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Avis sur Taj Fort Aguada Resort & Spa, Goa

5 out of 5
Taj Fort Aguada Resort & Spa, Goa
Sinquerim Bardez, Candolim, Goa

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 233 avis sur 372." "
Note des voyageurs de 8 (Bien), d’après 92 avis sur 372." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 372." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 372." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 372." "

9,0/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

jackie, paris 5

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel avec beaucoup de charme
Sejour trop court : seulement une nuit après 5 nuits à Varca !

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
pas mal
Séjour agréable, hôtel correctement tenu mais 5 étoiles c'est sans doute un peu surcoté. Disons plutôt 4 +. Les sanitaires ne sont pas à niveau notamment, ainsi que le manque de sens du détail et de tenu des espaces verts pour la partie bâtiment principale qui donne sur la mer. L'endroit à l'arrière avec les villas est plus sympa pour ce qui est des jardins privatif et des intérieurs. Le petit déjeuner est bien avec notamment la possibilité de le prendre à l'extérieur avec vue mer et en prime jus de fruit frais. Nous y étions mi mai : attention grosse chaleur !!! 34° et les extérieurs manquent d'ombres. Bon globalement c'est tout de même un bon établissement et il serait difficile de le déconseiller.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
à savoir
préférons le TAJ EXOTICA meme chaine mais emplacement offrant un accès direct sur plage privée hotel de plein piied sans une multitude d'escaliers pour acceder à la plage ce qui est le cas pour le TAG FORT AGUADA.

10/10 Excellent

J, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur resort de Goa
Ce resort est excellent à tous les niveaux. Accueil, installations, propreté, services, bref, tout est excellent. Les cottages sont magnifiques. Rien à dire, c'est excellent !

10/10 Excellent

Cameron

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was well laid out and actively. A short walk from the room were the dinner venues, swimming pool, and a little further down some sets of stairs, the beach. It was very peaceful and the staff are very helpful. Guest services were happy to ensure our stay was brilliant including little personalised gift for the kids. Anish Naik was fantastic in their restaurant. He was very attentive and helped ensure that everyone had something they would enjoy for dinner. Including those on a strict diet. Helpful and very patient meant that we came back a few times for dinner here. They had a great selection of veg and non veg. Overall a brilliant stay and would recommend without a doubt for couples, young families or extended family trips.
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Prashant

Voyage en groupe
Les points forts : Propreté
No spa onsite
Séjour de 3 nuits en avril 2024
Réponse de Fort Aguada le 18 avr. 2024
Dear Guest,Greetings of the day !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Sachin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 25 mars 2024
Dear Guest,Greetings !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

6/10 Satisfaisant

Iqbal

Les points forts : Propreté, personnel et service, équipements
Property is heritage as such it is quiet dated. I personally not a big fan of such hotels. Services were good otherwise.
Séjour de 3 nuits en mars 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 12 mars 2024
Dear Guest,Greetings of the day !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Maninder

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent was an amazing host at kokum restaurant on Feb 22 evening dinner
Séjour de 2 nuits en février 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 5 mars 2024
Dear Guest,Greetings !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Vincent.We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Kshitij

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
The property is located next to a fort (on a cliff) overlooking the sea. It has beautiful view of the sinquerim beach and the Arabian sea. The property is open and hence it has beautiful breeze in the evening. The SFX lounge is an a great place to hang out in the evening during sunset. One can also go up the hill to get a beautiful view of the bay and the sun set. The konkan restaurant also offers great buffet option with lot of options and high on taste.
Séjour de 2 nuits en février 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 20 févr. 2024
Dear Guest,Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

6/10 Satisfaisant

Kenneth

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is old and very tired. However, the prices are quite high and clearly not worth it. Regardless of price I would avoid. More like a very tired Holiday Inn. Honestly, I don’t think I will ever stay at another Taj property because this one is so poor.
Séjour de 1 nuit en février 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 17 févr. 2024
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback.May I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Alternately please do feel free to reach me on the Resorts phone contact number. With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa Goa

