Extérieur

Avis sur Rambagh Palace

5 out of 5
Rambagh Palace
Bhawani Singh Road, Jaipur, Rajasthan

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 118 avis sur 132." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 132." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 132." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 132." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 132." "

10/10

Propreté

9,8/10

Personnel et service

10/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas au niveau de la réputation et du prix
Très bel établissement dans un bâtiment historique. Un service de très haut niveau pas toujours homogène cependant, avec notamment un gros bémol côté piscines tant pour l'entretien, l'équipement plus que daté et le service pas au niveau du reste. Très cher au regard du prix.
Séjour de 1 nuit en août 2023
Réponse de Ashok le 1 sept. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you so much for your recent stay with us and your subsequent valuable feedback.It was a pleasure to have you stay with us.We have noted your feedback about the maintenance of swimming pool area and would certainly address the same at the earliest.Thank you again for staying with us and I look forward to welcome you back to Rambagh Palace in not so distant future.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Diana, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Everything is perfect!

8/10 Bien

YVES, LYON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour une erreur de 25 EUROS, l'hotel me recherche
Pour avoir oublié de me facturer un supplément de 25 EUROS, le lit de ma fille de 5 ans, ils me harcèlent dans les hotels du pays en me demandant de revenir à JAIPUR règler cette somme, dérisoire par rapport au prix de la chambre ! Maintenant la direction m'envoie des demandes par email. Voilà pour l'ambiance, à part cela la facture du room service était éronnée après vérification, mais ils l'ont rectifiée à la première réclamation. L'ambiance est détestable, nous ne reviendrons plus.

10/10 Excellent

Nicola H

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for such a magical experience. The grounds, the room, the dining and the staff were amazing, nothing was ever too much trouble. Thanks you for everyone’s kindness and generosity which made our stay unforgettable.
Séjour de 1 nuit en mars 2024
Réponse de Ashok le 27 mars 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for sharing this wonderful review.We have always endeavored to offer memorable experiences to our guests.We look forward to your continued patronage to Rambagh Palace.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

4/10 Médiocre

Ajay

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Property was excellent. But service was poor. My expectation from this hotel is for excellent service. I would like to highlight two issues 1) Hotel did not provide their traditional welcome to me. When we asked staff member, staff member said they will provide welcome before we check out of the hotel but they did not do anything about it 2) Hotel had Christmas gala dinner the night of our stay. I did not receive any service during the dinner. No one served drinks and or showed us where is what type of food. I had to be in line for about 10 minutes at every food counter.
Réponse de Ashok le 13 mars 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for your stay with us and your subsequent valuable feedback.At the outset, please accept my sincere apologies for your experience at the Palace.Rambagh Palace takes pride for its highest quality service standards which are delivered by our teams with astute perfection guided by the philosophy of Tajness. Unfortunately, we were not able to create a similar experience for you.I have read your comments with deep concern and have taken up the matter with my senior team to take corrective action at the earliest. Rest assured we would take all necessary measures to ensure that there is no recurrence of the same in future.I sincerely hope that you will give us another opportunity to serve you better and look forward to welcoming you back soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Louanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was by far the most luxurious hotel we have ever stayed in.The setting is so beautiful and peaceful; every member of staff, in the hotel building, the spa and the gardens, incredibly attentive and welcoming; the standard of service and eye to detail, throughout, remarkable. It was very hard to leave. Our time there will always be one of the highlights of our lives. This is a place you really want to stay in and return to. It well lives up to being no 1 Peoples choice Hotel 2023. Thank you to everyone who made our visit so special. We will not forget you.
Séjour de 2 nuits en février 2024
Réponse de Ashok le 7 mars 2024
Dear Guest,Greetings from Rambagh Palace!Thank you so much for your recent stay with us and your subsequent valuable feedback. It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay.It is always our endeavor to provide wonderful experience to our guests and these comments would encourage us to provide the services consistently to all our esteemed guests in future as well. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

bharat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent surroundings Loved dining hall and stem
Séjour de 1 nuit en février 2024
Réponse de Ashok le 22 févr. 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Aditya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Royal experience at Taj Rambagh Palace. Property looks beautiful in person than in pictures. Staff and service is exceptional. They go above and beyond to make your stay comfortable and memorable. I would come back again
Séjour de 1 nuit en février 2024
Réponse de Ashok le 22 févr. 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for sharing this wonderful review.We have always endeavored to offer memorable experiences to our guests.We look forward to your continued patronage to Rambagh Palace.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Rajdeep

