Piscine extérieure, parasols de plage, chaises longues

Avis sur The Reach Key West, Curio Collection by Hilton

4 out of 5
The Reach Key West, Curio Collection by Hilton
1435 Simonton Street, Key West, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 306 avis sur 596." "
Note des voyageurs de 8 (Bien), d’après 149 avis sur 596." "
Note des voyageurs de 6 (Satisfaisant), d’après 74 avis sur 596." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 596." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 596." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

THIERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe sejour
Excellent séjour. L’hôtel est très bien situé. La plage est très agréable. Les chambres sont propres
Séjour de 6 nuits en juillet 2023
Réponse de General Manager le 31 juil. 2023
We're so happy to know that our amazing location and clean rooms were the highlights of your stay. Thank you so much for the five-star rating, and we hope you will join us again in the future.

6/10 Satisfaisant

Manuel

Voyage en famille
Les points forts : Confort de la chambre
Hôtel mal entretenu, avec un service de qualité moyenne. Le rapport qualité/prix est décevant. Déçu de mon expérience dans cet hôtel.
Séjour de 3 nuits en juin 2022
Réponse de Rianna Van Erem le 13 juin 2022
Thank you for your feedback on your most recent stay. We are sorry to hear you were disappointed in regards to service and maintenance of the hotel. Our team strives for excellence and any details you can share with leadership is greatly appreciated.

10/10 Excellent

benoit

Séjour de 2 nuits en janvier 2022

10/10 Excellent

Josepha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Restful and relaxed atmosphere
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
Dear Josepha,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us. We hope to welcome you back soon for another great stay.

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Ann Marie

Voyage en famille
Les points forts : Propreté et personnel et service
The beach and pool areas were nice and well maintained. However, there was not a direct path to the beach from the room- had to go through 2 pool gates or walk the the outdoor dining. Rooms could use some upgrades/updates.
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Ann Marie,Thank you for taking the time to leave a review. We're glad you enjoyed our relaxing and well-maintained amenities, and we appreciate your feedback, which helps us improve the experience of future guests. We hope you will visit us again soon.

8/10 Bien

Frances

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We will be back. Wonderful for our 20th anniversary.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Andy,Thank you so much for the five-star review! We're so pleased you and your partner had such a wonderful 20th anniversary with us, and we thank you for allowing The Reach Key West, Curio Collection by Hilton, to be a part of it. We hope you will visit us again soon!

6/10 Satisfaisant

Peter

Nice location, but wish the linens and robes were more fresh(
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Peter,Guest satisfaction is important to us, so we're happy to hear our location worked well for your trip. However, we also thank you for your feedback about the linens and robes. Rest assured, your comments will be taken into consideration as we continue making improvements for our great guests. Nevertheless, it was a pleasure to welcome you, and we hope you'll consider returning soon for another terrific stay.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful service, staff friendly and helpful. Look forward to our next stay
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Amy,It was truly a pleasure to welcome you to The Reach Key West, Curio Collection by Hilton. We're delighted to hear we were able to deliver an enjoyable experience and that you appreciated the friendly hospitality our team provided. Thank you for sharing your positive rating, and we look forward to your return.

10/10 Excellent

Doris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great staff
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Doris,Your five-star review means a lot to us. Our team was delighted to make your acquaintance, and we look forward to welcoming you back to The Reach Key West, Curio Collection by Hilton, for another wonderful visit.

8/10 Bien

Victoria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, friendly staff, pool could be better. Aldo, better choices in the coffee shop. Need bagels, ability to toast, warm items. Beach was dirty.
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Victoria,Thank you for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. It's also great to read you enjoyed our convenient location. Your suggestions regarding the coffee shop and pool will also be taken into consideration as we continue making improvements for our great guests. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 Satisfaisant

Matthew

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful beach
Séjour de 4 nuits en février 2024
Réponse de General Manager le 10 avr. 2024
Dear Matthew,Thank you so much for the review! We're delighted you were able to enjoy our beautiful beach just adjacent to our property. That said, please feel free to reach out to us at any time to let us know what else we could've done to go above and beyond for you during your recent stay with us. It was a pleasure hosting you, and we look forward to hearing from you soon.

8/10 Bien

David Lee, Sinking spring

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024

10/10 Excellent

John

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Ty
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear John,Thank you so much for the five stars! We're pleased we were able to make your stay a good one. We hope you'll visit us again soon!

