Avis sur Creta Maris Resort - All Inclusive
Creta Maris Resort - All Inclusive
Hersonissou, Hersonissos, Crete Island
Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023
Réponse de Creta Maris le 25 août 2023
Dear Guest, Thank you so much for your excellent review! Hope to see you again soon! Best regards, The Creta Maris Management Team
10/10 Excellent
Noam
Voyage en couple
13 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noam
Séjour de 9 nuits en août 2023
Réponse de Creta Maris le 19 août 2023
Dear Guest, Thank you for choosing Creta Maris Resort for your holidays in Crete and reviewing your experience with such kind words and excellent score. It gives us immerse joy to know that your expectations were met and hope to have the chance to welcome you again in the nearest future. Best regards,The Creta Maris Management Team
10/10 Excellent
william
14 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
william
Séjour de 5 nuits en juillet 2023
Réponse de Creta Maris le 18 juil. 2023
Dear Guest, Thank you for your kind words!Hope to have the pleasure of hosting you again in the nearest future!Best regards,The Creta Maris Management Team
10/10 Excellent
Pierre
Voyage en couple
8 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre
Séjour de 7 nuits en septembre 2022
Réponse de Creta Maris Beach Resort le 12 oct. 2022
Dear Mr. Schoenfeld,Thank you for your review! We are more than happy that you enjoyed your stay with us!Please allow us to mention Creta Maris Beach Resort offers various options of accommodation, dining and entertainment thanks to its architecture and size and therefore our guests can choose the ones that best match their preferences. For example, instead of our main restaurant, our thematic restaurants offer a more tranquil and relaxed dining experience while the Bungalow pools offer a quieter swim.Once again, thank you for choosing to stay with us. We hope to have the chance to accommodate you again in the nearest future.Best regards,The Creta Maris Management Team
10/10 Excellent
Voyageur vérifié
Voyage en couple
7 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2022
Réponse de Creta Maris Beach Resort le 9 sept. 2022
Dear Guest,Thank you for taking the time to review your recent stay at Creta Maris Beach Resort. We are more than happy to see that all your expectations were highly met, and hope to have the pleasure of welcoming you back soon.Best regards, the Creta Maris Management Team
10/10 Excellent
WILLIAM
Voyage en famille avec de jeunes enfants
28 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WILLIAM
Séjour de 6 nuits en août 2022
Réponse de Creta Maris Beach Resort le 30 août 2022
Dear Mr. William,Thank you for your review! We are happy to read that you enjoyed your stay at Creta Maris Beach Resort!We consider gastronomy an integral part of the guest experience that we offer. That is why we focus on offering a wide variety of options, with the highest quality standards and our cocktail and drinks selection is no exception. Our all-inclusive package offers both popular and signature drinks and in order to satisfy every palate, we offer an additional menu with special branded drinks and wines. Nevertheless, we would like to thank you for your valuable comments. Your input and feedback help us improve and become better with every stay.We sincerely hope to have the pleasure of welcoming you again in the future.Best regards, the Creta Maris Management Team
10/10 Excellent
olivier
Voyage en famille
20 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
olivier
Séjour de 5 nuits en août 2022
Réponse de Hotel Management le 25 août 2022
Dear Mr. Olivier,Thank you for rating your experience at Creta Maris Beach Resort. It is much appreciated. We hope to have the chance to host you again soon!Best regards, the Creta Maris Management Team
8/10 Bien
Giovanna
Voyage en famille
17 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giovanna
Séjour de 13 nuits en août 2022
Réponse de Creta Maris Beach Resort le 17 août 2022
Dear Ms. Giovanna,
Thank you for the time you dedicated to sharing the holiday experience you had at Creta Maris Beach Resort! We are happy that you enjoyed your stay with us. Furthermore, thank you for your kind suggestion regarding our entertainment program, we promise to take it into consideration.
We are looking forward to having you back very soon and renewing your experience!
