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Avis sur Quality Inn Grand Rapids Near Dowtown

2.5 out of 5
Quality Inn Grand Rapids Near Dowtown
65 28th St Southwest, Grand Rapids, MI

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 136 avis sur 872." "
Note des voyageurs de 8 (Bien), d’après 268 avis sur 872." "
Note des voyageurs de 6 (Satisfaisant), d’après 221 avis sur 872." "
Note des voyageurs de 4 (Médiocre), d’après 131 avis sur 872." "
Note des voyageurs de 2 (Horrible), d’après 116 avis sur 872." "

7,0/10

Propreté

7,4/10

Personnel et service

6,6/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

marie-christi

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Juste pour 1 nuit.
Juste pour 1 nuit, hôtel basique sans plus.
Séjour de 1 nuit en juin 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Chambre usée
Chambre usée à la mode de 1990. Ameublement taché et dévernis.Beaucoup trop de parfum dans la chambre et le corridor. Literie propre. Matelas très confortable. Les gens à l'accueil sont gentils et accommodants. Micro-onde, réfrigérateur, sèche-cheveux dans la chambre. Le wi-fi rentre bien. L'hôtel est situé à deux pas de l'autoroute, mais on ne l'entend pas. Petit-déjeuner complet et varié.

6/10 Satisfaisant

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The property was fairly typical condition wise, but I did have a few minor issues. My door’s card reader broke and got locked out, but was able to get a new room right away with a working lock. There also seemed to be some type of water damage on the bathroom ceiling in the old room. The in-room DirectTV was hit or miss, even with good weather. Otherwise, the staff there were kind and helpful.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Amanda

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Parvinder

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adequate for an overnight stay when I was in town for a concert at the Van Andel Arena. No frills, cheap, no complaints.
Séjour de 1 nuit en février 2024

8/10 Bien

Amy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room definitely didn’t look like the pictures. We had a broken table someone tried to put back together that look horrible.. rooms were very outdated and the old maintenance work like patching on the walls wasn’t painted over. Looked horrible. But the bed was comfortable and was fine overall because we only needed a place to sleep. Looked like a lot of the people lived there.. also had a lot of snow and the sidewalks weren’t shoveled we had to walk through snow almost up to my knees to get in our door. Only to walk in and the heat was turned off which I thought was horrible at the time but like I said the bed was comfortable
Séjour de 1 nuit en janvier 2024

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Emily

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
It served the purpose of a cheap place to sleep and nothing fancy. The lower reviews were because the bathroom fan was rediculously loud, the bathroom door wouldn’t fit in the jam so it didn’t close. The smell in the room wasn’t bad, it was just odd. Like lemongrass or ginger or something. There was a mysterious stain on end of the bedspread that normally would have had me call the front desk and complain, but I was exhausted and didn’t have energy to deal with it so I checked the sheets and just slept on the other side. That being said, the bed was comfortable and sheets were clean. There was a protective cover on the mattress. Continental breakfast was basic but a nice gesture and served the purpose. It was quiet and we slept well.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Desmond

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Luis

Séjour de 1 nuit en novembre 2023

8/10 Bien

Zachary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great! Clean and friendly staff.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Tyler

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Door to room was unlocked upon arrival. Door bar was unscrewed so anyone could walk in. Room weren’t clearly marked and I was told I had to walk to a different door in the rain when the stairs were right around the corner.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Stefanie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pictures don’t actually show that this property looks like. It is incredibly outdated, paint chipping. We had so many bugs in our room because the door was not sealed.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our host was very helpful. Everything about our trip was wonderful.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Gary T.

Voyage en famille
Les points forts : Personnel et service
The sink was not cleaned. The room smelt overwhelmingly with a perfume clean smell. The mattresses were not comfortable and moved easily. There were minor damages to items in the room.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Adriana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Adriana

Good place
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Colin

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Linda

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
The room smelled really bad. the carpet was wet and sticky. The bathroom door was broken. the people upstairs was very noisy. the breakfast very poor. the juice machine was not on, I had to ask the front desk lady to turn it on. way to expensive for the service they offer.
Séjour de 1 nuit en août 2023

10/10 Excellent

Jillian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place quite for the neighborhood great staff always friendly
Séjour de 1 nuit en août 2023

10/10 Excellent

Kenneth

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is wonderful and pleasant. Alway a hello or good morning. As far as a city motel goes. I prefer to stay there when I travel for business in GR.
Séjour de 1 nuit en août 2023

10/10 Excellent

Jillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N
Séjour de 1 nuit en août 2023

2/10 Horrible

Tyler

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can't overstate how horrible my experience was. After spending 5 hours on the road, I arrived at 9:15 PM to a hotel parking lot that was blocked off by police activity. After waiting ~45 minutes, the police activity had not cleared up. I called the front desk to inquire about alternate parking/entrances and was informed that there were none. I ended up having to book a room at a different hotel last minute and was unable to cancel or receive a refund at the Quality Inn. I cannot recommend staying here under any circumstances.
Séjour de 2 nuits en août 2023

10/10 Excellent

Mihai Alexandru

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Okay place
Séjour de 1 nuit en août 2023

10/10 Excellent

Adriana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en août 2023

8/10 Bien

Marcus

Séjour de 1 nuit en août 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The breakfast was great; eggs and sausage patties every day, along with a waffle iron, juice, milk, coffee, and tea. The WiFi, on the other hand, was anemic. It would drop briefly (or longer) every time I changed websites.
Séjour de 8 nuits en juillet 2023

2/10 Horrible

Caroline

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Robert

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hostess was very pleasant and accommodating, switched our room without issue when the heating/cooling unit was not working at checkin, breakfast area was clean and well stocked, but the rest of the hotel was rundown,, Rooms smelled of bug spray and had a red roof Inn type of feel. Although location is great, it was not the type of Quality Inn we have come to expect. Not even for the 100.00 we paid, plus when we were moved to a different room, the bed was smaller..

