Spécialités Cuisine italienne

Avis sur Hotel Granduca Houston

5 out of 5
Hotel Granduca Houston
1080 Uptown Park Blvd, Houston, TX

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 768 avis sur 963." "
Note des voyageurs de 8 (Bien), d’après 95 avis sur 963." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 963." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 963." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 963." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

toto 007, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un 5 étoiles à l'américaine
Bon hotel avec un service de qualité, qui est parfait pour les familles (grandes suites avec cuisines, salon et chambre). La situation de l'hotel est excellente pour le shopping (5 minutes de Galleria et autres magasins). Petit bémol pour le business, c'est pas dans l'hotel que vous pourrez passer la soirée, mais juste en face ou il y a un chouette "wine tasting bar" vraiment agréable. En résumé bien, mais rien de trop extraordinaire non plus a part la situation si vous avez des meetings dans le coin.

10/10 Excellent

Victoria

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful clean hotel. Lovely staff. Always a pleasure to stay there.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Granduca Team le 26 mars 2024
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It is gorgeous. You don’t know that you’re in Houston at this hotel. The staff go above and beyond to make your stay special. Our room was really nice with lots of room and comfort.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Granduca Team le 25 mars 2024
Thank you for letting us know of your experience at Hotel Granduca. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent location, beautiful grounds, lovely staff
Séjour de 1 nuit en mars 2024
Réponse de Hotel Granduca Team le 20 mars 2024
Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team. Our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

10/10 Excellent

Elizabeth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
We enjoyed our stay
Séjour de 3 nuits en mars 2024
Réponse de Hotel Team le 18 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Satisfaisant

Deborah

Les points forts : Propreté
No self parking for free. Valet attendants very nice and helpful. Front desk attendant hard to understand her accent and was not very friendly. Very nice room. Only one bar of soap for bathroom (need one each for shower and sink). Nice bathrobes. Lamp next to bed would not turn off unless you use the light switch by the door. Then have to find bed in the dark. Did not like that.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Front Desk Team le 18 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.

10/10 Excellent

Alberto

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Terrific service
Séjour de 1 nuit en mars 2024
Réponse de Marlo Navarro le 9 mars 2024
I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Médiocre

David

Voyage en couple
Furniture in rooms worn, over used scuffed and scraped, front desk personnel at night were sorry and unhelpful, front desk personnel unaware of detail and extent of service offered by restaurant
Séjour de 4 nuits en février 2024
Réponse de Marlo Navarro le 20 févr. 2024
We appreciate you taking the time to provide us with your valued feedback. It is very disappointing to hear of the missed opportunities that you experienced throughout your stay. I assure you that they are being thoroughly investigated with our team and that it has been brought to the attention of our management to ensure your concerns are properly addressed. We sincerely apologize that the level of service experienced is not the level that we pride ourselves on. If there is anything that we may further assist with, please don't hesitate to reach out to the property directly.Sincerely,

10/10 Excellent

Iliana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Super best staycation place!
Séjour de 2 nuits en janvier 2024
Réponse de Marlo Navarro le 18 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

MAURICIO

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
FRIENDLY PLACE, YOU FEEL AT HOME. SUPER COMFORTABLE ROOMS. GREAT BED & SHOWER!
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Team le 8 mars 2024
Thank you for sharing your review. We are more than happy to have you stay with us.

10/10 Excellent

Kimberlynn

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wyatt was great and very professional. This is the first hotel I've ever been to that actually looks like the pictures. The traditional suite was nice and roomy. Me and my husband will definitely be back.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Team le 8 mars 2024
Thank you for sharing your review. We are looking forward to seeing you again.

10/10 Excellent

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de Marlo Navarro le 18 févr. 2024
Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Checkin was messed up. Paid extra for room with balcony, but was sent to two different rooms without balcony. They tried to charge me for upgrade to balcony even though I already paid that. Finally a manager stepped in and fixed everything on third try. What a hassle though.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Hotel Granduca is grand!
We were very pleased with our stay. The jr. suite was spacious and the bed was very comfortable. It was very quiet and the location was perfect with easy access to everything we had planned. The staff were all very friendly, warm and helpful. This is definitely a wonderful place to stay.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sergey