Best regards,
the Creta Maris Management Team
10/10 Excellent
Guillaume
27 juin 2022
Guillaume
Séjour de 6 nuits en juin 2022
Réponse de Creta Maris Beach Resort le 6 juil. 2022
Dear Guest,
Thank you very much for rating us! It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best regards,
the Creta Maris Management Team
10/10 Excellent
Delphine
18 juin 2022
Les points forts : Propreté et personnel et service
Delphine
Séjour de 7 nuits en juin 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en juin 2022
Réponse de Creta Maris Beach Resort le 23 juin 2022
Dear Guest,
Thank you very much for rating your holidays at Creta Maris Beach Resort! It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best regards,
the Creta Maris Management Team
10/10 Excellent
Louis-Stéphane
17 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Louis-Stéphane
Séjour de 7 nuits en avril 2022
Réponse de Creta Maris Beach Resort le 9 sept. 2022
Dear Guest,We are incredibly grateful that you took the time out to leave us a 5-Star review. We hope to welcome you back to our resort very soon!Best regards, the Creta Maris Management Team
10/10 Excellent
Eric
17 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 7 nuits en mai 2022
Réponse de Creta Maris Beach Resort le 10 juin 2022
Dear Guest,
Thank you very much for taking the time to leave us such a glowing review about your experience with us. We are glad that our guests have had a great experience at Creta Maris Beach Resort!
We hope to see you again in your next trip in Crete.
Best regards,
the Creta Maris Management Team
10/10 Excellent
Jérôme
8 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jérôme
Séjour de 8 nuits en avril 2022
Réponse de Creta Maris Beach Resort le 9 sept. 2022
Dear Guest,Your 5* review make us really glad! We look forward to hosting you again soon for another fantastic experience!Best regards, the Creta Maris Management Team
10/10 Excellent
Jean-Pierre
Voyage en couple
5 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Pierre
Séjour de 9 nuits en avril 2022
Réponse de Creta Maris Beach Resort le 13 mai 2022
Dear Guest,
Thank you very much for your feedback and your kind words! We are very thankful we met your expectations and that you enjoyed every moment of your stay in our resort.
We are looking forward to having you back soon!
Best regards,
the Creta Maris Management Team
10/10 Excellent
AUDREY MARIE NICOLE SOREL épouse RODRIGUES
Voyage en famille avec de jeunes enfants, Voyage en famille
1 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AUDREY MARIE NICOLE SOREL épouse RODRIGUES
Séjour de 6 nuits en avril 2022
Réponse de Creta Maris Beach Resort le 2 mai 2022
Dear Guest,
Thank you for reviewing your stay experience and look forward to welcoming you back!
Best regards,
the Creta Maris Management Team
8/10 Bien
Ghosn
Voyage en famille
23 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ghosn
Séjour de 6 nuits en octobre 2021
Réponse de Creta Maris Beach Resort le 29 oct. 2021
Dear Guest,
Thank you very much for sharing the holidays’ experience you had at Creta Maris Beach Resort! We are delighted to read that you enjoyed your stay!
As regards our restaurants’ reservation system, please allow us to mention that in case our guests face any difficulty to book a table, our restaurants’ hostesses are more than happy to assist them.
We are looking forward to welcoming you again next season!
Best Regards,
The Management Team
Creta Maris Beach Resort
10/10 Excellent
ADEL
Voyage en couple
17 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ADEL
Séjour de 7 nuits en septembre 2021
Réponse de Creta Maris Beach Resort le 25 sept. 2021
Dear Guest,
Thank you for reviewing your stay experience and look forward to welcoming you back!
Best regards,
The Creta Maris Management Team.
10/10 Excellent
Sebastien
Voyage en famille
6 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sebastien
Séjour de 11 nuits en août 2021
Réponse de Creta Maris Beach Resort le 18 sept. 2021
Dear Guest,
Thank you for rating! We sincerely hope to have the pleasure of welcoming you again in the future.
Best regards,
The Creta Maris Management Team.
