Avis sur La Quinta Inn & Suites by Wyndham Indianapolis Airport West
La Quinta Inn & Suites by Wyndham Indianapolis Airport West
2251 Manchester Dr, Plainfield, IN
Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille
4 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Manager le 5 mai 2023
Hi Jean,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better and great value for money. Thank you again for choosing to be a guest with us. We look forward to your next stay.
8/10 Bien
William
Voyage en famille
19 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for the money
William
Séjour de 1 nuit en décembre 2021
Réponse de Manager le 27 févr. 2022
Thank you for sharing your experience. We truly appreciate the insight regarding our tv. I hope that we will impress you with exemplary service during future visits.
8/10 Bien
Akila
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Akila
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
RAJENDRA
Voyage en famille, Voyage d’affaires
23 avr. 2024
Les points forts : Personnel et service et équipements
RAJENDRA
Séjour de 2 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
Hello RAJENDRA,We appreciate your feedback and apologize for any inconvenience caused by the noise. We will pass on your comments to our maintenance team to investigate further. Guest satisfaction is our priority, and we strive to ensure a comfortable stay for all guests.
6/10 Satisfaisant
Keith
Voyage en famille avec de jeunes enfants
21 avr. 2024
Keith
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Keith, We apologize for any inconvenience you experienced. Our hotel enforces a strict non-smoking policy and we encourage guests to report any disturbances during their stay. Your feedback is important to us to ensure a pleasant experience for all our guests.
4/10 Médiocre
Jocelyn
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Jocelyn
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Jocelyn, We apologize for any inconvenience you experienced and appreciate your feedback. Please rest assured that guest concerns are of top priority, and we strive to address and rectify any discrepancies in a timely manner. Your patience and understanding are valued as we continue to work on improving our services.
2/10 Horrible
Uday
Voyage d’affaires
20 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Uday
Séjour de 4 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Uday,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the relevant team members for their awareness and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly for further assistance.
8/10 Bien
Terri
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terri
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Terri, We appreciate you choosing our hotel for your stay! If there were any areas where we could improve, please reach out to us directly so we can address them and make your next visit even more enjoyable. Safe travels!
10/10 Excellent
Kamal
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kamal
Séjour de 2 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Kamal,We are delighted to hear that you enjoyed the cleanliness of our rooms and found our staff approachable. It's great to know that you had a smooth check-in experience, even late at night. Thank you for appreciating our ample parking and the breakfast offered. We hope you felt welcomed during your stay and that you had a comfortable visit overall.
10/10 Excellent
Mark
Voyage en couple
16 avr. 2024
Les points forts : Personnel et service et équipements
Mark
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Mark,We are delighted to hear that you found your room clean and that check-in went smoothly. We strive to provide a pleasant experience for all our guests. Your feedback is appreciated and we hope to welcome you back in the future.
10/10 Excellent
Junior
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Junior
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Junior,We are pleased to hear that you enjoyed our modern facilities and amenities during your stay. Your feedback is invaluable to us as we continually strive to enhance our guests' experience. If you have any further comments or suggestions, please do not hesitate to contact our management team.
8/10 Bien
William
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello William, Thank you for taking the time to leave your feedback. We appreciate your kind words and are glad you enjoyed your stay with us. Your satisfaction is our top priority and we hope to welcome you back soon for another enjoyable experience.
10/10 Excellent
Daniel
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 avr. 2024
Hello Daniel,We appreciate you taking the time to share your feedback with us. If there are any specific areas you believe we could improve upon, please do not hesitate to reach out to management. Safe travels!
10/10 Excellent
Keith
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Keith,We appreciate your feedback on our convenient location near the freeway, gas stations, and restaurants. Thank you for choosing to stay with us!
10/10 Excellent
Toni
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toni
Séjour de 3 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Toni,We are delighted to hear that you found the room spacious and clean during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience at our hotel.
10/10 Excellent
Sherry
Voyage d’affaires
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherry
Séjour de 2 nuits en mars 2024
Réponse de Manager le 11 avr. 2024
Hello Sherry,We appreciate your feedback on the convenience and affordability of our hotel. Your satisfaction is important to us, and we strive to provide a comfortable stay for all our guests. Should you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for staying with us.
10/10 Excellent
Lauran
Voyage en famille avec de jeunes enfants, Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauran
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Lauran,We appreciate your kind words about our helpful team and convenient location for the concert at Lucas Oil Stadium. Your feedback is valuable to us and we hope to welcome you back for another enjoyable stay in the future.
