Avis sur Hanna Hotel
Hanna Hotel
Topkapi Mah. Dullar Cikmazi Sok. No: 3, Topkapi, Istanbul
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
24 nov. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2022
Réponse de mexmet le 24 nov. 2022
Dear Yasmına, Your satisfaction is our first priority. We are looking forward to welcome you back soon to provide you with the finest Turkish hospitality and wonderful surrounding of the Hanna HOTEL. With Kind Regards, Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en août 2019
Réponse de mexmet le 17 août 2019
Dear Guest,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
23 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Cher Baco,
Nous vous remercions pour vos compliments au sujet de notre résidence hôtelière lors de votre récent séjour et sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.
Nous espérons avoir de nouveau le plaisir de vous accueillir.
Mehmet IRMAK
6/10 Satisfaisant
Selen
7 janv. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
+ / -
Selen
Séjour de 3 nuits en décembre 2018
Réponse de mexmet le 10 janv. 2019
Cher Selen,
Merci d'etre descendu au Hanna Hotel recemment ainsi que pour votre revue.
Encore une fois, merci d'avoir choisi notre hôtel et nous nous rejouissons de vous accueillir
Cordialement.
Mehmet IRMAK
8/10 Bien
AmiDeFrance, Caen
18 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AmiDeFrance
Séjour de 5 nuits en novembre 2018
Réponse de MEXMET le 20 nov. 2018
Dear Valued Guest Amide ,
Thanks for choosing Hanna HOTEL
It was a pleasure to read of your satisfaction generally on your last stay with us since it is our intention to see that each and every stay meets or exceeds your expectations.
We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.
Best Regards ,
Mehmet IRMAK
8/10 Bien
Nabil
30 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good convinient Place
Nabil
Réponse de mexmet le 2 mai 2018
Cher Nabil,
Merci de rester avec nous à İstanbul récemment et pour votre aimable critique
que nous avons déjà partagé avec notre équipe.
Merci beaucoup pour votre fidélité à Hanna Hotel et j'ai hâte de vous accueillir dans un proche avenir.
Cordialement,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
20 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charmant hotel
Voyageur vérifié
Séjour de 3 nuits en février 2018
Réponse de mehmet le 23 févr. 2018
Cher invité,
Merci de votre séjour à Istanbul récemment et pour votre aimable commentaire
que nous avons déjà partagé avec notre équipe.
Merci beaucoup pour votre fidélité à Hanna Hotel et j'ai hâte de vous accueillir de nouveau dans un proche avenir.
Cordialement.
Mehmet IRMAK
10/10 Excellent
mak, paris
29 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mak
Séjour de 3 nuits en janvier 2018
Réponse de MEHMET le 1 févr. 2018
Dear Mak,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on EXPEDİA.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
Resepcıon desk
HANNA HOTEL /İSTANBUL
10/10 Excellent
YONAS
Voyage en famille
14 avr. 2024
Les points forts : Équipements
YONAS
Séjour de 4 nuits en avril 2024
Réponse de mexmet le 15 avr. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincere regards,Mehmet IRMAK
10/10 Excellent
Hani
20 juin 2023
Hani
Séjour de 2 nuits en juin 2023
Réponse de Hanna Hotel le 30 juin 2023
Dear Hani ShawoThank you for your kind rating usHope to see you again in the futureWith our best wishes
10/10 Excellent
Nasiha
Voyage en couple
16 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nasiha
Séjour de 2 nuits en mai 2023
Réponse de mexmet le 16 mai 2023
Sehr geehrte Frau Nasiha.herzlichen Dank für das freundliche Feedback bezüglich Ihrer Erfahrungen im HANNA HOTEL.Ihr Kommentar bedeutet uns sehr viel, da wir größten Wert auf die Meinung unserer Gäste legen.Unser Team bemüht sich sehr unseren Gästen den besten Service zu bieten und wir sind sehr froh, wenn uns dies gelingt. Das Wohlbefinden unserer Gäste hat bei uns stets höchste Priorität und wir freuen uns sehr, dass dies bei Ihnen so deutlich geworden ist.Besonders freut es uns zu hören, dass Sie bereits jetzt entschieden haben, Ihren nächsten Aufenthalt in İSTANBUL wieder bei uns zu verbringen.Wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt haben und hoffen, Sie bald erneut bei uns begrüßen zu dürfen!Mehmet IRMAK