6/10 Satisfaisant
Rachid
Voyage en famille avec de jeunes enfants
2 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachid
Séjour de 11 nuits en août 2021
Réponse de Creta Maris Beach Resort le 7 sept. 2021
Dear Guest,
Thank you for your feedback. We really hope you had contacted our Guest Service team, while you were still in-house or wrote us more details, so we could discuss on this matter and try to do our best to meet your expectations.
We are looking forward to accommodating you again in the near future and offer a memorable holidays’ experience!
Best regards,
The Creta Maris Management Team.
4/10 Médiocre
Charles david
Voyage en famille
24 août 2021
Les points faibles : Personnel et service
Charles david
Séjour de 15 nuits en août 2021
Réponse de Creta Maris Beach Resort le 24 août 2021
Dear Guest,
Thank you for your review. We consider our guests’ feedback very important, thus we would like to reassure you that we will take your comments into our consideration.
We are sorry to read your comments about our staff, as our genuine Cretan hospitality and the personalized service offered by our staff are the reasons our guests choose to come back again and prefer our resort even for decades.
As regards our restaurants’ reservation system, please allow us to mention that currently there is an increased demand for dining in thematic restaurants. In case our guests face any difficulty to book a table, our restaurants’ hostesses are more than happy to assist them.
We really hope you had contacted our Guest Service team, while you were still in-house, so we could discuss on this matter and try to do our best to meet your expectations.
Hope to have the chance to accommodating you again in the near future and renew your overall experience with us.
Best regards,
The Creta Maris Management Team.
10/10 Excellent
Voyageur vérifié
Voyage en couple
18 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en août 2021
Réponse de Creta Maris Beach Resort le 19 août 2021
Dear Guest,
Thank you so much for your amazing review! We are really pleased to know that you enjoyed your stay. It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best regards,
The Creta Maris Management Team.
8/10 Bien
Voyageur vérifié
Voyage en famille
13 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien !
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Creta Maris Beach Resort le 14 août 2021
Dear Guest,
Thank you for your review! We are delighted to read that you enjoyed your stay! Moreover, we promise to take into consideration your comments.
As regards our restaurants’ reservation system, please allow us to mention that currently there is an increased demand for dining in thematic restaurants. In case our guests face any difficulty to book a table, our restaurants’ hostesses are more than happy to assist them.
Looking forward to accommodating you again and offering a memorable holidays’ experience!
Best regards,
The Creta Maris Management Team.
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2021
Réponse de Creta Maris Beach Resort le 9 août 2021
Dear Guest,
Thank you very much for sharing the holidays’ experience you had at Creta Maris Beach Resort with us! We are delighted to read that you enjoyed your stay! We would be pleased to welcome you again in the nearest future.
Best Regards,
The Management Team
Creta Maris Beach Resort
10/10 Excellent
William
Voyage en famille
8 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres mignon super service mais tres grand
William
Séjour de 14 nuits en juillet 2021
Réponse de Creta Maris Beach Resort le 9 août 2021
Dear Guest,
Thank you for reviewing your stay experience and look forward to welcoming you back!
Best Regards,
The Management Team
Creta Maris Beach Resort
10/10 Excellent
FREDERIC
Voyage en famille
2 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FREDERIC
Séjour de 10 nuits en juin 2021
Réponse de Creta Maris Beach Resort le 17 juil. 2021
Dear Guest,
Thank you for your feedback! We are more than happy that you enjoyed your stay with us! We hope to have the pleasure of welcoming you back soon.
Best Regards,
The Management Team
Creta Maris Beach Resort
10/10 Excellent
Voyageur vérifié
Voyage en couple
25 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juin 2021
Réponse de Creta Maris le 29 juin 2021
Dear Guest,
Thank you very much for your feedback and your kind words! We are delighted to read that you enjoyed your stay. It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best Regards,
The Management Team
Creta Maris Beach Resort
10/10 Excellent
Voyageur vérifié
3 juin 2021
Voyageur vérifié
Séjour de 10 nuits en mai 2021
Réponse de Creta Maris Management Team le 14 juin 2021
Dear Guest, Thank you for your rating about your stay at Creta Maris! We are glad to read that we met your expectations. Hope to have the chance to welcome you again and provide our best services!
