Installations sportives

Avis sur Veronica Guest House

2.5 out of 5
Veronica Guest House
H. No. 933, Tivai Vaddo, Tivai Vaddo Behind Dr. Afonso's Res, Calangute, Goa

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 117." "
Note des voyageurs de 8 (Bien), d’après 58 avis sur 117." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 117." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 117." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 117." "

7,8/10

Propreté

7,8/10

Personnel et service

7,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

CHANTAL

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pas mal pour cangalute
Guest House propre. Si vous aimez ce coin de Goa vous pouvez séjourner à Veronica Guest House. mais l'environnement a beaucoup changé, beaucoup de constructions tout autour. Assez bruyant la nuit car de nombreux touristes rentrent saoul dans la nuit et la direction ne se préoccupe pas de savoir si cela gêne les autres . Joseph le gérant est à l'écoute mais s'il n'est pas là..........personne ne vous écoutera
Séjour de 4 nuits en février 2018
Réponse de f'dea le 21 sept. 2022
Thank you so much for your kind words,CHANTAL. We really appreciate you taking the time out to share your experience with us — and ! We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

alain, nice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A 100 mètres de la plage.
Un peu compliqué à trouver, mais après que le chauffeur du taxi se soit renseigné, il a trouvé. Prendre direction chelsea beach.
Réponse de fernz le 21 sept. 2022
Thank you We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Bon endroit proche de la plage
Nous avons séjourné une petite semaine dans cette guest house Nous avons été très bien reçu Joseph et son équipe toujours souriants serviables seul petit souci Notre chambre était située au RDC oû tous les scooters étaient mis donc un peu bruyant la nuit Mais bon dans l'ensemble nous sommes contents de notre choix
Réponse de fdes le 21 sept. 2022
Thank you so much for your kind words.. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pleasant hotel
Nice and pleasant staff. Beautifull and large room. 5mn walk to the beach and close to market street. Pleasant place to stay
Réponse de fder le 21 sept. 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Ronald

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

8/10 Bien

Hernan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first thing you notice is how friendly the staff are with welcoming smiles. Easy checkin and explanation of the dos and don’ts. The room was ample for a short stay and with a balcony and aircon. The only suggestion I would urge is that the bed is not in the best place in the room to allow restful nights sleep. Decent location and short walk to shopping, eating and the beach. Tip: ask for a kettle as there isn’t one in the room.
Séjour de 2 nuits en février 2024
Réponse de qayam le 12 mars 2024
Thank you hernan very much for your valuable feedback and rating.

8/10 Bien

Christopher, Chippendale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en décembre 2023
Réponse de Qayam le 12 mars 2024
Thank you Christopher very much for your valuable feedback and rating.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Personnel et service
No coffee and tea
No water heater was provided. No coffee and tea pouches to make tea and coffee.
Séjour de 3 nuits en août 2023
Réponse de Qayam le 12 mars 2024
Thank you Anonymous very much for hotel stay .and 24 *7 hours hot water available ok

2/10 Horrible

kartikbhai

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good nine years ago. My stay there was terrible. service staff intentionally stops the power supply to reduced AC bill. When complained they say “it is not your home, resort has lot of room if everybody uses the AC there will be huge light bill”, I think avoid Veronica instead you can find good properties near by with good price.
Séjour de 3 nuits en mai 2023
Réponse de jo le 6 juil. 2023
Thanks so much for sharing your experience with us.”its not what you think we have had stops the power supplythere was power failure that was uncertain problem come at that time . so to check we had to stop power supply. we can do to improvement next time.

10/10 Excellent

jonathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here for 2 weeks,very convenient for beach,calangute baga road,taxis ,good on site restaurant,very good clean swimming pool.cable tv,wifi,a/c.friendly hotel,very good
Séjour de 14 nuits en avril 2023
Réponse de Qayam le 12 mars 2024
Thank you Jonathan very much for your valuable feedback and rating.

10/10 Excellent

ian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff nice clean rooms. Shower was better than mine at home
Séjour de 14 nuits en mars 2023
Réponse de Qayam le 12 mars 2024
Thank you Ian very much for your valuable feedback and rating.

8/10 Bien

Catrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very nice and clean hotel in an quiet area not very far from the beach and restaurants. Nice and friendly staff
Séjour de 3 nuits en février 2023
Réponse de Qayam le 12 mars 2024
Thank you Catrine very much for your valuable feedback and rating.

8/10 Bien

Aman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neat and clean rooms, well behaved staff .
Séjour de 1 nuit en juin 2022
Réponse de Joseph le 14 sept. 2022
Thank you so much for taking the time to leave us this amazing reviewDear Aman, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2/10 Horrible

Sarthak

Séjour de 4 nuits en mars 2022
Réponse de fdes le 21 sept. 2022
We really appreciate you taking the time out to share your experience with us.