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en décembre 2023

10/10 Excellent

Mathieu

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very quiet and clean for peace of mind. Very comfortable bed and bedding
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Bradley B

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Abideen

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Timothy

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Valerie

Les points forts : Confort de la chambre
If U want old, this place is for you.
This place is billed as 5 star. U wouldn't know it from looking at it. The place is in dire need of an update. The entire property looks like nothing new has been done to it since it opened. The rms r nothing special. Very old furniture & carpeting in them. I will say the bed (w/ my topper on it) was comfortable. The rm was quiet & there were ppl availabe if U needed something. If you're looking for something modern, go somewhere else. This place looks ancient. Wouldn't recommend it & wouldn't go back. The help was friendly tho.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

George

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Went for a birthday outing and a little R&R. Felt as if we were back in Italy. Everything from the courtyard, gym, bar, dining at ALBA were off the charts. Looking forward to our next visit.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Josena

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great hotel.
Séjour de 1 nuit en décembre 2023

8/10 Bien

ANDRES

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

larry

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Earl

Voyage en famille
Les points forts : Propreté et confort de la chambre
Quiet and comfy.
Excellent location for entire Galleria area, yet in a secluded pocket that is comforting and inviting. This is not your multi-story mega hotel, which can often be a plus. Pleasant staff. One note to management, keep the old world ambiance, but consider a little refresh on cabinets and possibly a lighter interior repaint. Complacency in this area can catch up to you in time.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Juan

Voyage en couple
Todo muy bien
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Erich

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Melissa

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing hotel , all the best in high end boutique hotel , personable , accommodating, the suite feels like home and the staff is very pleasant and helpful .
Séjour de 2 nuits en novembre 2023

8/10 Bien

Janine

Voyage en groupe
Les points forts : Propreté et équipements
Location is great and they have a car and drive to go in a 3mile radius which is very helpful. It needs an update...rooms are very dated and dark
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Dave

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Service staff is awesome. Poolside service is the best! Love the hotel décor. We will be back soon
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Alexander

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great hotel, will come back to it again. They thought of every detail and great staff!
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Melisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Alex, Ringwood

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great Hotel in Houston
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Alba’s restaurant was a wonderful experience. A must to return. Alicia and the support staff was amazing. The chef was amazing too.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Hyojeong

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en août 2023

10/10 Excellent

Mahsa, Las vegas

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was a beautiful room, with living room, kitchen, stove, and dishwasher. Everything you need to be comfortable even working from the room and having dining options and Shopping nearby
Séjour de 3 nuits en août 2023

10/10 Excellent

Beverly

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Tom

Les points forts : Propreté et infrastructures et conditions de l’hébergement
This is always a favorite
Séjour de 1 nuit en août 2023

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Unique home away from home. Excellent food and great location
Séjour de 5 nuits en août 2023

10/10 Excellent

Ziv

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good room, great service and amenities, in an upscale location in Houston
Séjour de 2 nuits en août 2023

10/10 Excellent

EDWARD

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

10/10 Excellent

AIDA

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Kenneth

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Branden

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very attentive staff. Clean rooms. Great poolside atmosphere. Will be staying here every time now.
Séjour de 1 nuit en août 2023

8/10 Bien

lena

Voyage en famille
Les points forts : Équipements
Hotel is very beautiful. Room was cozy and very well decorated. Room was clean and nice. Bathroom was very convenient and clean. Room has bar sofa two arms chairs and tv. Bedroom is separated. It’s very nice kitchen area. Pool and bar areas are very beautiful. Food and cocktails are very tasty. People who work there are very supportive and nice. Thank you dear hotel.
Séjour de 1 nuit en août 2023

10/10 Excellent

Rhonda

Séjour de 1 nuit en août 2023

8/10 Bien

Kathy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tedross is an excellent employ Del
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Aselda

Voyage en couple
Les points forts : Propreté et équipements
The service at the hotel was excellent. I was shocked though at the decor in the room and how worn and dated it looked. It felt like walking into my grandmother's living room. The space was comfortable but very unappealing visually. I also had hoped to have some quiet time by the pool and thought a hotel like that would not be overrun by children. Definitely was wrong about that. Several children having a cannonball contest for more than 30 minutes. Hotel staff did not ask them to stop jumping in the pool and the parents were clueless.
Séjour de 2 nuits en août 2023