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Avis sur Aruna Hotel

4 out of 5
Aruna Hotel
Cankurtaran Mah. Ahirkapi Sok No:28, Sultanahmet, Istanbul, Istanbul

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 149 avis sur 384." "
Note des voyageurs de 8 (Bien), d’après 106 avis sur 384." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 384." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 384." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 384." "

7,6/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 Horrible

ilhame

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fuir comme on a fuit
A notre arrivée le menage n'était pas fait ils ont juste déplié le canapé, il y avait de la poussière en dessous, les tasses des anciennes personnes étaient encore là avec un fond de liquide (cafe thé ?) On a réclamé un drap on nous a répondu qu'il y avait pas et on nous a ramené une couette humide. On s'est plaint on nous a promis de nous changer de chambre à cause du bruit, la chambre était juste à côté de la salle petit déjeuner, le lendemain le ménage a été fait comme il se doit, alors qu'il n'avait pas été fait ni avant ni pendant notre séjour à la rigueur changement de serviettes et pas régulièrement.mon amie étant allergique à la poussière nous avons écourté notre séjour dans cet hôtel (non remboursable)
Séjour de 5 nuits en octobre 2023

10/10 Excellent

Wolfinance

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gréât people - nice location
Séjour de 8 nuits en février 2022
Réponse de Ramazan Sagır le 21 févr. 2022
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2022
Réponse de Ramazan Sagır le 5 févr. 2022
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Horrible

Sabrina

Voyage en groupe
Les points faibles : Personnel et service
A eviter absolument!
Je n'ai pas eu l'occasion de voir l'hotel puisqu'a mon arrivee on m'a annonce que ma chambre n'etait pas disponible malgre une confirmation orale donnee la veille. On m'a transfere dans l'hotel du frere a 10mn a pieds, un hotel moins cote, les lits etaient minuscules a peine gerable pour un adulte j'ai d'ailleurs failli en tomber dans la nuit. Le matelas etaient inconfortables, deux jours de mal de dos, salle de bain avec des moisissures, petit dejeuner mediocre, meme pas de beurre. L'hotel a fait preuve de malhonnete en vendant une chambre qu'il n'avait pas!
Séjour de 3 nuits en octobre 2021
Réponse de Ramazan Sagır le 17 nov. 2021
Dear Aruna Guest, Thank you for taking the time to share your feedback on ARUNA HOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Aruna Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at ARUNA HOTEL Istanbul. Yours sincerely,

8/10 Bien

Jamel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charmant petit hôtel
Bon petit hôtel. Personnel très sympathique.
Séjour de 4 nuits en mai 2021
Réponse de Ramazan s. le 2 juin 2021
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Hasan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
Parfait comme toujours, autours de 13e la nuit Difficile de faire mieux pour la prestation Tout y est, salle de bain, tv, clim Nécessaire de douche Tout est fonctionnel et tout est propre Cote emplacement pas ou très peu de circulation donc calme et très bien placé A quelques minutes de sultan ahmet Ainsi que du tramway Le rapport prestation prix est imbattable et il difficile de faire mieux, je recommande
Séjour de 2 nuits en août 2020
Réponse de Ramazan S. le 14 sept. 2020
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely

8/10 Bien

Ahmed

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
bon séjour dans un quartier proche du centre ville
bon séjour dans un quartier proche du centre ville historique. Tout est accessible à pied. Sourire et conseils du personnel toujours présent. MERCI :) good stay in a neighborhood near the historic city center. Everything is within walking distance. Smile and advice from the staff always present. THANK YOU :)
Séjour de 9 nuits en mars 2020
Réponse de Ramazan S. le 16 juin 2020
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2020
Réponse de ramazan le 17 janv. 2020
Dear Aruna Guest, Thank you for taking the time to share your feedback on ARUNA HOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Aruna Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at ARUNA HOTEL Istanbul. Yours sincerely,

10/10 Excellent

Nasera

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2019
Réponse de ramazan sagır le 11 oct. 2019
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Médiocre

