Piscine couverte

Avis sur The Heritage

4 out of 5
The Heritage
County Laois, Killenard, Laois

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 228 avis sur 342." "
Note des voyageurs de 8 (Bien), d’après 83 avis sur 342." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 342." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 342." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 342." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Olukayode

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Jo

Séjour de 1 nuit en novembre 2023

10/10 Excellent

catherine

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Anja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fab
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb Hotel
Lovely hotel and friendly staff. Great location.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Austin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Anthony Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mid-week stay in October 2023
Room was very comfortable and large. Staff very friendly and helpful. Food was excellent too. Only slight disappointment was that the pool is small and in a separate building so you have to go outside in your dressing gown.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

neil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Truly a lovely hotel Great features and facilities Room was well equipped with both bath and shower . Bed was super comfortable. Great food in the bar for dinner and quality breakfast buffet choices Loads of staff to serve with a great ambience at the bar Pool/ spa was an added bonus and of good quality Will most definitely be going back there All round Super hotel with that Irish warmth
Séjour de 1 nuit en septembre 2023

10/10 Excellent

sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place to Stay
Nothing was spared. Staff were brilliant service was excellent rooms were lovely and food amazing.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Kieran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Eddie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really good stay
Very calm , nice food , lovely sleep
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Cathal

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Lovely looking hotel. Rooms were ridiculously hot at night which made the stay uncomfortable. Service in the bar very poor.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Kate

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brekkie
Very comfortable. Breakfast was ir's usual quality but service could be a bit better. Food came a bit too fast on both mornings.
Séjour de 2 nuits en août 2023

10/10 Excellent

Noeleen

Séjour de 1 nuit en août 2023

4/10 Médiocre

Jen

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Dominic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business overnight solo
Welcome by Elaine at reception was fantastic, so friendly and helpful. I was traveling solo in between meetings . She booked me into the bar for food but i changed and went to fine dining restaurant Blakes where dinner was absolutely delicious and manager and staff excellent It was a very humid day and the only 2 things i would comment on is the Aircon in the room was quite baffling to work and the hotel would really benefit from a nice outdoors seating area ( the one to the side of the hotel is a bit forgotten and bleak )
Séjour de 1 nuit en août 2023

4/10 Médiocre

Darren

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Stay well clear!! Terrible customer service.
The place itself is beautiful but we found the level of service was terrible. We booked a junior suite for a night just after coming from 3 nights in another hotel in which we got married. We were disgusted we actually left the other hotel as comparing staff between both hotels was like chalk and cheese. Both tvs in our room had no channels working on them. We rang down to reception for a bucket with ice as we recevieved a nice bottle of Moet as a wedding present and wanted to have a glass to celebrate. They sent up a bucket with 4 ice cubes in it. We booked in for dinner and were sat at a high rocky table even though there were plenty of lower tables. We asked to move and waitress had to ask for permission to move us and said the rocky table was usually given to people not eating. We waited 20 mins for a drink which in the end was a can of west coast cooler unopened. We ordered food, and the wrong order came for myself. The wifes rice was cold in the middle which tells me it was microwaved and not for long enough. The fire alarm went off twice around 1am and we got 2 different reasons as to why. On checking out we complained about fire alarm and staff blamed a customer for smoking in a room even though night before we were told someone bumped against something in the kitchen. They then overcharged us on checking out by roughly €160 which eventually we got back after complaining and was promised a call back from a manager which never happened...
Séjour de 1 nuit en juillet 2023

10/10 Excellent

carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
Séjour de 2 nuits en août 2023

2/10 Horrible

Michelle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

8/10 Bien

Stephanie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

8/10 Bien

Keith

Séjour de 1 nuit en août 2023

4/10 Médiocre

Amber

Voyage en groupe
Les points forts : Personnel et service
I thought the staff were lovely but unfortunately the food in the bar was not great my husbands burger was hard and the brisket was very tough. The meal for 4 of us cost €245 which for quality of food is very expensive. The spa is extra which it does not state when booking, it is an extra €25 per person just to go into it without a treatment and for €335 a night and advertised as a hotel and spa it isn’t really acceptable. Our friend were over from Scotland and their room temp was 25 degrees all night and when they rang down they were told to open a window only to hear sectarian singing from a wedding that was at the hotel. Overall for the price (upwards of €500 per couple) not a great experience.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Esther

