Avis sur Hampton Inn & Suites Hershey Near The Park
Hampton Inn & Suites Hershey Near The Park
195 Hershey Road, Hummelstown, PA
Avis
8,8
Excellent
9,2/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
29 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2018
8/10 Bien
arnaud, bruxelles
3 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rien a dire
arnaud
10/10 Excellent
Sarah, Canada
8 janv. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel accueillant. Chambres propres
Sarah
10/10 Excellent
Giovanni
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Giovanni
Séjour de 2 nuits en avril 2024
10/10 Excellent
Elizabeth P
20 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Elizabeth P
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn & Suites Near the Park le 20 avr. 2024
Dear Elizabeth,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words and are thrilled to hear that you found our hotel to be very clean and our staff to be courteous and professional. We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can assist with, please do not hesitate to reach out to us.Thank you!Our Hampton Team
10/10 Excellent
Chad
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chad
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn & Suites Near the Park le 16 avr. 2024
Dear Chad,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback and are delighted to hear that you've had friendly experiences with our staff throughout the duration of your stay.Creating a warm and welcoming atmosphere for our guests is something we strive for, and we're glad that our team was able to make your stay enjoyable. We believe that genuine hospitality goes a long way in ensuring a memorable experience for our guests.If you have any further questions or need assistance, please don't hesitate to reach out to our team. Our goal is to ensure that each guest has a pleasant and stress-free stay with us. Thank you once again for your kind words, and we hope to welcome you back to our hotel in the near future!Warm regards,Our Hampton Team
10/10 Excellent
Justin
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn & Suites Near the Park le 15 avr. 2024
Dear Justin,Thank you for taking the time to share your experience at our hotel. I am delighted to hear that you found our team to be friendly and helpful during your stay. Creating a welcoming and accommodating environment for our guests is one of our top priorities.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We value your feedback as it helps us improve and enhance our services. Please give us a call if you would like to share any specific details or give recognition to any of our team members who went above and beyond.Thank you once again for choosing our hotel, and we look forward to welcoming you back soon.Warm regards,Our Hampton Team
10/10 Excellent
Qi
12 avr. 2024
Qi
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn & Suites Hershey Near the Park le 14 avr. 2024
Dear Qi,Thank you for taking the time to share your feedback about your recent stay. I appreciate your comments and I'm glad to hear that overall, you had a good experience with us.I apologize for any inconvenience you experienced for want of a driver. We hope you had the chance to take advantage of the various ride-share applications that are available for transportation in our area. Should you decide to visit us again in the future, please feel free to reach out to our front desk team for assistance with arranging transportation options. We are always here to help with navigating any applications to the best of our ability.Once again, thank you for your feedback. Your comments are valuable to us as we strive to continually improve our services. If you have any further concerns or questions, please don't hesitate to contact us directly. We would be more than happy to assist you.Thank you,Our Hampton Team
10/10 Excellent
Natasha
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Natasha
Séjour de 4 nuits en mars 2024
Réponse de Hampton Inn & Suites Hershey Near the Park le 14 avr. 2024
Dear Natasha,Thank you so much for taking the time to review our hotel. We truly appreciate your feedback and are delighted to hear that you had a five-star experience during your stay with us. It is great to know that we met your expectations and left such a positive impression on you. If there is anything specific that made your stay memorable, we would love to hear about it. Our team works hard to provide outstanding service, and your comments would be cherished.Thank you once again for choosing our hotel. We hope to welcome you back in the near future for another fantastic experience.Warm regards,Our Hampton Team
10/10 Excellent
Laura
4 avr. 2024
Laura
Séjour de 1 nuit en avril 2024
10/10 Excellent
Dionlen
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dionlen
Séjour de 2 nuits en mars 2024
Réponse de Hampton Inn & Suites Near the Park le 21 mars 2024
