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Avis sur Holiday Inn Resort Goa, an IHG Hotel

5 out of 5
Holiday Inn Resort Goa, an IHG Hotel
Mobor Beach Cavelossim, Cavelossim, Goa

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 103 avis sur 185." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 185." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 185." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 185." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 185." "

8,8/10

Propreté

8,6/10

Personnel et service

9,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

will, france

Les points forts : Propreté et personnel et service
Hôtel accueillant. Proche de la plage bon quadre
Super expérience on s’est bien amusé en famille hôtel super bonne nourriture super plage mais Eau À faire un nettoyage de de la mer
Séjour de 6 nuits en octobre 2017
Réponse de Guest Relations Manager le 8 déc. 2017
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel accueillant
personnel très compétent et agréable loisirs et animations nombreux à l'hotel : piscine, restaurants, plage privée, villa spa...

8/10 Bien

Ashish Kumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Resort
Séjour de 4 nuits en avril 2024
Réponse de Management le 19 avr. 2024
Dear Ashish Kumar,Greeting from Holiday Inn Resort Goa!We're thrilled to know that you enjoyed your stay. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back soon!Management

10/10 Excellent

Heena

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thoroughly enjoyed our stay. From the moment we arrived to the time we left the the staff were welcoming, accommodating, helpful and courteous. In fact, my experience with Holiday Inn started when I booked the hotel a few months ago. I emailed several times and each time they responded quickly, efficiently, politely and with helpful information. Nothing was ever too much for them and their communication skills are excellent - this gave me great confidence after I made the booking. (Other hotels lacked this which did not give me the reassurance I needed). As far as I am concerned, my holiday starts when I have made the booking and having reassurance is extremely important otherwise instead of looking forward to it, you can be worried. Thank you to all those staff on the front desk who responded to my emails. Also a big thank you to concierge for going to the pharmacy to get me medicine for the infected bites I had. The hotel was extremely clean and the staff throughout were extremely accommodating especially to some of the dietary requirements we had. Thank you to all the chefs for making us the dishes we required. We celebrated two wedding anniversaries and the staff acknowledged this. We also organised a surprise private beach dinner which was beautiful and a lovely experience - thank you Praveen for this. The hotel has a private access to the beach, well worth it. The beach was extremely clean, even the water was clear, so so clean! I was extremely impressed with it!
Séjour de 4 nuits en avril 2024
Réponse de GR le 17 avr. 2024
Dear Heena,Thank you so much for your detailed and heartwarming review! We are delighted that you found our hotel extremely clean and that our staff was able to accommodate your dietary requirements. Celebrating your wedding anniversaries with us and organizing a private beach dinner was a pleasure, and we're glad you enjoyed the experience.We will pass along your thanks to Praveen and our entire team for making your stay memorable. We look forward to welcoming you back for another wonderful holiday in the future!Warm regards,Management

6/10 Satisfaisant

Phillip, Abbeywood

Les points forts : Propreté et personnel et service
Very attentive staff. The property was very relaxing and beachfront really clean. Will stay here again.
Séjour de 2 nuits en avril 2024
Réponse de GRM le 11 avr. 2024
Dear Phillip,Thank you for your positive feedback about your recent stay at Holiday Inn Resort, Mobor Beach! We are delighted to hear that you had a relaxing and enjoyable experience.We can't wait to welcome you back for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Brijesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best places to stay in South Goa!
Séjour de 3 nuits en mars 2024
Réponse de Binita le 11 avr. 2024
Dear Brijesh,Greeting from Holiday Inn Resort Goa!We're thrilled to know that you had such a positive experience with us. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back soon!Management