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pay them a visit!
Great stay in a lovely very clean hotel. The staff were a little under pressure at dinner time in the bar with a full house so there was a bit of a wait on our main course, but we were on no rush. The food was delicious and staff were all very friendly. Only downfall was the loud grass cutting on the golf course at about 6am.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Kevin

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Aaron

Séjour de 1 nuit en juillet 2023

8/10 Bien

Shirley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
No AC. Supposedly not working. Windows with tiny openings...we roasted at night even though we opened the window and it was very cool outside... needed a tutorial to work the toilet fortunately a nice employee taught me the secret!!!
Séjour de 2 nuits en juin 2023

10/10 Excellent

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely stay at the heritage and absolutely excellent service from all of the staff from reception to the restaurant to the cleaning staff. They were all attentive, friendly and couldn’t do any more for us, I haven’t had better service! The food in Blake’s restaurant was amazing! Will definitely be back and recommend to anyone!!
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Lawrence

Séjour de 1 nuit en juin 2023

10/10 Excellent

Kerry

Séjour de 1 nuit en juin 2023

10/10 Excellent

Blakeley

Séjour de 1 nuit en juin 2023

8/10 Bien

Derek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb 4 Star Hotel
Excellent hotel. Not as "finesse" as it should be for it's rating and price - but overall - would highly recommend it.
Séjour de 2 nuits en mai 2023

10/10 Excellent

Rochelle, Prescott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a beautiful property
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Simon

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Not a good first impression to Ireland
We came to Ireland on a business trip. Paid £1556 for two rooms for 3 nights. Food and bar bill was around £600 for 3 people. Price I don't have an issue with, however I do have an issue with how we were treated in the Seven bar by the person in charge on the Saturday evening and the waiting staff. we reserved a table for 3 for 19:30. Two people sat at a table for 4 next to us. They were there before us. We had starters and a main course and waited to be given the desert menu. Before that could happen the person in charge of the bar asked us to vacate the table for someone else. We said we had not finished. we were offered to sit on bar stools at the bar to finish our dinner. The two diners on the table next to us had finished their meal but were not asked to vacate their table. When I pay out around £2000 for a 3 night stay I expect better service than what I was given.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Catherine

Séjour de 1 nuit en avril 2023

8/10 Bien

edward, dublin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Location staff professionalism signage outside hotel could do with been improved
Séjour de 1 nuit en avril 2023

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023

10/10 Excellent

Fidel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Words cannot describe how beautiful this Hotel is. This is true luxury. My wife and I loved it. We booked a junior suite and the space was huge! We had an electric fireplace in the living room, a gorgeous balcony with a view to the beautiful green golf course, and heated towel racks. I mean the room even came with a Dyson hair dryer for my wife. If that's not luxury, then I don't know what is. The staff in the restaurants and reception were friendly and super helpful. The surrounding towns were cute and the scenery was breathtaking. Highly recommend the Heritage!

10/10 Excellent

Tom

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is lovely. The room was incredible. We were bumped up to a junior suite because they checked us in late. We didn't ask, they just did it. The staff are lovely, really genuinely friendly and helpful. The only thing we didn't like was the slightly regimented way you had to book a table in tne bar area for food. If you just wanted a drink you could only sit at the bar. Also, not a lot to do near the hotel if you don't golf or spa. But that's why people go here. We would be in the minority. All in all it was a lovely stay. Top marks.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Aileen

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best
Celebrated a big birthday here recently with 28 guests for dinner, and many of them stayed the night. Exceptional service, every member of staff was so cheerful and kind. So easy to deal with from start to finish. Fantastic food, beautiful surroundings. Definitely one of the best hotels in Ireland. Will be back. Keep up the good work!!
Séjour de 1 nuit en février 2023

10/10 Excellent

k

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heritage Hotel Killenard
Excellent hotel clean and staff very friendly and helpful. Beautiful location.
Séjour de 1 nuit en février 2023

8/10 Bien

Sarah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel, service, staff all very good. Food was slightly disappointing. Thought price of room was very expensive
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Helen

Séjour de 1 nuit en janvier 2023