Séjour de 3 nuits en janvier 2024
Réponse de Ashok le 22 févr. 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for the excellent rating and we are glad to know that you had a great time at the Palace.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Ashok le 22 févr. 2024
Dear Guest,Greetings from Rambagh Palace!Thank you for the excellent rating and we are glad to know that you had a great time at the Palace.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

8/10 Bien

Vinay babu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service, breakfast needs improvemenr.
Good property. Garden area is a nice experience. Rooms are comfortable. Service is very good. Staff put lot of effort to make us feel comfortable. We had a late checkin. They arranged all activities next day fpr is to experience the property. Breakfast can be better. Was disaapoinyed with bread and egg section. Indian section also was average.
Séjour de 1 nuit en décembre 2023
Réponse de Ashok le 18 déc. 2023
Dear Mr. Babu,Greetings from Rambagh Palace!Thank you so much for your recent stay with us and your subsequent valuable feedback. It was a pleasure to have you stay with us and I am glad that you had a pleasant and comfortable stay.I have read your comments with deep concern about the shortcomings as mentioned by you and would certainly address the same at the earliest.We at Rambagh Palace take pride in our services and are extremely disappointed that we could not match up to your expectations.Please accept my sincere apologies for the inconvenience caused.We greatly value your patronage and look forward to welcome you back to Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Amrit

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property, excellent service in all aspects from dining to resolving any room issues. Misba was a pleasure to deal with and resolved our room issues straightaway.
Réponse de Ashok le 26 oct. 2023
Dear Guest,Greetings from Rambagh Palace!We would like to thank you for your feedback. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your encouraging feedback with the entire team specially Misba and she is happy to receive the same.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

MIROSLAVA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en octobre 2023
Réponse de Ashok le 9 oct. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you so much for the excellent rating.It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay at the Palace.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Isabel, Washington

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It feels like being in a Merchant Ivory film. Just unreal. Peacocks & and all sorts of birds sing at sunset. Taking high tea at the Verandah restaurant is a must!!
Séjour de 2 nuits en septembre 2023
Réponse de Ashok le 4 oct. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for sharing this wonderful review.We have always endeavored to offer memorable experiences to our guests.We look forward to your continued patronage to Rambagh Palace.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

???

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
初めて王宮に泊まれるということで、期待に胸を膨らませて訪れましたが、充分に期待に応えてくれました(^^) ランクアップもしていただき、朝食時はご飯を食べたいとお願いするとわざわざ用意してくださいました♪朝になると孔雀がガーデンを散歩していて、とても優雅な気持ちで朝を迎えられました!
Séjour de 1 nuit en août 2023
Réponse de Ashok le 21 août 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for sharing this wonderful review.We have always endeavored to offer memorable experiences to our guests.We look forward to your continued patronage to Rambagh Palace.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Jiten

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an incredible stay. All staff have been amazing from breakfast to dinner. The concierge has been especially useful in organising our stay in Jaipur and our plans within the hotel. The hotel itself is stunning and one to remember.
Séjour de 3 nuits en août 2023
Réponse de Ashok le 7 août 2023
Dear Guest,Greetings from Rambagh Palace!We would like to thank you for your feedback. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the Palace who are happy to have received your kind review. We look forward to welcoming you back to Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Snigdha

Séjour de 2 nuits en juillet 2023
Réponse de Ashok le 7 août 2023
Dear Guest,Greetings from Rambagh Palace!We would like to thank you for your feedback. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the Palace who are happy to have received your kind review. We look forward to welcoming you back to Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Deepak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TAJ RAMBAGH - A Must Do
Outstanding! Our first experience at a Taj Palace and we were treated like royalty!
Séjour de 1 nuit en juillet 2023
Réponse de Ashok le 15 juil. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for sharing this wonderful review.We have always endeavored to offer memorable experiences to our guests.We look forward to your continued patronage to Rambagh Palace.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Prerit, carpinteria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de Ashok le 15 juil. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for the excellent rating and we are glad to know that you had a great time at the Palace.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Bini

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Luxury at its best!
Most amazing property and the service is impeccable. Butler Mr Karan took good care of us and made sure we had whatever we needed. Mr Khateeb went out of his way to arrange a tour and personally took care of extending our stay to ensure we had a room to stay even after check out time.
Séjour de 2 nuits en juillet 2023
Réponse de Ashok le 15 juil. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for your kind feedback.I am delighted to know that you had good experience at the Palace.I have happily shared your generous feedback with my team especially Karan & Khateeb and they are thrilled to receive the same.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Jean, Phoenix

