Minibar, coffres-forts dans les chambres, bureau, chambres insonorisées

Avis sur Hanna Hotel

Hanna Hotel
Topkapi Mah. Dullar Cikmazi Sok. No: 3, Topkapi, Istanbul

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 55 avis sur 84." "
Note des voyageurs de 8 (Bien), d’après 21 avis sur 84." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 84." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 84." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 84." "

9,2/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Yasmina

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2022
Réponse de mexmet le 24 nov. 2022
Dear Yasmına, Your satisfaction is our first priority. We are looking forward to welcome you back soon to provide you with the finest Turkish hospitality and wonderful surrounding of the Hanna HOTEL. With Kind Regards, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel impeccable Chambre très propre et ménage fait tout les jours
Séjour de 6 nuits en août 2019
Réponse de mexmet le 17 août 2019
Dear Guest, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La chambre était propre. C’était un vrai plaisir de retrouver ma chambre après une journée de balade
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Cher Baco, Nous vous remercions pour vos compliments au sujet de notre résidence hôtelière lors de votre récent séjour et sommes ravis d'apprendre que vous avez apprécié nos installations et nos services. Nous espérons avoir de nouveau le plaisir de vous accueillir. Mehmet IRMAK

6/10 Satisfaisant

Selen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
+ / -
La climatisation était juste au-dessus de notre tête Le lit n’était pas assez confortable Le coffre ne fonctionnait pas on a demandé à la réception de le faire, ça n’a pas été fait À 1 mn de l’arrêt PazarTekke, tram qui nous menait à SultanAhmet 9 arrêt, Eminonu 13 arrêt et à 20 mn de Taksim Transport aéroport Atarurk - Hôtel Hannah : 50-60 TL pas + ne vous faites pas avoir !! Hôtel qui accepte seulement les familles, couples mariés Localisation géographique : Super Sinon le personnel était sympathique
Séjour de 3 nuits en décembre 2018
Réponse de mexmet le 10 janv. 2019
Cher Selen, Merci d'etre descendu au Hanna Hotel recemment ainsi que pour votre revue. Encore une fois, merci d'avoir choisi notre hôtel et nous nous rejouissons de vous accueillir Cordialement. Mehmet IRMAK

8/10 Bien

AmiDeFrance, Caen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très agréable, très bien situé par rapport au lieux touristiques, à une minute de tramway T1 qui passe devant les lieux touristiques. Les personnelles très accueillantes, chaleurs et serviables. J'ai passé 2 jours de plus par rapport à ce que j'ai réservé. Bravo
Séjour de 5 nuits en novembre 2018
Réponse de MEXMET le 20 nov. 2018
Dear Valued Guest Amide , Thanks for choosing Hanna HOTEL It was a pleasure to read of your satisfaction generally on your last stay with us since it is our intention to see that each and every stay meets or exceeds your expectations. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards , Mehmet IRMAK

8/10 Bien

Nabil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good convinient Place
Hôtel assez bien équipé et très propres, personnels aux petits soins. Le petit déjeuner reste à améliorer avec une prise en compte des habitudes alimentaires plus occidentalles
Réponse de mexmet le 2 mai 2018
Cher Nabil, Merci de rester avec nous à İstanbul récemment et pour votre aimable critique que nous avons déjà partagé avec notre équipe. Merci beaucoup pour votre fidélité à Hanna Hotel et j'ai hâte de vous accueillir dans un proche avenir. Cordialement, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charmant hotel
Tout et excellent proche de tout commerce et station metro centre d istanbul a 15 minute.je le recommande a tous .
Séjour de 3 nuits en février 2018
Réponse de mehmet le 23 févr. 2018
Cher invité, Merci de votre séjour à Istanbul récemment et pour votre aimable commentaire que nous avons déjà partagé avec notre équipe. Merci beaucoup pour votre fidélité à Hanna Hotel et j'ai hâte de vous accueillir de nouveau dans un proche avenir. Cordialement. Mehmet IRMAK