10/10 Excellent
Phil
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phil
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Phil,We are thrilled to hear that you enjoyed your stay with us! We appreciate your kind words and look forward to welcoming you back in the future.
8/10 Bien
Hiral
3 avr. 2024
Hiral
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 avr. 2024
Hello Hiral,We are delighted to hear that you had a pleasant stay with us. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future!
2/10 Horrible
Brad
Voyage en famille avec de jeunes enfants, Voyage d’affaires
1 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Brad
Séjour de 1 nuit en mars 2024
Réponse de Manager le 4 avr. 2024
Hello Brad, We appreciate you bringing these concerns to our attention and apologize for any inconvenience this may have caused during your stay. Our team strives to maintain a high standard of cleanliness and we will address these issues with the appropriate departments to ensure they are resolved promptly. Your feedback is valuable in helping us improve our services for future guests.
8/10 Bien
Thomas Grant
30 mars 2024
Les points forts : Propreté
Thomas Grant
Séjour de 2 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Thomas Grant,Thank you for sharing your feedback with us. We appreciate knowing that you found our hotel to be a good value overall. Please feel free to reach out to our management team directly with any further comments or concerns you may have.
10/10 Excellent
Rachel
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Rachel,We're pleased to hear you found our hotel conveniently located near the airport. We strive to offer a seamless travel experience for our guests. Your feedback is valuable to us as we continue to enhance our guests' stay. Thank you for choosing to stay with us.
10/10 Excellent
Tammy
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Tammy,We apologize for any inconvenience caused by the absence of a hot tub during your stay. Your feedback is valued, and we appreciate you sharing your thoughts with us. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
4/10 Médiocre
Kelli
Voyage en famille, Voyage d’affaires
25 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kelli
Séjour de 2 nuits en mars 2024
Réponse de Manager le 27 mars 2024
Hello Kelli, We appreciate your feedback regarding the room condition, and we will certainly share this with our team for improvement. It's wonderful to hear that you had a positive experience with our staff during your stay. We value your comments and hope to welcome you back for a better experience in the future.
8/10 Bien
Debra
24 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Debra
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Debra, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
10/10 Excellent
Timothy
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Timothy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Timothy,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed our facility and found it to be uncrowded during your stay. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable experience in the future.
8/10 Bien
Richard
20 mars 2024
Les points forts : Propreté
Richard
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Richard,We are glad to hear that you had a positive experience during your stay with us. Our team strives to provide excellent service to all our guests. Should you have any suggestions or feedback, feel free to reach out to our management team directly. Thank you for choosing to stay with us.
10/10 Excellent
David
14 mars 2024
David
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 avr. 2024
Hello David,We're thrilled to hear you had a wonderful stay with us! Looking forward to welcoming you back soon for another fantastic experience.
8/10 Bien
Clark
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clark
Séjour de 1 nuit en mars 2024
Réponse de Manager le 16 mars 2024
Hello Clark,We are thrilled to hear you appreciated our hardworking staff and cleanliness standards in our dining area. Your positive feedback motivates us to continue providing excellent service. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excellent
Cindy, OAK LAWN
Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en mars 2024
Réponse de Manager le 15 mars 2024
Hello Cindy,Thank you for sharing your detailed feedback with us. We appreciate your kind words about our breakfast, pricing, and helpful staff. Your comments about the furniture and sink have been noted for further review. We hope to welcome you back for an improved experience in the future.
10/10 Excellent
Luz Emily
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luz Emily
Séjour de 4 nuits en mars 2024
Réponse de Manager le 14 mars 2024
Hello Luz Emily,We are thrilled to hear that you enjoyed your stay with us and that our clean property and friendly staff made your experience memorable. Your kind words mean a lot to us, and we are grateful for your feedback. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excellent
Sherri
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherri
Séjour de 1 nuit en mars 2024
Réponse de Manager le 14 mars 2024
Hello Sherri,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience at our hotel and look forward to welcoming you back in the future.
8/10 Bien
jody
Voyage avec des animaux de compagnie
7 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
jody
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 mars 2024
Hello jody, We apologize for the inconvenience you experienced during check-in. Hotel management is always available to assist with any concerns that may arise. Please feel free to reach out to our team so we can better understand and address any issues with your reservation. Thank you for sharing your feedback with us.
8/10 Bien
William
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mars 2024
Réponse de Manager le 7 mars 2024
Hello William,We appreciate your positive feedback about our hotel's location and cleanliness. We strive to offer a convenient stay for all our guests. Thank you for choosing to stay with us.
