Avis sur Baymont by Wyndham Washington Court House
Baymont by Wyndham Washington Court House
11431 Allen Road NW, I-71 at US Exit 65, Jeffersonville, OH
Avis
7,2
Bien
7,2/10
Propreté
8,2/10
Personnel et service
7,0/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,0/10
Écoresponsabilité
Avis
13 nov. 2023
Les points forts : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Denis, Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear you enjoyed your time here. If you have any further comments or suggestions, feel free to reach out to our management team. We hope to welcome you back in the future for another memorable experience.
6/10 Satisfaisant
Josée
Voyage en couple
19 nov. 2022
Les points forts : Propreté, personnel et service, équipements
Josée
Séjour de 1 nuit en novembre 2022
8/10 Bien
Aaron
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en mars 2024
2/10 Horrible
Grace, Royse City
24 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Grace
Séjour de 2 nuits en mars 2024
6/10 Satisfaisant
Wendy
23 mars 2024
Les points forts : Personnel et service
Wendy
Séjour de 2 nuits en mars 2024
10/10 Excellent
Katlyn
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katlyn
Séjour de 1 nuit en mars 2024
8/10 Bien
Earl
Voyage en famille
18 mars 2024
Earl
Séjour de 2 nuits en mars 2024
Réponse de Manager le 19 mars 2024
Hello Earl, We appreciate your feedback and will make sure to address these concerns promptly. Your satisfaction is important to us, thank you for bringing this to our attention.
8/10 Bien
KATHY
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KATHY
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello KATHY,We appreciate your feedback on the room access and will share your thoughts with our team for future improvements. Guest satisfaction is our top priority, and we strive to enhance all aspects of our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
6/10 Satisfaisant
Suzanne
Voyage en famille
3 mars 2024
Suzanne
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Suzanne, Thank you for sharing your experience with us. We're glad to hear you found your room clean and comfortable and enjoyed our convenient location. We appreciate your feedback on areas for improvement and will share your comments with our team. If you have any further concerns, we recommend reaching out to our management directly for assistance.
10/10 Excellent
Jalen
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jalen
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Jalen,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!
10/10 Excellent
lisa
3 mars 2024
Les points forts : Personnel et service
lisa
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello lisa,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Elizabeth
Voyage en famille
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello Elizabeth,Thank you for your kind feedback regarding our helpful employees, clean rooms, and quiet location. We strive to provide extraordinary service and ensure a comfortable stay for all our guests. We appreciate your positive review and hope to welcome you back in the future.
10/10 Excellent
John
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello John,Thank you for choosing our hotel during your travels! We're glad to hear that you had a pleasant stay with us and that you found our staff to be friendly. We strive to provide a positive experience for all our guests and we hope to welcome you back in the future. Safe travels!
10/10 Excellent
Sandy
Voyage en famille
23 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sandy
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Sandy,Thank you for sharing your positive experience with us! Providing excellent service is our top priority, and we're glad to hear that our team made your stay enjoyable. We appreciate your feedback and hope to welcome you back in the future for another great getaway.
4/10 Médiocre
Michelle Lee, New Castle
Voyage en famille avec de jeunes enfants
25 déc. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Michelle Lee
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Michelle Lee,We apologize for any inconveniences you experienced during your stay with us. We value our guests' feedback and would appreciate it if you could reach out to us directly so we can address any concerns you may have had. We strive to provide an exceptional experience for all our guests and would love the opportunity to make it right.
10/10 Excellent
Teresa
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Teresa
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Teresa,Thank you for choosing to stay at our hotel. We are delighted to hear that you had such a wonderful experience during your stay. We strive to provide exceptional service and a comfortable environment for all of our guests. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.
10/10 Excellent
Kim
22 déc. 2023
Les points forts : Équipements
Kim
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Kim,We're delighted to hear that you had a wonderful stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon for another fantastic experience.
8/10 Bien
Terry
17 déc. 2023
Les points forts : Personnel et service et confort de la chambre
Terry
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Terry,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.
10/10 Excellent
Elaine
16 déc. 2023
Elaine
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Elaine,We are thrilled to hear that you had an excellent experience at our hotel! We appreciate you choosing to stay with us and hope to welcome you back in the future for another outstanding stay.
10/10 Excellent
joseph
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice suite rooms
joseph
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 12 déc. 2023
Hello joseph,We're delighted to hear that you found our suite to be very nice! It's always a pleasure to know that our accommodations met your expectations. We hope to have the pleasure of hosting you again soon.
10/10 Excellent
Preston
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
Preston
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Preston,Thank you so much for your kind words regarding our front desk staff! We truly appreciate your feedback and are delighted to hear that you found their service to be exceptional. Our team always strives to provide a friendly and informative experience for our guests. We hope to have the pleasure of welcoming you back in the future.
2/10 Horrible
Charlie
Voyage en couple
26 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Charlie
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Charlie, Thank you for bringing these cleanliness concerns to our attention. We apologize for any inconvenience you experienced. We strive to maintain high standards of cleanliness and will address the issues you mentioned to ensure they are not repeated. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
8/10 Bien
Bernard
19 nov. 2023
Les points forts : Personnel et service et confort de la chambre
Bernard
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Bernard,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.