10/10 Excellent

Mayank

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am thrilled to share my review of the Resort in Goa. Without a doubt, this resort is the ultimate destination for a perfect stay. The location is absolutely breathtaking, offering a wonderful ambiance that will leave you in awe. The resort boasts a vast and beautifully landscaped garden area, which is meticulously maintained. From the moment you step foot onto the premises, you will be greeted with a sense of tranquility and serenity. The staff is incredibly friendly and attentive, ensuring that your every need is met. The accommodations are top-notch, providing a luxurious and comfortable experience. Whether you are looking to relax by the pool, indulge in delicious food, or enjoy the various recreational activities available, this resort has it all. I wholeheartedly recommend the 5-star Resort in Goa for an unforgettable and remarkable getaway.
Séjour de 1 nuit en janvier 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 17 févr. 2024
Dear Guest,Greetings !Thank you very much for the wonderful words of appreciation for the iconic Taj Fort Aguada.My team and I are so delighted that you had a memorable stay. We all look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Duksha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay
Amazing property and location and the access to the adjoining Taj resort was a big bonus. Rooms are dated and small and we managed to change to a cottage which was spacious and beautiful. Many Thanks to the manager Mr Shubham for helping us make the change with minimal fuss, and for always checking on us. Food was delicious but variety was limited and after 4-5 days it could be an issue. More variety and cuisines required. Lastly, maybe more recreational options required especially at night. Overall a great stay with fantastic staff. Also special thanks to the superstars cleaning our cottage - Arjun, Pancham and Sadashiv- for being so helpful and pleasant.
Séjour de 6 nuits en janvier 2024
Réponse de Taj Fort Aguada Resort & Spa Goa le 17 févr. 2024
Dear Guest,Greetings !Thank you for taking the time to provide feedback about your recent stay with us. We are glad to know you were pleased with the hotel overall. I acknowledge the receipt of your feedback and have shared it with my team. I thank you for your words of appreciation for Shubham, Arjun, Pancham, Sadashiv and team.We value your patronage and we look forward to welcome you back in the near future.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa Goa

10/10 Excellent

Harshal

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was fantastic. Would definitely go back again and recommend to others
Séjour de 3 nuits en janvier 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 15 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you very much for the wonderful words of appreciation for the iconic Taj Fort Aguada.My team and I are so delighted that you had a memorable stay. We all look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

jitesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Taj Fort Aguada Resort & Spa, Goa le 15 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Ashish

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TAJ AGUADA GOA NEW YEAR STAY
We stayed at Taj Fort Aguada in Dec 23 for new year. The stay was very pleasant with good food options and very nice service. I want to convey my special thanks to Mr Vincent who served us nice drinks during New Year Gala Dinner. Also, I want to mention Mr Sanjeev (swimming coach) who was very warm in receiving us at swimming pool and also made sure that our experience at pool remain pleasant. Thanks a ton! I would also like to mention that the property is almost 50 yrs old but is maintained very well with all the staff contributing equally.
Séjour de 3 nuits en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 13 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Vincent, Sanjeev and team.We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

6/10 Satisfaisant

naresh

Séjour de 1 nuit en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 13 janv. 2024
Dear Guest,Greetings of the day !Thank you for the review of our hotelWe look forward to assist you better in the near future.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Jason, Short Hills

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Everything was excellent about this property. But the thing stands out is the care and service by the employees. In particular Vincent and Sunil at the Kokum restaurant and Sanjiv at the poolside made it memorable for us and our kids. Best wishes and a wonderful 2024 to the wonderful people at Taj Fort Aguada
Séjour de 3 nuits en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 8 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Vincent, Sunil and Sanjiv.We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

4/10 Médiocre

MASSIMO

Séjour de 5 nuits en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 2 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for the review of our hotelWe value your patronage and we look forward to serve you better in the near future. With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Agathe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Experience lifted by one single person!!
Sanjeev by the pool was our make it or break it. The service he provided was top class. He remembered the names of all the children and genuinely seems to care about the guests. Can’t give him enough stars.
Séjour de 2 nuits en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 2 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Sanjeev.We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

SWATI

Séjour de 2 nuits en décembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 2 janv. 2024
Dear Guest,Happy New Year 2024 !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Jay_5696

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nanappa and all other employees were really awesome
Séjour de 1 nuit en novembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 7 déc. 2023
Dear Guest,Greetings of the day !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Nanappa and team.We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Ankur