10/10 Excellent

mak, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent excellent accueil chaleureux service impeccable
Séjour de 3 nuits en janvier 2018
Réponse de MEHMET le 1 févr. 2018
Dear Mak, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on EXPEDİA. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK Resepcıon desk HANNA HOTEL /İSTANBUL

10/10 Excellent

YONAS

Voyage en famille
Les points forts : Équipements
Excellent Hotel, Clean, friendly staff.
Séjour de 4 nuits en avril 2024
Réponse de mexmet le 15 avr. 2024
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!Sincere regards,Mehmet IRMAK

10/10 Excellent

Hani

Séjour de 2 nuits en juin 2023
Réponse de Hanna Hotel le 30 juin 2023
Dear Hani ShawoThank you for your kind rating usHope to see you again in the futureWith our best wishes

10/10 Excellent

Nasiha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist klein aber fein, sauber und modern eingerichtet. Das Personal war sehr nett und zuvorkommend. Wir hatten ein Zimmer mit wunderschöner Aussicht auf Istanbul. Direkt vor dem Hotel fähr die Straßenbahn. Man ist in 9 Stationen (10min.) im Zentrum. Ich würde dieses Hotel wieder wählen. DANKE wir hatten einen kurzen aber sehr schönen Aufenthalt.
Séjour de 2 nuits en mai 2023
Réponse de mexmet le 16 mai 2023
Sehr geehrte Frau Nasiha.herzlichen Dank für das freundliche Feedback bezüglich Ihrer Erfahrungen im HANNA HOTEL.Ihr Kommentar bedeutet uns sehr viel, da wir größten Wert auf die Meinung unserer Gäste legen.Unser Team bemüht sich sehr unseren Gästen den besten Service zu bieten und wir sind sehr froh, wenn uns dies gelingt. Das Wohlbefinden unserer Gäste hat bei uns stets höchste Priorität und wir freuen uns sehr, dass dies bei Ihnen so deutlich geworden ist.Besonders freut es uns zu hören, dass Sie bereits jetzt entschieden haben, Ihren nächsten Aufenthalt in İSTANBUL wieder bei uns zu verbringen.Wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt haben und hoffen, Sie bald erneut bei uns begrüßen zu dürfen!Mehmet IRMAK

8/10 Bien

Brianna

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff! Simple clean room.
Séjour de 2 nuits en avril 2023
Réponse de mexmet le 3 mai 2023
Dear Brianna, Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services. We are glad to hear that you were happy with your stay. We thank you for choosing our hotel and hope to welcome back you in near future. You can count on us Sincerely, Mehmet IRMAK

10/10 Excellent

Nurcan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de mexmet le 12 mars 2023
Sayın Nurcan HANIM,Değerlendirmeniz için teşekkürler.Saygılarımızla,Mehmet IRMAK

10/10 Excellent

Ehab

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel located near tram Station and the staff was very nice and helpful especially Mr. Nadeer and Mr. Mohamed and all other staff they did their best when we ask for help. Next time Hanna Hotel will be definitely my choice.
Séjour de 2 nuits en novembre 2022
Réponse de mexmet le 16 nov. 2022
Dear Ehab, We appreciate your time in providing this review. One of our main goals is to give our guests a flawless experience, and it is great to hear this was your case. Yours sincerely,Mohamed IRMAK

8/10 Bien

Ehab

Réponse de mexmet le 12 mars 2023
Dear Valued Guest,We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Mehmet IRMAK

4/10 Médiocre

abed

Les points faibles : Propreté et personnel et service
Réponse de mexmet le 12 mars 2023
Dear Valued Guest,We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Mehmet IRMAK

10/10 Excellent

farrah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel Very accessible, the tram station is right outside and it’s outside of the centre enough to skip the majority of traffic and close enough to quickly grab a tram into sultan Ahmet, rooms are spacious and clean, staff are accommodating definitely would stay again.
Séjour de 5 nuits en octobre 2022
Réponse de mexmet le 17 oct. 2022
Dear Farrah,thanks a lot for the great review.Indeed, we are located pretty central at the Topkapı and lots of sights are reachable in a few minutes or by tramWe hope to welcome you back soon.Best regards,Mehmet IRMAK