8/10 Bien

Narotham Reddy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good and Happy with their services
Séjour de 4 nuits en avril 2021
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words,Narotham . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

8/10 Bien

Janet

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Super Preis/Leistung, nah zum Strand
Wir fanden das kleine Hotel super. Für einen echt kleinen Preis gab es ein sauberes, ausreichend großes Zimmer mit Klimaanlage, Kühlschrank, großem Bett, Schrank, Mini TV, Toilette mit Dusche. Balkon mit 2 Sitzgelegenheiten. Zum Strand liefen wir ungefähr 5 Minuten.
Séjour de 3 nuits en janvier 2020
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, Janet. We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Personnel et service et équipements
The property refuse to issue invoice for our stay.we request the invoice inorder to claim our gst at airport.We waited for almost 1 hr 30 minutes but yet they refuse to issue the invoice and fail to give a valid reason.We told the operator that we going to make a official complaint to their coustom departmemt.We have no choice to leave the hotel because we need rush to airport.Arround 2pm they send the invoice through expedia,however it's become useless to us because we cannot print any soft copy to make our claim.The hotel doesn't practice a friendly counter service for such small request.very very bad.......
Séjour de 3 nuits en avril 2019
Réponse de joseph le 14 sept. 2022
as booking was done through expedia ..so we already informed,that we cannot issue separate bill

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eine tolle Unterkunft in guter Lage, bei der Preis und Leistung sehr stimmig sind. Sehr sauber und sehr hilfsbereite Besitzende vor Ort. Ich würde das Guest House wieder besuchen.
Séjour de 13 nuits en février 2019
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended!
A few minutes walk from the beach you will find this family friendly guest house. During our week long stay there with our 4 yo daughter the staff always played and joked with her when they met. Don’t forget to try the food also, lovely. Thanks!
Séjour de 6 nuits en février 2019
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, marcus . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2019
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

m, Indian Goa xx

it was lovely staff were very good love it will be back next year x
Séjour de 27 nuits en octobre 2018
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

10/10 Excellent

Jackie, China

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff, nice location. Excellent value for money. Would stay again
Séjour de 4 nuits en octobre 2018
Réponse de joseph le 14 sept. 2022
Thank you so much for your kind words, Jackie. We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Casa Salvador again in the future!

8/10 Bien

chris, syd aus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome!
Loved staying at Veronic’s Close to the beach and the shacks - lovely people
Séjour de 9 nuits en avril 2018
Réponse de fernandez le 21 sept. 2022
Thank you so much for your kind words, chris . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Jan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Jan . We really appreciate you taking the time out to share your experience with us — and we agree,shashwat shrivastava is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Birger Beyer, Danmark

Les points forts : Propreté et personnel et service
central beliggenhed
Har været der 4 år i træk da det ligger tæt på strande og 10 min gang til byem
Séjour de 20 nuits en janvier 2018
Réponse de joseph le 6 mars 2018
Thank u

8/10 Bien

Trevor, Auckland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just there for a few days holiday. Restaurant/bar next door is clean and good. Beach & town are closeby. Hotel quite and comfortable.
Séjour de 2 nuits en janvier 2018
Réponse de joseph le 6 mars 2018
Thank u

6/10 Satisfaisant

Julie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Comfortable room in convenient location
Great location for the beach and main streets. Room was comfortable and spacious. Downsides - towels were dirty and were replaced (although replacements were stained). During our stay there was a lot of work going on which included burning rubbish in the plot behind. The smoke billowed into our room for a couple of days and covered everything in ash. Staff were pleasant enough but we had a knock on the door at 9:59am on day of departure asking us to check out.
Séjour de 5 nuits en décembre 2017
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Julie . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Hugh, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Few mins to beach, same to shops bars restaurants
Booked a basic room no AC but got AC in new extension to guest house. Staff helpful after the pigs bladder incident.
Séjour de 13 nuits en novembre 2017
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Hugh . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Satisfaisant

cecil, Bangalore

Les points forts : Personnel et service
Nice hotel with nice food and nice staff .
The hotel has good facilities and the staff here are helpful . The restaurant serves tasty food . i
Séjour de 3 nuits en octobre 2017
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, cecil . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Mathew

Les points forts : Propreté, personnel et service, confort de la chambre
Loved this place.
Really enjoyed this place. Initially booked for three nights but extended by a further night because the staff made us feel so welcome. At the time of visit we were still a few weeks before the start of the holiday season so some building and renovation work was ongoing in preparation for this. However this is no way tarnished my impression of the place, just disappointed me somewhat in not being able to view the finished product. It means I will no doubt have to re-book another visit in the not too distant future. This property has a great adjoining restaurant and bar and the chef is excellent. The brothers that provide the hospitality no how to treat their guests and provide them with an enjoyable experience. Would certainly recommend Veronica as a great value for money hotel in a good location within walking distance of the beach and main street.
Séjour de 3 nuits en septembre 2017
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Mathew . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Linn

Les points forts : Propreté et confort de la chambre
Enkelt men rent hotell
Bra ac på andra våningen iaf. Vi försökte ordna hotell transfer från flygplatsen men de svarade inte på mail och inga nr gick att nå. Men funkar lika bra att ta en taxi, dock öppnar receptionen inte förren ca 9, bra att ha i åtanke.
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Linn . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Petra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect all over
Really amazing, enjoyable, friendly helpful stuff and the food was just divine!!
Réponse de f'dez le 21 sept. 2022
Thank you so much for your kind words, Petra . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Elisabeth