Séjour de 3 nuits en novembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 29 nov. 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Divdeep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So beautiful so elegant just looking like a wow
Séjour de 4 nuits en novembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 13 nov. 2023
Dear Guest,Greetings of the day !Thank you for the review of our hotelWe look forward to welcome you.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Sharon

Séjour de 1 nuit en septembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 27 sept. 2023
Dear Guest,Greetings of the day !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Suraj

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Secluded. Can relax and unwind easily.
Séjour de 2 nuits en septembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 27 sept. 2023
Dear Guest,Greetings !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Drishti

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 23 sept. 2023
Dear Guest,Greetings of the day !Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Sanjeev

Séjour de 4 nuits en septembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 25 oct. 2023
Dear Guest,Greetings of the day !Thank you for the review of our hotelWe look forward to welcome you.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

4/10 Médiocre

Gagandeep

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First expression was not great staff at the desk lack of knowledge and not helpful at all was very disappointed with service. Rooms are very outdated and so as bathroom. Food wise not enough variety and way too expensive for the amount of variety they had. Would not recommend to anyone was really disappointed.
Séjour de 3 nuits en septembre 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 8 sept. 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback.May I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Please do feel free to reach me on the hotels contact phone numbers.With kind regards,Nisha SharmaFront Office ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Gaurav

Séjour de 1 nuit en août 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 8 sept. 2023
Dear Guest,Greetings !Thank you for the review of our hotel.We look forward to welcome you back soonWith kind regards,Karaan KapoorGeneral Manager

10/10 Excellent

kratika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay. Everything was perfect and hospitality is extraordinary.
Séjour de 1 nuit en juillet 2023
Réponse de THV le 1 août 2023
Dear Guest,Greetings from Taj Fort Aguada Resort & Spa, Goa!!Thank you very much for taking the time to share your experience with us. I am delighted to note that the team met and surpassed your expectations and you have carried back fond memories of your trip. I have personally conveyed your kind words to the entire team. I’m certain this will be a source of motivation for them to further excel in our journey of guest delight. We look forward to welcoming you back soon and in the meantime we send you our best wishes for a wonderful day ahead. Warm regardsKaraan KapoorGeneral Manager

10/10 Excellent

KIRTI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Superlative location & services. Nighttime room AC temperature setting of 21 C Max not acceptable to an esquimau like me who sleeps with a 16C setting at home :-(
Séjour de 3 nuits en avril 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 8 avr. 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback.May I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Please do feel free to reach me on the Resorts contact phone number. With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Sanjeeth

Séjour de 2 nuits en mars 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 24 mars 2023
Dear Guest,Thank you for the review.We look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

4/10 Médiocre

Shikha

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Friends of few adults (having a night party in nearby room) came banging on his door more than once. They had to be told that party was in the nearby room. Also, despite telling guest mgmt team personally about the special occassion for which stay was booked, there was no initiative taken from them.
Séjour de 4 nuits en mars 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 31 mars 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback.May I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Please feel free to reach me on the hotel contact numbers.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Atul

Séjour de 1 nuit en mars 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 24 mars 2023
Dear Guest,Thank you for the review.We look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
Séjour de 2 nuits en mars 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 14 mars 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We would like to know more on your experience and hence may I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Alternately, please feel free to reach me on the hotel contact phone numbers.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Vinay

Séjour de 3 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 30 mars 2023
Dear Guest,Thank you for the review.We look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Vinay

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very professional services.
Séjour de 3 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 4 mars 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 2 mars 2023
Dear Guest,Greetings !Thank you for the review. We look forward to welcome you back in the near future. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