8/10 Bien
Brianna
Voyage en groupe
1 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brianna
Séjour de 2 nuits en avril 2023
Réponse de mexmet le 3 mai 2023
Dear Brianna, Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services. We are glad to hear that you were happy with your stay. We thank you for choosing our hotel and hope to welcome back you in near future. You can count on us Sincerely, Mehmet IRMAK
10/10 Excellent
Nurcan
16 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nurcan
Réponse de mexmet le 12 mars 2023
Sayın Nurcan HANIM,Değerlendirmeniz için teşekkürler.Saygılarımızla,Mehmet IRMAK
10/10 Excellent
Ehab
Voyage en groupe
14 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ehab
Séjour de 2 nuits en novembre 2022
Réponse de mexmet le 16 nov. 2022
Dear Ehab, We appreciate your time in providing this review. One of our main goals is to give our guests a flawless experience, and it is great to hear this was your case. Yours sincerely,Mohamed IRMAK
8/10 Bien
Ehab
8 nov. 2022
Ehab
Réponse de mexmet le 12 mars 2023
Dear Valued Guest,We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Mehmet IRMAK
4/10 Médiocre
abed
7 nov. 2022
Les points faibles : Propreté et personnel et service
abed
Réponse de mexmet le 12 mars 2023
Dear Valued Guest,We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Mehmet IRMAK
10/10 Excellent
farrah
Voyage en couple
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
farrah
Séjour de 5 nuits en octobre 2022
Réponse de mexmet le 17 oct. 2022
Dear Farrah,thanks a lot for the great review.Indeed, we are located pretty central at the Topkapı and lots of sights are reachable in a few minutes or by tramWe hope to welcome you back soon.Best regards,Mehmet IRMAK
10/10 Excellent
Yasar
16 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yasar
Séjour de 2 nuits en septembre 2022
Réponse de mexmet le 16 oct. 2022
Liebe Yasar,herzliche Grüße und vielen lieben Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.Wir wissen dies wirklich sehr zu schätzen und freuen uns wirklich sehr, dass Sie einen perfekten und erholsamen Aufenthalt genießen konnten. Gerne habe ich Ihre Rückmeldung mit allen Damen und Herren des Hanna HOTEL, İstanbul geteilt und möchte mich gleichermaßen nochmal dafür bedanken.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen weiterhin jederzeit gerne zur Verfügung.Herzliche Grüße,Mehmet IRMAK
10/10 Excellent
Yilahong
Voyage en famille
3 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yilahong
Séjour de 8 nuits en septembre 2022
Réponse de MEXMET le 3 oct. 2022
Dear Guest,Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services.We thank you for choosing our hotel to stay and hope to welcome back you in near future.You can count on usSincerelyMEHMET IRMAK
10/10 Excellent
alaaldin
22 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marvellous experience hanna
alaaldin
Séjour de 4 nuits en septembre 2022
Réponse de mexmet le 7 oct. 2022
Dear Valued Guest,Thank you for choosing Hanna Hotel, during your travels to Turkey .We look forward to welcoming you back in near future.Sincerely ,Mehmet IRMAK
10/10 Excellent
Gheorghe
Voyage en famille
18 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gheorghe
Séjour de 2 nuits en juillet 2022
Réponse de mexmet le 24 août 2022
Dear Gheorghe, We were delighted to have you staying with us and I am very glad to hear you enjoyed your stay at the Hanna HOTEL. Many thanks for posting your kind comments. I look forward to welcoming you back again to our hotel soon. Kind regards,Mehmet IRMAK
10/10 Excellent
Ninorta
Voyage en famille
30 juin 2022
Les points forts : Propreté, personnel et service, équipements
Ninorta
Séjour de 10 nuits en juin 2022
Réponse de mexmet le 24 août 2022
