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Avis sur Super 8 by Wyndham Keystone/Mt. Rushmore

2 out of 5
Super 8 by Wyndham Keystone/Mt. Rushmore
702 Highway 16A, Keystone, SD

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 116 avis sur 456." "
Note des voyageurs de 8 (Bien), d’après 174 avis sur 456." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 456." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 456." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 456." "

7,8/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Sandrine

Séjour de 2 nuits en août 2022

4/10 Médiocre

Philippe

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pas de lumière du jour
Première fois que j ai une chambre aveugle. Pas de lumière du jour. La fenêtre donne sur le couloir ce qui donne aux personnes extérieur une excellente vue sur notre chambre. Toutes les chambres ne sont pas comme cela, il faut éviter les 401, 402, 403
Séjour de 2 nuits en septembre 2019

6/10 Satisfaisant

sophie

Bon séjour
Hotel simple et le personnel est très gentil et accueillant. Proche de toutes les activités à faire là-bas.
Séjour de 2 nuits en août 2019

8/10 Bien

corine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour keystone
De passage à keystone bon.emplacement t chambre confortable petit déjeuner correct sans plus bien pour une nuit
Séjour de 1 nuit en août 2018
Réponse de J le 14 août 2018
Thank you for staying with us.

4/10 Médiocre

CYNTHIA

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de J le 14 août 2018
Thank you for staying with us.

10/10 Excellent

Joyce

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great time here!!
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 15 oct. 2023
Good Evening Joyce,It was such a pleasure having you as our guest! We're thrilled you had an enjoyable experience, and we appreciate you giving us a perfect rating. Thank you for sharing, and we hope you return soon!

10/10 Excellent

Lisa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely stay here!
The staff couldn't have been more friendlier. Accessible room with accessible parking right out front. Great coffee and breakfast to go. Loved that the hotel was in a small shopping center which made it very easy to shop and eat just a few steps away. Mt Rushmore was just a couple of miles up the road. Great hotel.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 6 oct. 2023
Good Morning Lisa,Our team is our greatest asset, so it's no surprise they made you feel at home! Thank you so much for recognizing their efforts and shining light on our tasty breakfast and convenient location as well. We can't wait to welcome you back to Super 8 by Wyndham Keystone/Mt. Rushmore!

8/10 Bien

Rodney

Les points forts : Propreté, personnel et service, confort de la chambre
Mt. Rushmore getaway
Its a place to stay, old but clean, no frills, no microwave, was clean and comfortable
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
Good Morning, Rodney,We were happy to provide you with clean, comfortable accommodations, and we're glad your overall stay was pleasant. Should you be in the area again, please come back to see us.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple clean room in good location
Clean, comfortable, and a good location to a lot of attractions. I was just in and out during my stay so this worked out great. If you're planning on staying here a while there is not much for amenities so you might want to look elsewhere.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 29 sept. 2023
Good morning,Thank you so much for your five-star rating! It's a delight knowing you loved everything about your stay with us, and we can't wait to welcome you back to Super 8 by Wyndham Keystone/Mt. Rushmore for another clean and comfortable experience; until next time!

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

randolph

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 23 sept. 2023
Good afternoon, Randolph,We're honored by your outstanding review of Super 8 by Wyndham Keystone/Mt. Rushmore! It was our pleasure to extend exemplary hospitality to you. We trust that the rest of your stay was just as enjoyable. Many thanks for your kind praise, and we hope you'll return!

8/10 Bien

Shannon

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Thomas

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This facility is OLD. Breakfast was a brown bag with store bought items inside and a bottle of water. Lady manager was nice but couldn't do anything about the condition of the motel. I will pay more for a place to stay elsewhere if I ever come back to this area.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 15 sept. 2023
Good Morning, Thomas,Thank you for offering feedback about your recent experience at our hotel. While we're glad you enjoyed the friendly service of our front desk staff, we're sorry you were disappointed with our accommodations. Your comments are important to us, and we'll use them as we continuously work to improve our guests' stay. Kind regards.

6/10 Satisfaisant

Bradley, Colgate

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Not very clean carpeting was dirty and wrinkled. My socks actually got dirty from walking on carpet. The bat sitting outside the door of our room was uncomfortable. Breakfast in a bag was a bit simple. But front desk was good and location to MT Rushmore great!
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 14 sept. 2023
Good Morning Bradley,We appreciate hearing about your experience at our hotel. We are delighted you had a positive experience with our front desk staff and enjoyed our hotel's location. However, we are sorry that you experienced some inconvenience during your stay. Our team is committed to providing exceptional guest service, and we will look into the matters you have brought to our attention. We value your feedback and hope that you will choose to stay with us again in the future.

10/10 Excellent

ANNIKKE

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is convenient to shopping and dining and a few minutes drive from Mount Rushmore.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 6 sept. 2023
Good Morning Annikke,Thanks for staying at Super 8 by Wyndham Keystone/Mt. Rushmore. We're pleased that our convenient location near restaurants, stores, and Mt. Rushmore was just what you were looking for. Come back again!

8/10 Bien

Amanda

Séjour de 1 nuit en août 2023

8/10 Bien

jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean room. The A/C could of worked a little better, was functioning, just wasnt enough. Staff was awesome for information and very friendly.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 30 août 2023
Good Morning Jeff,We were happy to provide you with clean, welcoming accommodations, and we're glad your overall stay was pleasant. Please accept our apologies, however, for any issues with the AC. We'll look into this further and invite you to stay with us again should you be back in the area.

6/10 Satisfaisant

Melissa

Séjour de 1 nuit en août 2023

10/10 Excellent

Marlene

Séjour de 1 nuit en août 2023

4/10 Médiocre

Ayesha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

8/10 Bien

John

Séjour de 2 nuits en août 2023

10/10 Excellent

Dona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Minehli, La Crescenta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is so far one of the nicest hotel which is close to Rushmore and keystone down town…You are in the heart of keystone and super close to all bars and restaurants with a beautiful view…We enjoyed our stay. The only negative point was that they dont have escalators and if your room is in third floor which ours was you are supposed to carry yourself all the way up…This was the only problem for us while we were staying there. Besides they habe super friendly employees and the complimentary bag of goodies were well appreciated…it’s not your luxury four season hotel but I suggest stay for a night and enjoy the night life there…
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 4 août 2023
Good afternoon Minehli,Thank you for taking the time to leave us a review. Our team is delighted to hear you received excellent service during your stay with us and enjoyed our convenient location. We take pride in providing a comfortable environment for our guests and appreciate your feedback. We hope you will consider staying with us again the next time you are in the area.

6/10 Satisfaisant

Amy

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
Great location, but the wall had poop on it when we first got there and not one did they come in to clean the room while we stayed there it definitely needed vacuumed daily since there were 3 three year Olds with me.
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 31 juil. 2023
Good Morning Amy,Your comments about your recent visit are not indicative of a typical stay at our hotel, and we apologize. Our housekeeping team will be sure to address your concerns immediately. On your next visit, be sure to let our staff know of anything less than perfect so that we can get you better situated. Thank you, and come back soon.

8/10 Bien

Michel

Voyage en famille
Les points forts : Équipements
The location was a few minutes walk from restaurants, stores and activities. From a block or so north, we could look back and see the side of two of the Mt. Rushmore faces. The staff was pleasant and the rooms were clean.
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 29 juil. 2023
Good Afternoon Michel, It was such a pleasure having you as our guest! We're elated that our fabulous location was the highlight of your visit, and we appreciate you mentioning our hospitable team and the high standards of cleanliness we adhere to. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back soon!

10/10 Excellent

Rita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Ravin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 29 juil. 2023
Good Afternoon Ravin,We appreciate your five-star rating and trust that everything was in order for your visit. Thank you so much for your review, and we hope you will join us again soon.

8/10 Bien

Tera

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

8/10 Bien

Candi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent hotel great location to see area attractions
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 26 juil. 2023
Good Afternoon Candi,Thank you for choosing us, and we are delighted that our location was ideal for your plans in the area. It is our hope that you enjoyed your getaway. We look forward to welcoming you back to Super 8 by Wyndham Keystone/Mt. Rushmore in the future and impressing you even more on your next visit. Be sure to let our staff know how we can do just that during your next stay!

10/10 Excellent

Steve

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Derek

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay!
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 24 juil. 2023
Good Afternoon Derek,Thank you for being our guest at Super 8 by Wyndham Keystone/Mt. Rushmore. We're pleased you had a great stay with us! Safe travels, and come back soon.

