Avis sur Quality Inn & Suites Pearl - Jackson
Quality Inn & Suites Pearl - Jackson
360 Gilchrist Dr, Pearl, MS
Avis
8,2
Très bien
8,2/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 13 avr. 2024
Dear James,Thank you for your great feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
4/10 Médiocre
Marcella
Voyage d’affaires, Voyage en couple
11 avr. 2024
Les points faibles : Équipements
Marcella
Séjour de 1 nuit en avril 2024
10/10 Excellent
Tesia
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tesia
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 11 avr. 2024
Dear Tesia,Thank you for your wonderful feedback. We're delighted to hear that you had a great experience during your stay with us! Providing our guests with a wonderful stay is our top priority, and we're thrilled to know that you enjoyed our property. Your feedback is invaluable to us, and we wait to welcome you back for another fantastic stay. We look forward to hosting you again soon!Sincerely, Hotel Manager
10/10 Excellent
Prajoth
Voyage en groupe, Voyage d’affaires
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prajoth
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Prajoth,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
4/10 Médiocre
Danielle
Voyage en famille
7 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Danielle
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Danielle, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
10/10 Excellent
Jessica
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Jessica,Thank you for your great feedback. We're delighted to hear that you found your room clean and comfortable and that our front desk staff provided helpful and courteous service. It's wonderful to know that we could accommodate your late arrival with a late check-out offer without you even needing to ask. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Allissa
6 avr. 2024
Les points forts : Propreté et personnel et service
Allissa
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Allissa,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
8/10 Bien
Darren
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darren
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 6 avr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel clean and fresh, and that our staff was helpful during your stay. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Michelle
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Michelle,Thank you for your fantastic feedback. We're thrilled to hear that your stay with us was your best hotel experience ever! Providing exceptional service and creating memorable moments for our guests is what we strive for. Your satisfaction means the world to us, and we're grateful for your kind words. We wait to welcome you back for another outstanding stay in the future!Sincerely, Hotel Manager
4/10 Médiocre
Lauri
Voyage d’affaires
1 avr. 2024
Les points faibles : Équipements
Lauri
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 1 avr. 2024
Dear Lauri,We are deeply sorry to hear about your unsettling experience during your stay. Your comfort and safety are paramount, and it's unacceptable that you felt afraid due to noise disturbances. Please accept our sincerest apologies for the inconvenience and distress caused. We take your feedback seriously and will work diligently to address the soundproofing issues to ensure a more peaceful environment for all our guests. Your comments are invaluable in helping us improve, and we truly regret falling short of your expectations.Sincerely, Hotel Manager
8/10 Bien
Jade, McLean
Voyage en famille
27 mars 2024
Les points forts : Propreté et personnel et service
Jade
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 27 mars 2024
Dear Jade,We appreciate your observations regarding the corridor carpet and bathrooms. Rest assured, we take all comments seriously and will consider your input for future updates and renovations. We're glad to hear that you noticed improvements in the breakfast area. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
10/10 Excellent
laura
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
laura
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear laura,Thank you for your glowing feedback. We're delighted to hear that you had an easy check-in experience and enjoyed our spacious rooms and welcoming lobby! Providing a seamless and comfortable stay is our priority. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager
2/10 Horrible
Mia
21 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mia
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Mia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
10/10 Excellent
Kurt, North Richland Hills
20 mars 2024
Kurt
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Kurt,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
10/10 Excellent
Dawn Shawntieal
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawn Shawntieal
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 16 mars 2024
Dear Dawn Shawntieal,Thank you for your fantastic feedback. We're thrilled to hear that you had a great stay with us and that our staff provided friendly and accommodating service! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Deborah
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 15 mars 2024
Dear Deborah,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
10/10 Excellent
Edward
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edward
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 15 mars 2024
Dear Edward,Thank you for your glowing feedback. We're thrilled to hear that you had a pleasant stay with us! Providing a clean and welcoming environment, along with friendly service, is our top priority. Your positive feedback is greatly appreciated and will be shared with our team as motivation to continue delivering exceptional experiences to our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
10/10 Excellent
Victoria
12 mars 2024
Victoria
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Victoria,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Shenna
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shenna
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 12 mars 2024
Dear Shenna,Thank you so much for your fabulous feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
10/10 Excellent
Shenna
Voyage en groupe
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shenna
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 12 mars 2024
Dear Shenna,Thank you for your positive feedback! It's wonderful to hear that you found our staff very nice and the rooms clean. Providing a comfortable and welcoming experience is our priority. We look forward to welcoming you back for another pleasant stay!Sincerely, Hotel Manager
10/10 Excellent
Staci
Voyage en groupe
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staci
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 10 mars 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience at our property and found it to be a good value. We appreciate your recommendation and look forward to welcoming you back again in the future!Sincerely, Hotel Manager
10/10 Excellent
Jamie
7 mars 2024
Jamie
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 28 mars 2024
Dear Jamie,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
10/10 Excellent
katie, bernice
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
katie
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 6 mars 2024
Dear katie,Thank you so much for your fantastic feedback. We're delighted to hear that our hotel met your expectations, especially in terms of affordability, proximity to the airport, and cleanliness. Providing a comfortable and convenient experience is our goal, and we're pleased to have delivered that for you. We hope to welcome you back in the future! Safe travels!Sincerely, Hotel Manager
4/10 Médiocre
Lori
Voyage en famille
4 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lori
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 5 mars 2024
Dear Lori,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
10/10 Excellent
Jeremy
3 mars 2024
Jeremy
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Jeremy,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
10/10 Excellent
Flavius
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Flavius
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Dear Flavius,Thank you for your great feedback. We're delighted to hear about your very nice and pleasant stay! It's fantastic that you enjoyed our newly remodeled large rooms and found them clean. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you're in the area. Sincerely, Hotel Manager
