Dear Robert,Thank you very much for your review.We are thrilled to see you enjoyed your stay with us and took advantage of our spectacular location in the middle of Times Square.Hope to see you again on your next visit to NYC.Best regarsd,

Dear Claude,Thank you for your review.We are glad to see you enjoyed your stay with us.As we continue with the renovation, ownership is looking into upgrading the HVAC system so it is more user-friendly, but the current one, though rudimentary, can be adjusted individually by each guest from their room. Please, never hesitate to ask for assistance, as our hospitality team is always happy to help.Hope to see you again on your next visit to the city.Best regards,

Dear Aleth,Thank you very much for your review.We are glad to hear you enjoyed your stay.Certainly, our location in the middle of Times Square is unbeatable, and our rooms are somewhat larger than average for the area (though admittedly they may be a bit small for other cities).Hope to see you again on your next visit to NYC.Best regards,

Dear Julie,Thank you so very much for your kind and thorough review.We are thrilled to see you enjoyed your stay with us, took advantage of our spectacular location, and got to meet our excellent hospitality team.As we continue with the full renovation of the hotel, we are looking into ways of enhancing the shower pressure.It will be a pleasure to see you again on your next visit to the city.Best regards,

Dear Roger,Thank you very much for your review.It is great to see you enjoyed your stay with us.Hope to see you again on your next visit to NYC.Best regards,

Dear Sebastien,Thank you for your review.We are happy to see you enjoyed your stay with us.Please, do not hesitate to get in touch with us to let us know how to make your next stay even better.Best regards,

Dear Laetitia Elise Irene,Thank you for your review.We are happy to see you enjoyed your stay with us.Please, do not hesitate to get in touch directly and let us know how we can make your next stay even better.Best regards,

Dear Alexia,Thank you for your review.It is great to see you enjoyed your stay with us.Hope to see you soon again.Best regards,

Dear Auréliane Marie Charles,Thank you so much for your review.We are happy to see you enjoyed your stay.Please, do not hesitate to contact us directly if you want to let us know how we can make your next stay with us even better.Best regards,

Dear Sylvain Nicolas,Thank you so much for your review.We are happy to see you enjoyed your stay with us and would love to hear from you to see how we can make your next stay even better.Best regards,

Dear Karine Henriette,Thank you for your review.We are sorry to hear the stay did not meet your expectations.The hotel is a budget-friendly property, and as such we only provide basic services and, as advertised on every website we work with, we do not have any food or beverage services (like microwaves or fridges, though as we continue with the renovation of the hotel, ownership is studying whether it's possible to install small fridges in the rooms).We are, however, concerned with the comment about the cleanliness of the room. Our spectacular housekeeping team strives to provide excellently clean rooms (as most reviews mention). We would appreciate if you'd kindly get in touch with us to provide some further feedback about this issue, as we would like to make sure we have procedures in place to prevent it in the future.Best regards,

Dear Lily,Thank you so very much for your kind review.We are very happy to see you enjoyed your stay with us; your recommendation is truly heartwarming.It will be a pleasure to see you again on your next trip to NYC.Best regards,

Dear Sébastien,Thank you so much for your kind review.We are happy to see you enjoyed your stay with us and hope to see you again on your next visit to NYC.Best regards,

Dear Nicole,Thank you so very much for your kind review.We are thrilled to see you enjoyed your stay with us and hope to be able to welcome you again on your next visit to the city.Best regards,

Dear Jason,Thank you very much for your kind review.We are thrilled to see you enjoyed your stay with us and hope to see you again on your next trip to NYC.Best regards,

Dear Beatrice,Thank you so much for your review.We are very happy to see you enjoyed your stay with us. It was a pleasure to be able to host you, and we hope to see you again on your next trip to NYC.Best regards,

Dear Caroline,Thank you so much for your review.It was a pleasure to have you stay with us and hope to be able to host you again on your next trip to NYC.Best regards,

Dear Terry,Thank you so much for your review.We are very happy to see you enjoyed your stay.Do feel free to get in touch with us directly if you wish to provide any further feedback so we can make your next stay with us even better!Best regards,

Dear Charlene,Thank you so much for your review.We are glad to see you enjoyed your stay with us and hope to see you again on your next trip to NYC.Best regards,

Dear Eva,Thank you so much for your review.We are very happy to see you enjoyed your stay with us and got to meet our dedicated hospitality team and take advantage of our spectacular location in the middle of Times Square.We hope to have the pleasure to welcome you back on your next trip to NYC.Best regards,

Dear Carole,Thank you so much for your kind review.It is fantastic to see you enjoyed your stay with us.You'll be pleased to know we are in the process of changing the windows for more sound-proof ones.We hope to see you back again on your next trip to NYC.Best regards,

Dear Dominique,Thank you so much for your review.We are happy to see that, overall, you enjoyed your stay with us and took advantage of our spectacular location.Do not hesitate to get in touch with us directly if you wish to provide further feedback on how to make your stay better on your next trip.Best regards,

Dear Christophe,Thank you so much for your review.We are very happy to see you enjoyed your stay with us.Please, do not hesitate to get back to us directly if you wish to provide further feedback on how to make your next stay great.Best regards,

Dear Valerie,Thank you so much for your review.We are thrilled to hear you enjoyed your stay with us.Our hotel's location is excellent, but second only to the friendliness of our team, and we appreciate you noting it.We hope to be able to welcome you back on your next stay in NYC.Best regards,

Dear Julie,Thank you so much for your superb review!We are so very pleased that you enjoyed your say with us and hope to be able to welcome you back soon.Best regards,

Dear Frederique,Thank you for your review!Please, do not hesitate to contact us directly if you'd like to comment a bit further about your stay. We are always happy to hear our guests' feedback on what we can improve, so next time you come we can provide an even better service.Best regards,

Dear Adrien,Thank you for your review.We are happy to see you enjoyed your stay with us, and made use of our spectacular location.Hope to see you back soon!Best regards,

Dear Claire,Thank you so much for your review!We are happy to hear you enjoyed your stay with us!Our location is, certainly, quite fantastic, and our staff does love what they do.Do not hesitate to contact us directly if you wish to provide further feedback. We are always open to suggestions on what we can do better.Best regards,

Dear Christophe,Thank you so much for your review.We will let Joey know you have fond memories of him. He definitely loves being helpful to our guests... he's a very passionate person for sure.Best regards,

Dear Zoé,Thank you so much for your review!We are glad to hear you enjoyed your stay with us and hope to be able to welcome you back on your next trip to NYC.Best regards,

Dear Julie,Thank you for your review.Please, feel free to get in touch with us directly if you wish to provide further feedback. We love to hear from our guests and know what we can do better and improve our service.Best regards,

Dear Mélinda,Thank you so much for your kind review!Our dedicated staff will be thrilled to hear you enjoyed your experience so much.We hope to be able to host you again on your next trip to the city.Best regards,