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Avis sur The Langstone Quays

4 out of 5
The Langstone Quays
Northney Road, Hayling Island, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 343 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 361 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 177 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1002." "

8,0/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Maxime

Séjour de 2 nuits en novembre 2023
Réponse de LQ Resorts le 13 nov. 2023
Wow - what a great score! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

6/10 Satisfaisant

Voyageur vérifié

Hotel bien situé pour visiter la région
Pour 2 jours dans cet hotel nois avons dû réclamer par rapport de lexposition (nous avions choisi une vue sur le port et non sur le parking) La réception a fait le necessaire pour nous ndonner satisfaction avec une chambre vue sur la crique le 2ème jour. Pour le reste notre séjour s'est bien passé Lhotel est bien situé entre Chichestet et Portsmouth Tue
Séjour de 2 nuits en juin 2023
Réponse de LQ Resorts le 29 juin 2023
We are delighted that overall you had a great stay with us and hope you will return again if in the local area. Warm regards LQ Resorts

6/10 Satisfaisant

Janine

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très jiloe, beau terrain, propre grand
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

Thomas

Séjour de 3 nuits en septembre 2021

8/10 Bien

BENOIT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great family stay in Langstone Quays!
Fantastic place with an amazing view on the bay! Breakfast was awesome, on top of that you can enjoy the view while drinking your espresso ;-)) The pool was also great for the family and the lock room super clean. Only minor thing that could be improved: the spa was not hot enough.
Séjour de 1 nuit en novembre 2019
Réponse de Yvona le 19 déc. 2019
Thank you very much for an amazing feedback! We are pleased to hear you enjoyed your stay and hopefully we will be welcoming you back soon!

10/10 Excellent

JEROME

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Yvona le 9 sept. 2019
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pratique. Bon équipement. Piscine. Bien situe. Bien famille avec voiture.
Séjour de 3 nuits en août 2019

10/10 Excellent

Benoit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

8/10 Bien

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Good location with lovely views from restaurant. Staff were friendly and helpful. Good pool and spa with towels provided. The stairs and corridors could do with new carpets.
Séjour de 2 nuits en avril 2024

8/10 Bien

Vidar

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Landlig, stille, bra rom og god service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Clive

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay. Thank you. Unfortunately the carpet had some significant staining that should be steam cleaned. Also bottom of bath could do with cleaning to remove grubby marks where people stand to have shower. Accomodation very good tho.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Gemma

Séjour de 1 nuit en janvier 2024

8/10 Bien

Anna

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very helpful and friendly staff.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Sebastian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked everything thank you
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jackie

Les points faibles : Propreté
Séjour de 2 nuits en mars 2024

8/10 Bien

Renata

Voyage en couple
Les points forts : Personnel et service
Staff is friendly and helpful. Breakfast was very tasty. The water wasn’t always hot enough for the evening for showering.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Bryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice about away from everything
Séjour de 2 nuits en mars 2024

8/10 Bien

Terence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The location was very good unfortunately the weather was a bit of a wash out. The food was excellent as we're all staff. The room was okay but could do with a bit of TLC as in a of decorating over all it was a good stay.
Séjour de 1 nuit en mars 2024
Réponse de LQ Resorts le 8 mars 2024
We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 Excellent

Ben

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
firstly check-in was seamless, room was lovely and first impressions is they keep everything in working order and clean - dyson fan so quiet that also heats room - would always ask for more towels if more than one guest staying but easy to do by calling ‘0’ from the internal phone - pool was lovely shared with other guests and lockers too - breakfast was better than others with plenty of options - plenty of car parking
Séjour de 1 nuit en février 2024
Réponse de LQ Resorts le 8 mars 2024
Wow, what an amazing score - thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 Bien

Debby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de LQ Resorts le 8 mars 2024
We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 Bien

Janice

Voyage en famille
Comfortable and warm. Good restaurant, nice breakfast with gluten free options.
Séjour de 2 nuits en février 2024
Réponse de LQ Resorts le 19 févr. 2024
What a great review - thank you! We are delighted you enjoyed your recent stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

8/10 Bien

anthony

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful location. And really good standard of hotel. If you are looking for peace, and quiet, great walks and a couple of great pubs just across the bay this is ace.
Séjour de 2 nuits en février 2024
Réponse de LQ Resorts le 15 févr. 2024
Thank you for your positive score and review. We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. Lovely pool. Could do with a little TLC re some of the decor but staff and food all excellent.
Séjour de 4 nuits en janvier 2024
Réponse de LQ Resorts le 24 janv. 2024
Wow, what a great score and review, thank you! We are delighted you enjoyed your visit and hope you will return again soon. Warm regards LQ Resorts

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de LQ Resorts le 24 janv. 2024
Thank you for your positive score! We are delighted you enjoyed your visit and hope you will return again very soon. Warm regards LQ Resorts

