Hall

Avis sur Fairfield Inn & Suites by Marriott High Point/Archdale

2.5 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 344 avis sur 571." "
Note des voyageurs de 8 (Bien), d’après 163 avis sur 571." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 571." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 571." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 571." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Eric, St Edouard de Lotbiniere

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A1
Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Eric,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel and staff very friendly
Séjour de 2 nuits en mars 2024

10/10 Excellent

MAHESH, Easton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de HG le 17 mars 2024
Dear Mahesh,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Michelle, Mundelein

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is clean & well maintained. Second time staying here. Breakfast was ok. Nothing special but would stay here again. Pool & fitness center are nice as well & clean as well as maintained.
Séjour de 5 nuits en février 2024
Réponse de HG le 17 mars 2024
Dear Michelle,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Arianne

Séjour de 1 nuit en février 2024

10/10 Excellent

Laura

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
love it, very nice, kids friendly
Séjour de 1 nuit en février 2024
Réponse de kayla le 2 mars 2024
I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Michael, Reston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de kayla le 2 mars 2024
I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Amir

Séjour de 1 nuit en février 2024

10/10 Excellent

Kellie

Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de HG le 29 janv. 2024
Dear Kellie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Shelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de HG le 29 janv. 2024
Dear Shelly,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de HG le 29 janv. 2024
Dear Roger,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

george

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was there mid December and it was probably not a busy tourist season. I was only there overnight. The hotel was surrounded by other hotels and I felt safe. I did not get to use the pool, but it looked smallish. Breakfast was good.
Séjour de 1 nuit en décembre 2023
Réponse de HG le 29 janv. 2024
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Front desk staff were friendly and helpful. Room was clean and comfortable. Breakfast attendants kept everything refreshed and greeted guests.
Séjour de 1 nuit en décembre 2023
Réponse de HG le 29 janv. 2024
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Deborah-Mark

Séjour de 1 nuit en décembre 2023
Réponse de HG le 29 janv. 2024
Dear Deborah-Mark,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Orquidia, Monroe

Séjour de 1 nuit en décembre 2023
Réponse de HG le 29 janv. 2024
Dear Orquidia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ian

Séjour de 4 nuits en décembre 2023
Réponse de Kayla le 19 déc. 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Horrible

Bobby

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Covid Fairfield Inn & Suites
Séjour de 1 nuit en novembre 2023
Réponse de Kayla le 19 déc. 2023
Dear Bobby,I recognize your time is valuable and appreciate the feedback you have provided.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. We sincerely apologize for failing to meet your expectations.I would like to share your feedback with the associates, and as a teachable moment, Unfortunately we have do details on any specifics that had occurred during your time with us. I want to ensure your experience is an isolated incident for you and future guests. I would be happy to assist you regarding the matter if you could reach out and provide me with any details that would be helpful.

6/10 Satisfaisant

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room wasn’t excessively musty and smelled 30 years older than it looked. The air condition struggled to keep the room cool.

10/10 Excellent

Tami

Séjour de 3 nuits en novembre 2023
Réponse de HG le 29 janv. 2024
Dear Tami,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service was awesome! Bed was so comfy i didnt want to get up.
Séjour de 1 nuit en décembre 2023
Réponse de kayla le 19 déc. 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tracy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The kiddos loved the pool. We loved the cleaniness of the room. Guest services and breakfast staff are so awesome. We enjoyed our stay.
Séjour de 1 nuit en novembre 2023
Réponse de HG le 28 nov. 2023
Dear Tracy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful experience.
Séjour de 1 nuit en novembre 2023
Réponse de HG le 24 nov. 2023
Dear Debra,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
we stayed one night when coming back from Chapel Hill, was very nice, quiet, clean with pleasant staff.
Séjour de 1 nuit en novembre 2023
Réponse de Kayla le 24 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.