2/10 Horrible
Brian
17 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Brian, Thank you for sharing your feedback regarding the cleanliness of your room. We sincerely apologize for any inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for all our guests, and we appreciate you bringing this matter to our attention. We will address your concerns with our housekeeping team to ensure this does not happen again in the future.
4/10 Médiocre
Dirk
11 nov. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirk
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Dirk, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value your comments and take them seriously. We encourage guests to contact management directly with any concerns so we can address them promptly. Thank you for bringing these issues to our attention.
8/10 Bien
Michael
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Michael
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Michael, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process and friendly staff. We apologize for any inconvenience caused by the bed size and the temporary cold water issue. We value your opinion and hope to have the opportunity to welcome you back in the future for an even better experience.
10/10 Excellent
Lewis
10 nov. 2023
Lewis
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello Lewis,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.
6/10 Satisfaisant
Bassam
4 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bassam
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 8 nov. 2023
Hello Bassam,Thank you for staying with us and for sharing your feedback. We appreciate your kind words and apologize for the inconvenience you encountered with the light sockets and bathroom cleanliness. Your comments have been noted and will be shared with our team to improve our service. We hope to have the opportunity to welcome you back in the future for an even better experience.
10/10 Excellent
Debra
Voyage en famille
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debra
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 31 oct. 2023
Hello Debra,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
6/10 Satisfaisant
David
27 oct. 2023
Les points forts : Personnel et service
David
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 29 oct. 2023
Hello David,Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused by the traffic noise. We strive to provide a comfortable stay for all our guests and regret that the breakfast did not meet your expectations. We appreciate your kind words regarding our exceptional staff during check-in and check-out. We hope to have the opportunity to welcome you back in the future for an improved experience.
6/10 Satisfaisant
David
26 oct. 2023
Les points forts : Personnel et service et confort de la chambre
Baymont in Jeffersonville, Ohio
David
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 28 oct. 2023
Hello David, Dear guest, thank you for bringing these issues to our attention. We apologize for the inconvenience caused, and we will make sure to address these concerns promptly to ensure a more enjoyable stay for our future guests. We appreciate your feedback and hope to welcome you back in the future.
8/10 Bien
Benjamin
Voyage en famille avec de jeunes enfants
21 oct. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 29 oct. 2023
Hello Benjamin,Thank you for your kind words about our amazing staff. We apologize for the inconvenience caused by the unpleasant smell in one of your rooms, but we're glad we could address it. We appreciate your understanding and hope you enjoyed our pool and the nearby dining
10/10 Excellent
Jonathan, Toney
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jonathan
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 18 oct. 2023
Hello Jonathan,Thank you for your kind words! We're glad you enjoyed your stay with us and our attentive staff. We hope to welcome you back soon!
2/10 Horrible
Dione
Voyage en famille avec de jeunes enfants, Voyage en famille
9 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dione
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Dione,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you will return so that we can provide you an even superior experience.
2/10 Horrible
Daniel
Voyage en famille
9 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Daniel,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
4/10 Médiocre
Anthony
Voyage en famille
7 oct. 2023
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Anthony
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Anthony, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
10/10 Excellent
Emily
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 oct. 2023
Hello Emily,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.
2/10 Horrible
Bobby
Voyage en couple
27 sept. 2023
Bobby
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 30 sept. 2023
Hello Bobby ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
8/10 Bien
James, Youngsville
Voyage en famille
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 28 sept. 2023
Hello James ,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
10/10 Excellent
Robert, Avella
Voyage en famille
25 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Robert,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
8/10 Bien
Dale
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dale
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Dale,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
8/10 Bien
george
Voyage en famille
19 sept. 2023
george
Séjour de 4 nuits en septembre 2023
Réponse de Manager le 22 sept. 2023
Hi George,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.
6/10 Satisfaisant
Philip
Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
17 sept. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Philip
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 21 sept. 2023
Hello Philip, Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and your comments about our price. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
10/10 Excellent
Margie
15 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Margie
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Margie,Thank you for taking the time to share your comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
2/10 Horrible
Cynthia
Voyage en famille
14 sept. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Cynthia,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
10/10 Excellent
Gabriel
12 sept. 2023
Gabriel
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 14 sept. 2023
Hello Gabriel,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
4/10 Médiocre
Charles
Voyage en famille
5 sept. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 8 sept. 2023
Hello Charles, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bien
Rosalie
Voyage en famille
1 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rosalie
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Rosalie,Thank you for sharing this rating, and we welcome you to visit us again anytime.
10/10 Excellent
Teresa
Voyage en famille, Voyage avec des animaux de compagnie
31 août 2023
Les points forts : Propreté, personnel et service, équipements
Teresa
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Teresa,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do come see us again.
8/10 Bien
gerald
29 août 2023
Les points forts : Propreté et personnel et service
Good overnight
gerald
Séjour de 1 nuit en août 2023
Réponse de Manager le 31 août 2023
Hi Gerald,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.