10/10 Excellent

Yasar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliches Personal, ich war vor Check In Zeit dort und bekam sofort ein Zimmer zur Verfügung gestellt.
Séjour de 2 nuits en septembre 2022
Réponse de mexmet le 16 oct. 2022
Liebe Yasar,herzliche Grüße und vielen lieben Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.Wir wissen dies wirklich sehr zu schätzen und freuen uns wirklich sehr, dass Sie einen perfekten und erholsamen Aufenthalt genießen konnten. Gerne habe ich Ihre Rückmeldung mit allen Damen und Herren des Hanna HOTEL, İstanbul geteilt und möchte mich gleichermaßen nochmal dafür bedanken.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen weiterhin jederzeit gerne zur Verfügung.Herzliche Grüße,Mehmet IRMAK

10/10 Excellent

Yilahong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 8 nuits en septembre 2022
Réponse de MEXMET le 3 oct. 2022
Dear Guest,Thanks for taking time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services.We thank you for choosing our hotel to stay and hope to welcome back you in near future.You can count on usSincerelyMEHMET IRMAK

10/10 Excellent

alaaldin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marvellous experience hanna
One of the best boutique hotel in Istanbul
Séjour de 4 nuits en septembre 2022
Réponse de mexmet le 7 oct. 2022
Dear Valued Guest,Thank you for choosing Hanna Hotel, during your travels to Turkey .We look forward to welcoming you back in near future.Sincerely ,Mehmet IRMAK

10/10 Excellent

Gheorghe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is very clean. Easy to take the tram.
Séjour de 2 nuits en juillet 2022
Réponse de mexmet le 24 août 2022
Dear Gheorghe, We were delighted to have you staying with us and I am very glad to hear you enjoyed your stay at the Hanna HOTEL. Many thanks for posting your kind comments. I look forward to welcoming you back again to our hotel soon. Kind regards,Mehmet IRMAK

10/10 Excellent

Ninorta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Super clean Great staff
Séjour de 10 nuits en juin 2022
Réponse de mexmet le 24 août 2022
Dear Ninorta, We were delighted to have you staying with us and I am very glad to hear you enjoyed your stay at the Hanna HOTEL. Many thanks for posting your kind comments. I look forward to welcoming you back again to our hotel soon. Kind regards,Mehmet IRMAK

10/10 Excellent

Jinne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and helpful. Breakfast was great and location was excellent!
Séjour de 12 nuits en mai 2022
Réponse de mexmet le 4 oct. 2022
Dear Jinne,Thank you for your great review! Thanks for visiting, and we hope to see you again soon! Kind Regadrs,Mehmet IRMAK

10/10 Excellent

Igal Orit

Séjour de 3 nuits en mai 2022
Réponse de mexmet le 23 mai 2022
Dear Igal ORIT, Thank you so much for taking the time to share your experience. It was our pleasure to have you as our guest and we can't wait to welcome you back to Hanna HOTEL Best Regards, Mexmet IRMAK

10/10 Excellent

Aisha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2022
Réponse de mexmet le 4 oct. 2022
Dear Aisha, Thanks for visiting, and we hope to see you again soon! Best Regadrs,Mehmet IRMAK

10/10 Excellent

Nada, villa park

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Clean
Séjour de 4 nuits en novembre 2021
Réponse de mexmet le 5 avr. 2022
Greeting Nada, Thank You for taking the time to write a review. Glad to see you enjoy your experience here with us. Looking forward to hosting you again soon! Best Regards, Mexmet IRMAK

2/10 Horrible

salah

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty and small The staff have very bad attitude and no respect at all No one speak English Over all very bad and horrible experience
Séjour de 5 nuits en décembre 2021
Réponse de mexmet le 26 janv. 2022
Dear Mr.Salaah, First of all i would like to thank you for choosing Hanna Hotel during your visit to Istanbul and for taking the time to share your feedback with us via this platform. Due to Covid 19 and some security reasons the hotel management is not allowing people who are not staying in the hotel or related to a hotel guest. and your frends complained about the process. He has been informed by the receptionist as you mentioned above .You made a single reservation but but you wanted to stay with your 2 friends.According to the information we had your friend used an inappropriate language towards our receptıon, if you do have another trip to Istanbul anytime soon and would like to stay with us again in the heart of the city, please do let me know and I will make sure you have an enjoyable experience with us.Best Regards,Mehmet IRMAK

