Petit-déjeuner continental compris tous les jours

Avis sur Ridley House - Key West Historic Inns

3.5 out of 5
Ridley House - Key West Historic Inns
601 Caroline St, Key West, FL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 416 avis sur 632." "
Note des voyageurs de 8 (Bien), d’après 156 avis sur 632." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 632." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 632." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 632." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

francois

Séjour de 1 nuit en février 2023
Réponse de Haytham le 26 févr. 2023
Hi Francois, thank you so much for your feedback.

10/10 Excellent

Laetitia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un petit coin de paradis au Paradis
Super hôtel situé à 2 min du centre ville et de tous les commerces. C’est un petit cocon de bien être, le personnel est très agréable et disponible.
Séjour de 2 nuits en août 2022
Réponse de Ridley le 24 août 2022
Thank you for the Feedback.

10/10 Excellent

HERVE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Manu thanks to Chelsea team
Nous sommes très heureux à chaque fois d’aller dans ce groupe d’hôtels du quartier Historic de Key West, l’accueil est Très chaleureux et les sites sont magnifiques avec des bâtiments en bois magnifiques et de supers jardins luxuriants ! Nous avons déjà séjourné damons ces hôtels depuis plusieurs années et y retournerons. Merci à toute l’equpe Du Chelsea pour nous avoir gardé une chambre alors que nous étions réservés au Cypress actuellement en travaux et que hôtel.com ne nous a pas prévenu !!!
Séjour de 3 nuits en février 2020
Réponse de Craig le 14 mars 2020
Thank You!!

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel idéal, recommandé à 100%
Séjour de 2 nuits dans cet hôtel de Key West. Accueil sympathique et agréable, nous avons été conduit à notre chambre après une présentation des lieux. La chambre est spacieuse avec une belle hauteur sous plafond. Un coffre fort et un réfrigérateur sont disponibles dans la chambre. La climatisation et le wifi fonctionnent parfaitement. La salle de bain est très correcte et propre. La piscine est assez grande et des serviettes sont à disposition. Un rafraichissement et un en-cas sont proposés gratuitement prés de la piscine en fin d'après-midi. Le petit déjeuner est inclus dans le prix de la chambre et est varié (fruits, céréales, pain de mie...). L'hôtel est idéalement situé prés de Duval Street, à proximité des commerces, des restaurants et de la marina. Nous avons pu nous garer facilement dans les rues adjacentes, pas besoin de payer le parking. Je recommande vivement cet hôtel.
Séjour de 2 nuits en juin 2019
Réponse de Craig le 15 juil. 2019
Alexandra, Thank you for choosing to stay with us while you enjoyed paradise. It really makes us happy to read that our guest had a good experience with here. We appreciate your feedback and hope to see you again soon.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel accueillant Situation parfaite Piscine Chambre parfaite Sauf climatiseur très bruyant
Séjour de 2 nuits en mai 2019
Réponse de Craig Front Desk le 17 juin 2019
Thank You

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien situé. Personnel sympathique. Un apéro avec du vin en fin de journée.
Séjour de 1 nuit en janvier 2019

10/10 Excellent

brigitte, keywest

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guest house typique
Dans le style de key west cet établissement est très bien situé Parking à proximité Tout à pied Situé à proximité de tous les sites touristiques Personnel très sympathique Seul bémol un peu bruyant la nuit
Séjour de 2 nuits en janvier 2018

8/10 Bien

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Short stay at Cypress - disappointed
My husband and I stayed for 2 nights in August (we had reserved more than a month in advance). We were somewhat disappointed as we were given a ground floor room that was very dark and which had a very noisy AC unit. We asked to change rooms but were told hotel was full (despite vacancy sign outfront). We were told that we could change rooms only for the second night which we decided not to do. The staff at the reception were very nice, good breakfast. Pool much smaller than it looks on website photos.
Séjour de 2 nuits en août 2017

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super bien placé. Excellent service, nous avons eu un rehaussement. Bien placé, près de tout.
Séjour de 2 nuits en juillet 2017

8/10 Bien

Clémentine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2017

8/10 Bien

sophie, Athis Mons

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon accueil et charmant petit hôtel
Très bon accueil et petites attentions. Petit hôtel très une situé et charmant.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un endroit parfait
Un décor soigné, des chambres très confortables dans l'ancien, le personnel très serviable et un breakfast complet et fin, le tout très bien placé : une adresse idéale pour Key West.