Basic accommodation near great beach
Basic accommodations close to a very nice beach near the Chelsea Beach Shack in Calangute, Goa. A short walk on dirt paths to get to the beach, and the guest house is accessible for taxis and tuktuks, so it's easy to go out in town at night. Breakfast was tasty and inexpensive.
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Elisabeth . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vriendelijk personeel
Leuk hotelletje voor een paar dagen Goa
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Claude . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Birger, DK

Les points forts : Personnel et service
Det er et gæsthaus, men ligger dejligt tæt på alt.
Vi har nu været der 3 gange,det er et fint sted til overnatning der er fin internet, men det er ikke et hotel
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Birger . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Joucr, Dordrecht

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heel vriendelijk personeel, dicht bij strand.
Goed restaurantje erbij. Met ook super vriendelijk personeel!
Strand tent
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Joucr . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ligger centralt
Tæt på stranden 5 min gang 10 min til Calkangut ingen trafikstøj, man kan sagtens finde et bedre hotel, men prisen taget i betragtning så får man det ikke meget bedre, vi har boet her de sidste 3 år 3 uger pr gang Birger Beyer
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Victorya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
не плохой отель
не плохо
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Victorya . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

4/10 Médiocre

Henry, Switzerland

Les points faibles : Propreté
Nice hotel to much beating music
If your room is on the side of the court you will be awake with beating music. A british friend don`t like (as me) this noise and want to move, but he paid for a full month and he have to stay.
Réponse de f'des le 21 sept. 2022
Thank you so much for your kind words, Henry. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Witold, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great guesthouse
Clean, friendly, well maintained, strong and reliable wifi, spacious balcony, restaurant on the site; fridge, a/c, fan in the room. Located 5 min walk from the beach. A great place to stay at!
Réponse de fdes le 21 sept. 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

Jani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de fdes le 21 sept. 2022
Thank you , We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

2/10 Horrible

clare, devon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A stupid price for what it was do not book on line i definitely paid 4 times the going rate .
Réponse de fdes le 21 sept. 2022
We really appreciate you taking the time out to share your experience with us

6/10 Satisfaisant

Laszlo, Stockholm

Les points forts : Propreté et personnel et service
Som sagt; man får vad man betalar för. Helt OK.
Vi stannade 7 nätter, skulle stannat längre, men fanns ingen rum. Måste boka i lång förväg, om man vill stanna där vid jul och nyår.
Réponse de fdes le 21 sept. 2022
Thank you , We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Satisfaisant

rajeev, London

Les points forts : Propreté et personnel et service
Value for money
Nice and clean, more like a home stay than a hotel. Only disadvantage is lack of food options. There is no kitchen and no tea/coffee is supplied.
Réponse de fdes le 21 sept. 2022
Thank you so much for your kind words, rajeev . We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

10/10 Excellent

JUN, TOKYO JAPAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent!!
With cleanliness excellent; thank you that spent proper splendid time 快適で清潔、とても過ごしやすいホテルでした!
Réponse de fdes le 21 sept. 2022
Thank you so much for your kind words, JUN. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
It was good, but room should be cleaned daily and fan regulator was not working properly.
Réponse de fdes le 21 sept. 2022
We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

DIGANTA, Silvassa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good
Réponse de fdes le 21 sept. 2022
. We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

8/10 Bien

Amita, Navsari

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It is my best hoilday with my husband at veronica.Hotel is so nice for stay.Hotel location is very very nice & beach is so near at walking distance of 5 minutes
Réponse de fdes le 21 sept. 2022
Thank you , We really appreciate you taking the time out to share your experience with us — and We count ourselves lucky for customers like you. We look forward to see you in Veronica again in the future!

2/10 Horrible

Tarak Nath

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harrowing experience of a stay in Guest House.
First of all, the Location of the Guest House: It is not too far from the beach but still one has to cover more than 500 mtrs of distance to get a sea view. And although located in Calangute, the beach bears sort of deserted look; not safe for families after darkness. Then, the condition of Rooms: we were provided old rooms (refurbished though), as, according to the owners, painting work was going on in the new ones. AC was working all right, but hot water was available only from showers. TV was not working properly. Cleanliness of the rooms was so so. Now the most important part, the Service of the Guest House: hardly was there anything called 'service', to say the least. We were not provided with the basic things like- soaps, towels, water, glass, mosquito repellent etc - that a hotel with even the poorest service would not miss. Then,above all, there was that old landlady, who would start shouting/swearing at the slightest of noise made by our small children. As a result we cancelled our last 3 nights of booking and moved into a much better located 'Falcon Beach resort'. The persons, managing the guest house, were well behaved though. They refunded the full amount in cash after cancellation. Overall, worst experience in a hotel till date.
Réponse de fernz le 21 sept. 2022
Thank you ,We really appreciate you taking the time out to share your experience with us —we solve it.