Abdou

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rien. A part le petit déjeuner était convenable. ?????????????
Séjour de 3 nuits en septembre 2019
Réponse de RAMAZAN le 4 oct. 2019
Dear Aruna Guest, Thank you for taking the time to share your feedback on ARUNA HOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Aruna Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at ARUNA HOTEL Istanbul. Yours sincerely,

10/10 Excellent

Tarik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacances au top a l’aruna hôtel
Hôtel parfaitement situé pour un séjour orienté visite. Tout est accessible à pied...hôtel parfaitement desservi quand on vient de l aéroport. Un métro et un tramway et on y est. Les conseils de ramadan à l accueil ont été très utiles. Il y a toujours quelqu un pour nous conseiller. Merci à eux. Si vous cherchez la proximité avec les’ monuments...visites...bosphore...grands bazars...foncez. Tarik.
Séjour de 6 nuits en février 2019
Réponse de RAMAZAN SAGIR le 4 mars 2019
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

mikael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé
très bon accueil et services de la part du personnel malgrès que personne ne parle français, si vous etes là bas allez manger à Albura Kathisma Restaurant
Séjour de 18 nuits en mai 2018
Réponse de Ramazan Sagır le 19 juin 2018
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Bien

Mulhousien, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité prix Service imppeccable
L'hotel est certe petit mais confortable et agréable. On n'est pas déranger, ld gérant super dispo et les chambres propres bien qu'ayant besoin d'une nouvelle déco.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très mauvaise expérience à Istanbul
Les chambres sont délabrées et celles donnant sur la rue sont bruyantes. Elles sentent très mauvais, le vieux, le produit anti-mites, et les salles de bain sont mal entretenues (éviers et bac à douche bouchées etc.). Le personnel et très réduit et l'accueil est très mauvais. Le monsieur à la réception n'a même pas répondu à notre "Bonjour" le matin. Il y a beaucoup d'autres hôtels de qualité et mieux situés dans le vieil Istanbul.

8/10 Bien

Couple sans enfant, France

Les points forts : Propreté et personnel et service
Très bon emplacement de cet hotel.
Cet hotel est vraiment situé proche des centres d intérêts d Istanbul. Personnel agréable. Chambre propre. Petit dėjeuner peu variė mais correct.

8/10 Bien

marc, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hotel correct
Hotel très correct, assez bien placé. La chambre est un peu petite pour 4 personnes. Pour notre part, elle donnait sur une cour et était donc silencieuse. Le staff est cordial et à l'écoute.

2/10 Horrible

Zarzhnga

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is great but that's about it! The property is very old and needs a lot of repairs. The lady at reception is VERY LOUD! They don't consider the time and when people are sleeping. She would be yelling at 1am . We asked several times for our rooms tvs to be fixed but that never happened. I really wish I had read the reviews before booking. I would pay a bit more and get a better hotel.
Séjour de 9 nuits en février 2024

2/10 Horrible

Neve

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ITS A TRAP! Do not ruin your vacation on this place. The reception is not friendly. We booked for several nights. They didn’t have our room ready and we were placed in some random dirty beaten down apartment not even another hotel. They made money off us while they booked other people in our room. This is scamming people. Meanwhile we were at the re option we heard another and don’t expect Expedia to help, they were useless! cou Le complaint. Nothing is as they promise!
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Prachi

Les points forts : Infrastructures et conditions de l’hébergement
The hotel is located in a decent neighborhood, not too far from Sultanahmet and all the tourist places. Breakfast was less than exciting and there was no room cleaning service for the 4 days I stayed. Not sure if I had to explicitly ask them for it. Overall, not bad for the price.
Séjour de 4 nuits en mars 2024

2/10 Horrible

Ervin

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dreckig, falsche Zimmer, „Hotel“ keinen Stern wert,
Séjour de 4 nuits en mars 2024

2/10 Horrible

Celestino

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scarsità nella pulizia letti mai rifatti rubinetti bagno non funzionante
Séjour de 3 nuits en février 2024