8/10 Bien

Cindy

Voyage en famille
Les points forts : Propreté et personnel et service
Definitely not 8 stars more like 6-7 out of 10
The room was a bit small and had a musty odor probably from the air conditioner. Shower great. Bed okay
Séjour de 5 nuits en novembre 2023
Réponse de HJG le 24 nov. 2023
Thank you for sharing your experience. Your feedback has been shared with our team. We hope that you give us another opportunity to showcase what we are truly capable of with your future stays.

6/10 Satisfaisant

Rosemary

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The best thing about the room was the walk-in shower. Terrible lighting in the bathroom. Bed was okay. Elevator was noisy and creaked; the only good thing is that it was inspected a few month back so assumed it was in working condition. The room attendants and breakfast staff were family but the front staff was not. Had no idea there was a bar across the street that had a band. Loud music until midnight. Make sure you ask for room in the back as maybe it might be quieter. Will not stay there again.
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Derrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Derrick,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Bien

edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is our go to hotel when visiting our grandchildren. Consistently good.
Séjour de 3 nuits en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Bien

Judy

Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Judy,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

6/10 Satisfaisant

Latoya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Luis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with great value.
Séjour de 2 nuits en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Luis,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Kim, Prince Frederick

Séjour de 2 nuits en octobre 2023
Réponse de kayla le 19 déc. 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Chris

Séjour de 1 nuit en octobre 2023
Réponse de Kayla le 19 déc. 2023
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice!
Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Barbara,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Brittany

Séjour de 1 nuit en octobre 2023
Réponse de Kayla le 24 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.We hope to welcome you again soon

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So far all is fine.
Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Linda,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

8/10 Bien

Steve

Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Steve,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cold feet
The air conditioner was inches from bed blowing on my feet all night had to put on socks .. tiny tv.. tiny pillows
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Samantha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de HG le 18 nov. 2023
Dear Samantha,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Gabriel

Séjour de 1 nuit en septembre 2023
Réponse de HG le 18 nov. 2023
Dear Gabriel,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Hannah Grubergsohafd@gmail.com

10/10 Excellent

Maximina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

John

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Covid is over so start offering services again.
Let’s not confuse eco friendly with just not offering service. Was not told at checkin tgat no room service was available for less than a two night trip. Shower gets the floor wet and bath mat therefore gets soaked. Making beds and general pick up daily like other similar hotels prior to Covid and now after Covid dies not exist. Breakfast is another example. Very poor selection as compared to other brands similarly priced. Guys Covid is over. Place services and guest care back in place!!!
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Samuel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
No hot water in shower, but sink faucet got plenty hot.
Séjour de 4 nuits en août 2023

8/10 Bien

Melissa

Séjour de 3 nuits en août 2023
Réponse de Robin le 30 août 2023
Thank you!

10/10 Excellent

Missy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great confortable stay. Lots of businesses within walking distance
Séjour de 4 nuits en août 2023
Réponse de Robin le 30 août 2023
Thank you for your review.

8/10 Bien

Clarence

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
The young woman that checked me was very helpful.
Séjour de 1 nuit en août 2023
Réponse de Robin B le 16 août 2023
Thank you so much, we will let her know.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Robin le 16 août 2023
Thank you!

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our checkin was superb. A big shout-put to Gabby! She was so friendly and helpful
Séjour de 1 nuit en août 2023
Réponse de Robin le 16 août 2023
Thank you so much and we will let Ms. Gabby know your comments.

8/10 Bien

Cheryl

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little sleep
My problem was the guest in the room beside me was blasting there tv the 1st night they couldn't get him to cut it down. Plus they couldn't move me. They gave me a credit for just for $15 to there snack room. Hardly got any sleep and had to be awake at 5:30 am. Now the 2nd night they moved me to another room because the same thing happened. TV loud.
Séjour de 2 nuits en juillet 2023
Réponse de Robin le 16 août 2023
We are so sorry that this was your experience. We do hope you see us again so we can give you the experience you should have had the first time around.

8/10 Bien

Teresa

Voyage en famille
Les points forts : Propreté et personnel et service
NA
Séjour de 1 nuit en juillet 2023
Réponse de Robin le 16 août 2023
Thank you