10/10 Excellent

Harold

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent and beautiful in every way. Its location is isolated from Cavelossim 3 km to the north such that one must take a cab to get to alternative restaurants at the rate of 1.25/mile. BYI there are no cars for rent at GOI airport but there is a place just before departing the airport doors where they will give a ticket of what should pay your driver to get to the hotel (1330 rupees) so that you won’t get ripped. There are two schedules of taxi charges: the real one, and then the higher what I dub as the hotel rates. We were very fortunate to find an excellent driver with a more spacious, well air conditioned vehicle. We asked him to drive us to the spice farm in the SE corner of Goa and the national park a few miles further southeast. He had never been there before and joined us in the spice tour(outstandingly!). Two days later we asked us to drive us via a short ferry boat ride to Divar island to see some very old cathedrals. He had never been there either. We continued that trip to North Goa only a few block from the ferry slip. Alfred was our driver’s name (ph; 91-9823215674 (taxi GA-08,U7034). A major problem, indeed altercation with management occurred upon departure: they refused to honor two free passes to the Zest Cafe, a breakfast and a dinner. Both my wife and I clearly heard the offer and presented cards to surrender at the cafe. We offered to split the costs of those meals, but they refused. This is a major lack of integrity!
Séjour de 6 nuits en mars 2024
Réponse de JF le 2 avr. 2024
Dear Sir/ Madam,Greetings from Holiday Inn Resort Goa!Thanking for taking time to review us, with regards to the buffet meals we do buffet upselling at the time of check and this is a very special welcome arrival offer given to the guest and with agreement we do offer coupons which i suppose was given to you as well at the time of check in. i understand may be some communication gap to hear however we do not offer any complimentary one on one meals to any guest which was clearly explained to the guest on check out.We do understand you had a delay for check out for this reason and we personally apologies for the inconvenience cause to you.

8/10 Bien

VU

Voyage en famille
I like almost everything except the wifi
Séjour de 4 nuits en février 2024
Réponse de Guest Relations Manager le 22 févr. 2024
Dear VU,Thank you for your feedback! We're glad to hear that you enjoyed almost everything about your experience. We understand the importance of reliable wifi, and we apologize for any inconvenience you may have experienced in this regard. We're continuously working to improve our connectivity to ensure a seamless experience for all our guests. We hope to have the opportunity to welcome you back soon for an even better stay!

10/10 Excellent

Sudarshan Reddy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
For me one of the best property in south Goa
Excellent Resost to stay in all aspects
Séjour de 2 nuits en janvier 2024
Réponse de Management le 23 janv. 2024
Dear Sudarshan Reddy,Greetings from Holiday Inn Resort Goa.Thank you for sparing the time to share your review. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you again.Management

6/10 Satisfaisant

Aditya

Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Manager le 9 janv. 2024
Dear Aditya, Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

10/10 Excellent

SAMEER

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de GRM le 29 déc. 2023
Dear Sameer, Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

10/10 Excellent

Ignacio

Séjour de 1 nuit en décembre 2023
Réponse de Management le 23 janv. 2024
Dear Ignacio,Greetings from Holiday Inn Resort Goa!Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.

10/10 Excellent

Kaushik

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and nice property..shout out to a few people that helped us a lot. Binita at check-in, Sachin at Beach Grill, Jivai and Benjamin for car services. Also thanks to the staff at Zest who took good care of us during breakfast!
Séjour de 2 nuits en décembre 2023
Réponse de GR le 21 déc. 2023
Dear Kaushik,Greetings from Holiday Inn Resort Goa!We have shared your kind words of appreciation with our team and indeed delighted that you left our resort with fond memories. Thanking you once again and looking forward to welcoming you again with us.Management

10/10 Excellent

Brinder Singh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent resort. Brilliant staff throughout, especially restaurant and room cleaning. Everyone was so welcoming and respectful. This was second time we stayed here and definetly will plan again in future.
Séjour de 4 nuits en novembre 2023
Réponse de GR le 21 déc. 2023
Dear Brinder Singh,Greetings from Holiday Inn Resort Goa!We are indeed delighted to read your positive feedback about our resort. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and glad to know that you left with fond memories. We greatly value your patronage and look forward to welcoming you back soon.Management