Dear Ninorta, We were delighted to have you staying with us and I am very glad to hear you enjoyed your stay at the Hanna HOTEL. Many thanks for posting your kind comments. I look forward to welcoming you back again to our hotel soon. Kind regards,Mehmet IRMAK
10/10 Excellent
Jinne
2 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jinne
Séjour de 12 nuits en mai 2022
Réponse de mexmet le 4 oct. 2022
Dear Jinne,Thank you for your great review! Thanks for visiting, and we hope to see you again soon! Kind Regadrs,Mehmet IRMAK
10/10 Excellent
Igal Orit
22 mai 2022
Igal Orit
Séjour de 3 nuits en mai 2022
Réponse de mexmet le 23 mai 2022
Dear Igal ORIT,
Thank you so much for taking the time to share your experience. It was our pleasure to have you as our guest and we can't wait to welcome you back to Hanna HOTEL
Best Regards,
Mexmet IRMAK
10/10 Excellent
Aisha
16 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aisha
Séjour de 4 nuits en mai 2022
Réponse de mexmet le 4 oct. 2022
Dear Aisha, Thanks for visiting, and we hope to see you again soon! Best Regadrs,Mehmet IRMAK
10/10 Excellent
Nada, villa park
5 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nada
Séjour de 4 nuits en novembre 2021
Réponse de mexmet le 5 avr. 2022
Greeting Nada,
Thank You for taking the time to write a review. Glad to see you enjoy your experience here with us. Looking forward to hosting you again soon!
Best Regards,
Mexmet IRMAK
2/10 Horrible
salah
Voyage en famille
25 janv. 2022
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
salah
Séjour de 5 nuits en décembre 2021
Réponse de mexmet le 26 janv. 2022
Dear Mr.Salaah,
First of all i would like to thank you for choosing Hanna Hotel during your visit to Istanbul and for taking the time to share your feedback with us via this platform. Due to Covid 19 and some security reasons the hotel management is not allowing people who are not staying in the hotel or related to a hotel guest. and your frends complained about the process. He has been informed by the receptionist as you mentioned above .You made a single reservation but but you wanted to stay with your 2 friends.According to the information we had your friend used an inappropriate language towards our receptıon, if you do have another trip to Istanbul anytime soon and would like to stay with us again in the heart of the city, please do let me know and I will make sure you have an enjoyable experience with us.Best Regards,Mehmet IRMAK
6/10 Satisfaisant
Allam
9 janv. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
good and comfy stay but not so great staff
Allam
Séjour de 2 nuits en janvier 2022
Réponse de mexmet le 10 janv. 2022
Dear Allam,
Thank you for taking the time to provide a review following your recent stay at the Hanna Hotel.I was extremely sorry to learn that your experience did not meet your expectations and you left hotel so disappointed. It is our aim to deliver an outstanding experience to all of our guests, and it is obvious we did not achieve this during your time with us.I hope to have the opportunity to receive some more details about you stay .I would be very grateful if you could provide these details and reach me via e-mail info@hannaotel.com.Rest assured that your review has been shared with our relevant departments and your concern will be addressed accordingly. It would be our pleasure to have you stay with us again in the near future.
Sincerely,
Mehmet IRMAK
8/10 Bien
Nizar
Voyage en famille
9 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very cost effective and convenient - recommended
Nizar
Séjour de 3 nuits en janvier 2022
Réponse de mexmet le 9 janv. 2022
Dear Nizar ;
First of all I would like to thank you for having chosen to stay with us.
I would like you to know that your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.
We sincerely appreciate your feedback and your suggestion will be taken into consideration to improve our guest's and in-property experience.
Thank you for having taken the time to share your experience with us.