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Hotel, private beach, can walk anywhere, great for couples or family
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Alexander,Thank you for taking the time to leave a review. We're happy to hear you enjoyed your stay with us and that you had the chance to explore our convenient, beautiful location. It was a pleasure welcoming you to The Reach Key West, Curio Collection by Hilton, and we hope you'll come back to visit us soon!

10/10 Excellent

John

Good
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear John,Thank you for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. We are proud to have earned your five-star rating, and we look forward to hosting you again in the future.

6/10 Satisfaisant

Eugene

Voyage en famille
Les points forts : Propreté et équipements
The hotel was clean, we were told our room was ready and when we got to it, the cleaning lady was using the bathroom. Housekeeping skipped over us at times and we had to request service. The outside tables are preset with napkins and silverware and pigeons walk on the table which includes your napkin and silverware. Female Bartender was a bit gruff. We wound up trying the sister property Casa Marina and found that to be a better experience.
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Eugene,We appreciate your feedback, and we're happy to see aspects of your stay met your expectations. However, we apologize for any concerns about housekeeping and the bar service. Rest assured, we'll speak with our staff about your comments immediately, and your constructive remarks allow us to continuously improve our conditions for our guests. It was a pleasure hosting you, and we hope you'll consider staying with us again should you be back in the area.

10/10 Excellent

Stephen Gerard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was excellent and everyone was very fridnfly
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Stephen,Thank you for choosing The Reach Key West, Curio Collection by Hilton! We're delighted you enjoyed our exceptional food during your visit and that our team made you feel welcome with their generous hospitality. Your satisfaction is our top priority, and we look forward to serving you again soon on your next Key West journey.

10/10 Excellent

Paula

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The convience and the privacy. Staff very helpful.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Paula,It was such a pleasure having you as our guest at The Reach Key West, Curio Collection by Hilton! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon.

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The reason I chose this hotel was because it was right on the beach, had ocean views, and a restaraunt. I didn't have to leave the whole time! I had a ocean view room and got a free upgrade to ocean view suite, which was a nice bonus! There was a problem with the elevator and it was resolved in less than an hour so that was pretty awesome If I come back to Key West, I'll definitely stay here again!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 1 avr. 2024
Dear Jeffrey,It was a pleasure to welcome you to The Reach Key West, Curio Collection by Hilton. We're thrilled you loved our picturesque location on Key West. Although we're sorry for any inconvenience with our elevator, we're glad our team was able to resolve this matter quickly. Thank you for your kind review, and when your adventures lead you back to the Florida Keys, please stay with us again for another memorable experience!

10/10 Excellent

Dale

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pet friendly
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Dale,Thanks for staying at The Reach Key West, Curio Collection by Hilton. We understand that no one wants to leave home without their furry family member, so it's our pleasure to welcome pets to our property! Safe travels, and come back again!

6/10 Satisfaisant

Clinton

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dining at the resort was over priced and staff under manned causing service to be terribly slow.
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Clinton,While it was a pleasure to have you dine with us, we are sorry your experience wasn't up to our normal high standards. Please know your feedback is important to us and will be reviewed with the team to ensure we are offering the top-notch service we are known for. We hope to have the opportunity to welcome you back and impress you with the experience you expected and deserve.

8/10 Bien

Rebecca Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was situated right on the beach very nice and clean.
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Rebecca,Thank you for choosing The Reach Key West, Curio Collection by Hilton, and for sharing your kind review. We are delighted that our great location and clean accommodations were everything you needed for a pleasant stay. It would be an honor to welcome you back for another memorable getaway.

10/10 Excellent

Krystal Lee

Séjour de 3 nuits en mars 2024

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family of four stayed at The Reach and absolutely LOVED it - highly recommend. Was not crowded - beautiful beach and the pool was the perfect temperature. There are outdoor games and amenities like outdoor chess, hammocks, corn hole, etc. While in Key West we did a private boat ride and rented a golf cart two of the days to explore Key West. There's so much to do within walking distance and getting to dinner quickly via Uber was easy peasy. We will definitely be back.
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Jason,Hosting you was an honor and a pleasure, and we always enjoy hearing from our valued guests! We are delighted that our hotel provided you with the perfect base to explore the island with ease. Our team is already looking forward to your family's future stay with us, and we hope that it is already in the works. We would love to help you make many more lasting memories here at The Reach Key West, Curio Collection by Hilton.