10/10 Excellent

Mariana Aziyadee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel. It has all the amenities and great location. You have restaurants inside with variety and even some music shows at night, there is also a beach club. On the beach a few steps away (outside the hotel) you can find kayaks, banana boats, all very fun, we kayaked for $1000 rupees for an hour at an incredible sunset. At the hotel you have a bicycle rental for 200 rupees p/h, this allows you to go out and explore the local markets. The whole area is very beautiful, you have great freedom. We really liked the hotel, at the end of our trip we changed hotels to see a different one but doing this was definitely a mistake, we should have stayed the entire time at the Holliday Inn. You should know that the staff is very friendly and the costs are affordable. we highly recommend it. Mr.&mrs. Luna
Réponse de Binita le 11 nov. 2023
Dear Mariana Aziyadee,Thank you for taking the time to share your review. We are glad to learn that you had a good stay at The Holiday Inn Resort Goa. Appreciate your compliments to our team for their good work and will ensure that your praise is shared with them.We hope that you will notice more exciting improvements at the resort on your next visit and sincerely look forward to welcoming you back.Management

8/10 Bien

Sanjeev

Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations Manager le 7 nov. 2023
Dear Sanjeev, Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Some of their senior staff are rigid and reluctant to true hospitality services. They do not reflect good impression about the IHG.
Séjour de 3 nuits en octobre 2023
Réponse de Binita le 3 nov. 2023
Dear Guest,Thank you for bringing your experience to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We request you to please connect with us directly to understand your feedback in more depth so that we can make the necessary changes. We look forward to hearing from you and sincerely request you to allow us another opportunity to serve you again.Management

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Manager le 18 oct. 2023
Dear Ali,Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management Management

10/10 Excellent

Sup

Séjour de 3 nuits en août 2023
Réponse de Binita le 16 nov. 2023
Dear GuestThank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

10/10 Excellent

somyen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is huge and well maintained. Rooms are tad smaller and not spacious as compared to other similar properties we have stayed. Food on day 1 was cold and average. But after giving the feedback they improved the food on day 2 and 3. Their evening cooks are better than the afternoon ones. Also their charges for cab is higher. Overall an enjoyable stay.
Séjour de 3 nuits en juillet 2023
Réponse de Guest Relations Manager le 2 août 2023
Dear Somyen,Thank you for sparing the time to share your feedback following your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Management

10/10 Excellent

Sweta

Séjour de 1 nuit en juin 2023
Réponse de Binita le 3 juil. 2023
Dear Sweta, Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

6/10 Satisfaisant

Sawan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hospitality safe and quiet stay, beautiful landscape and clean well maintained beach. Food is ok type but they switch off ac after midnight (it seems) rooms become suffocatingly hot.
Séjour de 3 nuits en mai 2023
Réponse de Guest Relations Manager le 25 mai 2023
Dear Sawan,Thank you for sparing the time to share your review. We are glad to know that you enjoyed our hospitality. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will notice more exciting improvements at the resort on your next visit and sincerely look forward to welcoming you back.Management

10/10 Excellent

Gaurav

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had an amazing time at this well maintained beach-front property. Staff is very attentive and helpful. Thanks for making our stay more pleasant. Various (vegetarian) options for breakfast at in-house restaurant Zest. Other two in-house restaurants Fig and Olive as well as Beach Grill also have good menu. Food was tasty at all 3 restaurants and had very good dinner experience at Beach Grill with live music Special thanks to Prashant and Binita for helping with our early check-in and late check-out requests as possible. Only downside during our trip was exorbitant prices charged by taxi/cab providers when hiring them outside/around the property due to monopoly kind of setting i.e. No ola, uber as well as no outside taxi/cab provider willing to take the ride due to influence of local taxi group in the specific area. This seemed to be the case in south goa specifically. Since Goa is one of the major tourist destination, more transport options shall be made available and expecting hotel/resorts association to influence this.
Séjour de 2 nuits en mars 2023
Réponse de Guest Relations Manager le 22 mars 2023
Dear Gaurav,Thank you very much for taking the time to review your recent stay at Holiday Inn Resort Goa! We have shared your feedback with our entire team at the resort. Which will be certainly serve as a source of inspiration for us in achieving higher standards of excellence.We will look forward to welcoming you back to the resort. Management

10/10 Excellent

Arun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location, well maintained property, excellent food, friendly, caring & helpful staff, beach resort, spacious rooms and excellent room service
Séjour de 4 nuits en février 2023
Réponse de Guest Relations Manager le 8 mars 2023
Dear Arun, Greetings from Holiday Inn Resort Goa!Thank you for sparing the time to share your review. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back soon.Management