Dear Dionlen,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your experience with us.Our dedicated team takes pride in providing exceptional service, so it is delightful to learn that our staff made a positive impression on you. Additionally, we are delighted that you enjoyed our breakfast. We believe that a good breakfast is essential to kick-start a day of exploration and relaxation, and we are glad that you found it to be enjoyable.We hope to have the pleasure of welcoming you back to our Hampton Inn in the future for another great stay. Thank you!Our Hampton Team
10/10 Excellent
Krystyna
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Krystyna
Séjour de 1 nuit en mars 2024
Réponse de Hampton Inn & Suites Hershey Near the Park le 21 mars 2024
Dear Krystyna,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your needs. It's great to know that you found your room comfortable and clean, especially with the recent renovations on the floor you were on.We appreciate your kind words and we're glad that our efforts to provide a comfortable and pleasant stay did not go unnoticed. We always strive to create a relaxing atmosphere for our guests, and it's fantastic to see that you plan on returning for your next show at the Hershey Theater.Your feedback is incredibly valuable to us, and we'll be sure to share your comments with our team. They work hard to ensure that our guests have a wonderful experience, and they'll be delighted to hear about your satisfaction.Once again, thank you for choosing our Hampton Inn! If you have any further feedback or if there's anything else we can do to assist you, please feel free to reach out to us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.Warm regards,Our Hampton Team
10/10 Excellent
karen
15 mars 2024
karen
Séjour de 1 nuit en mars 2024
Réponse de Hampton Inn & Suites Near the Park le 15 mars 2024
Dear Karen,Thank you so much for taking the time to write a review about your recent stay. We truly appreciate your feedback and are thrilled to hear that you found our hotel very clean and our staff friendly. Our team takes great pride in providing a clean and comfortable environment for our guests, so it's wonderful to know that we met your expectations. We believe that a friendly and attentive staff can truly enhance the overall guest experience.If there is anything else you would like to share, please do let us know. We love to recognize our team members for their outstanding efforts.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Thank you.Our Hampton Team
10/10 Excellent
Erik
Voyage en famille
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erik
Séjour de 4 nuits en février 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Erik,Thank you so much for taking the time to share your experience at our hotel! We always appreciate hearing from satisfied guests like yourself.If you have any further feedback or suggestions, please don't hesitate to reach out to us and let us know. We value your input and are always looking for ways to improve our services.Best regards from Our Hampton Team
8/10 Bien
Todd, Disputanta
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todd
Séjour de 1 nuit en février 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Todd,Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your kind words and are glad to hear that our location was convenient for your plans and that you enjoyed our breakfast. Please do not hesitate to contact us if you need anything at all!Thank you,Our Hampton Team
2/10 Horrible
Richard
Voyage en famille avec de jeunes enfants, Voyage d’affaires
20 févr. 2024
Les points faibles : Personnel et service et équipements
Richard
Séjour de 1 nuit en février 2024
Réponse de Management le 1 mars 2024
Dear guest,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are among our top priorities, and it disappoints me to learn that we fell short of meeting your expectations. Please allow me to address your concerns.Firstly, I apologize for any miscommunication that occurred at the front desk. We always strive to provide excellent service to all our guests, and I am sorry if you felt misunderstood. I have shared your feedback with our front desk team to ensure that such instances are minimized, and our guests are served promptly and efficiently.Regarding the noise complaint you mentioned, I apologize for any inconvenience caused by the delay in addressing the issue. We take noise disturbances seriously and aim to resolve them within a reasonable timeframe. I apologize if this did not happen in your case. Our team strives to create a peaceful environment for all guests, and I assure you that we will reinforce our protocols to handle noise complaints more promptly.I am sorry to hear about the sticky bathroom floor you encountered. Maintaining cleanliness throughout the hotel is of utmost importance to us, and I apologize for any oversight in this regard. I have shared your comments with our housekeeping team to ensure that such instances are rectified promptly, and our guests experience the cleanliness they deserve.Once again, I apologize for the inconveniences you experienced during your stay. We appreciate you bringing these issues to our attention, and I can assure you that we will take them seriously. I hope you will give us another opportunity to provide you with a more enjoyable experience should your travels bring you back to the area.Thank you.
