Avis sur Ridley House - Key West Historic Inns
Ridley House - Key West Historic Inns
601 Caroline St, Key West, FL
Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
22 févr. 2023
Séjour de 1 nuit en février 2023
Réponse de Haytham le 26 févr. 2023
Hi Francois, thank you so much for your feedback.
10/10 Excellent
Laetitia
Voyage en famille
23 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un petit coin de paradis au Paradis
Laetitia
Séjour de 2 nuits en août 2022
Réponse de Ridley le 24 août 2022
Thank you for the Feedback.
10/10 Excellent
HERVE
27 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Manu thanks to Chelsea team
HERVE
Séjour de 3 nuits en février 2020
Réponse de Craig le 14 mars 2020
Thank You!!
10/10 Excellent
Alexandra
14 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal, recommandé à 100%
Alexandra
Séjour de 2 nuits en juin 2019
Réponse de Craig le 15 juil. 2019
Alexandra,
Thank you for choosing to stay with us while you enjoyed paradise. It really makes us happy to read that our guest had a good experience with here. We appreciate your feedback and hope to see you again soon.
8/10 Bien
Voyageur vérifié
Voyage en couple
19 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Craig Front Desk le 17 juin 2019
Thank You
6/10 Satisfaisant
Voyageur vérifié
10 févr. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en février 2019
10/10 Excellent
Voyageur vérifié
15 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
10/10 Excellent
brigitte, keywest
21 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guest house typique
brigitte
Séjour de 2 nuits en janvier 2018
8/10 Bien
Patrice
28 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrice
Séjour de 1 nuit en novembre 2017
4/10 Médiocre
Voyageur vérifié
19 août 2017
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Short stay at Cypress - disappointed
Voyageur vérifié
Séjour de 2 nuits en août 2017
10/10 Excellent
Guy
30 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guy
Séjour de 2 nuits en juillet 2017
8/10 Bien
Clémentine
4 juil. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Clémentine
Séjour de 2 nuits en juin 2017
8/10 Bien
sophie, Athis Mons
24 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon accueil et charmant petit hôtel
sophie
10/10 Excellent
Voyageur vérifié
23 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
29 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
22 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un endroit parfait
Voyageur vérifié
10/10 Excellent
Richard
Voyage en groupe, Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 5 nuits en avril 2024
10/10 Excellent
Riad M
Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Riad M
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 21 avr. 2024
Thank you so much for your glowing review and continued loyalty! We're absolutely thrilled to hear that you consider our hotel one of the best places you've ever stayed. It's guests like you who make our efforts truly rewarding, and we're honored to have you as part of our extended family.We can't wait to welcome you back in two months and provide you with another unforgettable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!
10/10 Excellent
Mark
Voyage en famille
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en avril 2024
Réponse de Haytham le 15 avr. 2024
Thank you for your fantastic review! We're thrilled to hear that you loved our location and found our accommodations enjoyable. It's always wonderful to know that our guests had a great experience. We can't wait to welcome you back for another memorable stay!
10/10 Excellent
Thomas Robert
Voyage en couple
13 avr. 2024
Thomas Robert
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 13 avr. 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our excellent breakfast offerings and that our chef went above and beyond to accommodate you. Providing delicious and satisfying meals is a top priority for us.We're delighted to know that our location was convenient for you, with everything just a short walk away. Ensuring our guests have easy access to the best attractions and amenities is something we strive for.It's fantastic to hear that you found our pool to be relaxing and just the right temperature. We're thrilled that you were able to unwind and enjoy your time with us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful visit!
10/10 Excellent
Reese., Lewis Center
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reese.
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 13 avr. 2024
We're thrilled to hear that you found our place absolutely beautiful and that you loved your stay with us! It's wonderful to know that you enjoyed your experience so much that you decided to extend your stay.Providing memorable experiences for our guests is what we strive for, and we're delighted that we could exceed your expectations.Thank you for choosing to spend your time with us, and we look forward to welcoming you back for another fantastic stay in the future!
10/10 Excellent
John E
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John E
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 9 avr. 2024
Thank you for your wonderful review! We're delighted to hear that you had a fantastic experience during your stay with us. Our team strives to provide top-notch service and create memorable experiences for our guests. We're glad you found everything to your satisfaction. We look forward to welcoming you back again soon!
10/10 Excellent
Molly
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Molly
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff went above and beyond to accommodate your late booking and ensure you had a smooth check-in process, especially after a challenging day of travel. It's fantastic to know that you found our property beautiful and conveniently located near Duval and other restaurants. Your kind words mean a lot to us, and we're delighted that we could make your stay more comfortable. We look forward to welcoming you back for another wonderful experience in the future!
10/10 Excellent
Reese, Lewis Center
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reese
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Wow! Thank you immensely for your incredible review! We are beyond thrilled to hear that your stay with us was the best you've experienced in Key West over the past 20 years. It's truly heartwarming to know that you loved our beautiful and tranquil property, along with the amenities like our pool and delicious breakfast offerings. We're delighted that our chef was able to cater to your preferences and ensure you started your day right. Your kind words and decision to extend your stay mean the world to us. We can't wait to welcome you back in two years for another fantastic stay! Until then, safe travels and warm regards!