6/10 Satisfaisant

Yogesh

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
What happened to the Taj
Excited to be in Goa, we thought we would take a day away from friends and go spend it in a Suite at Taj Fort Aguada, having spent part of our honeymoon here. If nothing else, it made us realize that we should never go back, perhaps we were chasing a dream. Arrival was uneventful, and we were shown to our room. Room was tired looking, floor tiles were cracked and broken in several places. My wife thought she would have a soak, surprise no bath tub! Happens I guess. Showered, went out for a drink to the Hotel Bar, the whole decor was so uninspiring, had not been changed for perhaps 4 decades. Went out for dinner, came back to find that Inspite of having left the sign to make the room, it had not been made up. A phone call and in 5-10 minutes had 2-3 guys cleaning and making the bed up and changing the towels etc. Disappointing, not expecting this to happen at The Taj. Then you start looking at the small things, and several disappointing things: Slippers and shoes out in the corridor ! Clothes hanging out to dry ! Room service tray taken away, without bothering to clean the food which had dropped ! Bottle of wine in the Suite, with only one glass ! Second glass brought , which was different to the one in the room ! Wardrobe door which never shuts ! One or two would have been unacceptable at the Taj, all together it makes you wonder what has gone wrong at this Grande Dame ?
Shoes in the corridor.
Dhobi Ghaat. Clothes drying in the corridor @ The Taj
Wardrobe does not close
Room not cleaned
Séjour de 1 nuit en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 1 mars 2023
Dear Guest, Greetings of the day! Thank you for taking the time to provide feedback. May I please ask you for a most convenient time and contact phone number that I may call you under as I would like to speak to you. Alternately, please do feel free to reach me on the hotel phone contact numbers. With kind regards, Karaan Kapoor General Manager Taj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Dhruv

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and very friendly staff who were eager to make our stay comfortable
Séjour de 3 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 2 mars 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Deepk

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time to Goa and wanted to ensure we stayed at a proper and clean property as we had 2 young children. Taj Aguada did not disappoint. They exceeded expectations. There is not a single complaint I can write. The staff was very friendly, from Abhishek in the kitchen to Sanjeev at the pool. They went above and beyond to ensure our needs were met. The kitchen even specially made mild food for our kids at no extra charge. The hotels free shuttle service was convenient to get us to Tajs sister resort and also the sunset point. Food was great, room was clean and service was impeccable. The service was so above and beyond that I had got loose motion and we called the front desk, within 30 mins they had gone to the pharmacy and got me medication again at no charge. I will be visiting Goa again and will not be needing to look anywhere else but Taj!
Séjour de 2 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 1 mars 2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I thank you for your words of appreciation for Abhishek, Sanjeev and team.We value your patronage and we look forward to welcome you back in the near future.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

sanjay

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Taj is best in the business of hospitality and they always excel in providing the right atmosphere. Food was great, staff was as always excellent.
Séjour de 4 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 20 févr. 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Sameer, Santa Clara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 13 nov. 2023
Dear Guest,Greetings of the day !Thank you for the review of our hotelWe look forward to welcome you.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Anil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great friendly staff. Very helpful concierge. Superb breakfast ( If you like Indian food ) On the beach
Réponse de Taj Fort Aguada Resort & Spa, Goa le 13 févr. 2023
Dear Guest,Greetings of the day !Thank you for taking the time to write to us with your valuable feedback and your 5-star rating. We appreciate your kind words of praise and encouragement. We value your patronage and we look forward to welcome you back in the near future.With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Devoji Nagaraja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holiday at Taj Fort Agoda
Amazing stay , great location , amazingly friendly staff , everyone at Hotel-ensured the stay was perfect. Great food , great manager at the restaurant , good lifeguard/ coach at pool. In gist perfect hotel and perfect place to relax and enjoy the holiday !! Will definitely visit again.
Séjour de 2 nuits en janvier 2023
Réponse de Taj Fort Aguada Resort & Spa, Goa le 16 janv. 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel.We look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Haritha, piscataway

Réponse de Taj Fort Aguada Resort & Spa, Goa le 10 mars 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

10/10 Excellent

Mohit

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at Taj Fort Aguada Goa
Excellent stay at Taj Fort Aguada Goa. Very friendly and hospitable staff. Sea facing cottage was very comfortable with a lovely view. Food was very good. On the whole we had a memorable stay
Séjour de 6 nuits en décembre 2022
Réponse de Taj Fort Aguada Resort & Spa, Goa le 10 janv. 2023
Dear Guest,Greetings of the day!Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa

2/10 Horrible

Chandrakanth

8/10 Bien

Sanjaykumar

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is wonderful.
Réponse de Taj Fort Aguada Resort & Spa, Goa le 20 déc. 2022
Dear Guest,Thank you for the review.We look forward to welcome you back soon.With kind regards,Karaan KapoorGeneral ManagerTaj Fort Aguada Resort & Spa, Goa