6/10 Satisfaisant

Allam

Les points forts : Propreté et infrastructures et conditions de l’hébergement
good and comfy stay but not so great staff
Good stay hotel owned by algerians/turks. Cleaning (10/10) as its best, price not so, one of the receptionists is very rude. Shouted at me for not understanding what he wants, not so friendly ( one of the 2) instead of explaining what he wants. Also breakfast is quite normal, prices are high otherwise, but i got a discount through hotels luckily.
Séjour de 2 nuits en janvier 2022
Réponse de mexmet le 10 janv. 2022
Dear Allam, Thank you for taking the time to provide a review following your recent stay at the Hanna Hotel.I was extremely sorry to learn that your experience did not meet your expectations and you left hotel so disappointed. It is our aim to deliver an outstanding experience to all of our guests, and it is obvious we did not achieve this during your time with us.I hope to have the opportunity to receive some more details about you stay .I would be very grateful if you could provide these details and reach me via e-mail info@hannaotel.com.Rest assured that your review has been shared with our relevant departments and your concern will be addressed accordingly. It would be our pleasure to have you stay with us again in the near future. Sincerely, Mehmet IRMAK

8/10 Bien

Nizar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very cost effective and convenient - recommended
very recommended, friendly staff and good service
Séjour de 3 nuits en janvier 2022
Réponse de mexmet le 9 janv. 2022
Dear Nizar ; First of all I would like to thank you for having chosen to stay with us. I would like you to know that your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We sincerely appreciate your feedback and your suggestion will be taken into consideration to improve our guest's and in-property experience. Thank you for having taken the time to share your experience with us. We are looking forward to welcoming you back to the Hanna HOTEL during your next visit. Sincerely, Mehmet IRMAK

10/10 Excellent

Zhuldyz

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Хороший чистый Отель. Вежливое обслуживание. Близко к аэропорту
Séjour de 2 nuits en novembre 2021
Réponse de mexmet le 13 nov. 2021
Уважаемый Zhuldyz md Мы благодарим Вас за то, что выбрали отель Hanna местом Вашего пребывания в Стамбул и поделились своими впечатлениями. Большое Вам спасибо! Мы надеемся вновь увидеть Вас в нашем отеле! С уважением, Mexmet река

10/10 Excellent

Husameddin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Çok iyi
Herşeyi hakkıyla yapan güzel bir otel. Teşekkürler.
Séjour de 5 nuits en mars 2020
Réponse de mexmet le 1 sept. 2020
Dear Guest, Thank you so much for your wonderful review. We are very delighted to hear that you enjoyed your overall stay at Hanna Hotel. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. I will be sharing your kind notes with colleagues and the Management Team. We hope to welcome you back at our hotel the soonest. Sincerely, Mehmet IRMAK

10/10 Excellent

Abdul kader

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de mexmet le 2 déc. 2019
Dear Valued Guest Abdul kader, Thank you for 10-star rating. We appreciate your continued patronage and we would honor the opportunity to service you again in the future. Kind regards , Mehmet IRMAK

10/10 Excellent

Sarah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent hotel
I was very impressed with Hanna Hotel for the 3 nights I stayed there for a business trip. It had everything I look for in a hotel. It was clean, quiet, and had a very comfortable bed. The blackout curtains kept the room dark for sleeping, but there was plenty of light (natural and artificial) during waking hours. The bathroom was well designed and also had good lighting as well as shampoo, conditioner, and other toiletries people might want. The electrical plugs on either side of the bed were appreciated, and l liked the complementary slippers, too. Also, I loved that I could touch a screen on the wall indicating "Do not disturb" instead of fumbling with paper signs on a door handle. The room was bigger than most in Europe and Istanbul specifically. It was conveniently located about 1 minute from a major tram line, too. Although Turkish breakfast is not really my ideal start to the day, the array of breads, cheeses, and fruits together with yogurt and scrambled or boiled eggs was definitely sufficient. The fridge in the room was great for snacks I got at the grocery store across the street, and I was glad for the complementary bottles of water. Overall, I was quite pleased with this hotel and am not sure why it has only 3 stars when it's better than many 4 star hotels I've stayed at.
Séjour de 3 nuits en novembre 2019
Réponse de MEXMET le 26 nov. 2019
Dear Valued Guest Sarah, Thank You for sharing your review through this platform and recommending us to the travelers . We are pleased that we were able to meet your expectations and you had an enjoyable . We do hope to host you again in the future and see you soon. Kind Regards, Mehmet IRMAK