We are looking forward to welcoming you back to the Hanna HOTEL during your next visit.
Sincerely,
Mehmet IRMAK
10/10 Excellent
Zhuldyz
Voyage d’affaires
13 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zhuldyz
Séjour de 2 nuits en novembre 2021
Réponse de mexmet le 13 nov. 2021
Уважаемый Zhuldyz md Мы благодарим Вас за то, что выбрали отель Hanna местом Вашего пребывания в Стамбул и поделились своими впечатлениями. Большое Вам спасибо! Мы надеемся вновь увидеть Вас в нашем отеле! С уважением, Mexmet река
10/10 Excellent
Husameddin
Voyage d’affaires
20 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Çok iyi
Husameddin
Séjour de 5 nuits en mars 2020
Réponse de mexmet le 1 sept. 2020
Dear Guest, Thank you so much for your wonderful review. We are very delighted to hear that you enjoyed your overall stay at Hanna Hotel. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. I will be sharing your kind notes with colleagues and the Management Team. We hope to welcome you back at our hotel the soonest. Sincerely, Mehmet IRMAK
10/10 Excellent
Abdul kader
2 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdul kader
Séjour de 3 nuits en novembre 2019
Réponse de mexmet le 2 déc. 2019
Dear Valued Guest Abdul kader,
Thank you for 10-star rating.
We appreciate your continued patronage and we would honor the opportunity to service you again in the future.
Kind regards ,
Mehmet IRMAK
10/10 Excellent
Sarah
Voyage d’affaires
25 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent hotel
Sarah
Séjour de 3 nuits en novembre 2019
Réponse de MEXMET le 26 nov. 2019
Dear Valued Guest Sarah,
Thank You for sharing your review through this platform and recommending us to the travelers .
We are pleased that we were able to meet your expectations and you had an enjoyable .
We do hope to host you again in the future and see you soon.
Kind Regards,
Mehmet IRMAK
10/10 Excellent
Hasan
27 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kaliteli butik hotel
Hasan
Séjour de 3 nuits en octobre 2019
Réponse de mexmet le 1 nov. 2019
Değerli misafirimiz,
Konaklamanızda Hanna HOTEL' i tercih ettiğiniz ve konuk deneyiminizi bizlerle paylaştığınız için teşekkür ederiz. Misafirlerimizden gelen yorumların bizim için çok değerli olduğunu ve en yüksek kalite standartlarını gerçekleştirebilmemizde yorumlarınızın çok önemli olduğunu bildirmek isteriz.
Genel olarak beklentilerinizi karşılamayi başardığımızı öğrenmekten memnuniyet duyduk.Bildirimlerinizi yönetim ile paylaştık.
Çok yakın zamanda sizi yeniden Hanna HOTEL 'de ağırlamayı ümit ediyoruz.
Saygılarımızla,
Mehmet IRMAK
8/10 Bien
Voyageur vérifié
Voyage en couple
14 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de mexmet le 16 oct. 2019
Dear Guest,
Thank you so much for your wonderful review.
We are very delighted to hear that you enjoyed your overall stay at Hanna Hotel. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. I will be sharing your kind notes with colleagues and the Management Team.
We hope to welcome you back at our hotel the soonest.
Sincerely,
Mehmet IRMAK
8/10 Bien
Voyageur vérifié
8 oct. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
Réponse de mexmet le 10 oct. 2019
Dear Guest ;
First of all I would like to thank you for having chosen to stay with us.
I would like you to know that your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.
We sincerely appreciate your feedback and your suggestion will be taken into consideration to improve our guest's and in-property experience.
Thank you for having taken the time to share your experience with us.
We are looking forward to welcoming you back to the Hanna HOTEL during your next visit.
