improved experience on your next visit to the Big Island.

10/10 Excellent

Diane

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The ocean front room was so gorgeous. Loved the area, the lagoon, the easiness of walking into town. Dons restaurant was just wonderful, mostly for the view! Loved our stay!!
Séjour de 4 nuits en mars 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Mahalo for your feedback! We are happy to read that you enjoyed your stay with us and that you loved your oceanfront room! We hope to welcome you back again in the future!

8/10 Bien

April

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is beautiful - we stayed oceanfront and the views were amazing! The only thing that didn’t give it a 5 all the way down- is I noticed that floors in the hallways were dirty and were not vacuumed the 7 days we were there and the elevator floor and doors were dirty and covered in fingerprints. The hostesses at the restaurant were rude and didn’t seem to want to be there. But the room, the vibe, location and the grounds were all fantastic!
Séjour de 6 nuits en mars 2024
Réponse de Customer Satisfaction Team le 9 avr. 2024
Mahalo for your feedback! We are happy that you enjoyed your stay with us and we appreciate your feedback regarding the hallways and service at the host stand. We will share your feedback with our staff. We hope to welcome you back again in the future for an improved experience!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Remodel was nicely done
Séjour de 3 nuits en mars 2024
Réponse de Customer Satisfaction Team le 8 avr. 2024
Mahalo for your feedback!

2/10 Horrible

REED

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Customer Satisfaction Team le 4 avr. 2024
Mahalo for your feedback!

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté et personnel et service
This is an old hotel and the bed mattresses are very hard, low quality. The staff did accommodate by bringing a one and half mattress topper which made it sleepable. The restaurant food is not very good but convenient. Breakfast waffles was the best thing I had there.
Séjour de 7 nuits en mars 2024
Réponse de Customer Satisfaction Team le 4 avr. 2024
Mahalo for your feedback! We want every guest to have a comfortable stay with us and will share your feedback with our team to ensure improvements are made. We hope to welcome you back again in the future!

6/10 Satisfaisant

Jamila, Fullerton

Voyage en famille
Les points forts : Propreté
Cons: it’s an older property, but clean. older female staff at the restaurant were rude Positive: front desk staff friendly, sea wall and hotel lagoon were awesome! Within short walking distance to ABC store, restaurants, and shaved ice.
Séjour de 5 nuits en mars 2024
Réponse de Customer Satisfaction Team le 2 avr. 2024
Mahalo for your feedback! We are delighted that you enjoyed our front desk service and oceanfront location. We will share your feedback regarding service at the restaurant with our managers. We hope to welcome you back again in the future for an improved experience.