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is wonderful! They really make you feel at home. The property is impeccable, the food is amazing, the Jiva Spa is beautiful. We had an unforgettable visit. Everyone knew our names and did their best to make us happy. They could not do enough! So much fun! Sitting on the Veranda for afternoon tea, breakfast, and dinner was one of our favourite things to do!
Séjour de 10 nuits en mars 2023
Réponse de Ashok le 5 avr. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you for your kind feedback.I am delighted to know that you had good experience at the Palace.Rambagh Palace is world renowned for its highest quality service standards which are delivered by our teams with astute perfection guided by the philosophy of Tajness.I have happily shared your generous feedback with my team. This would definitely go a long way to motivate him to continue creating unforgettable memories for our valued guests such as yours.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S RathoreArea Director – Jaipur & Ajmer andGeneral Manager – Rambagh Palace

10/10 Excellent

Nimish, COLLEGEVILLE

Réponse de Ashok le 27 nov. 2023
Dear Guest,Greetings from Rambagh Palace!Thank you so much for the excellent rating.It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay at the Palace.We value your patronage and look forward to welcoming you back to the Rambagh Palace soon.With kind regards,Ashok S Rathore Area Director - Operations & GMRambagh Palace

10/10 Excellent

Keyur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great heritage resort. Awesome indoor outdoor pools and spa facilities. Excellent staff.
Séjour de 3 nuits en août 2022
Réponse de As le 25 oct. 2022
Dear Guest,Greetings from Rambagh Palace!Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again.With kind regards,Ashok S RathoreArea Director - Jaipur & Ajmer andGeneral Manager - Rambagh Palace

10/10 Excellent

Ronald Douglas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a wonderfull experience. A beautiful property with unsurpassable attention from the welcoming staff.
Séjour de 1 nuit en octobre 2022
Réponse de Ashok le 25 oct. 2022
Dear Guest,Greetings from Rambagh Palace!Thank you for your kind feedback.I am delighted to know that you had good experience at the Palace.It is always the endeavor of our teams to create memorable experiences for our valued guests.We value your patronage and look forward to welcome you back to Rambagh Palace soon.With kind regards,Ashok S RathoreArea Director – Jaipur & Ajmer andGeneral Manager – Rambagh Palace

10/10 Excellent

Shravanti

Séjour de 3 nuits en août 2022

10/10 Excellent

Brett, SeaTac

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
To say we felt like royalty might sound cliche but it’s true. Everyone and I mean EVERY person on staff were so wonderful, attentive, kind and knowledgeable- not just about the property but about Jaipur. We had the most amazing time!
Séjour de 2 nuits en juillet 2022
Réponse de Ashok le 25 juil. 2022
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. It was a pleasure to have you stay with us and I am delighted to note that we were able to make your visit memorable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director - Jaipur & Ajmer and General Manager - Rambagh Palace

10/10 Excellent

Paresh

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great service and excellent food
Séjour de 2 nuits en juillet 2022
Réponse de Ashok le 25 juil. 2022
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. I am delighted to know that you had good experience at the Palace. It is always the endeavor of our teams to create memorable experiences for our valued guests. We value your patronage and look forward to welcome you back to Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director – Jaipur & Ajmer and General Manager – Rambagh Palace

10/10 Excellent

Audrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The photos of the Rambagh Palace and its rooms just don't do the property justice. The whole palace has a very peaceful and open feeling. I had a standard room with a balcony and I loved the high ceilings and historic/clean atmosphere of the room and the grounds. The property is also pretty close to the Pink City and there are cars for hire that will help you set up guides or take you wherever you want to go.
Séjour de 5 nuits en juin 2022
Réponse de Ashok le 8 juil. 2022
Dear guest, Greetings from Rambagh Palace! Thank you for sharing this wonderful review. We have always endeavored to offer memorable experiences to our guests. We look forward to your continued patronage to Rambagh Palace. Kind regards, Ashok S Rathore Area Director – Jaipur & Ajmer and General Manager – Rambagh Palace

