Avis sur Best Western Plus Hotel Hong Kong
Best Western Plus Hotel Hong Kong
308 Des Voeux Road West, Hong Kong
Avis
7,6
Bien
7,4/10
Propreté
7,6/10
Personnel et service
7,0/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
Voyage d’affaires
25 oct. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Reservations Manager le 25 oct. 2023
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
4/10 Médiocre
Etienne
Voyage d’affaires
13 févr. 2020
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Going Downhill steadily for years
Etienne
Séjour de 4 nuits en janvier 2020
Réponse de Tony L le 17 févr. 2020
Dear Etienne,
Thank you for staying at Best Western Plus Hotel Hong Kong, your precious comment was well received and we would follow up your concern.
To respond the environmentalism, the hotel is now provided a designated amenities set up in room, our guest service is welcome to replenish the guest order during their stay and most of the guests are supported the new concept and implementation.
Your profiled had been updated and we will ensure the usual set up will be placed upon your arrival in order to meet up your expectation.
Once again, thank you for choosing Best Western Plus Hotel Hong Kong and we wish we could serve your in a near future.
Regards,
Rooms Division Manager
8/10 Bien
kim
Voyage d’affaires
1 févr. 2020
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Correct
kim
Séjour de 1 nuit en janvier 2020
Réponse de Taro Tsang - Reservations Manager le 5 févr. 2020
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.
Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
kim
Voyage d’affaires
27 janv. 2020
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
kim
Séjour de 5 nuits en janvier 2020
Réponse de Taro Tsang - Reservations Manager le 5 févr. 2020
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.
Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Voyageur vérifié
27 avr. 2019
Les points forts : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en avril 2019
Réponse de Gabriel Lin / Front Office Manager le 29 avr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 Bien
Marie, Meurthe-et-Moselle
26 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie
Séjour de 2 nuits en février 2019
Réponse de Reservations Office le 27 févr. 2019
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.
Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Christian
18 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christian
Séjour de 3 nuits en février 2019
Réponse de Roy Wong - Assistant Reservations Manager le 18 févr. 2019
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.
Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
4/10 Médiocre
Tung
Voyage en famille
20 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tung
Séjour de 1 nuit en avril 2024
Réponse de Reservations Manager le 20 avr. 2024
Thank you for taking the time to share your recent experience and comment on Expedia.We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !
6/10 Satisfaisant
Kiyoshi
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté et personnel et service
Kiyoshi
Séjour de 2 nuits en avril 2024
Réponse de Reservations Manager le 20 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Entela
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Entela
Séjour de 6 nuits en mars 2024
Réponse de Reservations Manager le 6 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Mandy
Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mandy
Séjour de 5 nuits en mars 2024
Réponse de Reservations Manager le 8 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
CHUN-LING
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHUN-LING
Séjour de 5 nuits en mars 2024
Réponse de Reservations Manager le 10 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Ping
30 mars 2024
Les points forts : Personnel et service
Ping
Séjour de 1 nuit en mars 2024
Réponse de Reservations Manager le 2 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
David
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en mars 2024
Réponse de Reservations Manager le 2 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
Andrej
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrej
Séjour de 5 nuits en mars 2024
Réponse de Reservations Manager le 27 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Nami
25 mars 2024
Nami
Séjour de 2 nuits en mars 2024
Réponse de Reservations Manager le 20 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
??
Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements
??
