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Avis sur Quality Inn

2.5 out of 5
Quality Inn
3500 10th St, Great Bend, KS

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 80 avis sur 222." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 222." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 222." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 222." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 222." "

8,2/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jeana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

John

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 24 mars 2024
Hi John,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked
Réponse de Sophia CSR le 4 févr. 2024
Hi Anna,Delighted to hear that you enjoyed your experience! If there's anything specific you liked or any suggestions you have for improvement, we'd love to hear more. Your feedback is valuable, and we look forward to providing you with another positive experience in the future.

10/10 Excellent

Anna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 4 févr. 2024
Hi Anna,We're glad to hear you had a positive experience! If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. Your feedback is valuable, and we look forward to welcoming you back for another pleasant stay.

6/10 Satisfaisant

Christy

Voyage d’affaires
My first room was not very clean. The smoke detector had been pulled out and the peep hole in the door was taken out so you could see straight into the room from the hallway. However, when i asked to switch rooms, the lady was very accommodating and got me a new one.
Séjour de 3 nuits en janvier 2024
Réponse de Sophia CSR le 1 févr. 2024
Hi Christy,Our team apologizes for the initial issues you encountered in your first room. We appreciate your understanding and are glad to hear our staff was accommodating in swiftly addressing your concerns. Your comfort is our priority, and we'll use your feedback to improve our services. We hope your experience in the new room was more satisfactory, and we look forward to the opportunity to better serve you in the future. Thank you for bringing this to our attention.

10/10 Excellent

Mark

Les points forts : Infrastructures et conditions de l’hébergement
Staff were very friendly and the room very comfortable . Even the bed was just right .
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 28 janv. 2024
Hi Mark,Thank you for your kind words! We're delighted to hear that our staff's friendliness and the comfort of your room, including the bed, met your expectations. Your positive feedback is greatly appreciated, and we look forward to providing you with another enjoyable stay in the future.

10/10 Excellent

Bernard

Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 24 mars 2024
Hi Bernard,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

10/10 Excellent

Monte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 23 janv. 2024
Hi Monte,We are delighted to see that we were able to provide you with suitable accommodation for your trip here and are pleased to see this awesome 10-star rating. We hope to welcome you back again before long.

10/10 Excellent

Willoughby

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that it was kind of far back from the street and it was easy to get in and out of the room.
Séjour de 3 nuits en janvier 2024
Réponse de Sophia CSR le 17 janv. 2024
Dear Guest,We're delighted you enjoyed the seclusion of our location and found it convenient to access your room easily. Your positive feedback on our setup is appreciated. Our team strives to provide a comfortable and accessible experience, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing us!

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 9 janv. 2024
Hi Jeffrey,Receiving a perfect 10 rating from you is truly an honor! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!

10/10 Excellent

Shad

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 31 déc. 2023
Hi Shad,We're elated to receive your perfect 5-star rating! Thank you for choosing us and taking the time to share your positive experience. Your satisfaction is our priority, and we're honored to have met your expectations. We look forward to welcoming you back for more outstanding moments.

6/10 Satisfaisant

Warren

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service
Outside smells like horse crap at night. The overnight clerk will certainly ruin your breakfast being loud and constant talking to incoming clerk. No respect for patrons.
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 31 déc. 2023
Hi Warren,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the outside odor and overnight staff behavior. Your feedback is valuable, and we take it seriously. Rest assured, we are addressing these concerns internally to ensure a more pleasant environment for all guests. Hope to have the opportunity to make amends on your next visit.

6/10 Satisfaisant

Kyle

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
They advertise a full breakfast but every one of my 3 mornings there I was informed they “had no staff” and thus it was day old bagels. The first room I had, the TV didn’t work, the second room they moved me to had a barely functioning toilet that ran nonstop and a shrieking door and creaky shower. In short, this place is not good even for its price. The Super 8 nearby was far superior.
Séjour de 3 nuits en décembre 2023
Réponse de Sophia CSR le 29 déc. 2023
Hi Kyle,Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Bien

Brandon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 26 déc. 2023
Hi Brandon,I hope we achieved our goal of making your stay pleasant. We strive to make the experience one you will remember forever. Therefore, your comments are very important to us. Please take a moment of your time to write a few sentences to let us know what we are doing well and where we need improvement so we maintain our exceptional service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon.

