Les notes se basent sur un nombre total de 612 avis vérifiés

3,5 sur 5
Recommandé par 73 % des clients
3,6 Propreté de la chambre
3,8 Services et personnel
3,7 Confort de la chambre
3,3 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par un voyageur vérifié de Jackson Tenn

Publié le 6 févr. 2018
Condition of room was great, but bathroom tub was filthy due to overlay in tub that was filthy all underneath. Not the Maids' fault it was terrible fix for an old dirty tub in the 2 rooms in which I stayed.
Commentaire laissé par : Direction de l'hôtel
8 févr. 2018 par GM , Direction de l'hôtel
Dear Anonymous, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Elray A. General Manager
3 sur 5
par un voyageur vérifié

Affordable and comfortable. Dog friendly.

Publié le 31 janv. 2018
Les + : Good Location
Les - : Good value for the price.
Situation : Decent restaurants. Convenient on/off
Good Experience. As billed. Great staff. Ample hard boiled eggs.
Commentaire laissé par : Direction de l'hôtel
6 févr. 2018 par GM , Direction de l'hôtel
Dear Anonymous, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Sincerely, Elray A. General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Dumfries, VA

Publié le 6 déc. 2017
Les + : The staff at the front desk. The eating establishments nearby.
Les - : I"m struggling to find something. There was a leak above the shower at some point. It had been fixed but the patch job wasn't done well. Picked nits
The receptionist was one of the best I've encountered. She thanked me for my military service and went out of her way to show me what restaurants were close by, which ones delivered and made recommendations. She was efficient and pleasant from the time I walked in the door. This was a welcome change from some of the past hotels experience during this trip. My stay was on 5 December if the manager would like to recognize the evening receptionist. The bed was fantastic and the room quiet and comfortable. What more do you need after a long day on the road.
Commentaire laissé par : Direction de l'hôtel
7 déc. 2017 par GM , Direction de l'hôtel
Dear Tom, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Sincerely, Elray A. General Manager
3 sur 5
par un voyageur vérifié de Austin

Publié le 26 nov. 2017
Old carpet, tidy room, but worn. Felt a little sketchy to me. Breakfast scant.
Commentaire laissé par : Direction de l'hôtel
27 nov. 2017 par GM , Direction de l'hôtel
Dear QM, Thank you for taking the time to respond. It appears that we did not meet your expectations on this visit. Rest assured that the corrective measures have been taken to correct the issues at hand. We look forward to serving you again. Sincerely, Elray A. General Manager
5 sur 5
par Peter

Ce voyageur n'a laissé qu'une note Publié le 22 nov. 2017 sur Hotels
4 sur 5
par Kenneth

Publié le 21 nov. 2017 sur Hotels
Conveniently located, dog friendly.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 20 nov. 2017
Good price. Good value. Fire alarm went off twice during the night degraded our experience
Commentaire laissé par : Direction de l'hôtel
21 nov. 2017 par GM , Direction de l'hôtel
Dear , Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay at our hotel and will take corrective measures for the other issues you commented on. Hopefully these changes may encourage you to give us another try. We look forward to serving you again. Sincerely, Elray A. General Manager
3 sur 5
par un voyageur vérifié de Georgia

Noisy air conditioning system.

Publié le 19 nov. 2017
Les + : The staff.
Les - : Make sure sheets are not stained and air/heat works properly.
The air conditioner was so noisy we did not want to run it. One of the sheets was slightly stained. However, the staff was very professional and friendly.
Commentaire laissé par : Direction de l'hôtel
20 nov. 2017 par GM , Direction de l'hôtel
Dear Sharon, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay at our hotel and will take corrective measures for the other issues you commented on. Hopefully these changes may encourage you to give us another try. We look forward to serving you again. Sincerely, Elray A. General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 16 nov. 2017
Location wasn't easy to find because of the construction.
Commentaire laissé par : Direction de l'hôtel
17 nov. 2017 par GM, Direction de l'hôtel
Dear , Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay at our hotel and will take corrective measures for the other issues you commented on. Hopefully these changes may encourage you to give us another try. We look forward to serving you again. Sincerely, Elray A. General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Spartanburg SC

Publié le 12 nov. 2017
Les + : Clean and well kept
Les - : breakfast
Situation : too much construction in the area
comfortable stay at a good price, room was well kept and very clean and comfortable
Commentaire laissé par : Direction de l'hôtel
13 nov. 2017 par GM, Direction de l'hôtel
Dear Tammy, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Sincerely, Elray A. General Manager