8/10 Bien

GIOVANNI

Séjour de 5 nuits en décembre 2023

2/10 Horrible

Ahmed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 11 nuits en novembre 2023

8/10 Bien

samer

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff
Séjour de 1 nuit en septembre 2023
Réponse de ramo le 3 févr. 2024
thank you

2/10 Horrible

Asif

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst hotel you can ever book. Please trust me and never book this hotel. This hotel stinks so bad, have mold and disgusting rooms. The restroom have the galley opening with no locks. No security at all .
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Riyad

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You will be lucky if you got hot water for a shower. No heating in dining areas. Bath tubs need replacing. Very noisy at night in reception. If you did not ask for fresh towels, they would not be changed.
Séjour de 4 nuits en novembre 2023

2/10 Horrible

Shazia

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Asif

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Hi guys, Nice hotel, Good location, near blue Mosque and lots of restaurants and shopping area. Good value for money.
Séjour de 4 nuits en novembre 2023

2/10 Horrible

Rehman Khalil Malik

Séjour de 8 nuits en novembre 2023

2/10 Horrible

Shaban

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023

6/10 Satisfaisant

Natalia

Voyage en groupe
Les points faibles : Propreté
The room was not properly cleaned
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

safdar

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023

2/10 Horrible

Mustapha

Voyage en famille
Beware of deceitful pictures on their website!
This hotel is a complete mascarade! What you see on their website (which looks great and cozy), reality is "it is awefully filthy". The misleading 8.5 rating might have been correct when the hotel launched. Now I would not advise anyone (family, big or small) to go there. We took 2 rooms. One was assigned to us de facto and it was so bad that we decided then to go to another hotel (we had alread paid $1000). It had a terrible smell, a mix of cooking and unhealthy moisture. Unbearable! We demanded to change and we got another one and got bit by mosquitos every night, My kids got bit and kept scratching where it itched the whole day. We gave them some medicine. The shower was filthy. The picture shows an elevator. It does not function! (It was one of the criteria to select this hotel: grandma cannot take stairs.) We skipped all breakfasts because it was bare minimum, served on a plate ahead of time by someone, and in an obscure room in the open courtyard with 4 or 5 cats running all over. An unleashed black dog sits on the already dirty couches and - although harmless - scared my kids every now and then whenever popping from nowhere. The smoking area is right at the front door, thus letting all the smoke get in. We could smell tobacco smoke from the rooms on the same floor. The only positives that must be stated: a nice receptionist who apologetically changed the rooms for us twice, and the proximity to the sea shore at a walking distance from the hotel. True rating? Barely 2.
Séjour de 5 nuits en septembre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very bad choice
they didn't clean room bad place difficult to move very bad breakfast not buffet just plates we didn't eat. tables not clean . air-condition. tv. bar. not working furniture not repaired
Séjour de 2 nuits en août 2023

2/10 Horrible

Abdelmalek

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Het viel ontzettend tegen. De kamers waren vies en er werd niet goed schoongemaakt. Er was van alles stuk wat vervolgens niet werd gerepareerd. Het ontbijt was vreselijk; en er was helemaal geen keus. De foto’s kwamen helemaal niet overeen met de werkelijkheid. We hebben niet gekregen waar we voor hebben betaald. Ik raad dit hotel helaas echt af!
Séjour de 8 nuits en septembre 2022

2/10 Horrible

john

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
On arrival the rooms that we booked were not available, we were given different accommodation at nearby hotel, the accommodation was dirty, old furniture, mouldy bathroom, next day we got told we have to be moved again as the accommodation is booked, we were given another place a small apartment that was in worse condition then the first one, and we didn't have any saying on where they are moving us. we booked to rooms in Aruna hotel not moving every day in different accommodation, we chose Aruna hotel on the base of 4 stars, but our accommodation was not even 2 stars.
Séjour de 5 nuits en septembre 2022