6/10 Satisfaisant

Tanya

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Great room, questionable food
Room was really nice, pool was warm. But the food was hit and miss, breakfast was good and a lovely selection but every part of our dinner was revolting
Séjour de 1 nuit en janvier 2024
Réponse de LQ Resorts le 22 janv. 2024
Thank you for your positive comments regarding your room and our complimentary leisure facilities. We are sorry to read that you did not enjoy your food which Chef will be disappointed to hear. Our menu does change regularly so hope that you will consider giving us a second chance to prove we are a great venue. Warm regards LQ Resorts

6/10 Satisfaisant

sam

Voyage d’affaires
Les points forts : Personnel et service
Alright
Overall was alright, service was very friendly but slow. Bed were a little uncomfortable notnsire what it was but just off. We had 2 rooms 1 was fine one however was freezing amd not hotwater took a good 5 minutes to get luke warm. Radiators not working and a dyson fan heater tickled the room. Otherwise great hotel location and good on the eye, facilities good amd handy
Séjour de 1 nuit en janvier 2024
Réponse de LQ Resorts le 22 janv. 2024
Thank you for your review and we are delighted that, despite a few minor issues, you had a good stay. The heaters are commercial and when used correctly do warm the rooms (and cool in the summer). We do hope we have the pleasure of seeing you return again. Warm regards LQ Resorts

10/10 Excellent

Lewis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mostly great.
Great location, new looking room with good facilities. Breakfast was good quality. Cost was good. Only negative was the busy afternoon in the spa / pool and the pool condition needed some TLC.
Séjour de 1 nuit en janvier 2024
Réponse de LQ Resorts le 16 janv. 2024
Wow, what a fantastic review & score - thank you! We are delighted you enjoyed your stay and hope we have the pleasure of seeing you return again soon. Warm regards LQ Resorts

4/10 Médiocre

Raymond

Voyage en couple
Les points faibles : Équipements
The bedroom and corridor was in a bad state, carpets were torn and dirty. In the room, there were large brown stains on the carpets, Radiators turned off in the building with fan heater in the bedroom, window when closed had a massive gap, bathroom had mould and thick layers of dust, safe was broken. Breakfast was reasonable, lunch was good but expensive (£41 for 2 sandwiches and tea) Dinner was shocking, chicken tikka only had 3 pieces of chicken and was out of a packet and again £42 for one meal and 2 drinks. When complained to reception was told yes we know it needs to be refurbished. Disgraceful! The spa though was clean and warm. Wouldn't recommend.
Séjour de 2 nuits en janvier 2024
Réponse de LQ Resorts le 15 janv. 2024
We are saddened to read that you did not enjoy your recent visit, which is not the feedback we wish to receive. Therefore if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

4/10 Médiocre

Mark

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
New Year’s Eve
Hotel was busy as it was New Year’s Eve, but they ran out of hot water early into the evening so none of the guests could shower ready for the evening. Hotel is dated and in need of modernising. Food in the restaurant was excellent and the service was great.
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 8 janv. 2024
Thank you for your great review regarding your dining experience in our Waterside Restaurant. We note your additional comments and apologise for all inconvenience caused. We are a great venue so hope you will give us a second chance. Warm regards LQ Resorts

10/10 Excellent

BRYN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice room thanks
Séjour de 3 nuits en décembre 2023
Réponse de LQ Resorts le 8 janv. 2024
What an amazing review, thank you! We are delighted you enjoyed your visit and hope you will return again soon. Warm regards LQ Resorts

8/10 Bien

Giuseppe

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 8 janv. 2024
What a great score, thank you! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

10/10 Excellent

Lizann

Séjour de 2 nuits en décembre 2023
Réponse de LQ Resorts le 22 janv. 2024
Wow, what a fantastic score - thank you! We are delighted you enjoyed your stay and hope we will see you again soon. Warm regards LQ Resorts

4/10 Médiocre

Fiona

Mixed bag
A mixed bag but overall quite disappointing for new years. The food was great but service was lacking and the rooms are very tired. The bar area is nice however.
Séjour de 2 nuits en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
We are sorry to read of your disappointment as we have had some good reviews regarding our NYE event, however thank you for your kind words regarding your delicious food. If there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

6/10 Satisfaisant

Laura

Voyage en famille
Staff were friendly and helpful but the heating had broken down in the room. Also, the dinner made my son ill. Breakfast was quite basic too. Quite a let down.
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Thank you for your review and your kind words regarding the warm hospitality of our staff. We note your comments regarding your son, so please do provide us with evidence of sickness as you did not raise this with us during your stay. Warm regards LQ Resorts

8/10 Bien

Lewis

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay for our 1 year wedding anniversary. Only thing is lacking is a spa with treatment and at times staff were a little un professional...Ie.. overheard complaining about other staff members quite loudly. Overal though, I'm sure we would come back.
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Happy 1st anniversary to you both and thank you for choosing Langstone Quays to celebrate this special occasion. We note your additional comments which we will address internally with our teams but are delighted that overall you had a good stay. We hope to see you again in 2024! Warm regards LQ Resorts