10/10 Excellent

Hasan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kaliteli butik hotel
Konum itibari ile tramvaya cok yakin kucuk butik bir hotel. odalarin temizligi ve kullanilan malzeme kaliteleri super. Kahvalti biraz daha cesitlendirilebilir. Genel anlamda ben memnun kaldim.
Séjour de 3 nuits en octobre 2019
Réponse de mexmet le 1 nov. 2019
Değerli misafirimiz, Konaklamanızda Hanna HOTEL' i tercih ettiğiniz ve konuk deneyiminizi bizlerle paylaştığınız için teşekkür ederiz. Misafirlerimizden gelen yorumların bizim için çok değerli olduğunu ve en yüksek kalite standartlarını gerçekleştirebilmemizde yorumlarınızın çok önemli olduğunu bildirmek isteriz. Genel olarak beklentilerinizi karşılamayi başardığımızı öğrenmekten memnuniyet duyduk.Bildirimlerinizi yönetim ile paylaştık. Çok yakın zamanda sizi yeniden Hanna HOTEL 'de ağırlamayı ümit ediyoruz. Saygılarımızla, Mehmet IRMAK

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr sauberes Zimmer, gutes Frühstück, nettes Personal
Séjour de 1 nuit en octobre 2019
Réponse de mexmet le 16 oct. 2019
Dear Guest, Thank you so much for your wonderful review. We are very delighted to hear that you enjoyed your overall stay at Hanna Hotel. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. I will be sharing your kind notes with colleagues and the Management Team. We hope to welcome you back at our hotel the soonest. Sincerely, Mehmet IRMAK

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en septembre 2019
Réponse de mexmet le 10 oct. 2019
Dear Guest ; First of all I would like to thank you for having chosen to stay with us. I would like you to know that your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We sincerely appreciate your feedback and your suggestion will be taken into consideration to improve our guest's and in-property experience. Thank you for having taken the time to share your experience with us. We are looking forward to welcoming you back to the Hanna HOTEL during your next visit. Sincerely, Mehmet IRMAK

6/10 Satisfaisant

Abdulhamid

Les points forts : Propreté et personnel et service
ücretsiz otopark hizmeti yazılmış ama otoparkı yok. kapı önüne iki araç konuluyor orası da çok sıkışık arabanın çizilme ihtimali var. Gerisi iyiydi. Özellikle oda temiz ve güzeldi.
Séjour de 2 nuits en septembre 2019
Réponse de mexmet le 2 oct. 2019
Sayın Abdulhamid Bey, Hanna Hotel’i tercih edip, deneyimlerinizi paylaştığınız için teşekkür ederiz.Belirtmiş olduğunuz otopark alanı çıkmaz sokak ve otelimize ait geniş bir alandır.Bu alanda araçınızın çizilme durumu yoktur aksi bir kaza olmadığı sürece.Varış yaptığınızda otelimizde konaklayan araçlı misafirlerimiz çıkış yapmak üzereydi.Yaşanan bu yoğunluktan dolayı üzüntümüzü tekrardan belirtmek isteriz. Vermiş olduğunuz detaylar yinede yönetim ekibimiz tarafından hassasiyetle incelenecek olup tekrarlanmaması için gerekli tedbirler alınacaktır. Sizi en kısa zamanda ağırlayabilmek dileğiyle, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
There was nothing I could complain about but the lack of staff’s English.
Séjour de 9 nuits en juillet 2019
Réponse de mexmet le 21 août 2019
Dear Guest, Thank you for taking the time to leave a review of Hanna HOTEL. I am happy to see that you enjoyed your stay and our services at the Hanna HOTEL. We hope to have the opportunity to welcome you back in the near future. Yours sincerely, Mehmet IRMAK