10/10 Excellent
Steven
Voyage en famille
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you so much for your outstanding 5/5 review! We're thrilled to hear that your experience at The Ridley House exceeded your expectations in every way. It's wonderful to know that our friendly and helpful staff, along with our outstanding onsite chef, made your stay memorable. We're delighted that you found our location convenient for exploring the waterfront and Duval Street. Our commitment to preserving the historical charm while providing modern comfort is something we take great pride in, and we're glad you appreciated it. Your kind words mean a lot to us, and we can't wait to welcome you back anytime you visit Key West!
10/10 Excellent
Judy
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judy
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you for taking the time to leave us a perfect 5/5 rating! We're thrilled that you had a positive experience with us. If there's anything specific you enjoyed about your stay or any feedback you'd like to share, please feel free to let us know. We hope to welcome you back again soon!
10/10 Excellent
Steven, Webster
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you very much for your wonderful feedback! We're delighted to hear that despite the ongoing maintenance, your stay with us was enjoyable. Our team takes great pride in providing a friendly and accommodating experience for all our guests. It's fantastic to know that you appreciated our efforts, from the caring staff to the delicious breakfast spread each morning. We strive to ensure that our pool and common areas are kept clean and inviting for our guests, and we're glad you noticed. Our convenient location is indeed perfect for exploring the vibrant Seaport area and accessing nearby attractions like Duval Street and local businesses. We hope to welcome you back for another fantastic stay in the future!
8/10 Bien
karen
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
karen
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the unique charm of our historic building and that you found our service to be excellent. Our chef takes pride in crafting a delightful breakfast spread for our guests, and we're glad you appreciated it. We understand your concern about the street noise. We hope to have the opportunity to welcome you back for another enjoyable stay, and we'll do our best to make it even better. Thank you again for choosing to stay with us.
10/10 Excellent
Donna, Blairsville
Voyage en groupe, Voyage avec des animaux de compagnie
20 mars 2024
Les points forts : Équipements
Donna
Séjour de 2 nuits en mars 2024
Réponse de Haytham le 23 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property. It's wonderful to know that you enjoyed our delicious breakfast prepared by our talented chef, and we'll be sure to pass along your compliments.We're also delighted that you found our front desk staff to be helpful and friendly. Providing exceptional service is our top priority, and we're glad we could assist you during your stay.We take great pride in maintaining clean and comfortable accommodations for our guests, and we're thrilled that your room met your expectations.Our convenient location near bars, shops, and restaurants is definitely a highlight, and we're glad you were able to explore the area easily.Thank you for choosing to stay with us, and we can't wait to welcome you back for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to hosting you again!
10/10 Excellent
Erin
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erin
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 23 mars 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location provided easy access to everything you love about Key West. It's fantastic to know that you found your room clean and the bed super comfy for a restful night's sleep. We're glad that our kitchen amenities were convenient for you, and that you were able to enjoy a comforting cup of tea at night. We're delighted that you found our breakfast offerings to your liking, and that you had a relaxing time by our pool. Creating a comfortable and serene environment for our guests is important to us, and we're glad that you felt at ease and relaxed during your stay.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable experience in Key West! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again!
10/10 Excellent
Jeff
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeff
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 13 mars 2024
Thank you for the fantastic review! We're delighted to hear that you found our location convenient for accessing all the activities in the area. We strive to provide our guests with easy access to the best of what Key West has to offer. We hope to welcome you back again soon for another enjoyable stay!
10/10 Excellent
William G
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William G
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 11 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay and found our place beautiful and relaxing. Our team takes great pride in providing a memorable experience for our guests, and it's wonderful to know that you had a fantastic time by the pool. We look forward to welcoming you back for another amazing stay!
10/10 Excellent
Kenneth M, Latrobe
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth M
Séjour de 5 nuits en février 2024
Réponse de Haytham le 7 mars 2024
We're thrilled to hear you had a nice stay with us! It's great to know that our convenient location made exploring multiple sites easy for you. Thank you for sharing your positive experience, and we hope to welcome you back soon for another enjoyable stay!
10/10 Excellent
Lori
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lori
Séjour de 5 nuits en février 2024
Réponse de Haytham le 7 mars 2024
Thank you for your wonderful review! We're thrilled to hear that our location near the heart of Duval and the wharf was convenient for you. It's great to know that you found our rooms clean, our staff friendly and helpful, and enjoyed our continental breakfast. We appreciate your kind words and look forward to welcoming you back for another fantastic stay!
10/10 Excellent
Lois L, Kearney
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lois L
Séjour de 5 nuits en février 2024
Réponse de Haytham le 20 févr. 2024
Lois, thank you for your wonderful review! We're delighted to hear that you enjoyed our historic property and found your room with a patio to be relaxing. It's fantastic that our location provided convenient access to bars, restaurants, shopping, and historical sites, enhancing your overall experience. We hope to welcome you back for another enjoyable stay soon!