Best regards,
The Creta Maris Management Team
10/10 Excellent
Nanou, Domats
Voyage en couple
1 nov. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nanou
Séjour de 6 nuits en octobre 2020
Réponse de Faye Papaioannou le 13 nov. 2020
Dear Guest,
Thank you for sharing your experience of staying at Creta Maris with us and the other travelers. We are looking forward to welcoming you again in your next trip to Crete!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Pauline
Voyage en famille
13 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pauline
Séjour de 7 nuits en août 2020
Réponse de Faye Papaioannou le 14 août 2020
Dear Guest,
Thank you very much for your review and the time you dedicated to share it with us and the other travelers!
It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
8/10 Bien
FREDERIQUE
Voyage en famille
12 août 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
un bilan mitigé
FREDERIQUE
Séjour de 12 nuits en juillet 2020
Réponse de Faye Papaioannou le 13 août 2020
Dear Guest,
We appreciate your feedback and promise to take your comments into our consideration in order to ameliorate our services even more in the future.
Hope to have the chance to accommodate you again and offer an ameliorated holiday experience.
Best Regards,
Faye Papaioannou
10/10 Excellent
Sandrine74, Annecy
Voyage en famille
31 juil. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandrine74
Séjour de 1 nuit en juillet 2020
Réponse de Faye Papaioannou le 3 août 2020
Dear Guest,
Thank you for sharing your experience from staying in Creta Maris. Our major goal is to ensure that we exceed our guests’ expectations and reading your comments we realize that did just that!
We certainly do look forward to welcoming you back in the near future for another great experience!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Nat13127, Vitrolles
Voyage en famille avec de jeunes enfants, Voyage en famille
14 juil. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nat13127
Séjour de 7 nuits en juillet 2020
Réponse de Faye Papaioannou le 20 juil. 2020
Dear Guest,
Thank you for your wonderful review! We are more than happy that you enjoyed your stay at Creta Maris Beach Resort.
We are looking forward to welcoming you again in the future and offering another memorable holidays’ experience!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
12 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2020
Réponse de Faye Papaioannou le 15 juil. 2020
Dear Guest,
Thank you very much for the time you enjoyed the location of the resort, our pools, bars, and service offered. We would like to inform you that your feedback is very valuable to us, thus we will take all your comments into our consideration for our future improvement plans.
Concerning the food offered, we would like to clarify that we offer a wide variety of dishes, which are prepared with fresh, high quality local ingredients following local and Mediterranean recipes. The fruits and the vegetables are supplied from local producers that are well known for their quality products. We hope you had mentioned your dissatisfaction to our staff so we could have tried satisfying any particular need of yours.
As regards your comment about the dress code, please allow us to point out that our hostesses do their best on a daily basis in order for the dress code to be implemented. Nevertheless, your feedback will be taken into consideration, so to eliminate these cases.
It will be our pleasure to welcome you again in your next trip to Crete and offer our best services!
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
21 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Faye Papaioannou le 22 oct. 2019
Dear Guest,
Thank you for your review regarding the holidays’ experience you had at Creta Maris Beach Resort. We are delighted that we exceeded your expectations!
We are looking forward to welcoming you again in the future and offering our best services!
Best Regards,
Faye Papaioannou,
Marketing & PR Manager,
Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Voyageur vérifié
Voyage en famille
1 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Faye Papaioannou le 1 oct. 2019
Dear Guest,
Thank you for your review. We are glad to read that you enjoyed staying with us. Moreover, we will take your comment into consideration as we believe that our guests’ feedback is one of the most important part of our constructive communication.
