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Avis sur Knights Inn Danvers

2 out of 5
Knights Inn Danvers
219 Newbury St., Danvers, MA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 225 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 257 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 212 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 130 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 179 avis sur 1003." "

6,6/10

Propreté

7,4/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 Bien

Caroline

Séjour de 2 nuits en août 2023
Réponse de Knights Inn le 20 sept. 2023
Thank you Caroline for taking the time to leave us feedback. We are glad that you enjoyed your stay with us,

8/10 Bien

Pierre-Yves

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nous aurions aimer avoir une piscine
Séjour de 3 nuits en juillet 2023
Réponse de Knights Inn le 12 juil. 2023
We apologize for not having the pool open. We miss the pool also but it is closed for reasons beyond our control.

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cet endroit est très bien selon sa catégorie.Rien à dire de négatif.
Séjour de 1 nuit en octobre 2022
Réponse de Knights Inn le 14 oct. 2022
Thank you Nathalie for the positive feedback. We are glad to hear that you enjoyed your stay with us.

6/10 Satisfaisant

Claude

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ce n’est pas du tout comme les images. C’est vieux et mal entretenu
Séjour de 1 nuit en juillet 2022
Réponse de Knights Inn le 29 juil. 2022
Hello Claude We are sorry that your stay was not what you were expecting. We are working on renovating the property. Hopefully you will come back and see us again then.

10/10 Excellent

Pascal

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2019
Réponse de Wayne Oki, General Manager le 23 sept. 2019
Thank you for your feedback, I am happy to see that you have enjoyed your stay at The Knights Inn Boston/ Danvers. On behalf of our staff I would like to thank you for the compliments, as our staff loves to hear that our guests are satisfied. Comments, whether negative or positive, allow us to improve on areas in order to exceed our guests expectations. We hope that you will allow us to host you again should you visit the area

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande pour le prix
Motel typique, grande chambre et grand lit. Pas de bruit spécifique provenant de l'extérieur, malgré notre séjour du samedi au dimanche. La chambre était propre. Nous aurions apprécié que le petit-déjeuner soit servi plus tard que 9h.
Séjour de 1 nuit en juin 2019
Réponse de The Staff of The Knights Inn le 6 juin 2019
Merci d'avoir pris le temps de passer en revue notre propriété. Nous allons absolument considérer vos recommandations de petit-déjeuner. Nous espérons que vous aurez l'occasion de revenir.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vieux motel qui est en décrépitude. Les photos doivent dater du début du motel car les chambres sont en pietre état. La salle de bain était propre et le lit aussi il était également confortable. Le déjeuner etait limite acceptable dans une salle a manger malpropre. Les fourmis s'y promensit sur le sol, les comptoirs et les machines a jus. Hotel tres cher pour le produit, nous n' y retournerons pas.
Séjour de 3 nuits en mai 2019
Réponse de The Knights Inn Staff le 6 juin 2019
Nous sommes désolés d'apprendre que notre propriété n'a pas répondu à vos attentes.

6/10 Satisfaisant

Marie, Canada

Les points faibles : Infrastructures et conditions de l’hébergement
L'apparence de l'endroit était miteux mais propre.
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Marc

Les points forts : Propreté et personnel et service
Climatiseur bruillant. Beaucoup de cigarettes sur le sol. Toutefois, le dejeuner tres bon et la picine tres propre
Séjour de 2 nuits en juillet 2018

8/10 Bien

Mathieu

Les points forts : Personnel et service et confort de la chambre
Bon hotel pas cher
Pour le prix c'était un bon choix.
Séjour de 1 nuit en juin 2018

4/10 Médiocre

Virginia

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trying to extract as much money from patrons as possible by "deposit fees" and free breakfast poorest I have ever encountered.
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Virginia for taking the time to leave us a review. We are sorry to see that you were not happy with your stay with us. The 50 deposit is required since you had booked through a 3rd party and not directly with us. This has already been refunded back to you. We apologize if you did not enjoy the continental breakfast. It is simple and an easy grab and go. We are planning in the future to open our dining area again when it is remodeled and offer a more variety for breakfast.

8/10 Bien

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonable price, clean rooms,.friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Deborah for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

8/10 Bien

GREGORY ANSELM

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It ok for someone who just passing through
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Gregory for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

10/10 Excellent

Anabel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Me encantó la privacidad del lugar
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Anabel for taking the time to leave us feedback. We are glad that you enjoyed your stay with us

8/10 Bien

Sokhannary

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
This is the second time I stay there. This time around the room was so dusty and dirty. I had to ask them for a broom to sweep around the room. I was very disappointed with my stay this time.
Séjour de 2 nuits en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Sokhannary for taking the time to share with us your experience. We apologize for the rooms not being the best like the first time. We will address this with the housekeeping staff. We appreciate your feedback so we can do better.

6/10 Satisfaisant

Utz

Voyage en couple
Les points forts : Propreté
Simple accommodation with parking space in front of the door. Coffee at the receiption in the morning. Nothing luxurious but ok.
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Utz for taking the time to leave us feedback. We are glad that you enjoyed your stay with us and the coffee in the morning.