8/10 Bien

Manpreet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Guest Relations Manager le 22 mars 2023
Dear Manpreet, Thank you for sparing the time to share your rating. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you again.Management

10/10 Excellent

Adi

Séjour de 1 nuit en janvier 2023
Réponse de Guest Relations Manager le 10 janv. 2023
Dear Adi,Thank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

10/10 Excellent

Puja

Réponse de binita le 16 nov. 2023
Dear GuestThank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

8/10 Bien

ARGYRIOS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this property is 5-star : from comfort to service. Unfortunately, throughout the 3 nights when we we there, there were multiple events going on, with loud music thumping away, and huge crowds all over the hotel grounds. This really disrupted our stay. We were unfortunate to be there when this happened.
Séjour de 3 nuits en novembre 2022
Réponse de Guest Relations Manager le 13 déc. 2022
Dear ARGYRIOS, Thank you for allowing us the opportunity to serve you and sparing the time to share your valuable feedback. It was very disheartening for us to know that your holiday got impacted by the events held at the resort and we sincerely apologize for the inconvenience. Please be assured that we have taken a note of your constructive feedback for corrective action. Once again thank you for your feedback and look forward to welcoming you again.Management

10/10 Excellent

Sharmistha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Its a serene property to spend quality time with loved once. You can spend whole day in beach without having to worry about getting back to hotel, also enjoy shack around and beach sports. Pool is very good and spend lot of time in the beach. All kind of grill options available.
Séjour de 2 nuits en novembre 2022
Réponse de Guest Relations Manager le 26 nov. 2022
Dear Sharmistha,Thank you for taking the time to post your feedback following your stay at The Holiday Inn Resort Goa. We are very happy to know that you had a memorable stay and your kind comments regarding our staff and services is greatly appreciated.Thank you once again and we look forward to welcoming you back.Management

10/10 Excellent

kalyani malik

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I would definitely give a five star rating for their super hospitality and friendly staff and service ❤️ will visit again 👍 Going back with beautiful memories
Séjour de 4 nuits en septembre 2022
Réponse de Guest Relations Manager le 3 oct. 2022
Dear Kalyani Malik,Greetings from Holiday Inn Resort Goa!Thank you for your positive feedback. We are glad that you enjoyed your stay with us.We hope to create many more memorable luxurious experiences for you in Goa soon.-Management

10/10 Excellent

Nevita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2022
Réponse de Management le 2 août 2022
Dear Nevita, Thank you for sparing the time to share your rating following your visit at the Holiday Inn Resort Goa. We are hope that you enjoyed your stay and look forward to welcoming you again.

8/10 Bien

Archana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice .
Séjour de 3 nuits en février 2022
Réponse de GRM le 19 févr. 2022
Dear Archana, Greetings! Thank you for sparing the time to share your review following your visit at the Holiday Inn Resort Goa. We are glad that you enjoyed your stay and look forward to welcoming you again. Management

10/10 Excellent

Manas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super doper
Everything was Superb .. enjoyed with my family
Séjour de 2 nuits en février 2022
Réponse de GRM le 17 févr. 2022
Dear Manas, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your feedback. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you again. Management

8/10 Bien

Entela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. Stuff was very friendly. Very clean. Food was good. I was expecting less people due to covid, for me was a little bit crowded.
Séjour de 7 nuits en janvier 2022
Réponse de GRM le 11 janv. 2022
Dear Entela, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your review. We are glad that you enjoyed your stay with us. Look forward to welcoming you again. Management

10/10 Excellent

Sunil

Séjour de 3 nuits en novembre 2021
Réponse de Guest Relations Manager le 11 déc. 2021
Dear Sunil, Greetings! Thank you for sparing the time to share your rating following your stay at the Holiday Inn Resort Goa. We are glad to know that you enjoyed your stay and look forward to welcoming you again.