Nevertheless, please allow us to explain that we perform, almost each winter, partial renovations and refurbishments of our resort, in order to offer year after year even better holidays’ experience. From 2019 season, all our rooms are renovated, thus, we assume that your comment concerns its decoration and style, which probably was misunderstood, as Creta Maris is built according to the Aegean Architecture and the design style of all our rooms is contemporary.
Looking forward to accommodating you again in the future and offer our best services.
Best Regards,
Faye Papaioannou
8/10 Bien
Eric, Marly le Roi
Voyage en couple
24 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 10 nuits en septembre 2019
Réponse de Faye Papaioannou le 24 sept. 2019
Dear Guest,
Thank you for your review. As our goal is to offer excellent services, we will take your comments into consideration and will do our best to ameliorate our services even more in the future.
However, please allow us to explain that our animation team organizes activities on a daily basis (except Sundays) at our Terra swimming pool, located in the upper part of the resort, while our guests are being informed about the animation program via announcement on the animation board (opposite to Cosmos restaurant and next to Terra Building pool). We hope you had contacted us on that issue, so we could have offered you all the necessary information about the entertainment offered.
We hope to accommodate you again and offer our best services for a great stay.
Best Regards,
Faye Papaioannou
10/10 Excellent
Lucien, Hettange-Grande
Voyage en couple
16 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucien
Séjour de 7 nuits en septembre 2019
Réponse de Faye Papaioannou le 17 sept. 2019
Dear Guest,
Thank you very much for your feedback! We are delighted that you enjoyed your stay at Creta Maris! Moreover, we would like to inform you that we appreciate your comments and are sorry to read about the inconvenience caused by the rooster. We promise to take this feedback of yours into our consideration.
Looking forward to accommodating you in the near future!
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Faye Papaioannou le 9 sept. 2019
Dear Guest,
Thank you very much for your wonderful review! We are delighted to read that we met your expectations during your stay at Creta Maris Beach Resort.
We are looking forward to accommodating you and your family again and offering another memorable holidays’ experience!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
8/10 Bien
Voyageur vérifié
3 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en août 2019
Réponse de Faye Papaioannou le 4 sept. 2019
Dear Guest,
Thank you for the time you dedicated to leave a rating. Hope to have the chance to welcome you again and provide our best services!
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
28 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en août 2019
Réponse de Faye Papaioannou, le 3 sept. 2019
Dear Guest,
Thank you for your review regarding the holidays’ experience you had at Creta Maris Beach Resort. We are delighted that we exceeded your expectations!
We are looking forward to welcoming you again in the future and offering our best services!
Best Regards,
Faye Papaioannou,
Marketing & PR Manager,
Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Nicolas
26 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau séjour
Nicolas
Séjour de 8 nuits en août 2019
Réponse de Faye Papaioannou le 27 août 2019
Dear Guest,
Thank you for taking the time to write a review about Creta Maris Beach Resort. We are glad that you enjoyed your stay with us, while we appreciate your feedback will take it into consideration.
As concerns your comment about the size of our resort, we would like to mention that indeed Creta Maris is located in an area of 150,000 sq. and offers many options of accommodation, dining and entertainment, in combination with relax atmosphere. In fact, it is the architecture that offers to every guest the chance to choose between quiet places as is the Bungalow Pool, or more popular and crowded places as it is our main swimming pool. Moreover, we hope you had contacted us regarding this issue, so we could have informed you about our lobby staff who could have assisted you to move around the resort with the club cars.
We hope to have the chance to accommodate you again an offer our best services.
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en août 2019
Réponse de Hotel Management le 26 août 2019
Dear Guest, Thank you for the time you dedicated to write this review about your holidays at Creta Maris! We are glad to read that we met your expectations. Hope to have the chance to welcome you again and provide our best services! Best Regards, Faye Papaioannou Marketing & PR Manager Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en couple
20 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Faye Papaioannou le 21 août 2019
Dear Guest,
Thank you for your review concerning your stay at Creta Maris Beach Resort. We are glad that you enjoyed our accommodation and really hope to have the chance to welcome you again in the near future!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
10/10 Excellent
Voyageur vérifié
Voyage en famille
19 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en août 2019
Réponse de Faye Papaioannou le 19 août 2019
Dear Guest,
Thank you very much for your review! We are more than happy to read that we exceeded your expectations during your stay at Creta Maris Beach Resort.