6/10 Satisfaisant

Karen

Voyage d’affaires, Voyage en couple
Its okay peace and quite
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 23 avr. 2024
Thank you Karen for taking the time to leave us a review. We are happy to see that you enjoyed your stay with us

2/10 Horrible

Mary

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is a dump
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 15 avr. 2024
Thank you Mary for taking the time to leave us feedback. We are sorry to hear that you were disappointed in your stay with us.

4/10 Médiocre

Caseigh

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room I stayed in the locks were broken and the bathroom door was off the frame partially. Definitely has gone down hill since last year when I stayed
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 10 avr. 2024
Thank you Caseigh for taking the time to leave us feedback. We are sorry that you did not enjoy your stay with us. We will look into the concerns that you have brought to our attention. We are still in the process of renovating our property.

8/10 Bien

Malinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was great besides an early breakfast until 9am. The shower handle was loose, so stayed at hot and the sink was clogged up. Which i had advised the front desk when i checked out. Other than that everything was fine. ⭐️⭐️⭐️
Séjour de 2 nuits en avril 2024
Réponse de Knights Inn le 10 avr. 2024
Thank you Malinda for taking the time to leave us a review. We are happy that you enjoyed your stay with us. We appreciate you letting us know of the maintenance issues. We had them repaired that day

4/10 Médiocre

Farbod

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 8 avr. 2024
Thank you Farbod for taking the time to leave us feedback on your stay with us. We are sorry to hear that you were unhappy with your stay with us.

10/10 Excellent

Annaliese

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing price for a not long drive from boston 10/10 stars from me.
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 5 avr. 2024
Thank you Annaliese for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Estinvil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You don't restaurant
Séjour de 1 nuit en avril 2024
Réponse de Knights Inn le 5 avr. 2024
Thank you Estinvil for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

8/10 Bien

Sokhannary

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The property is really quiet and staff are friendly
Séjour de 2 nuits en mars 2024
Réponse de Knights Inn le 1 avr. 2024
Thank you Sokhannary for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Susana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
The place was clean enough, bathtub needs a new coat of paint and a shower curtain that actually fits but other than that it was alright. The walls are extremely thin however so expect to hear the people above you and around you walking.
Séjour de 1 nuit en mars 2024
Réponse de Knights Inn le 1 avr. 2024
Thank you Susana for taking the time to leave us a review. We are going through renovations with the property and tubs are definitely on the top of the list. We are happy that you enjoyed your stay with us.

10/10 Excellent

Pitshou

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Environment
Séjour de 3 nuits en mars 2024
Réponse de Knights Inn le 17 mars 2024
Thank you Pitshou for taking the time to leave us positive feedback. We are happy that you enjoyed your stay with us.

10/10 Excellent

Diana

Séjour de 1 nuit en mars 2024
Réponse de Knights Inn le 5 avr. 2024
Thank you Diana for taking the time to leave us positive feedback. We are happy that you enjoyed your stay with us.

6/10 Satisfaisant

Michael

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Knights Inn le 11 avr. 2024
Thank you Michael for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

10/10 Excellent

Nelson

Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 22 mars 2024
Thank you Nelson for taking the time to leave us positive feedback. We are happy that you enjoyed your stay with us.

2/10 Horrible

William

Voyage en couple
Les points faibles : Équipements
When I booked it the room was supposed to be $60 when I received the receipt it cost $89 plus tax talk about bait and switch. Not happy about being overcharged. Will think twice before booking again.
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 30 janv. 2024
Hello William We are sorry to hear that you were disappointed with the prices. Those are the prices we offer directly at the hotel. It is stated on our website. Your reservation was made through Expedia so we can not see the prices that you paid with them so we apologize for the confusion.

6/10 Satisfaisant

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 21 janv. 2024
Thank you Mark for taking the time to rate our property. We are happy that you enjoyed your stay with us.

6/10 Satisfaisant

Kimberly

Séjour de 2 nuits en janvier 2024
Réponse de Knights Inn le 19 janv. 2024
Thank you Kimberly for taking the time to rate our property. We are happy that you enjoyed your stay with us.

4/10 Médiocre

Josh

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I needed a place to sleep. I had been traveling for 2 days straight by plane. I woke up the next morning to head to work and there was no water in my room. Apparently, a water main broke??? I realize that this was out of your control...but what bothered me was that there was no effort to still try to accommodate even if a small effort. there was no coffee or juice...the apples were soft and mealy. You guys could have bought gallons of water to make coffee. The person who was working informed that he was notified hours early and had time to at least buy a couple gallons of water so that there was coffee.
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 14 janv. 2024
Thank you Josh for taking the time to leave us a review. We are sorry that your stay did not go as well as you had planned. The storm we had over that weekend caused an issue in the building next to us meaning the town had to shut water off in the area to fix it. Unfortunately the coffee machine also broke too and someone from that company came in later on to repair it. We do have juice from 6-11:30 in the morning. We apologize for the inconvenience.