8/10 Bien

Parag

Voyage en famille
Les points forts : Propreté
Good for one visit, but level of service declining
This was my third trip to this property, but first, with family (however same was not recognized in my bill or IHG membership was updated despite I mentioned it), overall this property as usual is one of the good ones in Goa, but the level of service has dropped a lot since my first trip to it in 2017, and food quality went worse, despite we don't like to waste food we had to literally gulp down whatever we ordered to fill in & a lot of food was wasted. Feedback was shared chef, but not much was done about it. We were fortunately kept on a pool/sea view side room on the second floor, rooms are smaller than generally found at this price tag in Goa, but views are great, the property is certainly kid-friendly, but to my surprise that so hyped kids stay & eat for the free policy of Holiday Inn was translated by the hotel staff as only free milk, mashed potatoes, daliya etc. for a 3-4 year-old kid. The major disappointment came on our stay's last night when we found the property is hosting a 3-4 day wedding which of course was an inconvenience as you come here for peace & tranquillity, not for chaos, perhaps hotel should have indicated such event is being hosted at time of booking, I would have certainly changed the travel dates. Anyways, the overall stay was satisfactory but not worth visiting again with family.
Séjour de 3 nuits en novembre 2021
Réponse de Guest Relations Manager le 11 déc. 2021
Dear Parag, Greetings from Holiday Inn Resort Goa! Thank you for taking the time to provide feedback about your experience at Holiday Inn Resort Goa. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Deepak

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at Holiday Inn Goa for 2 days... it's a wonderful property with an adjoining beach where u can relax and enjoy time with family. Loved it.
Séjour de 2 nuits en novembre 2021
Réponse de Guest Relations Manager le 11 déc. 2021
Dear Deepak, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your feedback. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you again.

2/10 Horrible

Sharad

Les points faibles : Personnel et service
Poor management
Not good. They want 100%advance so that the customer does not cancell mid way. They have no system to say pl do not disturb or clean my room
Séjour de 4 nuits en novembre 2021
Réponse de GRM le 12 nov. 2021
Dear Sharad, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your holiday feedback. We would like to clarify that we do have 'Do not Disturb' & 'Clean My Room' signage's placed in every guest room. Regret that you were not entirely satisfied with your stay and request you to allow us another opportunity to serve you again. Management

10/10 Excellent

Gautam

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good South Goa private Beach Resort
Holiday Inn Goa is a good basic 5 star resort, extremely good value for money, good 3 restaurants, a private beach, good swimming pool, great staff, great service. Good food at the Fig and Olive Italian restaurant, and excellent fresh sea food at their beach restaurant.
Séjour de 5 nuits en octobre 2021
Réponse de GRM le 12 nov. 2021
Dear Gautam, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your holiday feedback. We are happy to know that you enjoyed your stay. Look forward to welcoming you again. Management

10/10 Excellent

Kiran

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious, with sprawling lawns and a private beach that is easily accessible while at a convenient distance to the rooms.
Séjour de 4 nuits en octobre 2021
Réponse de GRM le 23 oct. 2021
Dear Kiran, Greetings from Holiday Inn Resort Goa! We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Management

10/10 Excellent

Nihan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved this property as it was right next to the beach. Great for anyone who is looking for isolation or party since the structure of your property allows you both. The staff is super friendly and personally connects and caters to the guest's needs. What I loved the most is the food, such a nice spread for breakfast and dinner. The pool is big, the gym is sea facing (a bit distant) Overall a 5/5 for me and would love to visit again.
Séjour de 4 nuits en septembre 2021
Réponse de GRM le 30 sept. 2021
Dear Nihan, Greetings from Holiday Inn Resort Goa! Thank you for your candid review of our property. We have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires the team to constantly strive for excellence. We will look forward to the pleasure of welcoming you again. Management

10/10 Excellent

Sapna

Séjour de 4 nuits en septembre 2021
Réponse de Binita le 16 nov. 2023
Dear GuestThank you for sparing the time to share your rating. We are glad that you enjoyed your stay with us.Look forward to welcoming you again.Management