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff they were very helpful with everything including transportation, and Tours! Great location!
Séjour de 10 nuits en septembre 2022

4/10 Médiocre

suada

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leider nur enttäuscht,
Séjour de 4 nuits en septembre 2022

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
experiencia UNICA
Lilia nla anfitriona fue muy amable y nos dio un UPGRADE a un departamento con hermosa vista al BOSFORO la noche de llegada, despues fuimos a nuestras habitaciones que estaban muy buenas... hermosa experiencia en el HOTEL .... me volveria a quedar en el hotel de regreso a Estambul.. personal muy agradable, hotel en lugar centrico con acceso facil a movilidad tanto caminando por Sultanamet o tomar taxis.
Séjour de 4 nuits en août 2022

2/10 Horrible

Raphael

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the worst hotel I have stayed in my entire life! Don't believe the pictures you see in the hotel listings. Those pictures must have been taken 10 years ago. The hotel is in an awful shape! The bathrooms are run-down. Showers have old mold and broken shelves. We stayed in a basement rooms with shower cabins lifted up in almost 70 centimeters from the floor and it was very difficult to get into and out of them. The bedding was awful. Some pillows had no pillow cases and had old yellow stains all over them. Some pillows were stuffed with some uneven lumps of something. When we moved in my blanket was still wet. Also my wife's blanket had some dead insects in them. The towels are so old that they had holes in them. Some towels were just torn in half to be smaller. At one point we asked a cleaning person to take out several trash bags with food in them, and that person just left them outside our room on the floor. The elevator that is prominently pictured in one of the photos does not work. The place has dogs running around in the cafeteria and at the entrance. One big not pleasantly looking dog just spreads itself on the welcome mat and sleeps and you have to make sure you don't step over it! On the positive side, the staff was friendly and was trying to help. But still the condition were horrible and we were so glad we finally checked out of that place!
Séjour de 4 nuits en août 2022

2/10 Horrible

Metin

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

2/10 Horrible

Mubashir

Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
we had the worst experience there, the hotel staff is not helping at all, They show their hotel 4 stars, but in reality it is not even 1 star. we had total 2 rooms 4 night booking, but after just 1 night we decided to leave this bad hotel. there are no curtains in the rooms so everyone from other building can see you. the fridge & TV not working. not recommended at all, don't trust the photos these are all lies.
Séjour de 1 nuit en juin 2022

8/10 Bien

Ahmed Nabil

Voyage en famille
Está muy bien comunicado en el centro de Estambul ubicación excelente esta de obras para mejorar el hotel tiene falta de personal de servicio , desayuno variado pero muy repetitivo todos los días,pésima limpieza quizá por las obras de mejoría que está haciendo personal amable
Séjour de 10 nuits en mai 2022

2/10 Horrible

joseph

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2022

2/10 Horrible

Harris

Séjour de 4 nuits en mai 2022

10/10 Excellent

Misbah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good bed and breakfast. close to tourist location of visit
Séjour de 2 nuits en mars 2022
Réponse de Ramazan Sagır le 24 avr. 2022
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Ajazulhaq

Séjour de 1 nuit en janvier 2022
Réponse de Ramazan Sagır le 21 févr. 2022
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Ajazulhaq

Séjour de 1 nuit en janvier 2022
Réponse de Ramazan Sagır le 21 févr. 2022
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Kein 4 Sterne Hotel, sondern Boutique Hotel
Im Internet steht es sei ein 4 Sterne Hotel. Das ist gelogen! Es ist wenn überhaupt ein 2 Sterne Hotel. Die Betten sind kaputt und die Dusche in unseren Zimmer hat nicht funktioniert. Die Mitarbeiterin Lili war das einzig positive an unserem Aufenthalt. Sie war jederzeit erreichbar und hilfreich.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HAPPINESS
Great staff, friendly and hardworking, 👌👍😁Bravo
Cat lovers welcome😁
Séjour de 4 nuits en novembre 2021
Réponse de Ramazan Sagır le 9 déc. 2021
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,