We are looking forward to accommodating you again in your next trip to Crete!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants
19 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Faye Papaioannou le 19 août 2019
ΑΠΑΝΤΗΣΗ
Dear Guest,
Thank you for the time you dedicated to write this review about your holidays at Creta Maris! We are glad to read that we met your expectations.
Hope to have the chance to welcome you again and provide our best services!
Best Regards,
Faye Papaioannou
8/10 Bien
Voyageur vérifié
Voyage en famille
14 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en juillet 2019
Réponse de Faye Papaioannou le 16 août 2019
Dear Guest,
Your review of Creta Maris Beach Resort is very much appreciated, while your comments will be taken into consideration. We are glad to know that you overall enjoyed staying with us.
Please allow us to note that thanks to its architecture, Creta Maris Beach Resort offers many different options of accommodation, dining and entertainment, in combination with relax atmosphere. In fact, it is its architecture that offers to every guest the chance to choose between quiet places as is the Bungalow Pool or more popular and crowded places as it is our main swimming pool.
Regarding our main restaurant “Cosmos”, please be kindly informed that it can accommodate simultaneously up to 700 guests. However, we also offer the option of dining in our second main restaurant “Estia”, which is quieter, or of outdoor dining in one of our thematic restaurants.
Hope to have the chance to welcome you again and provide our best services!
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juillet 2019
Réponse de Faye Papaioannou le 12 août 2019
Dear Guest,
Thank you for the time you dedicated to write a review about your holidays at Creta Maris Beach Resort. We are glad to read that you enjoyed your stay and the provided services, while we will take into consideration your comment about our animation.
Looking forward to accommodating you again in the future!
Best Regards,
Faye Papaioannou
6/10 Satisfaisant
DF
Voyage en famille avec de jeunes enfants
9 août 2019
Les points forts : Propreté et personnel et service
DF
Séjour de 8 nuits en juillet 2019
Réponse de Faye Papaioannou le 12 août 2019
Dear Guest,
Thank you for your review regarding your stay at Creta Maris Beach Resort. We are glad to read that you enjoyed staying with us, as we always do our best in order to offer memorable stay to all our guests! We would also like to thank you for your comments and assure you that we will take them into consideration.
Please allow us to explain that in case of a guest’s dissatisfaction with the offered room, we do our best so to meet his/her needs and offer an alternative room. As the noise factor cannot be predicted, as it is affected by the other travelers staying next to you, we consider the three rooms’ changes as a positive outcome with regard to the provided service.
Moreover, although our main Cosmos restaurant does not offer outdoor dining, our guests may enjoy our four other restaurants (Almyra, Cochlias, Platia and Pithos), which offer wonderful terrace and great views.
Continuing, we would like to mention our surprise about your comment regarding the lack of seating in our main restaurant and the swimming pool. We would like to assure you that all our guests may find a place in one of our two main restaurants, Cosmos & Estia, or in one of our 13 swimming pools, without the need to wake up early or set the alarm. Besides, both our pool attendants and our F&B staff is always happy to assist our guests with finding an available table or sunbed.
We hope to have the chance to accommodate you again in the future and offer our best services again!
Best Regards,
Faye Papaioannou
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Faye Papaioannou le 6 août 2019
Dear Guest,
Thank you for your wonderful review! We are more than happy that you enjoyed your stay. We are looking forward to welcoming you again and offering another memorable holidays’ experience!
Best Regards,
Faye Papaioannou
Marketing & PR Manager
Creta Maris Beach Resort, Hersonissos, Crete