Piscine couverte, chaises longues

Avis sur Baymont by Wyndham Washington Court House

2.5 out of 5
Baymont by Wyndham Washington Court House
11431 Allen Road NW, I-71 at US Exit 65, Jeffersonville, OH

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 207 avis sur 850." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 850." "
Note des voyageurs de 6 (Satisfaisant), d’après 168 avis sur 850." "
Note des voyageurs de 4 (Médiocre), d’après 109 avis sur 850." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 850." "

7,2/10

Propreté

8,2/10

Personnel et service

7,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Denis

Les points forts : Personnel et service
Good old place,
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Denis, Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear you enjoyed your time here. If you have any further comments or suggestions, feel free to reach out to our management team. We hope to welcome you back in the future for another memorable experience.

6/10 Satisfaisant

Josée

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Matelas avec creux au milieu, peu confortable
Séjour de 1 nuit en novembre 2022

8/10 Bien

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Grace, Royse City

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very old and weathered. Should not be listed as good on your app. My tub would not drain, water had a constant drip, when I left for our funeral I asked the front desk to fix these issues, when I retired after dark it was not done. Caulking is coming off, dirty looking, carpet is very worn. Will not stay or recommended to anyone. Not with the cost.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Wendy

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024

10/10 Excellent

Katlyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Earl

Voyage en famille
Room wasn’t clean. Place is a bit run down.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 19 mars 2024
Hello Earl, We appreciate your feedback and will make sure to address these concerns promptly. Your satisfaction is important to us, thank you for bringing this to our attention.

8/10 Bien

KATHY

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exterior access to our room is not as desirable as interior access.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 19 mars 2024
Hello KATHY,We appreciate your feedback on the room access and will share your thoughts with our team for future improvements. Guest satisfaction is our top priority, and we strive to enhance all aspects of our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

6/10 Satisfaisant

Suzanne

Voyage en famille
Good location being close to the interstate, shopping and some restaurants.. The hotel is older and shows wear and tear, however our room was clean and comfortable. The older heating/cooling unit was noisy, but it covered the racket from children and loud adults in the hallways. The outside of the hotel is in need of a cleanup, and on first look, it looked sketchy. Curtains at the window torn and falling, old rusty, wrecked cars in lot, smell of marijuana in the hallways. The staff was pleasant, the pool area looked clean and the water was crystal clear. All in all - it was find for a nights rest after travel.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Suzanne, Thank you for sharing your experience with us. We're glad to hear you found your room clean and comfortable and enjoyed our convenient location. We appreciate your feedback on areas for improvement and will share your comments with our team. If you have any further concerns, we recommend reaching out to our management directly for assistance.

10/10 Excellent

Jalen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Jalen,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

10/10 Excellent

lisa

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello lisa,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Employees were vary helpful. The room was clean, and the location was quiet.
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello Elizabeth,Thank you for your kind feedback regarding our helpful employees, clean rooms, and quiet location. We strive to provide extraordinary service and ensure a comfortable stay for all our guests. We appreciate your positive review and hope to welcome you back in the future.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay while traveling. I have no complaints. Nice folks.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello John,Thank you for choosing our hotel during your travels! We're glad to hear that you had a pleasant stay with us and that you found our staff to be friendly. We strive to provide a positive experience for all our guests and we hope to welcome you back in the future. Safe travels!

10/10 Excellent

Sandy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Quite nice get away everyone is so nice
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Sandy,Thank you for sharing your positive experience with us! Providing excellent service is our top priority, and we're glad to hear that our team made your stay enjoyable. We appreciate your feedback and hope to welcome you back in the future for another great getaway.

4/10 Médiocre

Michelle Lee, New Castle

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Michelle Lee,We apologize for any inconveniences you experienced during your stay with us. We value our guests' feedback and would appreciate it if you could reach out to us directly so we can address any concerns you may have had. We strive to provide an exceptional experience for all our guests and would love the opportunity to make it right.