Sincerely,
Mehmet IRMAK
6/10 Satisfaisant
Abdulhamid
24 sept. 2019
Les points forts : Propreté et personnel et service
Abdulhamid
Séjour de 2 nuits en septembre 2019
Réponse de mexmet le 2 oct. 2019
Sayın Abdulhamid Bey,
Hanna Hotel’i tercih edip, deneyimlerinizi paylaştığınız için teşekkür ederiz.Belirtmiş olduğunuz otopark alanı çıkmaz sokak ve otelimize ait geniş bir alandır.Bu alanda araçınızın çizilme durumu yoktur aksi bir kaza olmadığı sürece.Varış yaptığınızda otelimizde konaklayan araçlı misafirlerimiz çıkış yapmak üzereydi.Yaşanan bu yoğunluktan dolayı üzüntümüzü tekrardan belirtmek isteriz.
Vermiş olduğunuz detaylar yinede yönetim ekibimiz tarafından hassasiyetle incelenecek olup tekrarlanmaması için gerekli tedbirler alınacaktır.
Sizi en kısa zamanda ağırlayabilmek dileğiyle,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
19 août 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 9 nuits en juillet 2019
Réponse de mexmet le 21 août 2019
Dear Guest,
Thank you for taking the time to leave a review of Hanna HOTEL.
I am happy to see that you enjoyed your stay and our services at the Hanna HOTEL.
We hope to have the opportunity to welcome you back in the near future.
Yours sincerely,
Mehmet IRMAK
8/10 Bien
Voyageur vérifié
Voyage en couple
26 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de mexmet le 18 août 2019
Dear Zina L,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
1 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juin 2019
Réponse de mexmet le 18 août 2019
Dear Zina L,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage d’affaires
11 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de mexmet le 14 mai 2019
Dear Guest,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
30 avr. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Dear Guest, Thank you for taking a moment to share your recent experience at HANNA HOTEL. We are very happy to hear you found the hotel in general to your liking and we want to thank you for taking the time to share your feedback on EXPEDİA.. Thank you for staying at HANNA HOTEL and we hope you choose to stay with us again whenever your travel . Best Regards, Mehmet IRMAK
8/10 Bien
Voyageur vérifié
25 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de mexmet le 3 mai 2019
Dear Guest,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
20 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Lieber Gast,,
vielen Dank für das tolle Lob. Wie schön, das Sie sich mit Ihrer Familie so wohlgefühlt haben.
Alles Gute aus dem Hanna Hotel,
Mehmet IRMAK
10/10 Excellent
Tsuchi
3 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
雖然規模不大的酒店,入住管理及品質都很好,酒店新及安靜非常舒適。
Tsuchi
Séjour de 2 nuits en février 2019
Réponse de mexmet le 5 mars 2019
Dear Tsuchi,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Hotels.com.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
4/10 Médiocre
Voyageur vérifié
15 févr. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 8 nuits en février 2019
Réponse de mexmet le 19 févr. 2019
Dear Trevor, Thank you very much for your recent stay with us, Best Regards, Mehmet IRMAK
8/10 Bien
NOUR
Voyage en famille, Voyage d’affaires
7 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NOUR
Séjour de 4 nuits en septembre 2018
Réponse de MEXMET le 9 févr. 2019
Dear Nour ,
First of all, I would like to thank you for preferring Hanna Hotel. We have received your complaints , We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel,Best Regards,Mehmet IRMAK
10/10 Excellent
Andrei
3 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrei
Séjour de 3 nuits en décembre 2018
Réponse de MEXMET le 5 janv. 2019
Dear Andrei,
Thank you very much for your recent stay with us,
Best Regards,
Mehmet IRMAK
10/10 Excellent
Andrei
3 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrei
Séjour de 1 nuit en décembre 2018
Réponse de mexmet le 5 janv. 2019
Dear Andrei,
Thank you very much for your recent stay with us, We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK
10/10 Excellent
Sarah
1 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sarah
Séjour de 7 nuits en décembre 2018
Réponse de mexmet le 4 janv. 2019
Dear Sarah,
Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia.
We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer.
As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit.
We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future.
Kind regards,
Mehmet IRMAK