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Avis sur Ramada by Wyndham Williams/Grand Canyon Area

3 out of 5
Ramada by Wyndham Williams/Grand Canyon Area
950 N Grand Canyon Blvd, Williams, AZ

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 330 avis sur 1011." "
Note des voyageurs de 8 (Bien), d’après 295 avis sur 1011." "
Note des voyageurs de 6 (Satisfaisant), d’après 173 avis sur 1011." "
Note des voyageurs de 4 (Médiocre), d’après 122 avis sur 1011." "
Note des voyageurs de 2 (Horrible), d’après 91 avis sur 1011." "

7,0/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Laurent

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Scott Burrell le 1 août 2022
Good Afternoon Laurent, Thank you so much for taking the time to rate your most recent stay at the hotel. It appears that overall your stay was pleasant. We would love to hear on the areas you felt could use improvement. Once again thank you for your feedback. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pas d’eau chaude Ménage pas fait Petit déjeuner famélique Le Covid a bon dos Je vous demande de nous rembourser une partie de la prestation
Séjour de 2 nuits en mai 2021
Réponse de Manager le 5 juin 2021
Merci de nous avoir laissé votre avis. Je suis désolé que vous n'ayez pas été satisfait de votre séjour. J'espère que vous rentrez chez vous en toute sécurité.

10/10 Excellent

rosana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean property near the highway
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 17 avr. 2024
Good Morning Rosana, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

David Ernesto

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, clean and safe good place to rest after Grand Canyon long day walk
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 15 avr. 2024
Good Morning David Ernesto, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Patricia

Voyage d’affaires, Voyage en couple
Location and ease of getting to it from freeway
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 15 avr. 2024
Good Morning Patricia, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Bobbie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was nothing like the Ramada in St.George was disappointed but we made do. We thought a Ramada was the same or pretty close across the board.
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 12 avr. 2024
Good Morning Bobbie, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Jacqueline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Air quality
Séjour de 2 nuits en avril 2024
Réponse de Harsh Patel le 9 avr. 2024
Good Morning Jacqueline, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

Jan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Real loud train noises throughout the night, easy and fast check in, clean and tidy. Rooms too dark, could use some more lights.
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 9 avr. 2024
Good Morning Jan, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Nora

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and professional staff
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 8 avr. 2024
Good Morning Nora, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Lizette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness, polite staff and great overall experience!
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 8 avr. 2024
Good Morning Lizette, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

Anthony

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just a good hotel nothing special
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 8 avr. 2024
Good Morning Anthony , Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

Kellie

Voyage en famille
Les points forts : Propreté et personnel et service
Refrigerator did not cool
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 8 avr. 2024
Good Morning Kellie , Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

Zahira

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The room had clearly not been updated in a while. The room was old looking as well, it had cracked tiles and the bathroom door was broken at the bottom. The room was not that sound proof and it was worse because we had noisy neighbors.
Séjour de 2 nuits en avril 2024
Réponse de Harsh Patel le 5 avr. 2024
Good Morning Zahira, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

walter

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
noisiest, most poorly built hotel I have stayed in-NO ONE in our group got any sleep, paper thin walls and floors, NONE of the outdoor security doors work-all are open all of the time, the card readers are a waste of space. overall, go to motel 6-it's a better experience
Séjour de 1 nuit en avril 2024
Réponse de Harsh Patel le 4 avr. 2024
Good Morning Walter, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Satisfactory. Not bad.
Séjour de 2 nuits en mars 2024
Réponse de Harsh Patel le 29 mars 2024
Good Morning Kevin, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

denise

Voyage en famille
Les points forts : Personnel et service
very outdated.
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 29 mars 2024
Good Morning Denise, Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Mariko

Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 18 avr. 2024
Good Morning Mariko, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

Angela

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 29 mars 2024
Good Morning Angela, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Diana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mars 2024
Réponse de Scott le 27 mars 2024
Good Afternoon Diana,Thank you so much for taking the time to rate and review the hotel. We are so excited to receive 5 out of 5 stars on this review.Sincerely,Scott BurrellRegional Hotel ManagerRamada by Wyndham Williams/Grand Canyon

10/10 Excellent

elita

Voyage en groupe
Nice property with a adjusted restaurant, spacious rooms
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 26 mars 2024
Good Morning Elita, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Rita

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property has it all pet friendly, indoor pool and hottub, awesome staff and an EXCELLENT restaurant.
Réponse de Harsh Patel le 26 mars 2024
Good Morning Rita, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Diane

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 27 mars 2024
Good Morning Diane, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

Larry

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very run down
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 25 mars 2024
Good Morning Larry, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

2/10 Horrible

Tiffany

Séjour de 2 nuits en mars 2024
Réponse de Harsh Patel le 22 mars 2024
Good Morning Tiffany, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Park

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice professional staff
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 18 mars 2024
Good Morning Park, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

jeff

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No breakfast included and hot chocolate machine didnt work the whole time we were there.
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 18 mars 2024
Good Morning Jeff, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Sergei

Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 20 mars 2024
Good Morning Sergei, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Umesh

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay for families. Several fast food options close by. Friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 14 mars 2024
Good Morning Umesh, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Evan

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 14 mars 2024
Good Morning Evan, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

jin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 13 mars 2024
Good Morning Jin, Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Andrea's

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved it so comfortable and staff are amazing
Séjour de 2 nuits en mars 2024
Réponse de Harsh Patel le 12 mars 2024
Good Morning Andrea's, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