8/10 Bien
David
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 27 févr. 2024
Dear David,Thank you for your kind feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
10/10 Excellent
Nychae
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nychae
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 27 févr. 2024
Dear Nychae,Thank you for your great feedback! We're thrilled to hear you enjoyed your quiet and convenient stay close to the airport! Your satisfaction with the cleanliness and breakfast options delights us. We appreciate your understanding of the staff and value your detailed feedback. We look forward to welcoming you back soon!Sincerely, Hotel Manager
2/10 Horrible
Javier
25 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Javier
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 26 févr. 2024
Dear Javier,We sincerely apologize for the disturbance you experienced during your stay. It's disappointing to hear about the party next door and the unsatisfactory response from our front desk. We take this seriously and will address the communication breakdown to ensure better service. Your feedback is valuable, and we regret that your experience fell short. We appreciate your understanding and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
10/10 Excellent
Narendrareddy
Voyage en famille, Voyage d’affaires
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Narendrareddy
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay. If there's anything specific that made your visit enjoyable, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
10/10 Excellent
Danyelle
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danyelle
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 25 févr. 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to receive such positive feedback. If there's anything specific that made your stay exceptional, please feel free to share so we can continue providing top-notch service to all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager
10/10 Excellent
Joseph, HERNANDO
21 févr. 2024
Joseph
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Joseph,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
10/10 Excellent
Kenyatta
18 févr. 2024
Les points forts : Propreté et personnel et service
Kenyatta
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 20 févr. 2024
Dear Kenyatta,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
8/10 Bien
Quynh
18 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Quynh
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Quynh,Thank you for your glowing feedback. We're pleased to hear that overall, your experience was good. However, we apologize for any oversight in cleanliness regarding the crumbs on the chair and candies around the nightstand. Your comments are important to us, and we will address these concerns with our housekeeping team to ensure a more thorough inspection in the future. We hope to have the opportunity to welcome you back for an even more comfortable stay.Sincerely, Hotel Manager
8/10 Bien
Elizabeth
16 févr. 2024
Elizabeth
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 17 févr. 2024
Dear Elizabeth Thank you for providing your feedback on your recent stay. We're pleased to hear that you found the price excellent, the room very clean, the bed comfortable, and the breakfast good. However, we apologize for any less-than-friendly interactions with our front staff. Hospitality and friendliness are important to us, and we'll address this internally to ensure a more positive experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager
10/10 Excellent
Kadarious
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kadarious
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 17 févr. 2024
Dear Kadarious,Thank you for your positive feedback! It's great to hear that you found our Quiet and the bed comfortable during your stay. Providing excellent customer service and a comfortable environment are top priorities for us. If you have any additional comments or suggestions, feel free to share them. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager
8/10 Bien
Gregory
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gregory
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Gregory,Thank you for your kind feedback. We apologize for any inconvenience caused by the traffic affecting access to our property. Your feedback is valuable, and we'll explore potential solutions to improve the accessibility for our guests. We strive to enhance the overall experience for our guests.Sincerely, Hotel Manager
10/10 Excellent
Regina
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Regina
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager. le 7 févr. 2024
Dear Regina,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
8/10 Bien
Luz
5 févr. 2024
Luz
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager. le 7 févr. 2024
Dear Luz,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
4/10 Médiocre
Roberta
Voyage en famille
5 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Roberta
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager. le 5 févr. 2024
Dear Roberta,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
6/10 Satisfaisant
luke
2 févr. 2024
luke
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear luke,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
10/10 Excellent
Megan
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megan
Réponse de Hotel Manager. le 5 févr. 2024
Dear Megan,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
10/10 Excellent
Mary, Waveland
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 2 févr. 2024
Dear Mary,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Scott
31 janv. 2024
Scott
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Scott,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
Daniel
29 janv. 2024
Les points forts : Propreté et personnel et service
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 31 janv. 2024
Dear Daniel,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
10/10 Excellent
william
28 janv. 2024
william
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 29 janv. 2024
Dear william, Thank you for your great feedback! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager
10/10 Excellent
David
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 29 janv. 2024
Dear David,Thank you for taking the time to share your positive experience! We're pleased to hear that you enjoyed our clean and updated property, along with the good-cooked breakfast. It's great that our location near the freeway was convenient for you. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
10/10 Excellent
Neugolca
Voyage en couple
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neugolca
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 29 janv. 2024
Dear Neugolca,Thank you for your positive feedback! We're delighted to hear that you appreciated our nice staff, the variety offered for breakfast, comfortable accommodations, and our convenient location. Your satisfaction is our priority, and we look forward to providing you with an equally enjoyable experience on your future visits.Sincerely, Hotel Manager
6/10 Satisfaisant
Samuel
Voyage d’affaires
26 janv. 2024
Samuel
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 26 janv. 2024
Dear Samuel,We apologize for any inconvenience caused by the power outages during your stay. Unforeseen circumstances like this can indeed be disruptive, and we understand the impact on your experience. Please be assured that we take this feedback seriously, and we'll do our best to address and prevent such issues in the future. We hope to have the opportunity to welcome you back for a more seamless stay.Sincerely, Hotel Manager
10/10 Excellent
Neugolca
Voyage en couple
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neugolca
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 26 janv. 2024
Dear Neugolca,Thank you for sharing your positive experience with us! We're pleased to hear that our location's accessibility to the interstate, cleanliness, and quiet atmosphere met your expectations. It's great to know that you found the afternoon/evening staff friendly. We strive to provide a comfortable and welcoming environment for our guests. We look forward to hosting you again for another enjoyable stay in the future!Sincerely, Hotel Manager