2/10 Horrible
Margee
Voyage en famille
17 avr. 2024
Extremely difficult to understand staff as there was a language barrier. When asked for extra towels as there were three people staying in our room, only gave one extra towel. Had to repeatedly ask for them to give me extra towels and this was met with reluctance and annoyance on their part. One night they said they didn’t have anymore clean towels. Did not clean, make beds or switch out towels for our entire three day stay. Breakfast was minimal with all packaged food, including hot food. Only good was the Mexican restaurants on both sides of the hotel. Easy to get to downtown K.C.
Margee
Séjour de 3 nuits en avril 2024