10/10 Excellent

Richard

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ridley House proved to be an excellent choice given our first stay. The location is super convenient to most popular restaurants and activities. Property was well staffed and maintained. Their morning breakfast Chef made the whole experience five star! The gypsy chickens that frequent the local streets are the perfect metaphor for Key West -– historic, colorful, sort of wild, a little noisy and occasionally annoying. Overall a fantastic 6-day vacation stay 🙌
Séjour de 5 nuits en avril 2024

10/10 Excellent

Riad M

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
This is one of the best places we have ever stayed at. This is not our first time there and definitely will not be our last as matter fact we will be back again in two months.
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 21 avr. 2024
Thank you so much for your glowing review and continued loyalty! We're absolutely thrilled to hear that you consider our hotel one of the best places you've ever stayed. It's guests like you who make our efforts truly rewarding, and we're honored to have you as part of our extended family.We can't wait to welcome you back in two months and provide you with another unforgettable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and places to stay
Séjour de 2 nuits en avril 2024
Réponse de Haytham le 15 avr. 2024
Thank you for your fantastic review! We're thrilled to hear that you loved our location and found our accommodations enjoyable. It's always wonderful to know that our guests had a great experience. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Thomas Robert

Voyage en couple
Breakfast every day was excellent. Chef couldn't have been more accomodsting. You can't beat the location. It's less than a 5 minute walk to everything. The pool was so relaxing and just the right temperature. We will definitely be back .
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 13 avr. 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our excellent breakfast offerings and that our chef went above and beyond to accommodate you. Providing delicious and satisfying meals is a top priority for us.We're delighted to know that our location was convenient for you, with everything just a short walk away. Ensuring our guests have easy access to the best attractions and amenities is something we strive for.It's fantastic to hear that you found our pool to be relaxing and just the right temperature. We're thrilled that you were able to unwind and enjoy your time with us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful visit!

10/10 Excellent

Reese., Lewis Center

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful place. Loved it and even extended our stay with them.
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 13 avr. 2024
We're thrilled to hear that you found our place absolutely beautiful and that you loved your stay with us! It's wonderful to know that you enjoyed your experience so much that you decided to extend your stay.Providing memorable experiences for our guests is what we strive for, and we're delighted that we could exceed your expectations.Thank you for choosing to spend your time with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

John E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 9 avr. 2024
Thank you for your wonderful review! We're delighted to hear that you had a fantastic experience during your stay with us. Our team strives to provide top-notch service and create memorable experiences for our guests. We're glad you found everything to your satisfaction. We look forward to welcoming you back again soon!

10/10 Excellent

Molly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was phenomenal. We were a late booking due to a cancelled flight and they met us after hours to get us checked in and settled. After a long day of disastrous travel it was so appreciated! And the property is beautiful and so close to Duval and other restaurants.
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff went above and beyond to accommodate your late booking and ensure you had a smooth check-in process, especially after a challenging day of travel. It's fantastic to know that you found our property beautiful and conveniently located near Duval and other restaurants. Your kind words mean a lot to us, and we're delighted that we could make your stay more comfortable. We look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Reese, Lewis Center

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best property in Key West we’ve ever stayed in 20 years so much that we extended our stay with you. Beautiful and quiet. Loved the room, pool and chef makes a killer breakfast to get your day rolling. He will make whatever you want. If you come, you must stay here. Definitely will be back in 2 years. Thanks a gazillion for a fantastic stay!
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Wow! Thank you immensely for your incredible review! We are beyond thrilled to hear that your stay with us was the best you've experienced in Key West over the past 20 years. It's truly heartwarming to know that you loved our beautiful and tranquil property, along with the amenities like our pool and delicious breakfast offerings. We're delighted that our chef was able to cater to your preferences and ensure you started your day right. Your kind words and decision to extend your stay mean the world to us. We can't wait to welcome you back in two years for another fantastic stay! Until then, safe travels and warm regards!

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Ridley House is excellent in every way. The staff was friendly and helpful. They also have an outstanding onsite chef serving breakfast. The site is an easy walk to the waterfront and Duval St for dining and shopping. The property is historical but has been upgraded to be beautiful and comfortable. The grounds are luscious. We would stay here anytime we come to Key West.
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you so much for your outstanding 5/5 review! We're thrilled to hear that your experience at The Ridley House exceeded your expectations in every way. It's wonderful to know that our friendly and helpful staff, along with our outstanding onsite chef, made your stay memorable. We're delighted that you found our location convenient for exploring the waterfront and Duval Street. Our commitment to preserving the historical charm while providing modern comfort is something we take great pride in, and we're glad you appreciated it. Your kind words mean a lot to us, and we can't wait to welcome you back anytime you visit Key West!

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 1 avr. 2024
Thank you for taking the time to leave us a perfect 5/5 rating! We're thrilled that you had a positive experience with us. If there's anything specific you enjoyed about your stay or any feedback you'd like to share, please feel free to let us know. We hope to welcome you back again soon!

10/10 Excellent

Steven, Webster

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property had some maintenance going on but did not disrupt our visit. the staff was friendly, accommodating, and caring. Breakfast in the morning was very nice. Pool and common areas were cleaned each morning for fresh start. Location was great for walking seaport area a access to Duval and neighborhood businesses.
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you very much for your wonderful feedback! We're delighted to hear that despite the ongoing maintenance, your stay with us was enjoyable. Our team takes great pride in providing a friendly and accommodating experience for all our guests. It's fantastic to know that you appreciated our efforts, from the caring staff to the delicious breakfast spread each morning. We strive to ensure that our pool and common areas are kept clean and inviting for our guests, and we're glad you noticed. Our convenient location is indeed perfect for exploring the vibrant Seaport area and accessing nearby attractions like Duval Street and local businesses. We hope to welcome you back for another fantastic stay in the future!

8/10 Bien

karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the unique historic building. The service was excellent. Kudos to the chef who made the free amazing breakfast spread each morning. One drawback is the very loud street noise! Luckily we came prepared and slept using ear plugs.
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the unique charm of our historic building and that you found our service to be excellent. Our chef takes pride in crafting a delightful breakfast spread for our guests, and we're glad you appreciated it. We understand your concern about the street noise. We hope to have the opportunity to welcome you back for another enjoyable stay, and we'll do our best to make it even better. Thank you again for choosing to stay with us.

10/10 Excellent

Donna, Blairsville

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Équipements
Great property if you don’t mind stairs. Breakfast was amazing chef was wonderful. Front desk staff very helpful and friendly. Room was clean and comfortable. Easy walking distance to many bars shops and restaurants. Will stay again
Séjour de 2 nuits en mars 2024
Réponse de Haytham le 23 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property. It's wonderful to know that you enjoyed our delicious breakfast prepared by our talented chef, and we'll be sure to pass along your compliments.We're also delighted that you found our front desk staff to be helpful and friendly. Providing exceptional service is our top priority, and we're glad we could assist you during your stay.We take great pride in maintaining clean and comfortable accommodations for our guests, and we're thrilled that your room met your expectations.Our convenient location near bars, shops, and restaurants is definitely a highlight, and we're glad you were able to explore the area easily.Thank you for choosing to stay with us, and we can't wait to welcome you back for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to hosting you again!

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close proximity to everything we love in Key West! Clean, bed was super comfy. We loved the kitchen to grab hot water at night for our tea, breakfast was good. Pool was quaint and never busy, we felt comfortable & relaxed. We will definitely return, thank you for making our stay memorable!
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 23 mars 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location provided easy access to everything you love about Key West. It's fantastic to know that you found your room clean and the bed super comfy for a restful night's sleep. We're glad that our kitchen amenities were convenient for you, and that you were able to enjoy a comforting cup of tea at night. We're delighted that you found our breakfast offerings to your liking, and that you had a relaxing time by our pool. Creating a comfortable and serene environment for our guests is important to us, and we're glad that you felt at ease and relaxed during your stay.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable experience in Key West! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again!

