Avis sur ITC Sonar, a Luxury Collection Hotel, Kolkata
ITC Sonar, a Luxury Collection Hotel, Kolkata
Jbs Haldane Avenue (Opp Science City),, Kolkata, 1, Kolkata, West Bengal
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
27 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Hotel Management le 21 juil. 2021
Dear Guest,
Namaste!
Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience.
Your patronage is deeply valued and assuring you of our best services at all times we look forward to welcoming you back.
Warmest regards,
8/10 Bien
Olga
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olga
Séjour de 1 nuit en avril 2024
Réponse de Mr.Nitin Bahl le 18 avr. 2024
Dear Guest ,Namaste!Thank you for choosing us as your preferred hotel. Your kind recommendation is highly appreciated and your patronage is deeply valued.Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
sarani
20 mars 2024
sarani
Séjour de 1 nuit en mars 2024
Réponse de Mr.Nitin Bahl le 10 avr. 2024
Dear Ms. Sarani,Namaste!Thank you for choosing us as your preferred hotel. Your kind recommendation is highly appreciated, and your patronage is deeply valued.Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
Eckardt
Voyage d’affaires
13 mars 2024
Les points forts : Propreté, personnel et service, équipements
Eckardt
Séjour de 2 nuits en mars 2024
Réponse de Mr.Nitin Bahl le 15 mars 2024
DearGuest, Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your stay with us. However, we have also noted the dissatisfaction which you have mentioned in your feedback. I sincerely apologise for the same.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Maharaj
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maharaj
Séjour de 1 nuit en février 2024
Réponse de Mr.Nitin Bahl le 27 févr. 2024
Dear Mr.Mukherjee ,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Debjani
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debjani
Séjour de 9 nuits en février 2024
Réponse de Mr.Nitin Bahl le 21 févr. 2024
Dear Ms.Debjani ,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Sangita
8 janv. 2024
Sangita
Séjour de 1 nuit en janvier 2024
Réponse de Mr.Nitin Bahl le 10 janv. 2024
Dear Ms.Sangita ,Namaste!Thank you for choosing us as your preferred hotel. Your kind recommendation is highly appreciated, and your patronage is deeply valued.Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
Sangita
7 janv. 2024
Sangita
Séjour de 4 nuits en janvier 2024
Réponse de Mr.Nitin Bahl le 9 janv. 2024
Dear Ms. Sangita,Namaste!Thank you for choosing us as your preferred hotel. Your kind recommendation is highly appreciated and your patronage is deeply valued.Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Trinanjan
Voyage en couple
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trinanjan
Séjour de 4 nuits en décembre 2023
Réponse de Mr.Nitin Bahl le 29 déc. 2023
Dear Mr.Trinanjan ,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
6/10 Satisfaisant
Samar, Winter Park
18 déc. 2023
Samar
Séjour de 2 nuits en décembre 2023
Réponse de Mr.Nitin Bahl le 19 déc. 2023
Dear Mr. Samar,Namaste!At the outset allow me to thank you for choosing us as your preferred hotel. I wish to thank you ever so much for taking out time and effort in sharing your feedback about your recent stay with us.I would request you to kindly share your detailed feedback as to what went wrong for rating us 3 as 3 is considered to be a poor rating for us,so that I could understand the situation and investigate the same at the earliest and scrutinize further to initiate necessary corrective measures. We request you to kindly treat this experience in isolation. Your patronage is deeply valued and we look forward to welcoming you back.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warm regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Krishna
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Krishna
Séjour de 3 nuits en décembre 2023
Réponse de Mr.Nitin Bahl le 15 déc. 2023
Dear Mr.Krishna ,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
4/10 Médiocre
Samar, Winter Park
13 déc. 2023
Samar
Séjour de 3 nuits en décembre 2023
Réponse de Mr.Nitin Bahl le 15 déc. 2023
Dear Mr. Samar,Namaste!Thank you for sharing your feedback with us and we have noted your feedback with great concern, and we regret the inconvenience caused.While we are investigating on this, I would request you to kindly let us know a convenient time to connect with you for a detailed discussion so that we may scrutinize further and initiate necessary corrective measures. Assuring you of our best services at all times. We look forward to welcoming you back and hope to impress you with all our offerings.Warm regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
sarani
Voyage en famille
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sarani
Séjour de 1 nuit en novembre 2023
Réponse de Mr.Nitin Bahl le 15 déc. 2023
Dear Ms.Sarani,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us.Your appreciation has been shared with Gaurav and the entire team to whom it will be highly inspiring.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
Kalyan
16 nov. 2023
Les points forts : Propreté
Kalyan
Séjour de 1 nuit en novembre 2023
Réponse de Nitin Bahl - Hotel Manager le 18 nov. 2023
Dear Mr. Kalyan,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
4/10 Médiocre
Hyoung Joo
17 oct. 2023
Hyoung Joo
Séjour de 1 nuit en octobre 2023
Réponse de Nitin Bahl - Hotel Manager le 18 nov. 2023
Dear Mr. Joo,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Antonios
Voyage d’affaires
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable
Antonios
Séjour de 1 nuit en octobre 2023
Réponse de Nitin Bahl - Hotel Manager le 18 nov. 2023
Dear Guest,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Thomas
Voyage d’affaires
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en septembre 2023
Réponse de Nitin Bahl, Hotel Manager - ITC Sonar le 18 sept. 2023
Dear Mr. Thomas,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We have also noted your points pertaining to the dampness. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
4/10 Médiocre
Sanjay
13 août 2023
Sanjay
Séjour de 1 nuit en août 2023
Réponse de Nitin Bahl - Hotel Manager, ITC Sonar le 16 août 2023
Dear Mr. Sanjay,Namaste!Thank you for sharing your feedback. Inconvenience is deeply regretted. May I request you to kindly contact or share your details so that we could connect, to understand the reason for giving us a 2 star and investigate to do the needful.Your patronage is deeply valued and we look forward to welcoming you back.Warm regardsNitin BahlHotel Manager – ITC Sonar
6/10 Satisfaisant
Natish
21 juil. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Natish
Séjour de 10 nuits en juillet 2023
Réponse de Nitin Bahl, Hotel Manager - ITC Sonar le 24 juil. 2023
Dear Mr. Natish,Namaste!Thank you for sharing your feedback. Inconvenience is deeply regretted. May I request you to kindly contact or share your details so that we could connect, to understand the reason as we are unable to locate your booking and and investigate to do the needful.Your patronage is deeply valued and we look forward to welcoming you back.Warm regardsNitin BahlHotel Manager – ITC Sonar
2/10 Horrible
Anabill
Voyage en couple
19 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anabill
Séjour de 1 nuit en juillet 2023
Réponse de Nitin Bahl, Hotel Manager le 21 juil. 2023
Dear Guest,Namaste!Thank you for sharing your feedback. Inconvenience is deeply regretted. We understand that you are traveling, hence may I request you to kindly contact or share your details so that we could connect, to understand the reason and investigate to do the needful.Your patronage is deeply valued and we look forward to welcoming you back.Warm regardsNitin BahlHotel Manager – ITC Sonar
2/10 Horrible
Surya
Voyage d’affaires
15 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Surya
Séjour de 2 nuits en juillet 2023
Réponse de Nitin Bahl, Hotel Manager le 16 juil. 2023
Dear Mr. Surya,Namaste!Thank you very much for taking out time and speaking to me in regards to the same. Your point has been well noted and we have escalated this matter to our pest control team to ensure the same is completely eradicated. Inconvenience is deeply regretted.Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
sarani
Voyage en famille
5 juil. 2023
sarani
Séjour de 1 nuit en juillet 2023
Réponse de Nitin Bahl, Hotel Manager le 6 juil. 2023
Dear Ms. Sarani,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your recent stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
sarani
3 juil. 2023
sarani
Séjour de 1 nuit en juin 2023
Réponse de Nitin Bahl, Hotel Manager - ITC Sonar le 24 juil. 2023
Dear Ms. Sarani,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
sarani
Voyage en famille
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sarani
Séjour de 1 nuit en juin 2023
Réponse de Gaurav Soneja, General Manager – ITC Royal Bengal le 4 juil. 2023
Dear Ms. Sarani,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience during your recent stay with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Renhong
Voyage d’affaires
3 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Renhong
Séjour de 2 nuits en avril 2023
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Renhong,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Jiyun
2 mai 2023
Jiyun
Séjour de 1 nuit en mai 2023
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Jiyun,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
haechool
Voyage d’affaires
18 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
haechool
Séjour de 3 nuits en février 2023
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Guest,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Mustafizur
Voyage en famille
25 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mustafizur
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Mustafizur,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Mustafiz
20 déc. 2022
Mustafiz
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Mustafiz,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
MADHURA
Voyage en famille
20 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MADHURA
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Madhura,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
2/10 Horrible
Syed
8 déc. 2022
Syed
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Syed,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Vineet
Voyage d’affaires
14 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felt 'welcome'
Vineet
Séjour de 1 nuit en novembre 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Vineet,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us. Your appreciation is shared with the team to whom it will be highly inspiring.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Badruddin
7 nov. 2022
Les points forts : Personnel et service
Badruddin
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Badruddin,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Gangotri
Voyage en famille
11 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service
Gangotri
