Hi Charles,Thank you for your feedback regarding your recent stay at our hotel. We understand how frustrating it can be to arrive and find out that there's no room available despite booking in advance. We'll investigate this matter further to prevent similar issues from happening in the future. Thank you for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Hi Jay,Your feedback is important to us, and we take these concerns seriously. We will address these issues promptly with our housekeeping team to ensure that our rooms are thoroughly cleaned and inspected to prevent such issues in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Brian,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

Dear Laura,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

Hello Lori,We appreciate your feedback and apologize for falling short of your expectations. Your comments will be shared with our team for improvement. For any further concerns, please reach out to our management.

Hello Karen,We apologize for the inconveniences you experienced during your stay. We understand your frustrations and will address them with our team to ensure a better guest experience moving forward. Your feedback is valuable to us, and we hope you will consider giving us another chance to exceed your expectations in the future.

Hi Clarence,Your feedback about encountering roaches is deeply concerning and not reflective of our standards for cleanliness and guest satisfaction. Please know that we take this matter very seriously, and I want to assure you that we are addressing it immediately with our pest control team to thoroughly inspect and address any issues to prevent future occurrences. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Yasmani,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

Dear Shahab,We loved having you stay with us at Microtel Inn by Wyndham Winston Salem. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

Dear Rachel,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

Hi Gary,Thank you for your feedback regarding your recent stay at our hotel. Your feedback about having to go to the front desk for towels and amenities is concerning, and we will address this issue with our housekeeping team to ensure that our guests have everything they need readily available in their rooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hello Todd,We apologize for the inconvenience you experienced during your stay. We strive to provide accurate information on our website but regret if this impacted your stay. Your feedback regarding the cleanliness and maintenance issues is concerning and will be shared with the relevant teams for review. We value your comments and thank you for bringing this to our attention.

Dear Katricsa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

Hello Rodney Russell,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our ongoing renovation. We are working hard to minimize the impact on our guests' experience. We appreciate you bringing the issue with the night desk attendant to our attention and will address it with the team. Regarding the noise disturbance, we do understand how frustrating that can be and have mentioned this to our security team. We will also share your concerns about the smell in the hotel with our housekeeping department. We always aim to provide a comfortable stay for our guests and regret that we fell short of your expectations.

Hi Kelly,Thank you for your feedback regarding your recent stay at our hotel. We are actively investigating the concerns you've raised, and we want to assure you that your feedback will be used to address and rectify these issues immediately. We take your comments seriously, and we are committed to ensuring that necessary improvements are made to prevent similar situations in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Sean,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi John,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is crucial in helping us address and rectify the issues you encountered. We take these matters seriously, and we will be conducting a thorough review of our cleaning and maintenance procedures to ensure such situations do not happen in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Darnette,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

Hi Cynthia,Thank you for your feedback regarding your recent stay at our hotel. The issues you highlighted, from the overwhelmed receptionist to the cleanliness concerns, malfunctioning elevators, and the fire alarm incident, are all deeply troubling. Please know that we are taking immediate action to address each of these concerns to prevent any recurrence in the future. Our team is investigating the circumstances surrounding the overwhelmed receptionist and the individual you mentioned. We are reinforcing training protocols to ensure that our staff is better equipped to handle various situations and maintain professionalism. The elevator issues are being addressed promptly to ensure reliable functionality for our guests. We are also implementing additional measures to improve the cleanliness and overall condition of our rooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Imran,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is valuable, and we take your comments seriously. I will ensure that this information is shared with the management team to address the issues you've raised and work towards improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Josh,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hi Donald,Thank you for your feedback regarding your recent stay at our hotel. Our team is actively working to expedite the completion of the renovations and ensure that every room is fully equipped and ready for guests. Additionally, we are reassessing our communication strategies to avoid any future misunderstandings about available amenities during the renovation period. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

Dear Jose,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

Hello MONICA,Thank you for your positive review! We're glad you enjoyed your stay.