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to all the activities!
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 13 mars 2024
Thank you for the fantastic review! We're delighted to hear that you found our location convenient for accessing all the activities in the area. We strive to provide our guests with easy access to the best of what Key West has to offer. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

William G

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place to stay with a relaxing night and an amazing pool
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 11 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay and found our place beautiful and relaxing. Our team takes great pride in providing a memorable experience for our guests, and it's wonderful to know that you had a fantastic time by the pool. We look forward to welcoming you back for another amazing stay!

10/10 Excellent

Kenneth M, Latrobe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay. Convenient walking distance to multiple sites.
Séjour de 5 nuits en février 2024
Réponse de Haytham le 7 mars 2024
We're thrilled to hear you had a nice stay with us! It's great to know that our convenient location made exploring multiple sites easy for you. Thank you for sharing your positive experience, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Lori

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location near the heart of Duval as well as the wharf. Clean room. Friendly, helpful staff. Nice continental breakfast.
Séjour de 5 nuits en février 2024
Réponse de Haytham le 7 mars 2024
Thank you for your wonderful review! We're thrilled to hear that our location near the heart of Duval and the wharf was convenient for you. It's great to know that you found our rooms clean, our staff friendly and helpful, and enjoyed our continental breakfast. We appreciate your kind words and look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Lois L, Kearney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the historic property. Our room with a patio was nice and relaxing with close proximity to bars, restaurants, shopping and historical sites.
Séjour de 5 nuits en février 2024
Réponse de Haytham le 20 févr. 2024
Lois, thank you for your wonderful review! We're delighted to hear that you enjoyed our historic property and found your room with a patio to be relaxing. It's fantastic that our location provided convenient access to bars, restaurants, shopping, and historical sites, enhancing your overall experience. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

June

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was quiet and close to down town. The staff were all great and the king bed was comfy.
Séjour de 5 nuits en février 2024
Réponse de Haytham le 14 févr. 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring downtown. Providing a peaceful atmosphere and comfortable accommodations is our goal, and we're thrilled that you found the king bed to your liking. Our staff works hard to ensure every guest has a pleasant experience, and we're glad to hear that they made a positive impression on you. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

6/10 Satisfaisant

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall this was a great place to stay as it is so close to Duval St. The room, kitchen, and pool area was clean and very nice. The heated pool was a really big PLUS, even in the cold weather we spent our days at the pool. The main draw back is that even though it isn't ON Duval St it is on a very busy intersection and the traffic noise in our room and on our Patio was really bad. We could not even sit out on the patio because it was to loud. Luckily between I would say 11pm and 7am it quieted down so you can get a bit of sleep.
Séjour de 6 nuits en février 2024
Réponse de Haytham le 14 févr. 2024
Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and enjoyed the cleanliness and amenities of our property, including the heated pool. However, we apologize for the inconvenience caused by the traffic noise from the nearby intersection. We understand how disruptive this can be and regret that it impacted your ability to fully enjoy your patio. We appreciate your feedback and will look into potential solutions to minimize noise disturbance for our guests in the future. We hope to have the opportunity to welcome you back and provide a more peaceful stay.

10/10 Excellent

Jeffrey

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to entertainment. Clean and comfortable.
Séjour de 3 nuits en février 2024
Réponse de Haytham le 8 févr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that our proximity to entertainment and our commitment to cleanliness and comfort met your expectations. Providing a pleasant experience for our guests is our top priority, and we're delighted that you enjoyed your stay. We hope to have the pleasure of hosting you again soon for another enjoyable visit!

10/10 Excellent

Tricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovey stay but it was on a main road so there was lots of outside noise at night. Trade off to being blocks from Duval Street.
Séjour de 5 nuits en janvier 2024
Réponse de Haytham le 2 févr. 2024
Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. We completely understand how the vibrant atmosphere of being just blocks away from Duval Street can come with a bit of outside noise, and we apologize for any inconvenience it may have caused. We're continuously working to ensure our guests have a comfortable experience, and your feedback is invaluable to us. We hope to welcome you back soon for another wonderful Key West getaway!