8/10 Bien

Conley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Liked the beach. Liked the near access to the trolley. Liked the restaurant -- excellent dinners, though expensive. Did not like the mechanical condition of the property -- AC failure in first room (had to change); no hot water two mornings and one afternoon in next room.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
Dear Conley,Thank you for your recent stay with us at The Reach Key West, Curio Collection by Hilton. We are thrilled our central location was convenient for your needs and that you enjoyed our delicious dining options. That said, you can rest assured that our maintenance team will investigate all of your concerns to ensure we provide the best experience possible for our guests. The next time you find yourself headed back our way, we would be honored to host you again.

8/10 Bien

Lois

Séjour de 4 nuits en mars 2024

10/10 Excellent

Hanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff made our stay incredible. The beach was the best part!
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Hanna,We are delighted to hear that our team made your stay memorable and that you enjoyed the beach! Thank you for choosing The Reach Key West, Curio Collection by Hilton, for your getaway. We are eagerly looking forward to welcoming you back for another five-star visit.

10/10 Excellent

Carlton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay that is a short walk from Duval St and all tha Key West has to offer. We have stayed here multiple times and it is always an enjoyable experience. The only complaint I have is the maintenance crew doing palm tree work at 4am with an aluminum ladder. It was so incredibly loud it awakened several guests, my wife and myself. There were several of us out on our balconys lookong on with disbelief as to what was actually happening.
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Carlton,It was a pleasure to welcome you and your wife back to The Reach Key West, Curio Collection by Hilton during your most recent stay; we consider returning guests to be the biggest compliment! We're happy to hear you always have an enjoyable experience with us and welcome our great location within walking distance of Duval Street. However, we're very sorry for the early morning noise you encountered with our grounds crew trimming trees; please accept our sincere apologies for the disturbance this caused; we will certainly address this internally to ensure work at this time is avoided and that our team is more mindful of the hour going forward. The peace and comfort of our guests is a top priority and we're sorry we fell short of providing this. Thank you for alerting us to this situation, and we hope to welcome you back so we can deliver the standard of stay you've enjoyed previously.

10/10 Excellent

Caton

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved staying at The Reach! The beach and pool area was beautiful and the staff is so kind and friendly! We will be back!
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Dear Caton,What a lovely review to receive! We are thrilled to know that you enjoyed your visit and appreciated our friendly staff members and fun atmosphere. It was a pleasure hosting you, and we hope to see you again soon!

10/10 Excellent

Shellie R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

4/10 Médiocre

Ralph

Séjour de 5 nuits en mars 2024

10/10 Excellent

Micaela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing property with beachfront, refreshing pool, area to relax and hang out. Very good location, steps from Duval street, grocery, food, coffee, water activities and a great staff. Would stay here again!
Séjour de 5 nuits en février 2024
Réponse de General Manager le 10 mars 2024
Dear Micaela,Thank you so much for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read you were able to take advantage of our convenient location and plentiful amenities! The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

Tonja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place has it all. We stayed here last year and came back again this year. I swear the beds are clouds that just lull you to sleep. The room is clean and comfortable. The view is perfect. The staff is so helpful and kind. I can't wait to book next years stay.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 7 mars 2024
Dear Tonja,Providing a clean and comfortable bed is one of the most important things we can do, and we're glad that yours fit the bill. We'd love nothing more than to provide another beautiful sunset and warm welcome, so visit us again at The Reach Key West, Curio Collection by Hilton.

8/10 Bien

Frank Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay except for one night. There was a rooftop wedding reception right outside our balcony that blared exceptionally loud music for several hours.
Séjour de 4 nuits en février 2024
Réponse de General Manager le 7 mars 2024
Dear Frank,Thanks so much for your review! We're happy to hear you enjoyed your stay. Hopefully, the noise from other guests was only a minor concern, though we apologize for the disturbance. It was a pleasure having you here, and we look forward to your return.

8/10 Bien

Wayne

Voyage en couple
Les points forts : Propreté et personnel et service
Enjoyed
Séjour de 3 nuits en février 2024
Réponse de General Manager le 5 mars 2024
Dear Wayne,We're so happy to know that you enjoyed your time with us overall, and we trust that everything was in order for your visit. Thank you, and we hope to see you again soon.

10/10 Excellent

Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel, loved the beach and Lisa was wonderful!
Séjour de 5 nuits en février 2024
Réponse de General Manager le 1 mars 2024
Dear Kay,Thank you for this excellent review of The Reach Key West, Curio Collection by Hilton! We're glad to hear you enjoyed our prime location, and we'll be sure to share your kind words with our team. It would be great to welcome you back anytime.