10/10 Excellent

Eva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 15 déc. 2023
Hi Eva,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

8/10 Bien

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean and convenient.
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 1 déc. 2023
Hi Larry,We're pleased to hear that your experience was marked by cleanliness and convenience. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you enjoyed or if there are areas we can further improve, please let us know. We hope to welcome you back for another pleasant stay. Thank you for choosing us!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonable rates, location, and breakfast.
Séjour de 4 nuits en novembre 2023
Réponse de Sophia CSR le 29 nov. 2023
Hi Kevin,Thank you for your positive feedback! We're delighted to hear you found our rates reasonable, enjoyed our convenient location, and appreciated our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Jill

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable beds with cmforters. Had frig, micro, coffee pot in room. Ive paid extra for these items at a high end hotel on the Vegas strip! Response staff. Will stay there again.
Séjour de 2 nuits en novembre 2023
Réponse de Sophia CSR le 28 nov. 2023
Hi Jill,We're thrilled to hear you enjoyed our comfortable beds and the convenience of amenities like a fridge, microwave, and coffee pot. Your positive feedback on our responsive staff is greatly appreciated. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing us!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 21 nov. 2023
Dear Guest,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

8/10 Bien

Andrew

Les points forts : Propreté
The property was clean, but very basic. Nice place to stay for the night.
Séjour de 6 nuits en novembre 2023
Réponse de Sophia CSR le 20 nov. 2023
Hi Andrew,Thank you for acknowledging our clean property; we strive to maintain high standards. Our team is pleased to hear you found it suitable for a night's stay. While we aim for simplicity, we're always open to feedback on how to enhance our guest experience. We appreciate your review and hope to welcome you back for another comfortable stay.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BED BUGS!!! DO NOT STAY HERE!!!
BED BUGS. My room was infested with bed bugs. I'm suffering an infection and an allergic reaction to HUNDREDS of bed bug bites. Management refuses to answer to make things right. I stayed for business and this was the worst outcome possible. DO NOT STAY HERE. Stay anywhere else but here.
Séjour de 4 nuits en octobre 2023
Réponse de Sophia CSR le 1 nov. 2023
Dear Guest,We apologize for the distress you've experienced during your stay due to bed bugs. Your health and well-being are paramount to us, and we take this issue very seriously. Our management team will investigate and address this matter promptly. We understand your frustration, and we're committed to making things right. Hope to regain your trust in the future. Your feedback is crucial in helping us maintain the highest standards of service and cleanliness.

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 1 nov. 2023
Hi Denise,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

8/10 Bien

Murry

Les points forts : Propreté, personnel et service, confort de la chambre
Small room but a good bed, toilet was not firmly attached to the floor. Quiet location
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 29 oct. 2023
Hi Murry,Thank you for sharing your thoughts. We appreciate your feedback on the comfortable bed and quiet location. Our team apologizes for the small room and the issue with the toilet not being firmly attached to the floor. Your comments are valuable, and we'll address these concerns for a better experience in the future.

8/10 Bien

Ellen

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Room was clean and bed is comfortable. I wish I had known there was not an elevator. My husband had knee replacement in July and I have had two knees replaced so it was not fun walking up the stairs carrying our suitcases and items. The clerk was not welcoming, barely talked at all, never gave us Wi-Fi info or breakfast times. I didn’t bother to ask either.
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 29 oct. 2023
Hi Ellen,Our team is glad to hear that your room was clean and the bed was comfortable. We apologize for not having an elevator, which was not ideal for your situation. Additionally, our team regrets the lack of a warm welcome and the oversight in providing essential information. Your feedback is valuable, and we'll use it to improve our service and communication with guests. Thank you for sharing your experience.