10/10 Excellent
June
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
June
Séjour de 5 nuits en février 2024
Réponse de Haytham le 14 févr. 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring downtown. Providing a peaceful atmosphere and comfortable accommodations is our goal, and we're thrilled that you found the king bed to your liking. Our staff works hard to ensure every guest has a pleasant experience, and we're glad to hear that they made a positive impression on you. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!
6/10 Satisfaisant
Timothy
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 6 nuits en février 2024
Réponse de Haytham le 14 févr. 2024
Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and enjoyed the cleanliness and amenities of our property, including the heated pool. However, we apologize for the inconvenience caused by the traffic noise from the nearby intersection. We understand how disruptive this can be and regret that it impacted your ability to fully enjoy your patio. We appreciate your feedback and will look into potential solutions to minimize noise disturbance for our guests in the future. We hope to have the opportunity to welcome you back and provide a more peaceful stay.
10/10 Excellent
Jeffrey
Voyage en groupe, Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 3 nuits en février 2024
Réponse de Haytham le 8 févr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that our proximity to entertainment and our commitment to cleanliness and comfort met your expectations. Providing a pleasant experience for our guests is our top priority, and we're delighted that you enjoyed your stay. We hope to have the pleasure of hosting you again soon for another enjoyable visit!
10/10 Excellent
Tricia
Voyage en couple
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tricia
Séjour de 5 nuits en janvier 2024
Réponse de Haytham le 2 févr. 2024
Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. We completely understand how the vibrant atmosphere of being just blocks away from Duval Street can come with a bit of outside noise, and we apologize for any inconvenience it may have caused. We're continuously working to ensure our guests have a comfortable experience, and your feedback is invaluable to us. We hope to welcome you back soon for another wonderful Key West getaway!
6/10 Satisfaisant
Theresa
Voyage en couple
23 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Theresa
Séjour de 3 nuits en janvier 2024
Réponse de Haytham le 24 janv. 2024
Hi Theresa, Thank you so much for taking the time to leave us this amazing review. We are delighted to hear that you enjoyed the property's ideal location, the room and the front porch and enjoyed the breakfast. We understand a good night sleep makes your day, especially on a vacation, thank you for bringing this to our attention. Key West roosters, wish we can control them!
6/10 Satisfaisant
Diane
18 janv. 2024
Les points forts : Propreté et confort de la chambre
Nice place no perks
Diane
Séjour de 4 nuits en janvier 2024
Réponse de Haytham le 24 janv. 2024
Hi Diane, Thank you for taking the time to share your feedback with us. We are glad you enjoyed the property's ideal location in the heart of old town and a mango throw from the historic seaport, and the cleanness of the property. We apologize you had issues with the AC in the room and did not receive new glasses. We strive to make each stay in our property to be nothing less than perfect.
10/10 Excellent
Juana, Everett
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juana
Réponse de Haytham le 24 janv. 2024
Hi Juana,We are delighted that you enjoyed your stay with us, especially the services from our team.
6/10 Satisfaisant
Timothy R
Voyage en groupe, Voyage en couple
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy R
Séjour de 2 nuits en décembre 2023
Réponse de Monika le 9 déc. 2023
Dear Timothy,Thank you for staying with us and for your feedback. I am sorry that the room did not meet your expectations. Our buildings are 1800's houses that very converted into hotel rooms and yes they vary in size and lay out. We hope to see you soon.
10/10 Excellent
Edith
18 nov. 2023
Edith
Séjour de 3 nuits en novembre 2023
Réponse de Haytham le 26 nov. 2023
Hi Edith, thank you so much for your feedback.
10/10 Excellent
Elisabeth
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mysigt hotell med gångavstånd till allt.
Elisabeth
Séjour de 1 nuit en novembre 2023
Réponse de Haytham le 26 nov. 2023
Hi Elisabeth, thank you for your feedback. We are delighted to hear that you enjoyed your stay, the services and location.
10/10 Excellent
Stephen
5 nov. 2023
Stephen
Séjour de 2 nuits en novembre 2023
Réponse de Monika le 5 déc. 2023
Stephen,Thank you for staying at Ridley House and for your 5 star review. We hope to see you soon.
10/10 Excellent
Melissa
Voyage en couple
30 oct. 2023
Melissa
Séjour de 4 nuits en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Melissa, thank you so much for your feedback. We are glad you enjoyed the stay, location and the services from our staff.
10/10 Excellent
Renata
Voyage en groupe
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Renata
Séjour de 1 nuit en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Renata, thank you so much for your feedback. We are delighted you enjoyed your stay with us.
10/10 Excellent
Luis
Voyage d’affaires
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luis
Séjour de 3 nuits en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Luis, thank you so much for your feedback.
8/10 Bien
Voyageur vérifié
Voyage en groupe
23 oct. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great property in a fantastic location
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Haytham le 23 oct. 2023
Hello, thank you so much for your feedback. We are delighted you enjoyed the property's location, the amenities and the service from our staff. We apologize about the linen, this is definitely not our standards.