2/10 Horrible

Geet

Les points faibles : Infrastructures et conditions de l’hébergement
During our stay there were cops being called twice. The rooms smell bad and the bathroom door was broken. Only positive was decent breakfast.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Nithya

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looks very dangerous to me. The people next to my room had their volume so high I was unable to sleep the whole night. Even after several calls to front desk they refused to slow down the volume.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Stanislawa

Voyage en famille
Les points forts : Confort de la chambre
It was clean but we did not like the smell of the room.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Frances

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Olga

Séjour de 2 nuits en juin 2023

2/10 Horrible

Holly

Séjour de 2 nuits en juin 2023
Réponse de Marco P./Front Desk le 1 juil. 2023
THANK YOU

10/10 Excellent

Carol

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
Séjour de 1 nuit en juin 2023
Réponse de Marco P./Front Desk le 1 juil. 2023
Thank you so much.

6/10 Satisfaisant

Rajiv

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Close to many local attractions. TV didn’t work properly upon arrival. Had to call front desk from our cell phone because room phone had no instructions for calling front desk. When she came to fix it she rebooted it several times and as soon as it got a picture she said “it’s good now” had to call her back less than 5 minutes later. She rebooted it a few more times and said”it’s not working sorry” we asked if we could have another room or discount. She said no let me work on it. We had to call three hours later to find out if anything was gonna be done about it they then moved it into a room with a broken bathroom door, not many towels and not clean it wasn’t a very good experience.
Séjour de 2 nuits en mai 2023
Réponse de marco le 17 juin 2023
thank you

6/10 Satisfaisant

Muhammad

Voyage d’affaires
It is just ok area
Séjour de 1 nuit en mai 2023
Réponse de Marco P./Front Desk le 31 mai 2023
Thank you,Marco P./Front Desk

6/10 Satisfaisant

Myrian

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I think for the price you can not expect much.
Séjour de 2 nuits en mai 2023
Réponse de Marco P./Front Desk le 1 juil. 2023
Thanks.

8/10 Bien

melissa

Séjour de 1 nuit en mai 2023

4/10 Médiocre

Jesse

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is probably the worst hotel I've ever stayed in. I'll start by saying the front end staff at check in was really good but everything after that was awful!!! I opened the room door to find the cleaning lady still inside, so I went and sat in my car until she finsihed (2.5 hours after check in time). There was used tissue and a pizza box left in the room. The bathtub faucet was constantly running hot water which kept the room disgustingly humid the entire time. Not to mention how annoying that is to listen to. The bathroom door had clearly been kicked in and the shower rod was barely attached. The neighbors on all sides of the room were up all hours smashing doors, yelling, fighting, bashing around. Not a single night was quiet. We couldn't leave our room at night because there was always people fighting outside our door. No one ever answered at the front desk to remedy the situation, it was literally four days straight of this. I wouldn't recommend this hotel to anyone, this property needs a ton of work.

4/10 Médiocre

ken

Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Diana

Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023

2/10 Horrible

Jerone

Les points forts : Propreté
Séjour de 2 nuits en avril 2023

2/10 Horrible

Robert

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The bathtub look like it had blood we open the window and there was brown paint painted on the windows. The bathroom door lock was busted and hanging so if you went to the bathroom you had to use your foot told the door closed.
Séjour de 2 nuits en avril 2023

8/10 Bien

Barbara

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No elevator
Our stay was okay. A few issues: No elevator so you have to use the steps if your room is on the second floor. There was one person working both check-out and breakfast when we left on Saturday morning at 8 AM so we had to wait a bit. The smoke alarm was missing from our room but when I mentioned that at check-out he made a note of it. Hopefully that will get replaced.
Séjour de 1 nuit en avril 2023

8/10 Bien

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
See former review
Séjour de 1 nuit en avril 2023
Réponse de Marco P./Front Desk le 18 avr. 2023
Thank you.Truly appreciate you,Marco P./Front DeskQuality Inn6164521461

10/10 Excellent

Patrick, Indianapolis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service!
Séjour de 3 nuits en avril 2023
Réponse de Marco P./Front Desk le 11 avr. 2023
Thank you so much.

6/10 Satisfaisant

Hannah

Les points forts : Personnel et service
Les points faibles : Propreté
Not my worst hotel experiemce but far from the best. Several items in the room were falling apart, he seal on the door was coming off the wall, holes in the comforter. There was food left in the fridge and a wet washcloth in the bathroom, unfortunately by the time I found these issues it was too late for me to change rooms. The rest of the room was clean enough, and the bed was comfortable so I delt with it for the night. Probably wouldnt stay here again, not worth the price.
Séjour de 1 nuit en mars 2023