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Teresa,Thank you for choosing to stay at our hotel. We are delighted to hear that you had such a wonderful experience during your stay. We strive to provide exceptional service and a comfortable environment for all of our guests. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Kim

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Kim,We're delighted to hear that you had a wonderful stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon for another fantastic experience.

8/10 Bien

Terry

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Terry,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Elaine

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Elaine,We are thrilled to hear that you had an excellent experience at our hotel! We appreciate you choosing to stay with us and hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice suite rooms
The suite we stayed in was very nice.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 12 déc. 2023
Hello joseph,We're delighted to hear that you found our suite to be very nice! It's always a pleasure to know that our accommodations met your expectations. We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Preston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service
The lady at the front desk checked me in was extremely nice helpful and informative
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 9 déc. 2023
Hello Preston,Thank you so much for your kind words regarding our front desk staff! We truly appreciate your feedback and are delighted to hear that you found their service to be exceptional. Our team always strives to provide a friendly and informative experience for our guests. We hope to have the pleasure of welcoming you back in the future.

2/10 Horrible

Charlie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff was friendly but the room was not clean. The tub had green soap and hair on it from the previous guest and hard water stains all over. There was a used towel hanging on the door. The floors were dirty and sticky. There was black hair all over the white bedsheets. The air vents were filled with lint and was causing the room to smell. It was extremely unfortunate for spending over $100. I could not get a good nights sleep in the hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Charlie, Thank you for bringing these cleanliness concerns to our attention. We apologize for any inconvenience you experienced. We strive to maintain high standards of cleanliness and will address the issues you mentioned to ensure they are not repeated. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 Bien

Bernard

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Bernard,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 Horrible

Brian

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room had some trash left behind in the corner and under the desk. Bathroom was full of Hair that was not cleaned up and the Tub was filthy. I will not stay at this establishment again.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Brian, Thank you for sharing your feedback regarding the cleanliness of your room. We sincerely apologize for any inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for all our guests, and we appreciate you bringing this matter to our attention. We will address your concerns with our housekeeping team to ensure this does not happen again in the future.

4/10 Médiocre

Dirk

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The sheets didn't fit the king size bed, ceiling discolored and needing repairs, furniture very used, security was poor (none of the entrance doors had locks), bath fixtures worn out, sink plumbed backwards. Should I go on?
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Dirk, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value your comments and take them seriously. We encourage guests to contact management directly with any concerns so we can address them promptly. Thank you for bringing these issues to our attention.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Check in was fast and friendly. Beds were not queen size - more like full sized. Shower was decent but got a couple of cold water minutes, but got through it. All and all, it was a good experience for the money
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Michael, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process and friendly staff. We apologize for any inconvenience caused by the bed size and the temporary cold water issue. We value your opinion and hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Lewis

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello Lewis,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Bassam

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Everything was okay, some light sockets didn't work. Bathroom shower wall not too clean and hairs on the bathroom floor from previous guests. Other than that its good
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 8 nov. 2023
Hello Bassam,Thank you for staying with us and for sharing your feedback. We appreciate your kind words and apologize for the inconvenience you encountered with the light sockets and bathroom cleanliness. Your comments have been noted and will be shared with our team to improve our service. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hot breakfast was very good.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 31 oct. 2023
Hello Debra,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Satisfaisant

David

Les points forts : Personnel et service
Close to the interstate so heard traffic all night. Do not rely on the breakfast which is uninspired. Was a place to sleep overnight for 2 day travel. Personnel, both checking and out, are exceptional.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 29 oct. 2023
Hello David,Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused by the traffic noise. We strive to provide a comfortable stay for all our guests and regret that the breakfast did not meet your expectations. We appreciate your kind words regarding our exceptional staff during check-in and check-out. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 Satisfaisant