4/10 Médiocre

Varun

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Property is located at a prime spot with a good view to the sea. Food option for both veg and meat lovers was good. Some of the staff members stood beyond their regular service to help the guest. Furniture and other goods are way to old to be there in a five star hotel like Holiday Inn. The most disappointing bit about my experience during the 5 nights stay was that I was been made to sleep on a broken bed for first 2 nights before an official photo was been taken of the bed and shown to the manager. And a day before I was about to leave the premise. A senior citizen member of our family had a mishap with an elevator even after it was been reported to the staff members 15 hours prior to the incident. After the incident the staff member put up a note on the elevator that it's out of service. It was one of the shocking experience we had as a family.
Séjour de 5 nuits en septembre 2021
Réponse de GRM le 30 sept. 2021
Dear Varun, Greetings from Holiday Inn Resort Goa! Thank you for allowing us the opportunity to serve you. Please accept our sincere apologies for the inconveniences you faced during your stay. While an apology will not alter the outcome of our experience on this occasion, we do extend it with all sincerity. We have discussed your feedback in length with the team and corrective actions have been taken to avoid its recurrence. We are glad to know that you were happy with our staff services and food options. Although, you did not have a very pleasant stay with us this time, we request you to allow us another opportunity to serve you better. We sincerely look forward to welcoming you again with us. Management

4/10 Médiocre

Sahil

Voyage en famille, Voyage en groupe
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
Pool and accessibility to beach was good Was not very pleased with the room hygeine and staff attention as was there to celebrate an occasion for which nothing was arrange. In addition to that we did have our lunch in the beach grill restaurant which contained insect in the food. Even that issue was not dealt properly
Séjour de 1 nuit en septembre 2021
Réponse de GRM le 30 sept. 2021
Dear Sahil, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Resort Goa. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Management

10/10 Excellent

Dhruv

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Overall great stay
Séjour de 8 nuits en septembre 2021
Réponse de GRM le 17 sept. 2021
Dear Dhruv, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your holiday feedback. We are happy to know that you enjoyed your stay. Look forward to welcoming you again. Management

10/10 Excellent

Jaideep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021
Réponse de Guest Relations Manager le 7 sept. 2021
Dear Jaideep, Greetings! Thank you for sparing the time to share your rating following your visit at the Holiday Inn Resort Goa. We are hope that you enjoyed your stay and look forward to welcoming you again.

10/10 Excellent

Swati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome experience
It was an amazing stay the hotel is all green and beautiful the staff is very polite and cooperative and actually I would like to give five star for the cleaning and maintenance and overall a very nice experience
Séjour de 8 nuits en août 2021
Réponse de Guest Relations Manager le 7 sept. 2021
Dear Swati, Greetings from Holiday Inn Resort Goa! It was indeed a pleasure to have you stay with us. We are happy to know that you enjoyed your stay. We hope to create many more memorable experiences for you and look forward to having you with us again. Management

10/10 Excellent

Jaideep

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful South Goa Property
Overall, an exceptional experience. Firstly, the property is very nice, it's sprawling, spread-out, ample space to cycle around and even take walks. It is not close to a Beach! It is ON the Beach ... and that just adds to the experience. The pool is well appointed and the kitchen - very special. But the most important aspect is that of service ... every staff we interacted with was very focussed on guest needs. Our family had specific dietary requirements - Vegan and gluten-free and they took pains to whip up wonderful food. Chef Anthony, Ramdu, Snehit all from the Zest Restaurant are exceptional people.
Séjour de 4 nuits en août 2021
Réponse de Guest Relations Manager le 7 sept. 2021
Dear Jaideep, Greetings from Holiday Inn Resort Goa! We appreciate you taking the time to share your positive feedback about our hotel on social media. We have shared your kinds words of appreciation with the entire team. Once again thank you for your generous feedback and we will look forward to the opportunity of welcoming you again.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good
Séjour de 1 nuit en juillet 2021
Réponse de Guest Relations Manager le 26 juil. 2021
Dear Guest, Greetings from Holiday Inn Resort Goa! Thank you for sparing the time to share your feedback. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Look forward to welcoming you again. Management

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is excellent and staff is awesome very polite and have good attitude. Service is great From reception to room service to restaurant. staff doing great job. Food is excellent here. Overall property is great.would recommend this property its very peaceful property.
Séjour de 7 nuits en juillet 2021
Réponse de Guest Relations Manager le 24 juil. 2021
Dear Guest, Greetings from Holiday Inn Resort Goa! Thank you for taking the time to post your feedback following your stay. We are happy to know that you had a memorable stay and your kind comments regarding our staff and services is greatly appreciated. We will look forward to the opportunity of welcoming you again. Management