Séjour de 2 nuits en septembre 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Gangotri,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
Urmila
Voyage en famille
9 sept. 2022
Les points forts : Propreté, personnel et service, équipements
Urmila
Séjour de 3 nuits en août 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Urmila,Namaste!We have noted your feedback with great concern and I sincerely apologise and regret the inconvenience caused. We are in the process of upgrading the infrastructure but the same is happening in phase wise. Assuring you of our best services at all times.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Tanabi
24 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tanabi
Séjour de 1 nuit en juin 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Tanabi,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Voyageur vérifié
18 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Voyageur vérifié
Séjour de 3 nuits en juin 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Guest,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your visit with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
EMILIE
2 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EMILIE
Séjour de 13 nuits en mai 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Emilie,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
TANMAY
29 mai 2022
TANMAY
Séjour de 1 nuit en mai 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Tanmay,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Anita
Voyage d’affaires
24 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anita
Séjour de 2 nuits en mai 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Anita,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
2/10 Horrible
Vikash
Voyage d’affaires
9 mai 2022
Les points faibles : Personnel et service
Arrogant staff
Vikash
Séjour de 1 nuit en mai 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Vikash,Namaste!Thank you for taking out your time and sharing your feedback with us during your visit with us.I sincerely apologize on your dissatisfaction which you have mentioned on your feedback and deeply regret the inconvenience caused. This is to assure you that the same is taken up with the concerned departments for necessary corrective actions and process training.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warm regardsNitin BahlHotel Manager – ITC Sonar
8/10 Bien
Syama
1 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syama
Séjour de 3 nuits en avril 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Syama,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
6/10 Satisfaisant
Deepak
Voyage en couple
29 avr. 2022
Les points forts : Propreté et personnel et service
Deepak
Séjour de 2 nuits en avril 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Deepak,Namaste!Thank you for taking out your time and sharing your feedback with us during your visit with us.I sincerely apologize on your dissatisfaction which you have mentioned on your feedback and deeply regret the inconvenience caused. This is to assure you that the same is taken up with the concerned departments for necessary corrective actions and process training.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warm regardsNitin BahlHotel Manager – ITC Sonar
10/10 Excellent
TANMAY
25 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TANMAY
Séjour de 1 nuit en avril 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Tanmay,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
2/10 Horrible
Prasoon
11 avr. 2022
Prasoon
Séjour de 2 nuits en avril 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Prasoon,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
mayami
3 avr. 2022
mayami
Séjour de 5 nuits en mars 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Mayami,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Kaustav
Voyage en couple
1 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kaustav
Séjour de 6 nuits en mars 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Kaustav,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us. Your appreciation has been shared with the team to whom it will be highly inspiring. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
10/10 Excellent
Nibedita
27 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nibedita
Séjour de 1 nuit en mars 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Ms. Nibedita,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your visit with us. We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
Shekhar
Voyage d’affaires
10 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shekhar
Séjour de 1 nuit en mars 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Shekhar,Namaste!Thank you so much for your recommendation which we deeply appreciate.Your patronage is deeply valued and we look forward to welcoming you back.Warmest regards,Nitin BahlHotel Manager – ITC Sonar
8/10 Bien
PUNEET
Voyage d’affaires
13 févr. 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Convenient location and comfortable stay
PUNEET
Séjour de 1 nuit en février 2022
Réponse de Nitin Bahl, Hotel Manager le 10 juil. 2023
Dear Mr. Puneet,Namaste!Thank you for sharing your feedback with us and we are delighted to note that you had a wonderful experience at the during your stay with us.We deeply value your relationship with ITC Sonar and promise that we will never leave any stone unturned to uphold the high standards you have begun to expect of us by ensuring a seamless experience every time.Assuring you of our best services at all times and looking forward to welcoming you back soon.Warmest regards,Nitin BahlHotel Manager – ITC Sonar