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Avis sur Bentley Hotel Bosphorus - Special Class

Bentley Hotel Bosphorus - Special Class
Halaskargazi Cad. No 23 Harbiye, Istanbul, Istanbul

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 27." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 27." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 27." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 27." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 27." "

8,4/10

Propreté

8,2/10

Personnel et service

6,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

wesall

Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

8/10 Bien

Yagmur

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Açıkçası konumu için tercih Ettim konum tam Nişantaşı girişi Butik minik hotel , Herkes İlgili kibar kaldığım oda ekonomi oda ve küçük ama hijyen mükemmel. Fiyat Performans güzel
Séjour de 2 nuits en décembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Hüseyin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Süperin üstünde bir Hotel.Herkese tavsiye ederim.
Séjour de 2 nuits en décembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Selcuk

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel yeni ve çok temiz, personel çok iyi ilgileniyor
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

2/10 Horrible

Ümit Yasar

Séjour de 1 nuit en décembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestI would like to thank you for your comments regarding your stay at Bentley Hotel Bosphorus, It is disheartening to know that your experience with us was less than favorable during yourstay. Please allow me to apologize on behalf of our team for the inconvenience you endured, andassure you that this situation is not indicative of the standards we want to be known for, or strive toprovide. Guest feedback is the only true way for us to measure the effectiveness of our servicedelivery and unfortunately in this case, it has come at your expense as well as a poor way for you toremember us by. We place great value in your custom, and your continued relationship withBentley Hotel Bosphorus ; and would be very happy to welcome you back.Looking forward to welcome you back to give you the experience and excellent service you deserve.Sincerely,

2/10 Horrible

Armando Andres

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personal poco amable, tuve un problema con mi reserva y no se tomaron el tiempo siquiera en estudiar el caso. Simplemente me dijeron que es lo que hay. Me quede en otro más sencillo y la atención fue de primera y el personal atento y amable. No lo recomiendo
Séjour de 1 nuit en novembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestI would like to thank you for your comments regarding your stay at Bentley Hotel Bosphorus, It is disheartening to know that your experience with us was less than favorable during yourstay. Please allow me to apologize on behalf of our team for the inconvenience you endured, andassure you that this situation is not indicative of the standards we want to be known for, or strive toprovide. Guest feedback is the only true way for us to measure the effectiveness of our servicedelivery and unfortunately in this case, it has come at your expense as well as a poor way for you toremember us by. We place great value in your custom, and your continued relationship withBentley Hotel Bosphorus ; and would be very happy to welcome you back.Looking forward to welcome you back to give you the experience and excellent service you deserve.Sincerely,

10/10 Excellent

Mouhammad Lamine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Nagehan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Bentley Hotel Bosphorus le 18 janv. 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

8/10 Bien

Samya Sarlo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay in Istanbul
The hotel restoration is great, modern zen and comfortable. I can suggest to add towel hangers in the bathroom, the shower floor can be slippery and finally I did not understand in the beginning what you mean by “Special Class” , I suggest to be more specific for your future customers to avoid surprises.
Séjour de 3 nuits en novembre 2023

2/10 Horrible

Meral

Nul
Séjour de 9 nuits en novembre 2023

8/10 Bien

Ugur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Pari

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay! Staff were respectful and very helpful, hotel was clean, close to shopping malls in walking distance and breakfast was great. It was worth the money! 10 out of 10!
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Mehry

It’s close to all the shops
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Shifteh, mission viejo

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
The property is located on a very busy street so you hear car noise and honking all through the night. We stayed for 3 nights and our room was never cleaned even after requesting it and turning on the cleaning light. Had to ask for towel change and ended up getting towels with wholes in them. Shower had no door so water spilled every where and no fan either so it stayed moist and smelled like cigarette smoke. You could even smell cigarette smoke at breakfast as employees smoked right outside the lobby door. Would not recommend this place.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good overall
The hotel was good overall, but the charger in our room was not working which was inconvenient. We asked for a room higher up but they didn't accommodate it so there was noise coming from outside. The staff was constantly arguing between themselves and it was disturbing.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Ali berkay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Taoufik

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not for a longer stay
very narrow room with window opening onto a shaft and bathroom difficult to access. In short, the reality does not correspond in any way to the images on the reservation site
Séjour de 8 nuits en octobre 2023

8/10 Bien

Wing Yan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
有smart TV
Séjour de 4 nuits en octobre 2023

2/10 Horrible

eyüp

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cok vasat bir otel calisanlarda öyle ayrica terbiyesizler daha detayli yazmak istemiyorum
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Sekul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente hotel muy buena atención y disposición, al lado del metro
Séjour de 4 nuits en octobre 2023

6/10 Satisfaisant

Abdullah

Voyage en groupe, Voyage d’affaires
Les points faibles : Équipements
Good breakfast Difficult to get answer to inquire, poor English speaker,only one at the reception and i do not feel relaxed
Séjour de 5 nuits en octobre 2023

8/10 Bien

gozde

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
kknumu iyi otoparkla ilgişi sıkıntı yok gorevliler yardımsever ve ilgili sadece oda metrajı kucuk biz 1 gece kaldıgımız için problem olmadı ama uzun kalacaksanız geniş odayı tercih etmelisiniz
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Mustafa murat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Hayrettin Ihsan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Nour

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a comfortable stay and everything we requested they were able to provide
Séjour de 3 nuits en mars 2023