Avis sur Silavadee Pool Spa Resort
Silavadee Pool Spa Resort
208/66 Moo4, Maret, Koh Samui, Surat Thani
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
Voyage en groupe
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 7 févr. 2024
Dear Jonathan,Thank you for taking the time to rate your experience.We're glad to know that your stay was very nice and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager
10/10 Excellent
Francois, Le Landeron
Voyage en couple
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Francois
Séjour de 6 nuits en avril 2023
Réponse de Silavadee le 15 mai 2023
Dear Francois, Thank you for sharing your wonderful experience and for recommending Silavadee to other travelers. Please be sure to visit us again on your next trip to Koh Samui. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Julie
5 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour et super service
Julie
Séjour de 4 nuits en avril 2022
Réponse de Alex Magaton le 7 mai 2022
Dear Julie,
Seeing that you had an excellent experience truly made our day! Thank you for choosing Silavadee and for taking the time to review us.
We look forward to welcoming you back soon.
Kind Regards,
Alex Magaton
General Manager
10/10 Excellent
JULIEN
18 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleasant stay
JULIEN
Séjour de 4 nuits en février 2020
Réponse de Manuel Lang le 18 févr. 2020
Dear Julien,
Thank you very much for your wonderful review and rating.
Its a pleasure to read that you enjoyed your villa and the food we offer throughout the resort. We look forward welcoming you for another wonderful holiday on Samui.
Kind regards,
Manuel Lang
General Manager
8/10 Bien
Voyageur vérifié
28 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sejour reposant
Voyageur vérifié
Séjour de 7 nuits en janvier 2020
Réponse de Manuel Lang le 10 févr. 2020
Merci beaucoup pour votre commentaire ici.
A la prochaine fois,
Manuel Lang
General Manager
10/10 Excellent
Nathalie
Voyage en famille
23 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe endroit
Nathalie
Séjour de 3 nuits en décembre 2019
Réponse de Manuel Lang le 10 févr. 2020
Chere Nathalie,
Merci beaucoup pour votre commentaire positive.
A bientot,
Manuel Lang
General Manager
10/10 Excellent
Chadou, Paris
Voyage en couple
11 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chadou
Séjour de 7 nuits en novembre 2019
Réponse de Manuel Lang le 16 déc. 2019
Cher Chadou,
Merci bien puor votre commentaire. Nous sommes heureux de voir que vous avez passer un bon moment chez Silavadee.
A la prochaine fois,
Manuel Lang
10/10 Excellent
Voyageur vérifié
20 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au top!!!!
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
13 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Thomas, Mons en B
14 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une villa avec piscine !
Thomas
8/10 Bien
Benoit, la londe les maures
9 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
100% satisfait
Benoit
10/10 Excellent
jeremy, Paris
7 janv. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hotel
jeremy
8/10 Bien
François, Paris
26 févr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
superbe
François
6/10 Satisfaisant
Dr Macnamara, France
6 janv. 2014
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
L'arnaque du 31/12
Dr Macnamara
10/10 Excellent
Les Doudoux
2 déc. 2013
Les points forts : Propreté, personnel et service, confort de la chambre
9 jours au paradis
Les Doudoux
10/10 Excellent
Laurent, Suisse
5 oct. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre super confortable, avec du cachet.