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zoals beschreven op de site. Nette hotel, goed service en behulpzaam personeel. Hotel ligt vlakbij bus en tram. Niets op aan te merken.
Séjour de 5 nuits en juillet 2019
Réponse de mexmet le 18 août 2019
Dear Zina L, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sauberkeit (vor allem das Bad/WC) Allgemeinzustand des Hotels Lage Verkehrsanbindung Personal WLAN/TV super enfang Sehr enfählungswert ***** Besser als einige andere 5-Sterne Hotels
Séjour de 6 nuits en juin 2019
Réponse de mexmet le 18 août 2019
Dear Zina L, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff, location , cleanliness , almost everything was great, it was really amazing stay with my family.
Séjour de 2 nuits en mai 2019
Réponse de mexmet le 14 mai 2019
Dear Guest, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Dear Guest, Thank you for taking a moment to share your recent experience at HANNA HOTEL. We are very happy to hear you found the hotel in general to your liking and we want to thank you for taking the time to share your feedback on EXPEDİA.. Thank you for staying at HANNA HOTEL and we hope you choose to stay with us again whenever your travel . Best Regards, Mehmet IRMAK

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en avril 2019
Réponse de mexmet le 3 mai 2019
Dear Guest, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sauberkeit, Personal, Frühstück einfach SUPER. Auch der Inhaber kümmert sich persönlich und ist sehr nett. Alles sehr überschaubar und familiär Gerne wieder. Nichts zu bemängeln!
Séjour de 4 nuits en avril 2019
Réponse de mexmet le 3 mai 2019
Lieber Gast,, vielen Dank für das tolle Lob. Wie schön, das Sie sich mit Ihrer Familie so wohlgefühlt haben. Alles Gute aus dem Hanna Hotel, Mehmet IRMAK

10/10 Excellent

Tsuchi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
雖然規模不大的酒店,入住管理及品質都很好,酒店新及安靜非常舒適。
Séjour de 2 nuits en février 2019
Réponse de mexmet le 5 mars 2019
Dear Tsuchi, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Hotels.com. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
It was not suiterble at all for disable people as it as a very bad hill right outside the hotel.
Séjour de 8 nuits en février 2019
Réponse de mexmet le 19 févr. 2019
Dear Trevor, Thank you very much for your recent stay with us, Best Regards, Mehmet IRMAK

8/10 Bien

NOUR

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
i liked everything except that at night there is not any places around and the breakfast wasn't that pleasing. but all in all it was great experience that i will always recommend
Séjour de 4 nuits en septembre 2018
Réponse de MEXMET le 9 févr. 2019
Dear Nour , First of all, I would like to thank you for preferring Hanna Hotel. We have received your complaints , We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel,Best Regards,Mehmet IRMAK

10/10 Excellent

Andrei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de MEXMET le 5 janv. 2019
Dear Andrei, Thank you very much for your recent stay with us, Best Regards, Mehmet IRMAK

10/10 Excellent

Andrei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de mexmet le 5 janv. 2019
Dear Andrei, Thank you very much for your recent stay with us, We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean hotel, very close to the station with excellent location.
Séjour de 7 nuits en décembre 2018
Réponse de mexmet le 4 janv. 2019
Dear Sarah, Thank you very much for your recent stay with us, and for taking your time to share your experiences with us on Expedia. We are truly honored to learn you have enjoyed the experiences at Hanna Hotel. Your feedback will definitely be shared with our team, as it will encourage, and motivate all of our staff to maintain and improve our services and facilities we offer. As İstanbul has four beautiful seasons, we hope you to have an opportunity to enjoy other great views of the city during other seasons on your next visit. We look forward to the pleasure of welcoming you back to Hanna HOTEL, hopefully soon in the near future. Kind regards, Mehmet IRMAK