Judie

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2024
Réponse de Harsh Patel le 12 mars 2024
Good Morning Judie, Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

ROBBIN, Manchester

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room ,friendly staff
Séjour de 2 nuits en février 2024
Réponse de Harsh Patel le 12 mars 2024
Good Morning Robbin, Thank you so much for taking the time to recognize the team and hotel in this review. We are so pleased to see that your expectations were exceeded during your visit. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Howard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice.
Séjour de 1 nuit en mars 2024
Réponse de Harsh Patel le 4 mars 2024
Good Morning Howard, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Joseph

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our third time staying at this location and most of the staff were very friendly. There was only one front desk staff member who seemed to hate her job and was very short and rude with multiple customers. Overall we would definitely return here the next time we go up to Williams.
Séjour de 3 nuits en décembre 2023
Réponse de Harsh Patel le 4 mars 2024
Good Morning Joseph, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. We are sorry to hear about the experience you had with one of our guest service agent. I will personally work with them resolve the issue. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Amelia

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean room and convenient location.
Séjour de 1 nuit en février 2024
Réponse de Harsh Patel le 26 févr. 2024
Good Morning Amelia, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

alvaro

Séjour de 2 nuits en février 2024
Réponse de Harsh Patel le 21 mars 2024
Good Morning Alavro, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

Yunus, Arvada

Voyage en groupe
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
It says breakfast is provided but that is total lie. And even though I didn’t check out, at 8:30 housekeeper knocked the door multiple times then opened the door until said ‘ I am still sleeping’. That is total inconsiderate.
Séjour de 1 nuit en février 2024
Réponse de Kelly le 18 févr. 2024
We do not offer free breakfast. We have not done so since April of 2022. All vendors have been reminded of this several times since then, and have refused to change their websites. As to the housekeepers entering the room, The reason for that is under investigation

10/10 Excellent

keith

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mcdonalds close and a restaurant inside
Séjour de 1 nuit en février 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Keith, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

2/10 Horrible

Dragos

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I got the Suite room and it was full of stains and spider webs on the ceiling,half of the lights in the room were either missing or not functioning,also bathtub was chipped and rusty. I don’t believe room was cleaned because I found pieces of nails and pretzels on the floor and also blood looking stains on curtains…very dirty room. Front desk stuff was below average…in 3 days that I was there I only saw the front desk staff only once. A lot of noise was coming from above us and falling asleep was a challenge because of this. I would never come back or recommending this Hotel to any of my friends and family.Pretty disgusting and disappointing
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Dargos, Thank you for taking the time to rate and review your most recent stay at the hotel. My sincere apologies for the missteps in service you experienced with noise, cleanliness, and overall condition. I will personally address these concerns with the appropriate departments to ensure these are addressed. Once again thank you for your feedback as this is by in large the most important information we can receive from our guests. Sincerely, Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurant and bar attached with friendly staff in both places.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Jane, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great budget hotel. A little out dates, but that doesn't bother us. Room was spacious and pool and hot tub area were big and nice. We would definitely stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Heather, Thank you so much for taking the time to rate and review your most recent stay with us. We are so pleased to see that overall your stay was pleasant. The team and I look forward to welcoming you back very soon! Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

Shawnita, paso robles

Voyage en couple
Les points forts : Propreté
The check in was a breeze. Front desk staff allows us to decide if we wanted to be upstairs or on the ground floor. Safety issue was that the door from the parking lot to the rooms could be accessed without a key. Otherwise a clean and pleasant stay.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Shawnita, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

4/10 Médiocre

Vern

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Blood stains on the entrance carpet floor in our room. Musty smelling. Not as advertised on Expedia. When I arrived the lady at the front desk was having a personal conversation and waited close to 4 minutes for her to finish. Was not a good experience
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Vern, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Patti

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel was easy to get to. The room was warm and clean. Staff was friendly. The best part was the inside walkway to to the restaurant so we didn't have to walk in the cold and snow.
Séjour de 2 nuits en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Patti, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 5 out 5. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

April

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I liked the friendliness of staff but the missing lightbulbs, creased bed mattresses, peeling wallpaper and paint, sweeping and vacuuming could be improved upon. Pillows we’re comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning April, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

6/10 Satisfaisant

Clelia J

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer Service wise can do better honestly, and employees need more training. first and last time I will stay there.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Clelia, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family friendly
We went with our 4 kids and had a great time! It was clean and everyone was so nice! We got 2 suites and they even had a couch! I recommend for families on a budget!
Séjour de 4 nuits en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Karen, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to have earned a perfect 10 out 10. The team and I look forward to welcoming you back very soon. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

8/10 Bien

Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the highway and has a nice restaurant on site.
Séjour de 1 nuit en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Wayne, Thank you so much for taking the time to rate and review your most recent stay with us. We are so pleased to see that overall your stay was pleasant. The team and I look forward to welcoming you back very soon! Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon

2/10 Horrible

Virginia

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
S***hole. What a dive. I cannot believe Wyndham allows their name to be associated with such a trashy hotel. Will be reaching out to Wyndham Corp. about this stay .
Séjour de 2 nuits en janvier 2024
Réponse de Harsh Patel le 21 févr. 2024
Good Morning Virginia, Thank you so much for taking the time to rate and review your stay. My sincere apologies for the missteps in service you experienced regarding your stay at our hotel. I will work personally with our teams to seek a solution. Once again thank you so much for the feedback as this is by in large the most important information we can receive from our guests. Harsh Patel Assistant General Manager Ramada by Wyndham Williams/Grand Canyon