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The hotel is clean, which is nice. Pool is out of order. Noisy cars at the residence behind the hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 27 oct. 2023
Hi Michael,Appreciate your feedback on our clean facilities. Our apologies for the inconvenience with the pool and noise from the nearby residence. We'll address these issues to enhance the guest experience. Your insights are valuable, and we hope to make your future stay even more enjoyable. Thank you for choosing us.

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 21 oct. 2023
Hi Thomas,I hope we achieved our goal of making your stay pleasant. We strive to make the experience one you will remember forever. Therefore, your comments are very important to us. Please take a moment of your time to write a few sentences to let us know what we are doing well and where we need improvement so we maintain our exceptional service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon.

8/10 Bien

Becca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 17 oct. 2023
Hi Becca,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Donald

Séjour de 1 nuit en octobre 2023
Réponse de Sophia CSR le 3 nov. 2023
Hi Donald,Thank you for your 5-star rating! We're thrilled that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to serving you again on your next visit.

6/10 Satisfaisant

James

Séjour de 2 nuits en septembre 2023
Réponse de Sophia CSR le 3 oct. 2023
Hi James,Our team appreciates your feedback, and we're committed to improving. Please share more details about your experience so we can address your concerns effectively. Your input is invaluable in helping us provide a better service. Thank you for your support!

2/10 Horrible

Joseph

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid at all costs
The pool was closed. The tv did not work. The bed was not made from someone else being in it. The windows had plywood over them. We immediately checked back out. I expect a full refund as we did not stay there due to the conditions.
Séjour de 1 nuit en septembre 2023
Réponse de Sophia CSR le 4 sept. 2023
Hi Joseph,We sincerely regret the inconveniences you encountered during your stay, such as the pool closure, non-functional TV, unmade bed, and boarded-up windows. These do not align with our typical standards of service. We have promptly escalated these concerns to our management for immediate attention. Should you require any further assistance or encounter any issues related to your refund, please do not hesitate to contact our property directly, and our team will be dedicated to resolving them efficiently.

6/10 Satisfaisant

Melissa

Les points faibles : Personnel et service
Séjour de 3 nuits en août 2023
Réponse de Sophia CSR le 24 août 2023
Hi Melissa,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

2/10 Horrible

Cesar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en juillet 2023
Réponse de Sophia CSR le 23 juil. 2023
Hi Cesar,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Bien

Amintori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff/ comfy beds!
My room was nice. Clean. Bed was very comfortable. Staff was amazing. There was a tornado during my stay and the staff did everything they could to help everyone staying at the hotel. Staff was great and very knowledgeable. My only complaint is my tv didn’t work so I had to switch rooms other than that I had an enjoyable stay.
Séjour de 3 nuits en juillet 2023
Réponse de Sophia CSR le 21 juil. 2023
Hi Amintori,Thank you for your kind words about our nice, clean rooms, comfortable beds, and amazing staff. We're grateful for your understanding during the tornado situation, and we're pleased our team provided helpful assistance. We apologize for the inconvenience with the TV and appreciate your patience. We look forward to welcoming you back for another enjoyable stay.

2/10 Horrible

Brooks

Séjour de 2 nuits en juin 2023
Réponse de Sophia CSR le 3 juil. 2023
Hi Brooks,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel provided all that I expected. Was attending a conference and the hotel was very comfortable, convenient, clean and reasonably priced.
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 28 juin 2023
Hi Michael,We're delighted to hear that our hotel met all your expectations during the conference. Comfort, convenience, cleanliness, and reasonable pricing are indeed our priorities. Thank you for your positive feedback, and we hope to welcome you back for future events or stays.