Laurent
10/10 Excellent
Anique, France
19 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anique
10/10 Excellent
Bernard schatz, Suisse
11 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Retraite et repos
Bernard schatz
10/10 Excellent
Anonymous
13 janv. 2010
Les points forts : Propreté et personnel et service
Personnel très professionnel,
Anonymous
10/10 Excellent
Karin
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karin
Séjour de 7 nuits en avril 2024
Réponse de Tristan K. le 18 avr. 2024
Dear Khun Karin, Thank you so much for your review and for choosing to stay with us at Silavadee Pool Spa Resort. We are delighted to hear that you had such a nice experience and that you would rate us even higher if possible.It is truly heartening to know that you enjoyed the environment, facilities, and the extra touches that we strive to provide to make each guest's stay special. Our team takes immense pride in delivering good and efficient service, and it is wonderful to hear that their friendliness and attention to detail stood out during your stay.Your kind words have been shared with our entire team, and they are truly appreciative of your recognition. We look forward to welcoming you back to our resort for another exceptional stay in the near future.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your next stay with us is nothing short of perfect.Warm regards,Tristan KuehneisenGeneral Manager
10/10 Excellent
Becky
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Becky
Séjour de 10 nuits en mars 2024
Réponse de Tristan K. le 18 avr. 2024
Dear Khun Becky,Thank you for sharing your experience at our resort! We are thrilled to hear that you had a wonderful week with us and that our villa with a private pool provided you with your own piece of heaven.It's fantastic to know that you enjoyed the privacy and flexibility to take a dip in your pool at any time of the day or night. We are also pleased to hear that you took advantage of our private beach and enjoyed the snorkeling gear and kayaks available for our guests.Your advice about planning water sports during high tide due to the proximity of the coral is valuable and will certainly be helpful for future guests. We appreciate your insights and are delighted that you were able to experience the amazing variety of fish and coral just feet from the sand, making it perfect for snorkeling.Kayaking to Crystal Beach sounds like a lovely adventure! We are glad you had the opportunity to explore and enjoy another beautiful beach nearby.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your stay with us is nothing short of perfect.Thank you and kind regards,Tristan KuehneisenGeneral Manager
10/10 Excellent
robert
18 mars 2024
robert
Séjour de 4 nuits en mars 2024
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 7 avr. 2024
Dear robert,Thank you for sharing your excellent rating.We hope to have the pleasure of welcoming you back again.Sincerely,Silavadee Pool Spa Resort
8/10 Bien
Mayumi
17 mars 2024
Les points forts : Propreté
Mayumi
Séjour de 3 nuits en mars 2024
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 20 mars 2024
Dear Mayumi,Thank you for taking the time to leave us a rating.We hope to have the pleasure of welcoming you back again.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager
8/10 Bien
Katelyn
4 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Katelyn
Séjour de 1 nuit en mars 2024
Réponse de Tristan K. le 6 mars 2024
Dear Khun Katelyn,Thank you for reviewing our property by submitting this rating.We are delighted to learn that you overall enjoyed your stay with us and hope to be able of welcoming you back in the near future.Thank you and kind regards,Tristan KuehneisenGeneral Manager
10/10 Excellent
Akash
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Akash
Séjour de 3 nuits en février 2024
Réponse de Tristan K. le 6 mars 2024
Dear Khun Akash,Thank you for sharing your recent experience at Silavadee Pool Spa Resort. It brings us immense joy to read your positive comments and learn that you had a true 5-star experience with us.We're thrilled to know that you found our rooms and pools beautiful, and that the private beach added a special touch to your stay. It's wonderful to hear that you the breakfast offerings. We appreciate your kind words about our golf carts, providing convenient transportation within the resort, and the ease of using our app for communication.A special appreciation for acknowledging the outstanding service provided by Aonny at the Star and Moon restaurants and Billy at our Height restaurant. We are proud to have such dedicated team members who go the extra mile to enhance our guests' experiences. It's heartening to know that Billy's efforts extended to teaching you some Thai language, adding a personal touch to your visit. Thank you for choosing Silavadee, and we look forward to welcoming you back for another exceptional experience.Warm regards,Tristan KuehneisenGeneral Manager
10/10 Excellent
Sara
Voyage en couple
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 4 nuits en janvier 2024
Réponse de Tristan K. le 31 janv. 2024
Dear Khun Sara, Thank you for taking the time to tell us about your recent stay at the Silavadee Pool Spa Resort. It is indeed a pleasure to learn that you overall enjoyed your stay with us. At Silavadee, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation and input. We do hope of being able to welcome you back in the near future. Wishing you all the best from sunny Koh Samui! Kind regards, Tristan KuehneisenGeneral Manager
10/10 Excellent
jenny
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jenny
Séjour de 9 nuits en janvier 2024
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 25 janv. 2024
Dear jenny,Thank you for sharing your excellent rating.We hope to have the pleasure of welcoming you back again.Best regards,Ms.Piyanuch Ch.Asst.Front Office Manager
10/10 Excellent
Alexander
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
Alexander
Séjour de 2 nuits en janvier 2024
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 14 janv. 2024
Dear Alexander,Thank you for sharing your excellent rating.We are so pleased to know that everything was perfect and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager
10/10 Excellent
Peter
28 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 3 nuits en novembre 2023
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 30 nov. 2023
Dear Peter,Thank you very much for taking the time to leave us some kind words regarding your recent stay at Silavadee.We're delighted to learn that you enjoyed with the room, food and surrondings.We all look forward to welcoming you back for another memorable experience very soon.Best regards,Ms.Piyanuch ChankaewAsst.Front Office Manager
8/10 Bien
Giney, Amsterdam
Voyage en couple
23 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giney
Séjour de 3 nuits en octobre 2023
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 17 nov. 2023
Dear Giney,Thank you for taking the time to rate your experience.We hope to have the pleasure of welcoming you back again.
10/10 Excellent
Tommi
Voyage en couple
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tommi
Séjour de 5 nuits en octobre 2023
Réponse de Jaruwan Kitkate le 17 oct. 2023
Dear Mr. Tommi,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,
10/10 Excellent
oren
26 sept. 2023
Amazing
oren
Séjour de 4 nuits en septembre 2023
Réponse de Jaruwan Kitkate le 17 oct. 2023
Dear Oren,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,
2/10 Horrible
Shreena
6 sept. 2023
Les points faibles : Personnel et service
Shreena
Séjour de 6 nuits en août 2023
Réponse de Ms.Piyanuch Ch./Asst.Front Office Manager le 17 nov. 2023
Dear Shreena,Thank you very much for taking the time to leave us rating. We are genuinely sorry that we did not meet your expectations. We hope you will allow us the opportunity to try to create a more memorable experience when you are next in Koh Samui.
10/10 Excellent
Brianna
Voyage en couple
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brianna
Séjour de 3 nuits en août 2023
Réponse de Jaruwan Kitkate le 17 oct. 2023
Dear Brianna,Thank you very much for taking the time to leave us a review with some kind words regarding your recent stay at Silavadee. I am glad our passionate team made you feel right at home and delivered our usual high level of hospitality and some point which is not touch your expectation we will urgent improve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,
8/10 Bien
Young Min
2 août 2023
Young Min
Séjour de 4 nuits en juillet 2023
10/10 Excellent
Amelia
Voyage en couple
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amelia
Séjour de 7 nuits en juillet 2023
Réponse de Silavadee le 19 juil. 2023
Dear Amelia, your kind comments about so many aspects of the resort are much appreciated and thank you for highlighting all the small touches that make Silavadee special. We are already waiting for your return with huge anticipation. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Atitaya, Sunnyvale
28 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atitaya
Séjour de 5 nuits en juin 2023
Réponse de Silavadee le 19 juil. 2023
Dear Atitaya, thank you for choosing Silavadee during your recent Koh Samui trip. We hope to have the pleasure of welcoming you back again! Kind Regards, Alex Magaton / General Manager
4/10 Médiocre
Kyaw
23 juin 2023
Kyaw
Séjour de 2 nuits en juin 2023
Réponse de Silavadee le 19 juil. 2023