10/10 Excellent

Alina

Séjour de 2 nuits en juillet 2023

8/10 Bien

Stephanie

Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Charles

Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Dawn

Voyage en famille
Les points forts : Propreté et personnel et service
Wellnit advertised comes with breakfast and it does not. It came with a grab bag of carious food items which were ok but our kids dis not like them. They shouldnt be adcertisimg free breakfast.
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 23 juil. 2023
Good Afternoon Dawn,Thank you for sharing your feedback with us. We apologize for any confusion regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience for our guests, and we will take your comments into consideration for future improvements. Our team is always looking for ways to enhance our guests' stay, and we appreciate your valuable input. If there's anything else we can do to make your time with us more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Karen

Les points forts : Propreté
Séjour de 1 nuit en juillet 2023

8/10 Bien

Jakub

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good room with 3 double beds. Breakfast is just a bag with very items - disappointment.
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 19 juil. 2023
Good Morning Jakub,Thank you so much for the kind words about our room, as we know how important this is for a relaxing stay. We will keep your constructive feedback in mind regarding our breakfast, and we hope you will come back to join us again soon.

8/10 Bien

Jer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This unit looks clean and the staffs responded on time
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 14 juil. 2023
Good Afternoon Jer,Clean accommodations and friendly service can be found at Super 8 by Wyndham Keystone/Mt. Rushmore; we thank you for highlighting what you enjoyed most about your stay. We appreciate hearing from our satisfied guests, and we welcome you back anytime your adventures bring you back this way. Until next time!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
When they are open for breakfast, you get a bag with a donut … great location and comfy room.
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 12 juil. 2023
Good Morning,It is wonderful to see that you enjoyed our comfy room and prime location. With so much to do nearby, we hope you had a blast checking it all out. We apologize if the breakfast did not meet your expectations. Nevertheless, we look forward to welcoming you back again soon.

8/10 Bien

TSUEY-HWA

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Gregory, West Jordan

Les points forts : Propreté et personnel et service
While the location is excellent (very convenient access to Mount Rushmore), the facilities are dated and they skrimp on the shampoo/soap Avoid rooms near the stairs, they are noisy
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 7 juil. 2023
Good Afternoon Gregory, We appreciate the time you took to write feedback on your stay with us. Your comments on the soap have been noted, so please know that we will reflect upon your sentiments and seize all opportunities for improvement. We hope to see you again if your travels bring you back to the Keystone area.

8/10 Bien

cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was clean. Its older and needs new carpet. The staff was pleasant and helpful. It was noisy due to lots of families with kids.
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 7 juil. 2023
Good morning Cheryl,Thank you for choosing to be our guest at Super 8 by Wyndham Keystone/Mt. Rushmore. Despite a few aspects that weren't your preference, it's nice to know you were pleased with our level of cleanliness and pleasant service. We certainly appreciate the feedback and hope to welcome you again soon.

8/10 Bien

Charles

Voyage en famille
Les points forts : Personnel et service
Very convenient. The motel is only 1.7 miles away from Mount Rushmore National Park. The only thing that would be better is the breakfast. The motel includes a breakfast, but only on a bag. Applesauce, peanut trail juice but it was hot. The breakfast should be better.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Jim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Clean rooms and comfortable beds
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Jerry

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

James

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The best location to visit Mount Rushmore. Unsanitary room was so disappointing. When we entered the room, a large moth was flapping its wings, and the bathtub was clogged with hair.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Valerie

Les points forts : Propreté et personnel et service
Seemed a little worn. It was comfortable.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access to the property
Séjour de 2 nuits en juin 2023
Réponse de General Manager le 22 juin 2023
Good Afternoon Terry,Thank you for allowing us to serve you during your travels. It's wonderful that our convenient access was the highlight of your stay, and we trust you had a restful visit. Our team hopes you had a safe trip home, and it would be our pleasure to host you again.

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never judge the cover
Great hotel in the middle of everything. The hotel is very nice and clean. May look a little bad on the outside but its a better super 8 than i stayed at. Clean and very accommodating. Front desk lady was very nice and super helpful when i asked to change rooms.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 21 juin 2023
Good Afternoon Andy,Thanks for your excellent review! It's wonderful that our clean accommodations were up to your standards, and we appreciate you choosing our hotel. Should your travels bring you back our way, it would be a privilege to serve you again.