10/10 Excellent

Jessica L

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Clean room. Fun pool. Delicious breakfast.
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 20 juin 2023
Hi Jessica L,Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our friendly staff, clean rooms, enjoyable pool, and delicious breakfast. Your feedback is greatly appreciated, and we look forward to providing you with another memorable stay in the future!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Expect small rooms.
This was a clean, comfortable hotel with small rooms. The breakfast was good.
Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 14 juin 2023
Dear Guest,Many thanks for your positive review! We're glad to hear that you found our hotel clean and comfortable. It's great to know that you enjoyed the breakfast as well. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Cassandra

Séjour de 1 nuit en juin 2023
Réponse de Sophia CSR le 6 juin 2023
Hi Cassandra,Thank you for your outstanding rating! We are delighted to have exceeded your expectations and provided you with a memorable experience. We look forward to welcoming you back in the future for more exceptional moments.

8/10 Bien

Treva D.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ice machine did not work.
Séjour de 2 nuits en mai 2023
Réponse de Sophia CSR le 30 mai 2023
Hi Treva D.,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 30 mai 2023
Hi Lee,Thank you for your kind words! We are thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with more excellent service in the future.

10/10 Excellent

Karen

Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 28 mai 2023
Hi Karen,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

8/10 Bien

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointed that the ice machine was broken. Bathroom tiny and hardly any room around the sink. Other than that everything was great. Great service, everything was very clean. Pillows were just right. Would definitely stay there again. Lobby looked really nice. Was quite happy with my stay there and I slept great.
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 23 mai 2023
Hi Cindy,Thank you for your feedback. We apologize for the inconvenience caused by the broken ice machine and the small size of the bathroom. However, we're glad to hear that overall, you had a great experience with excellent service, cleanliness, comfortable pillows, and a good night's sleep. We appreciate your kind words about our lobby and are thrilled to know that you would choose to stay with us again. We value your business and look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bien

Deltha

Ok. Nice large room. Ok not breakfast included.
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 22 mai 2023
Hi Deltha,Thank you for your feedback on our nice, large rooms. We appreciate your comment regarding breakfast, and we'll take it into consideration for future enhancements. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Adesuwa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love all. Very clean
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 15 mai 2023
Hi Adesuwa,Delighted to hear that you loved your stay with us and found our property to be very clean. We strive to provide our guests with a comfortable and enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back soon!

4/10 Médiocre

Thomas

Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 29 mai 2023
Hi Thomas,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

6/10 Satisfaisant

Karla

Voyage en famille, Voyage d’affaires
The continental breakfast was sad.
Séjour de 1 nuit en mai 2023
Réponse de Sophia CSR le 10 mai 2023
Hi Karla,We appreciate your review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. Your concern regarding the breakfast has been noted and forwarded to our team for improvement. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family stay
Great freindly staff, accommodation was made with no questions asked. I accidentally booked a single bed and needed two. I asked the receptionist and without hesitation she chabged my room. Good breakfast, great stay overall.
Séjour de 2 nuits en avril 2023
Réponse de Sophia CSR le 2 mai 2023
Hi Wendy,Thank you for your positive feedback! We're delighted to hear that our staff was friendly and accommodating during your stay. We're glad that we were able to fulfil your request for a two-bedroom without any issues. We're also thrilled that you enjoyed our breakfast and had a great overall stay. We look forward to welcoming you back soon for another fantastic stay.

10/10 Excellent

Bianca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en avril 2023
Réponse de Sophia CSR le 2 mai 2023
Hi Bianca,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide exceptional service to all our guests, and we're delighted that we met your expectations. We look forward to welcoming you back soon for another fantastic stay.

4/10 Médiocre

Marjorie

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Sophia CSR le 2 mai 2023
Hi Marjorie,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!

8/10 Bien

JAMES V

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The person manning the desk was really nice. The pool was ice cold and since it was in the 20's outside getting a motel with an indoor pool was wasted.
Séjour de 1 nuit en mars 2023
Réponse de Sophia CSR le 14 mars 2023
Hi Jame V,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.