8/10 Bien

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to sleep and go💯
Fast service, Vert quiet, good be!
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 14 janv. 2024
Thank you Christopher for taking the time to leave us a review. We are happy that you enjoyed your stay with us.

6/10 Satisfaisant

Grismeldy

Les points forts : Personnel et service
Réponse de Knights Inn le 12 janv. 2024
Thank you Grismeldy for taking the time to leave us a review. We are glad that you enjoyed your stay with us.

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Knight’s Inn, Danvers, MA Pleasantly Surprised
This property did not look like this when I last stayed at the Knight’s Inn, in Danvers, MA, about 2 or 3 years ago! I rented the room for a couple of nights, mainly because I’ve stayed here before and the price is less expensive than many of the the places, just north of Downtown Boston. I remembered it was clean, but I walked in and I was very impressed by the job great job they did renovating the inside of the hotel💯 I can’t speak for any other rooms, but My room has a brand new, high quality bed, new furniture, microwave, and TV. The bathroom was spotless, and all brand new! They are still doing work on the outside, but they have done a nice job on the rooms, and I thought I should share!
Séjour de 2 nuits en janvier 2024
Réponse de Knights Inn le 10 janv. 2024
Thank you Christopher for taking the time to leave us a review. We are happy that you are enjoying your stay with us. We have been working very hard on updating our property. We are happy that you agree with the renovations.

4/10 Médiocre

Shane, Ipswich

Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 9 janv. 2024
Thank you Shane for taking the time to rate our property. We are sorry to hear that you were not happy with your stay with us.

8/10 Bien

Enelina

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Good 👍
Séjour de 1 nuit en janvier 2024
Réponse de Knights Inn le 9 janv. 2024
Thank you Elelina for taking the time to leave us a review. We are happy that you enjoyed your stay with us.

6/10 Satisfaisant

Larry

Séjour de 2 nuits en décembre 2023
Réponse de Knights Inn le 6 janv. 2024
Thank you Larry for taking the time to leave us feedback. We are happy that you enjoyed your stay with.

10/10 Excellent

Allannah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Always a pleasure to stay at knights staff always are helpful
Séjour de 2 nuits en décembre 2023
Réponse de Knights Inn le 2 janv. 2024
Thank you Allannah for taking the time to leave us feedback. We always enjoy having you stay with us. We look forward to seeing you again in the future.

2/10 Horrible

Zepure

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unsatisfied
There is no pool as advertised. The help was pretty rude upon arrival. Stake muffins and granola bars for breakfast. Plus they double charged my stay. Just a really bad stay and experience. They need to use false advertising by saying they have a pool and serve breakfast to get customers. But I guess you get what you pay for...My recommendation is go elsewhere.
Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 2 janv. 2024
Thank you for taking the time to leave us feedback. We are sorry that your experience here was not what you expected. Your reservation in our system shows that you did not show on 12/31 so we are wondering if you stayed here another night under a different name since this review is posted on 12/29. This would explain where you see a double charge on your bank statement. The confusion with the pool is we do have one but it is outdoors and is too cold to open that right now. We may have it open in the summer if you would like to come back to our property and hopefully have a better experience with us.

10/10 Excellent

Joanne

Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 2 janv. 2024
Thank you Joanne for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

8/10 Bien

Mike

Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 19 janv. 2024
Thank you Mike for taking the time to rate our property. We are glad that you enjoyed your stay with us.

10/10 Excellent

Enelina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 2 janv. 2024
Thank you Enelina for taking the time to leave us feedback. We are happy that you enjoyed your stay with us.

8/10 Bien

Graham

Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 19 janv. 2024
Thank you Graham for taking the time to rate our property. We are happy that you enjoyed your stay with us.

10/10 Excellent

Anthony

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super easy check in easy parking
Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 27 déc. 2023
Thank you Anthony for taking the time to leave us feedback. We are happy to know that you enjoyed your stay here with us.

10/10 Excellent

Joel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 15 déc. 2023
Thank you Joel for taking the time to rate our property. We are happy that you enjoyed your stay with us.

8/10 Bien

Lise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room was very clean. Had to go get tissues & tp
Séjour de 1 nuit en décembre 2023
Réponse de Knights Inn le 15 déc. 2023
Thank you Lise for taking the time to leave us feedback. We are glad that you enjoyed your stay with us.

6/10 Satisfaisant

David Vincent, Daytona Beach

Les points forts : Personnel et service
There was no room cleaning or fresh towels, etc for my three-day stay. There was also a steady stream of oddballs arguing and making noise in the parking lot and walkways around my room.
Séjour de 3 nuits en décembre 2023
Réponse de Knights Inn le 10 déc. 2023
Thank you David for taking the time to leave us feedback. We apologize for your neighbors not being considerate. We have a 24/7 desk staff member that can help out with issues like this. We normally do not offer stayover service unless requested or for guests that are here more than 4 days. We have all stocked items at the desk if our guests need anything.