Séjour de 4 nuits en mars 2024
Réponse de Reservations Manager le 26 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Jialiang
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jialiang
Séjour de 7 nuits en mars 2024
Réponse de Reservations Manager le 26 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
JIDAPA
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JIDAPA
Séjour de 3 nuits en décembre 2023
Réponse de Reservations Manager le 26 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Fred
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fred
Séjour de 1 nuit en mars 2024
Réponse de Reservations Manager le 23 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
HSUAN
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
HSUAN
Séjour de 3 nuits en mars 2024
Réponse de Reservations Manager le 22 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Cho Hang, Shoreline
Voyage en famille
13 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Cho Hang
Séjour de 3 nuits en mars 2024
Réponse de Reservations Manager le 18 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
MITSUYO
8 mars 2024
MITSUYO
Séjour de 3 nuits en mars 2024
Réponse de Reservations Manager le 2 avr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Mimi
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mimi
Séjour de 3 nuits en mars 2024
Réponse de Reservations Manager le 11 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Falk
7 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Falk
Séjour de 5 nuits en mars 2024
Réponse de Reservations Manager le 8 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Mandy
Voyage en famille, Voyage en groupe, Voyage en couple
5 mars 2024
Mandy
Séjour de 1 nuit en février 2024
Réponse de Reservations Manager le 6 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Hideya
Voyage en famille avec de jeunes enfants
25 févr. 2024
Hideya
Séjour de 3 nuits en février 2024
Réponse de Reservations Manager le 26 févr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Zu Qiu
Voyage en famille
18 févr. 2024
Zu Qiu
Séjour de 3 nuits en février 2024
Réponse de Reservations Manager le 21 févr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
James
18 févr. 2024
James
Séjour de 2 nuits en février 2024
Réponse de Reservations Manager le 21 mars 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Teresita
14 févr. 2024
Les points forts : Propreté
Teresita
Séjour de 4 nuits en février 2024
Réponse de Reservations Manager le 15 févr. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Viola
Voyage en famille
26 janv. 2024
Viola
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 27 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
Toby
Voyage en couple
24 janv. 2024
Les points forts : Personnel et service
Toby
Réponse de Reservations Manager le 25 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Sunyoung
Voyage en famille
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sunyoung
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 24 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
PETER
20 janv. 2024
PETER
Séjour de 1 nuit en janvier 2024
Réponse de Reservations Manager le 22 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
jinwoo
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jinwoo
Séjour de 1 nuit en janvier 2024
Réponse de Reservations Manager le 20 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
6/10 Satisfaisant
maria cristina
Voyage en groupe
13 janv. 2024
Les points forts : Propreté et personnel et service
maria cristina
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 15 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
Jinoh
12 janv. 2024
Jinoh
Séjour de 2 nuits en janvier 2024
Réponse de Reservations Manager le 13 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
4/10 Médiocre
Jong Sung
12 janv. 2024
Jong Sung
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 13 janv. 2024
Thank you for taking the time to share your recent experience and comment on Expedia.We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !
8/10 Bien
Voyageur vérifié
Voyage en famille
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 10 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
4/10 Médiocre
Magdalena
Voyage en famille
8 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magdalena
Séjour de 7 nuits en décembre 2023
Réponse de Reservations Manager le 9 janv. 2024
Thank you for taking the time to share your recent experience and comment on Expedia.We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !
8/10 Bien
Yimin
Voyage en famille
7 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yimin
Séjour de 3 nuits en janvier 2024
Réponse de Reservations Manager le 9 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
SHOHEI
5 janv. 2024
SHOHEI
Séjour de 1 nuit en janvier 2024
Réponse de Reservations Manager le 9 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
AKIRA
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AKIRA
Séjour de 2 nuits en janvier 2024
Réponse de Reservations Manager le 9 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
4/10 Médiocre
Jonathan
4 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jonathan
Séjour de 1 nuit en janvier 2024
Réponse de Reservations Manager le 9 janv. 2024
Thank you for taking the time to share your recent experience and comment on Expedia.We are sorry that the hotel did not live up to your expectations during your recent visit. Your comments are valuable to us and we will definitely share your points with the related department head to fix the problem. Meanwhile, we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong !
10/10 Excellent
Tandokazi
Voyage en groupe
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tandokazi
Séjour de 2 nuits en décembre 2023
Réponse de Reservations Manager le 9 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Hoi man
2 janv. 2024
Les points forts : Personnel et service
Hoi man
Séjour de 3 nuits en décembre 2023
Réponse de Reservations Manager le 8 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
JAE AH
Voyage en famille
2 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
JAE AH
Séjour de 2 nuits en décembre 2023
Réponse de Reservations Manager le 8 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
10/10 Excellent
DONGSUN
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
덕분에 홍콩에서 괜찮은 추억을 만들었어요
DONGSUN
Séjour de 4 nuits en décembre 2023
Réponse de Reservations Manager le 8 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
Ka Wah
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ka Wah
Séjour de 2 nuits en décembre 2023
Réponse de Reservations Manager le 2 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.
8/10 Bien
miyeon
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
miyeon
Séjour de 1 nuit en décembre 2023
Réponse de Reservations Manager le 2 janv. 2024
Thank you for sharing your experience on Expedia about your recent stay. We are happy that you enjoyed your stay with us and that the facilities and services experience had met your expectation.Thank you again and we look forward to welcoming you back to the Best Western Plus Hotel Hong Kong.