10/10 Excellent

Giulia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2022
Réponse de Ashok le 27 juin 2022
Dear Guest, Greetings from Rambagh Palace! Thank you so much for the excellent rating. It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay at the Palace. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director - Jaipur & Ajmer and General Manager - Rambagh Palace

10/10 Excellent

Aakash

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022

10/10 Excellent

Younus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel to get a Royal treatment
Hands Down!! This is best hotel I have stayed at in my lifetime. The hotel does give a pure royal feeling during the stay. Every room in the hotel is different and gives a different feel and vibe. I was very well greeted by Khateeb and Preeti who personally took care of me. I would really want to thank them for making our stay very memorable and wonderful.
Séjour de 2 nuits en février 2022
Réponse de Ashok le 21 mars 2022
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. I am delighted to know that you had good experience at the Palace. Your encouraging feedback about our Palace is deeply appreciated and I have personally shared your compliments with Preeti and Khateeb and they are thrilled to receive the same. We value your patronage and await to welcome you back Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director – Jaipur & Ajmer and General Manager – Rambagh Palace

10/10 Excellent

Angad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place and stay!
Séjour de 1 nuit en février 2022
Réponse de Ashok le 21 mars 2022
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. It was a pleasure to have you stay with us and I am delighted to note that we were able to make your visit memorable. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director - Jaipur & Ajmer and General Manager - Rambagh Palace

10/10 Excellent

Nirali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Ashok le 30 déc. 2021
Dear Guest, Greetings from Rambagh Palace! Thank you so much for the excellent rating. It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay at the Palace. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. With kind regards, Ashok S Rathore Area Director - Jaipur & Ajmer and General Manager - Rambagh Palace

10/10 Excellent

Sanjeev

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Ashutosh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Royal stay in the pink city
We had an amazing stay at Rambagh Palace! We were lucky enough to go there during the Holi weekend and they had a beautiful procession and entertainment on the hotel grounds that we could be a part of. Having not lived in india for many years, this was an amazing opportunity to celebrate Holi on such a beautiful property! The service was impeccable and the rooms are rich and rustic in keeping with the palace theme but newly renovated at the same time so it doesn’t feel old. We visited some other hotels in Jaipur on this trip as well but Rambagh is hands down the best in comparison! Will definitely go back when we get a chance!
Séjour de 2 nuits en mars 2021
Réponse de Ashok le 24 juin 2021
Dear Guest, Greetings from Rambagh Palace! I am delighted to know that you had good experience at the Palace. Rambagh Palace is world renowned for its highest quality service standards which are delivered by our teams with astute perfection guided by the philosophy of Tajness. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. We value your patronage and look forward to welcome you back to Rambagh Palace soon. Kind regards, Ashok S Rathore Area Director – Jaipur & Ajmer and General Manager – Rambagh Palace

10/10 Excellent

SURAJ

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Speechless
Mesmerising experience😊kudos to all staff out there specially Mr. Kishan at Suarna Mehal..
Séjour de 1 nuit en septembre 2020
Réponse de Ashok le 30 sept. 2020
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. We have always endeavored to offer memorable experiences to our guests. I have shared your encouraging feedback with Kishan. We look forward to your continued patronage to Rambagh Palace. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Anuj

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service especially Amit and Om
Séjour de 3 nuits en août 2020
Réponse de Ashok le 30 sept. 2020
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. I am pleased to note that our services and facilities were to your satisfaction. Your generous appreciation of the services at our Palace has been conveyed to all our concerned staff specially Amit and Om. They are certainly assets to our organization. We value your patronage and look forward to welcome you back to Rambagh Palace soon. With kind regards, Ashok S Rathore General Manager

10/10 Excellent

Steven, Baltimore Maryland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place with special amenities. Excellent service and food.
Séjour de 3 nuits en février 2020
Réponse de Ashok le 27 févr. 2020
Dear Guest, Greetings from Rambagh Palace! Thank you for sharing this wonderful review. We have always endeavored to offer memorable experiences to our guests. We look forward to your continued patronage to Rambagh Palace. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Ashok le 29 janv. 2020
Dear Guest, Greetings from Rambagh Palace! Thank you for the excellent rating and we are glad to know that you had a great time at the Palace. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Shrihari

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Séjour de 1 nuit en décembre 2019
Réponse de Ashok le 8 janv. 2020
Dear Guest, Greetings from Rambagh Palace! Thank you for your kind feedback. It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Traditional Rajasthan An excellent property with great cuisine, friendly staff and a bundle of culture.
Séjour de 2 nuits en décembre 2019
Réponse de Ashok le 17 déc. 2019
Dear Guest, Greetings from Rambagh Palace! Thank you for your generous praise about the facilities and people at the Palace. I am truly glad that you enjoyed your stay with us. It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Gaurav