David

Les points forts : Personnel et service et confort de la chambre
Baymont in Jeffersonville, Ohio
The suite we got was nice once upon a time. Seems outdated and needs some new lamps, caulk around the Jacuzzi, a shower curtain because the one seemed to have a stain on it,. appeared to be blood but I don't know for sure, our sheet and pillow cases had stains, burn holes in the comforter even though it's a non smoking room, as well as burn marks on the Jacuzzi. The bath tub has a patched hole in the side of it. The custom lamp for the room has rust on it too I feel my rating is generous, but these small things needs to be addressed.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 28 oct. 2023
Hello David, Dear guest, thank you for bringing these issues to our attention. We apologize for the inconvenience caused, and we will make sure to address these concerns promptly to ensure a more enjoyable stay for our future guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Bien

Benjamin

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff was amazing and made the stay absolutely worthwhile. They couldn’t have been any nicer. One of our rooms smelled horrible like cigarette smoke and they were able to address the next day. Rooms are aging but for the price they fit the need. Plenty of food in the area and the pool is great.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 29 oct. 2023
Hello Benjamin,Thank you for your kind words about our amazing staff. We apologize for the inconvenience caused by the unpleasant smell in one of your rooms, but we're glad we could address it. We appreciate your understanding and hope you enjoyed our pool and the nearby dining

10/10 Excellent

Jonathan, Toney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great convenient place to stay with wonderful staff
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 18 oct. 2023
Hello Jonathan,Thank you for your kind words! We're glad you enjoyed your stay with us and our attentive staff. We hope to welcome you back soon!

2/10 Horrible

Dione

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The 70s retro decor that has 50 years of cigarette smoke and foot traffic is as smelly and sticky as you can imagine. The fries in the drawers were a bit to stale to eat and I was left wondering what delicious burrito was in that taco bell wrapper that was shoved behind lamp shade. Now hungry and wondering what actually happened in room 107..
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Dione,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you will return so that we can provide you an even superior experience.

2/10 Horrible

Daniel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely disappointing 😞
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Daniel,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

4/10 Médiocre

Anthony

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Floors were sticky and dirty. Yuck
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Anthony, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 oct. 2023
Hello Emily,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

2/10 Horrible

Bobby

Voyage en couple
The room was nasty. We didn’t even stay the night. All we got back was $65 when we paid $151.87
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 30 sept. 2023
Hello Bobby ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

8/10 Bien

James, Youngsville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. This property is missing out on a good review because you will not post it. Why can't you just take the stars that I choose and not try to FORCE me to write things. I just originally wrote this here because it's required. I usually quit the review when forced to write stuff. Send this back again and I quit.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 28 sept. 2023
Hello James ,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Robert, Avella

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend this hotel
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Robert,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Bien

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Dale,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bien

george

Voyage en famille
Clean good service quite
Séjour de 4 nuits en septembre 2023
Réponse de Manager le 22 sept. 2023
Hi George,Thank you for sharing it is extremely rewarding to know our efforts in providing the best service to our guests are seen and felt. It is our pleasure to provide a clean, comfortable experience for our guests. Thank you for the amazing review and we look forward to serving you again soon.

6/10 Satisfaisant

Philip

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Good value for the price. Staff extremely helpful!
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 21 sept. 2023
Hello Philip, Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and your comments about our price. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Margie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Very nice --
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Margie,Thank you for taking the time to share your comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 Horrible

Cynthia

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There was tape holding bath tub together. Carpet looked dirty and possibly a blood stain. Furniture was literally falling apart. Had a funny smell. Water leak in bathroom ceiling, crack discolored brown in main room.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Cynthia,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 Excellent

Gabriel

Séjour de 1 nuit en septembre 2023
Réponse de Manager le 14 sept. 2023
Hello Gabriel,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 Médiocre

Charles

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
property in bad condition
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 8 sept. 2023
Hello Charles, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Rosalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Rosalie,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Teresa

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
The Baymont was a convenient motel off of 71 on our way to Tennessee and our way back home!
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Teresa,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do come see us again.

8/10 Bien

gerald

Les points forts : Propreté et personnel et service
Good overnight
It was an exhausting day of driving through hard traffic. This hotel was a good choice for an overnight.
Séjour de 1 nuit en août 2023
Réponse de Manager le 31 août 2023
Hi Gerald,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.