8/10 Bien
Angela
4 mars 2024
Angela
Séjour de 1 nuit en mars 2024
Réponse de Manager le 24 mars 2024
Hello Angela,We're thrilled you enjoyed your stay with us! If there's anything we can do to make your next visit a perfect 5-star experience, please don't hesitate to let us know. We look forward to welcoming you back soon!
8/10 Bien
Elton
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elton
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Elton,Thank you for sharing your experience with us. We appreciate your kind words and are delighted to hear that you found our hotel to be friendly. We always strive to provide exceptional service to all our guests and it's fantastic to know that you felt welcomed during your stay. We look forward to welcoming you back in the future.
10/10 Excellent
Tracie
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracie
Séjour de 1 nuit en février 2024
Réponse de Manager le 2 mars 2024
Hello Tracie,We appreciate you choosing to stay with us and taking the time to share your feedback. It's great to hear that you found our hotel to be a good place to stay for the night. If you have any further comments or suggestions, please feel free to reach out to our management team.
8/10 Bien
miyai
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
miyai
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello miyai,We appreciate your feedback and are glad to hear you had a satisfactory experience with us. Thank you for choosing our hotel for your stay. Your comments will be shared with our team for their awareness. We hope to welcome you back in the future.
8/10 Bien
Thomas
Voyage en famille avec de jeunes enfants
19 févr. 2024
Les points forts : Propreté et personnel et service
Thomas
Séjour de 4 nuits en février 2024
Réponse de Manager le 22 févr. 2024
Hello Thomas,We are delighted to hear that you enjoyed your stay with us and found our staff to be accommodating. It's great to know that you were able to start your day off right with our breakfast offerings. We appreciate your feedback and hope to welcome you back in the future.
8/10 Bien
Devin
19 févr. 2024
Devin
Séjour de 3 nuits en février 2024
Réponse de Manager le 22 mars 2024
Hello Devin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 Excellent
David
Voyage en groupe
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en février 2024
Réponse de Manager le 21 févr. 2024
Hello David, Thank you for sharing your detailed feedback on your recent stay. We are delighted to hear that you found our hotel clean, quiet, and enjoyed our friendly staff and updated rooms. We apologize for any inconvenience caused by the icy conditions in the parking lot. Your safety is of utmost importance to us. We appreciate your recommendation and hope to welcome you back in the future.
10/10 Excellent
William
Voyage en couple
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 6 nuits en février 2024
Réponse de Manager le 17 févr. 2024
Hello William,Thank you for sharing your experience with us. We're glad to hear that our team was able to address your maintenance issue promptly. We appreciate your feedback about the cleanliness of the room, and we will share this with our housekeeping team for their review. It's great to know you found our location convenient for your visit to Indianapolis.
10/10 Excellent
Freddie
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freddie
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 17 févr. 2024
Hello Freddie,Thank you for staying with us and for sharing your positive feedback! We are delighted to hear that you enjoyed our convenient location, tasty breakfast, and experienced kind and friendly service from our staff. We appreciate your valuable comments and hope to welcome you back in the near future for another great stay.
10/10 Excellent
Katherine
12 févr. 2024
Katherine
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 avr. 2024
Hello Katherine,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.
10/10 Excellent
Katherine
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Hello Katherine,Thank you for choosing our hotel for your stay. We appreciate your kind words about our affordable rates and are glad you had a pleasant experience. We hope to welcome you back in the future for another enjoyable stay.
10/10 Excellent
Shelby
12 févr. 2024
Shelby
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Hello Shelby,We're delighted to hear that you had a fantastic experience during your stay with us! We aim to provide our guests with exceptional service and a memorable stay. If you have any further feedback or if there is anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to serving you again soon!
10/10 Excellent
Tina, Fort Wayne
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tina
Séjour de 2 nuits en février 2024
Réponse de Manager le 6 févr. 2024
Hello Tina,Thank you for your kind feedback on our staff and breakfast. We're pleased to hear that you had a positive experience during your stay. We appreciate your time in sharing your thoughts and hope to welcome you back again soon.
8/10 Bien
Bekim
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bekim
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 1 févr. 2024
Hello Bekim, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 Excellent
Sandra
29 janv. 2024
Sandra
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Sandra,Thank you for recommending our hotel! We are delighted to hear that you had a positive experience during your stay. We strive to provide exceptional service and a comfortable environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another wonderful stay.
10/10 Excellent
John
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 30 janv. 2024
Hello John,Thank you for taking the time to recommend our hotel. We are glad to hear that you found our property clean, quiet, and safe. Our team takes pride in providing a professional and responsive service to our guests. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.