6/10 Satisfaisant

Allen

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Terrible experience
It was HELL to be mild, to even warm up our xmas dinner that we had to drive back to Portsmouth Central to warm up our food because whoever that was attending to us just left us and went on attending to other WHITE guests. On boxing day when we went yo swim and sauna, our cards were deactivated, which prevented us from entrying our room as we we left cold in the hallway till i had to get a maid to eventually let us in
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Thank you for taking the time to post your review and we note all of your feedback, however we do disagree with some of the comments you have made. We are a great venue so if there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

8/10 Bien

Floyd

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Thank you for your positive score and we trust you enjoyed your stay. We do hope we have the pleasure of seeing you return again in 2024! Warm regards LQ Resorts

10/10 Excellent

Tomris

Séjour de 2 nuits en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Wow, what a fantastic score - thank you! We are delighted you enjoyed your stay and hope you will return again very soon. Happy New Year and warm regards LQ Resorts

4/10 Médiocre

Laura

Les points forts : Propreté
Les points faibles : Personnel et service
I personally didnt enjoy my stay much. I didnt find the bed comfortable and didnt like the breakfast at all, a huge factor for me was the water in the room for bath/shower was tepid cool. The pool facility was lovely though, lovely clean pool and steam room. slightly hotter showers, but not by much. Staff were nice
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 5 janv. 2024
Thank you for your review and we are pleased to read that you enjoyed our complimentary leisure facilities. We note your additional comments and are sorry to read of your disappointment during your stay. If there is anything we can do to encourage you to return then please let us know. Warm regards LQ Resorts

10/10 Excellent

Talbot

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harbor views.
Loverly location, nice rooms, average breakfast and food. Excellent service.
Séjour de 1 nuit en décembre 2023
Réponse de LQ Resorts le 14 déc. 2023
Wow, what a fantastic score, thank you! We are thrilled you enjoyed your stay and hope to see you again soon. Warm regards LQ Resorts

8/10 Bien

Jonathan

Séjour de 3 nuits en novembre 2023
Réponse de LQ Resorts le 13 déc. 2023
Thank you for your great score! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

10/10 Excellent

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very helpful and accommodating
Séjour de 1 nuit en novembre 2023
Réponse de LQ Resorts le 29 nov. 2023
Thank you for your fantastic review! We are delighted you enjoyed your stay and hope you will return again very soon. Warm regards LQ Resorts

10/10 Excellent

Ben

Séjour de 2 nuits en novembre 2023
Réponse de LQ Resorts le 20 déc. 2023
We are delighted you enjoyed your stay and hope to see you again in 2024! On behalf of LQ Resorts may we wish you a very Merry Christmas and Happy New Year. Warm regards LQ Resorts

6/10 Satisfaisant

Stacey

Voyage en couple
Les points forts : Propreté et personnel et service
The hotel looked great from the outside, ruin down inside in places like the carpet was frade, chipped paintwork, some other guests where rude swearing shouting and fighting between themselfs that upset loads of other dinners and it was meant to be a romantic last night meal, the restaurant had run out of most items on the menu very selected choice, drinks were a bit expensive, room was nice bed was comfortable,
Séjour de 2 nuits en novembre 2023
Réponse de LQ Resorts le 29 nov. 2023
We are sorry to read of your disappointment following your recent visit. We did sadly have some disruptive guests so please accept our sincere apologies for this disturbance to your romantic evening. We do hope you will give us a second chance. Warm regards LQ Resorts

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté et personnel et service
The entrance spiral staircase and huge windows make an engaging entrance to Langstone Quays..... The piles of broken furniture, discarded mattresses and bedding and all sorts of other items around the building are unsightly to say the least and have clearly been there a long, long time ! The Reception area is lovely - the room I felt was "tired, dull, stains on carpet, carpet tiles stuck on top of carpet around the bed, what is that about? And the bathroom has mould in some areas. Don't get me wrong - we thoroughly enjoyed our stay.....but investment is needed to bring some areas up to the excellent standard of the communal areas; dining, lounges, bar etc.
Séjour de 1 nuit en novembre 2023
Réponse de LQ Resorts le 29 nov. 2023
Thank you for your review and we are delighted that overall you had a good stay with us. We are investing in our Resort having refurbished a number of our bedrooms earlier this year, so will be improving other areas next year. We do hope we have the pleasure of seeing you return. Warm regards LQ Resorts

10/10 Excellent

Darren

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely location, very clean and tidy , staff were very accommodating
Séjour de 2 nuits en novembre 2023
Réponse de LQ Resorts le 27 nov. 2023
Thank you for your fantastic review and score! We are delighted you enjoyed your stay and hope you will return again soon. Warm regards LQ Resorts

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I will be back
Lovely pool staff are very nice. I found the bar really expensive, so buy a bottle of wine for the room.
Séjour de 1 nuit en novembre 2023
Réponse de LQ Resorts le 20 nov. 2023
Thank you for your positive score, and we are delighted that you enjoyed our complimentary leisure facilities and the warm hospitality of our staff. We do price check in the local area to ensure we are competitively priced. We look forward to you returning again soon. Warm regards LQ Resorts

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de LQ Resorts le 20 nov. 2023
Thank you for your score. We trust you had an enjoyable stay and hope we have the pleasure of seeing you return. Warm regards LQ Resorts