Hello Steven,Thank you for your positive review! We appreciate your feedback and hope to see you again soon.

Hello Brandy,We apologize for the inconvenience caused during your stay. Your feedback has been duly noted and we will address these issues promptly. We hope to have the opportunity to provide you with a better experience in the future.

Dear Timothy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

Hello Taylor,We apologize for the experience you had. We would like to investigate this further, please share your booking details and contact information with us so that we can reach out to you directly.

Hi William,Thank you for your feedback regarding your recent stay at our hotel. It's clear that we have not provided the level of service and accommodations that we strive for, and we take your comments seriously. We will thoroughly investigate the issues you've mentioned, including the cleanliness and condition of the room, as well as the state of the lobby. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Joel,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hello Michelle,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hi Christopher,Your feedback is extremely concerning, and I want to assure you that we take your comments very seriously. . Please know that we are conducting a thorough investigation into the matter to ensure that immediate action is taken to address the problems you mentioned. Rest assured, we are implementing additional training and procedures to prevent such issues from occurring in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Carrie,Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be in a good location for shopping and dining out. Having convenient access to shopping and dining options is often a crucial aspect of an enjoyable stay, and we're delighted that our location met your needs and expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future.

Dear Dylan,We are delighted that you decided to stay with us at Microtel Inn by Wyndham Winston Salem during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

Dear Bridget,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

Hi Brenda,Thank you for sharing your feedback with us. We understand the importance of maintaining a high standard of cleanliness and ensuring that our guests have a restful stay. I assure you that your concerns will be addressed with our management and housekeeping teams immediately. We are committed to making the necessary improvements to ensure that future guests do not encounter the same issues. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hi Fazeela,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

Dear Deepak,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

Dear Dusten,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

Hello Nghi,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Norman,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hi Harold,Thank you for your feedback regarding your recent stay at our hotel. We want to assure you that we place the utmost importance on the cleanliness and maintenance of our facilities, and what you described does not reflect the standards we strive to uphold. We will investigate the issues you raised regarding the carpets, stairwell, and room condition immediately, and we will take immediate action to rectify them. Thank you for bringing these matters to our attention, and we hope you will consider giving us another chance to provide you with a much-improved stay that truly reflects the high standards we aspire to.

Hi Shanea,Thank you for your feedback regarding your recent stay at our hotel. We take cleanliness and maintenance seriously, and we will address these matters with our housekeeping and maintenance teams to ensure that such occurrences do not happen again in the future. Providing excellent customer service is a priority for us, and we will address this with our team to ensure that all our guests are treated with the respect and attention they deserve. We hope that you will give us another opportunity to serve you better and to provide you with a seamless and enjoyable stay.

Hi Faith,Thank you for taking the time to provide feedback about your recent experience at our hotel. Your feedback is important to us as we strive to create a welcoming and comfortable atmosphere for our guests. We'll take your comments into consideration as we look for ways to improve the lighting and overall feel of the lobby. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

Hi Charles,We appreciate your feedback and sharing with us your concern. Rest assured that this will be shared and reviewed with management for improvements in our facilities. It has been and will always be our goal to continue providing only the best for our guests. We hope to have another chance to host you and impress you with our changes.

Hi Chad,Thank you for sharing your feedback with us. Our housekeeping and maintenance teams are dedicated to ensuring our guests have a pleasant stay, and we will address these matters with them to make necessary improvements. Thank you for choosing our hotel, and we hope you'll consider giving us another opportunity to provide you with an improved and more pleasant stay in the future.

Hi Barbara,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words about our friendly staff and the overall service provided. We are disappointed to hear that your request for a remote was not honored due to the maintenance man's unavailability. We will address this issue with our team to ensure that all guest requests are promptly attended to in the future. Our team will also immediately address the pest issue with a thorough inspection and appropriate action to rectify the problem and prevent such occurrences in the future. We hope to have the opportunity to welcome you back in the future, so you can experience the positive changes we are making.

Dear Otis,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager