Dear Huseyin,Thank you for your feedback, and we appreciate your kind words about our beautiful property and our staff. We sincerely apologize for any inconvenience caused by the WIFI issue during your stay. We understand the importance of reliable internet access, and we're sorry that it did not meet your expectations.We are actively working on improving our WIFI coverage throughout the entire property to ensure a more seamless experience for our guests. Your feedback is invaluable to us, and we are committed to making the necessary enhancements to provide a better service in the future.We hope that despite this inconvenience, you were able to enjoy your overall experience at our hotel. If there is anything else we can do to make it right or if you have any additional comments, please feel free to reach out. We appreciate your understanding and look forward to the opportunity to welcome you back in the future.

Dear Alberto,Thank you so much for your kind words and taking the time to share your positive experience with us! We're thrilled to hear that you had an amazing customer service experience, particularly with Jaime. We will be sure to pass on your appreciation to him.Providing excellent service is our top priority, and it's always rewarding to receive such positive feedback from our valued guests. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know.We look forward to the pleasure of serving you again in the future. Thank you for choosing us!

Fabiola, buenos días,Agradecemos tus amables palabras hacia nuestro personal, en especial hacia nuestro equipo de limpieza. Trabajamos arduamente para asegurarnos de que las habitaciones estén impecables y que los huéspedes se sientan como en casa durante su estancia.Esperamos verte de nuevo en un futuro próximo. Siempre serás bienvenido aquí para seguir disfrutando de todo lo que San Miguel tiene para ofrecer. ¡Gracias por elegirnos como tu lugar de hospedaje!

Hello Jeffrey. Thank you for your kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Our staff takes great pride in providing exceptional service, and it's delightful to know that their efforts made a positive impact on your visit.Thank you again for choosing our hotel for your stay. We genuinely appreciate your positive feedback, and we hope to welcome you back in the future for another memorable visit. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Have a fantastic day!

Erick, good morning,Thank you for your kind message regarding your recent stay in our hotel. We truly appreciate your feedback and are delighted to know that you had a pleasant experience during your time with us.We value your patronage and hope that you will consider staying with us again in the future. If there is anything specific you enjoyed or any aspect you believe we can improve upon, please feel free to share it with us. Your insights are invaluable in helping us enhance our services further.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another enjoyable stay.Best regards,

Hola Susana, Thank you so much for your message! I'm glad to hear that you had a wonderful time staying with your mother in early June. It's always special when we can create precious memories with our loved ones.I apologize for the inconvenience regarding the unavailability of the property for your desired dates in December. It can be disappointing when we're unable to secure a reservation for a specific time. However, I hope you'll be able to find an alternative that meets your needs and allows you to enjoy another fantastic stay in the future.I understand your suggestion about having a restaurant for complimentary breakfasts during the stay. It's certainly a convenient feature that many travelers appreciate. While this particular hotel might not offer that amenity at the moment, I'm glad to hear that everything else exceeded your expectations.I'll be sure to pass on your kind words to Daniel and Juan Antonio, the friendly staff members who provided helpful assistance throughout your stay. Recognizing their dedication and excellent service is important, and I'm sure they'll be delighted to hear about your appreciation.Once again, thank you for your feedback and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future, providing you with an even more enjoyable experience.

Dear Vincent, Thank you for taking the time to share your feedback about your recent stay at Hotel La Morada. We are thrilled to know that you were pleased with our hotel's excellent location, just a few steps away from San Miguel de Allende's central square. Being in the heart of the city allows our guests to fully immerse themselves in the vibrant atmosphere and explore the charming surroundings conveniently.It brings us joy to hear that you found your room spacious and comfortable. Providing our guests with a relaxing and cozy environment is one of our top priorities, and we're glad your accommodations met your expectations.We're here to ensure that you have another wonderful experience at Hotel La Morada.