6/10 Satisfaisant

Theresa

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property itself is beautiful and well maintained. We had a beautiful first floor room with a porch but it was on the street side and the 24/7 noise from all the cars, busses, trolleys, motorcycles, etc ruined this stay for us. Not to mention the rooster that crowed at 4:00 am every day. At 7:00 am (or earlier) the staff started preparing breakfast in the kitchen which was on the other side of our bedroom wall. We were never able to sleep in or get a peaceful night’s sleep. The pool is very small and gets limited amounts of sun each day but towels and loungers were nice. Breakfast was appreciated as a quick grab & go style. The hotel itself is in a great walkable location but I would never stay there again due to the noise.
Séjour de 3 nuits en janvier 2024
Réponse de Haytham le 24 janv. 2024
Hi Theresa, Thank you so much for taking the time to leave us this amazing review. We are delighted to hear that you enjoyed the property's ideal location, the room and the front porch and enjoyed the breakfast. We understand a good night sleep makes your day, especially on a vacation, thank you for bringing this to our attention. Key West roosters, wish we can control them!

6/10 Satisfaisant

Diane

Les points forts : Propreté et confort de la chambre
Nice place no perks
Great location. Clean room. Buildings slightly run down. Cleaning service did not give new glasses. AC didn’t work properly.
Séjour de 4 nuits en janvier 2024
Réponse de Haytham le 24 janv. 2024
Hi Diane, Thank you for taking the time to share your feedback with us. We are glad you enjoyed the property's ideal location in the heart of old town and a mango throw from the historic seaport, and the cleanness of the property. We apologize you had issues with the AC in the room and did not receive new glasses. We strive to make each stay in our property to be nothing less than perfect.

10/10 Excellent

Juana, Everett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing staff. Great service
Réponse de Haytham le 24 janv. 2024
Hi Juana,We are delighted that you enjoyed your stay with us, especially the services from our team.

6/10 Satisfaisant

Timothy R

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A nice historic property in a great location. Friendly, helpful staff. A large disparity in the quality of the rooms. Our friends had large, well appointed rooms. Our room was barely big enough for the bed, had not even a single chair to sit in and virtually no place to put our clothes. Maybe I didn't pay enough attention when making the reservation, but there is a certain minimum that I think could be expected at this price.
Séjour de 2 nuits en décembre 2023
Réponse de Monika le 9 déc. 2023
Dear Timothy,Thank you for staying with us and for your feedback. I am sorry that the room did not meet your expectations. Our buildings are 1800's houses that very converted into hotel rooms and yes they vary in size and lay out. We hope to see you soon.

10/10 Excellent

Edith

Séjour de 3 nuits en novembre 2023
Réponse de Haytham le 26 nov. 2023
Hi Edith, thank you so much for your feedback.

10/10 Excellent

Elisabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mysigt hotell med gångavstånd till allt.
Mycket mysigt hotell med en pool på innegården. Trevlig och mycket hjälpsam personal, hjälpte min svärmor med väskan uppför trapporna. Enkel men bra frukost.
Séjour de 1 nuit en novembre 2023
Réponse de Haytham le 26 nov. 2023
Hi Elisabeth, thank you for your feedback. We are delighted to hear that you enjoyed your stay, the services and location.

10/10 Excellent

Stephen

Séjour de 2 nuits en novembre 2023
Réponse de Monika le 5 déc. 2023
Stephen,Thank you for staying at Ridley House and for your 5 star review. We hope to see you soon.

10/10 Excellent

Melissa

Voyage en couple
the location was the best. the property and the service were top notch. the only thing i think could use some improvement was the pool itself...
Séjour de 4 nuits en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Melissa, thank you so much for your feedback. We are glad you enjoyed the stay, location and the services from our staff.

10/10 Excellent

Renata

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 1 nuit en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Renata, thank you so much for your feedback. We are delighted you enjoyed your stay with us.

10/10 Excellent

Luis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Haytham le 26 nov. 2023
Hi Luis, thank you so much for your feedback.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Great property in a fantastic location
Location couldn't have been better and check-in was fantastic with a very friendly front desk person. The property and amenities were great and the room was nicely furnished and air conditioned. However, the sheets and one of the bath towels weren't clean.
Séjour de 2 nuits en octobre 2023
Réponse de Haytham le 23 oct. 2023
Hello, thank you so much for your feedback. We are delighted you enjoyed the property's location, the amenities and the service from our staff. We apologize about the linen, this is definitely not our standards.