Dear Kyaw, thank you for taking the time to rate your experience. Should you wish to share any concerns or suggestions please feel free to reach out. We do hope to have the pleasure of welcoming you back at some point in the future. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Hadjar
17 juin 2023
Hadjar
Séjour de 4 nuits en juin 2023
Réponse de Silavadee le 19 juil. 2023
Dear Hadjar, thank you for taking the time to leave us a positive rating. Be sure to visit us again on your next trip to Koh Samui. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Mala
Voyage en groupe, Voyage en couple
5 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mala
Séjour de 6 nuits en mai 2023
Réponse de Silavadee le 10 juin 2023
Dear Mala, It was a pleasure to welcome you to Silavadee recently and thank you for your thoughtful review. I was pleased to share your much appreciated feedback with the entire team. We hope to welcome you back on many future occasions. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Chienhung
Voyage en couple
30 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chienhung
Séjour de 2 nuits en mai 2023
Réponse de Silavadee le 10 juin 2023
Dear Chienhung, we are very grateful for your 5-star rating and constructive comments. We look forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
frank
27 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
frank
Séjour de 2 nuits en mai 2023
Réponse de Silavadee le 19 juil. 2023
Dear Frank, thank you very much indeed for your excellent 5-star rating. We look forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Jack
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jack
Séjour de 2 nuits en mai 2023
Réponse de Silavadee le 10 juin 2023
Dear Jack, Thank you so much for taking the time to share your experience, what a lovely review. It was a pleasure to be part of such a memorable vacation. Thank you for highlighting our delicious breakfast, beautiful rooms and helpful team. We look forward to welcoming you back again soon. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Andreas
Voyage en couple
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements
Andreas
Séjour de 13 nuits en mars 2023
Réponse de Silavadee le 15 mai 2023
Dear Andreas, Thank you for taking the time to leave us a great review. We all enjoyed hosting you and we cannot wait until you visit us again! Kind Regards, Alex Magaton / General Manager
10/10 Excellent
nikola
9 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nikola
Séjour de 9 nuits en février 2023
Réponse de Silavadee le 15 mai 2023
Dear Nikola, Thank you for the positive and constructive comments following your most recent stay. It's great to hear that you had a wonderful time and loved our tranquil location, delicious food and attentive service. Rest assured that your constructive comments concerning the breakfast service have been taken on board by the restaurant team. Once again, we really appreciate you sharing your experience. Looking forward to welcoming you back soon. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Chen
22 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chen
Séjour de 4 nuits en février 2023
Réponse de Silavadee le 23 févr. 2023
Dear Chen, Thank you for taking the time to share your experience. It was a pleasure to be part of such a memorable honeymoon trip. We are already looking forward to welcoming you back in the very near future. Kind Regards, Alex Magaton / General Manager
10/10 Excellent
Karkirat
Voyage en groupe
9 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karkirat
Séjour de 3 nuits en février 2023
Réponse de Silavadee le 10 févr. 2023
Dear Karkirat,It means the world to us that you have taken the time to share your experience. We are delighted to hear you had a wonderful stay and thank you for highlighting our delicious breakfast, fun daily activities and attentive staff.We hope you will join us again soon.Kind Regards,Alex Magaton General Manager
8/10 Bien
gino
9 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gino
Séjour de 5 nuits en février 2023
Réponse de Silavadee le 10 févr. 2023
Dear Gino,It was such a pleasure to have you back with us again, and truly wonderful to read your kind comments. I am glad everything went as planned.Thank you for taking the time to review your stay, we are already looking forward to welcoming you back very soon.Kind Regards,Alex Magaton General Manager
10/10 Excellent
Po-Ya
30 janv. 2023
Po-Ya
Séjour de 3 nuits en janvier 2023
Réponse de Silavadee le 1 févr. 2023
Dear Po-Ya,Thank you for the excellent rating. We hope to have you back soon for another memorable stay.Kind Regards,Silavadee Pool Spa Resort
10/10 Excellent
Kevin Sheng
18 janv. 2023
Kevin Sheng
Réponse de Silavadee le 20 mai 2023
Dear Leonard, Thank you for the positive rating. We look forward to welcoming you back soon. Sincerely, Silavadee Pool Spa Resort