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely amazing place. Excellent service. Simply put, one of the best.
Séjour de 2 nuits en novembre 2019
Réponse de Ashok le 22 nov. 2019
Dear Guest, Thank you for kind feedback. I am glad to know that you had a wonderful time at the Palace. It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
A lovely oasis in the midst of bustling Jaipur.
Séjour de 2 nuits en octobre 2019
Réponse de Ashok le 25 oct. 2019
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is a dream. Heaven on Earth. If you have the opportunity to stay here must defiantly do so.
Séjour de 1 nuit en septembre 2019
Réponse de Ashok le 25 oct. 2019
Dear Guest, Thank you for your kind feedback. I am truly glad that you enjoyed your stay with us. It was indeed a pleasure having you at the Rambagh Palace and we look forward to welcoming you soon again. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Ashok le 7 oct. 2019
Dear Guest, Greetings from Rambagh Palace! Thank you so much for the excellent rating. It was a pleasure to have you stay with us and I am really glad that you had a pleasant and comfortable stay at the Palace. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Jadee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
歴史的建物がきめ細かいメンテナンスに支えられ維持されていました。インルームダイニング、レストランともに上品で美味しい料理に驚きました。何よりも素晴らしいのは、ホテルで働く全てのスタッフのホスピタリティです。同行した家族が高熱を出して寝込んでしまいましたが、すぐにお医者様に往診をして頂き、薬も用意下さいました。その後も、多分私たち家族について情報共有がされていたのか、優しい御心遣いを随所に感じ感動しました。病人もいたのでホテルの中で過ごし、フェイシャルマッサージに行ったり食事をしたりして過ごしたので、宿泊費とその他の支払いで10万円近くになりましたが、それに値する素晴らしいホテルだったと思います。実は、旅行の終わりにジャイプールの外資系ホテルにも泊まりましたが・・・比べものになりませんでした。宿泊費は三分の一でしたが。
Séjour de 1 nuit en juin 2019
Réponse de Ashok le 2 juil. 2019
Dear Guest, Greetings from Rambagh Palace! It was a pleasure to have you stay with us and I am delighted to note that we were able to serve you well and thank you so much for your comments about the team, their attentiveness and thoughtfulness, kind and caring nature. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. We value your patronage and look forward to welcoming back you and your family to Rambagh Palace. Kind regards, Ashok S Rathore General Manager

8/10 Bien

Davidg, HONG kong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Stay was very good. Printer and business computer set up should be upgraded. Was not able to print.
Séjour de 2 nuits en avril 2019
Réponse de Ashok le 25 avr. 2019
Dear Guest, Thank you so much for your kind feedback. I am glad to know that you had a pleasant stay with us. We have noted your feedback about the business centre upgradation and would certainly address the same at the earliest. With kind regards, Ashok S Rathore General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was beautiful. Service was good but I would give it three stars for my jewelry went missing the night before I left. The hotel has not made amends except to say that they did not find my earrings.
Séjour de 3 nuits en janvier 2019
Réponse de Ashok le 18 févr. 2019
Dear Guest, Greetings from Rambagh Palace! Thank you so much for your recent visit and subsequent valuable feedback. With regards to your jewelry, we had made an urgent and thorough investigation of the matter and could not locate the valuable items and the same was duly communicated to you. We value your patronage and look forward to welcome you back to Rambagh Palace soon. Kind regards, Ashok S Rathore General Manager

10/10 Excellent

Fiona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Opulant hotel
After moving rooms because we were near the lift our stay was very comfortable. Bath didn’t work and shower pressure very low. Old property so understandable. Beautiful opulant room, amazing palace, excellent food. Great service from Vikas our concierge who was incredible helpful.
Séjour de 4 nuits en février 2019
Réponse de Ashok le 18 févr. 2019
Dear Guest, Thank you for your kind feedback. I am pleased to note that our services and facilities were to your satisfaction. I have shared your encouraging feedback with Vikas. We have noted your feedback about the shower pressure and would certainly address the same at the earliest. We value your patronage and look forward to welcoming you back to the Rambagh Palace soon. Kind regards, Ashok S Rathore General Manager