2/10 Horrible
Katherine
Voyage d’affaires
8 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en février 2024
Réponse de Hampton Inn & Suites Hershey Near the Park le 8 févr. 2024
Dear Katherine,We are sorry to hear that you had an unpleasant experience during your stay with us. We will look into any potential issue with room smells, as we make sure to enforce our nonsmoking policy and to follow Hilton standards of cleanliness with our Housekeeping. We apologize for any inconvenience you faced and hope you will try our hotel again in the future.Sincerely,Our Hampton Team
8/10 Bien
Sandra
Voyage avec des animaux de compagnie
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Sandra,Thank you for taking the time to share your feedback about your stay with us. We value your input and are pleased to hear that you found our staff welcoming and the property clean. We understand that renovations can sometimes be inconvenient, and we appreciate your patience and understanding. Our team is working diligently to ensure that any disruptions are kept to a minimum, and we're excited about the improvements this will bring in the future.Your positive comments about our staff are truly appreciated. We strive to provide excellent service and a warm welcome to all our guests.We hope to have the opportunity to welcome you back in the near future.Best regards,Our Hampton Team
10/10 Excellent
Bruce, Braddock Hgts
Voyage en famille
29 janv. 2024
Bruce
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Bruce,Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are glad to hear that you found our hotel to be a good value. Our team takes great pride in delivering excellent service and making sure that every guest feels welcome and taken care of.If there's anything else you'd like to share or any suggestions you may have, please feel free to reach out to us.Thank you again.Warm Regards,Our Hampton Team
8/10 Bien
Jodi
23 janv. 2024
Jodi
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Jodi,Thank you for taking the time to give your feedback regarding your stay at our hotel. If you have any suggestions on how we could make your next stay with us absolutely perfect, please do not hesitate to contact us. We hope to see you again soon!Warm Regards,Our Hampton Team
10/10 Excellent
Voyageur vérifié
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel. I am thrilled to hear that your stay with us was fantastic! I would like to express my sincere gratitude for your kind words regarding our breakfast area staff. It is heartwarming to know that his excellent service did not go unnoticed. I will be sure to pass on your compliments to him and our management team to recognize his exceptional dedication to customer service. Our team takes great pride in going above and beyond to make our guests feel welcome and valued.If there is anything else we can do to enhance your future visits, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back to our hotel.Warm regards from Our Hampton TeamZara K.Front Desk Supervisor
6/10 Satisfaisant
Melissa
21 janv. 2024
Melissa
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Melissa,Thank you for taking the time to offer feedback regarding your stay at our hotel! If you have any feedback or suggestions you would like to share, please do not hesitate to contact us.We hope you enjoyed your stay and hope to see you again!Warm Regards,Our Hampton Team
10/10 Excellent
SHERREE
21 janv. 2024
SHERREE
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Sherree,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please contact us at any time.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team
10/10 Excellent
Russell
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Russell
Séjour de 3 nuits en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Russell,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and that our staff and facilities met your expectations. We are pleased to hear that our breakfast staff had gone above and beyond to provide you with exceptional service, and will be passing your feedback along to our management team to recognize him. Once again, thank you for choosing Hampton Inn Near the Park, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Our Hampton TeamZara K.Front Desk Supervisor
10/10 Excellent
Regina
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Regina
Séjour de 1 nuit en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Regina,Thank you so much for taking the time to leave a review of your stay at our hotel. We truly value your feedback and I'm delighted that we succeeded in providing a clean and comfortable environment for you.We believe that genuine hospitality can make a huge difference in our guests' experiences, and I'm glad that our team made you feel welcome.If there's anything we can assist you with, please feel free to reach out to us.Warm Regards,Our Hampton Team
10/10 Excellent
Sara
Voyage en famille, Voyage avec des animaux de compagnie
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 3 nuits en janvier 2024
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear Sara,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please do not hesitate to reach out to us.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team
10/10 Excellent
David
10 janv. 2024
David
Séjour de 1 nuit en décembre 2023
Réponse de Hampton Inn & Suites Near the Park le 7 mars 2024
Dear David,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please do not hesitate to reach out to us. We are available at any time to take your call.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team
10/10 Excellent
Iris
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for families! Highly recommend!
Iris
Séjour de 1 nuit en décembre 2023
2/10 Horrible
Seán
6 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Seán
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Devin
Voyage en famille
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Devin
Séjour de 1 nuit en janvier 2024
8/10 Bien
Denise, Henrico
2 janv. 2024
Denise
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Scott
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Scott
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Marcie
Voyage en famille
1 janv. 2024
Marcie
Séjour de 2 nuits en décembre 2023
8/10 Bien
Erin
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Jennifer
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 2 nuits en décembre 2023
8/10 Bien
GLEN
Voyage d’affaires, Voyage en couple
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
GLEN
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Cathryne
Voyage en famille
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cathryne
Séjour de 3 nuits en décembre 2023
6/10 Satisfaisant
Carmencita
Voyage en famille avec de jeunes enfants
28 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Carmencita
Séjour de 2 nuits en décembre 2023
6/10 Satisfaisant
Kelly
Voyage en couple
27 déc. 2023
Kelly
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Carl
Voyage en famille
25 déc. 2023
Great place
Carl
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Bibi
25 déc. 2023
Bibi
Séjour de 1 nuit en décembre 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
24 déc. 2023
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Brent
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brent
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Stephanie
Voyage en famille
24 déc. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en décembre 2023
8/10 Bien
Narwan
Voyage en famille
22 déc. 2023
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Narwan
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Diana
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Stay
Diana
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Voyageur vérifié
Voyage en famille
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
8/10 Bien
Jon
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jon
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Carol, Canton
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol
Séjour de 1 nuit en décembre 2023