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024

10/10 Excellent

don

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

8/10 Bien

Kara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the beach on the property, especially since Key West is not known for beaches, this resort has a beautiful one! It’s in close, walking distance to everything. The ocean front restaurant is delicious, was just slightly understaffed the night we were there so service was slow. But overall we are very impressed and can’t wait to come back!
Séjour de 4 nuits en février 2024
Réponse de General Manager le 21 févr. 2024
Dear Kara,It's always a pleasure hearing from our guests. It's great to know that our beautiful beach, walkable location, and delicious onsite dining helped make your visit memorable. Please come see us again soon.

8/10 Bien

Kati, Webster

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Joseph Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff, friendly, clean and the 4 marlins restaurant is fantastic
Séjour de 9 nuits en janvier 2024
Réponse de General Manager le 14 févr. 2024
Dear Joseph,Thank you for choosing The Reach Key West, Curio Collection by Hilton! We're delighted you enjoyed our team's friendliness and had a fantastic dining experience. Your feedback is greatly appreciated, and we're also thrilled to have met your expectations for cleanliness. We look forward to welcoming you back for another exceptional visit.

10/10 Excellent

Joyce, Brownsville

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent resort! Location is perfect, loved the beach and staff was so friendly. will stay again.
Séjour de 4 nuits en février 2024
Réponse de General Manager le 12 févr. 2024
Dear Joyce,It brightens our day to know that you had a fantastic stay with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our excellent location is always appreciated as well! Thank you for your kind words, and we look forward to welcoming you back to our lovely resort.

6/10 Satisfaisant

robert

Les points forts : Propreté et équipements
Not a bad place to stay, nice beach location. We had room issues and reported them and they never fixed the problems and never asked if the problems were taken care of. I thought the management could been better. Some of the areas inside and around the lobby looked a little beat.
Séjour de 5 nuits en février 2024
Réponse de General Manager le 12 févr. 2024
Dear Robert,Thank you for your feedback, and we're glad to hear that you enjoyed our lovely pretty overall. Please know that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, service, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of seamless.

8/10 Bien

shelby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024

10/10 Excellent

Jhune, Fords

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It has its own beach!
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 5 févr. 2024
Dear Jhune,We hope you're having a fantastic time relaxing on the beach and enjoying all the amenities of The Reach Key West, Curio Collection by Hilton. It was a pleasure to host you, and we look forward to welcoming you back again!

8/10 Bien

Treishawna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First time in Key West and for the most part, I enjoyed the stay. The room they gave us wasn’t ideal in that it was a corner room that had the balcony cut off by the two adjacent rooms. Half of the balcony was facing the balcony of the room next to us so it was almost as if we were watching our neighbors if we sat out there. The other half was a “peep show” view of the resort because the other room on the opposite side obstructed that view. No, it was not in the room description that I booked. It only said “resort view”. For the rest of the resort, I expected it to be what it was, a sleepy resort-town, vacation resort. Not necessarily updated but comfortable. The restaurant had good food, and it was nice and quaint and quiet. Unfortunately, we came when they were doing construction during the day so it was a bit loud right outside our room a couple mornings but we weren’t in the room that much during the day. Overall, decent stay.
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Treishawna,Thank you for choosing The Reach Key West, Curio Collection by Hilton. We're pleased that you enjoyed dining with us, though we apologize for any confusion regarding the view, as well as for any noise you encountered during your visit. Rest assured, your comments will be reviewed so we can improve where possible, though please know that our team is always willing to relocate your party to a more preferred room should it be within our power and should occupancy allow. It would be our pleasure to improve your perceptions in the future, so please come and see us again!

6/10 Satisfaisant

Larry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Good beach and outdoor facilties. Romm was nice size. However the room a/c was a nuisance. It came on and off every 5minutes for about 2minutes and sounded like a jet engine. Also only one elevator worked. So we took that and had to walk around the entire resort to get to our room or take a stairway 4 floors.
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 29 janv. 2024
Dear Larry,Thank you for staying with us and taking the time to share your thoughts. We're glad you enjoyed the beach and appreciated our spacious rooms. However, we apologize for any issues with the elevator and AC. We recognize the inconvenience these matters caused, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.

10/10 Excellent

Shelby, Grand Blanc

Séjour de 6 nuits en janvier 2024